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18272 Teaching courses in Reading delivered Online

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

HR and Marketing - Recruitment Course - CPD Accredited

By Training Tale

HR and Marketing: HR and Marketing Course Online Unlock your team's potential with our dynamic HR and Marketing course! Dive deep into HR strategies and master marketing techniques to propel your business forward. From HR optimization to crafting compelling marketing campaigns, this course equips you with the tools for success. Elevate your HR and marketing prowess today! This HR and Marketing: HR and Marketing Course will teach you the theory of effective recruitment practice and provide you with the necessary skills, confidence, and competence to help you succeed in the recruitment industry. You will gain a thorough understanding of the core competencies needed to propel a successful recruitment career. The HR and Marketing: HR and Marketing Course is ideal for those who want to be the best in their fields. The HR and Marketing: HR and Marketing Course is designed to build your professional skill set and enable you to do the best job possible. Special Offers of this HR and Marketing: HR and Marketing Course This HR and Marketing: HR and Marketing Course includes a FREE PDF Certificate. Lifetime access to this HR and Marketing: HR and Marketing Course Instant access to this HR and Marketing: HR and Marketing Course Get FREE Tutor Support from Monday to Friday in this HR and Marketing: HR and Marketing Course Courses are included in this HR and Marketing: HR and Marketing Course Bundle: Course 01: Recruitment Consultant Diploma Course 02: Dealing With Difficult People Course 03: Level 2 Award in Job Search and Interview Skills [ Note: Free PDF certificate as soon as completing the HR and Marketing: HR and Marketing Course] HR and Marketing: HR and Marketing Course Online Industry Experts Designed this Recruitment Consultant Course into 13 detailed modules. Course Curriculum of Recruitment Consultant Course Module 01: Introduction to Recruitment Module 02: Recruitment Industry: At a Glance Module 03: Recruitment: Legal Procedures in The UK Module 04: Sales & Marketing Strategies For Recruiters Module 05: Recruitment and Selection Module 06: Relevant Key Performance Indicators Module 07: Attracting Candidates for Recruitment Module 08: Managing Candidates Module 09: Interview Processes for the Candidate Module 10: Obtaining Client Module 11: Client Strategy Module 12: Managing Clients Module 13: How to Start and Run a Recruiting Service Effectively Assessment Method of HR and Marketing: HR and Marketing Course Online After completing each module of the HR and Marketing: HR and Marketing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR and Marketing: HR and Marketing Course Online After completing the MCQ/Assignment assessment for this HR and Marketing: HR and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HR and Marketing: HR and Marketing Course Online This HR and Marketing: HR and Marketing Course is suitable for people who want to start a new career in human resources or recruitment, as well as those who want to improve their skills and advance their career in HR management. Requirements HR and Marketing: HR and Marketing Course Online Students who intend to enrol in this HR and Marketing: HR and Marketing Course must meet the following requirements: HR and Marketing: Good command of the English language HR and Marketing: Must be vivacious and self-driven. HR and Marketing: Basic computer knowledge HR and Marketing: A minimum of 16 years of age is required. Career path HR and Marketing: HR and Marketing Course Online This HR and Marketing: HR and Marketing Course is a valuable qualification to have and would be useful for any profession or career in any industry. Certificates Certificate of completion Digital certificate - Included

HR and Marketing - Recruitment Course - CPD Accredited
Delivered Online On Demand38 hours
£12

Mastering B2B Sales & Marketing

By Online Training Academy

Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD Certified Free Certificate from Reed CIQ Approved B2B Sales and Marketing Course Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards B2B Sales and Marketing 2:12:00 1: Module 1: Introduction to B2B Sales and Marketing Preview 13:38 2: Module 2: Understanding the B2B Buyer 12:18 3: Module 3: Creating a B2B Marketing Strategy 12:50 4: Module 4: Sales and Marketing Alignment 13:31 5: Module 5: Building a B2B Sales Team 14:06 6: Module 6: B2B Lead Generation 14:25 7: Module 7: B2B Sales Techniques 14:39 8: Module 8: B2B Sales Management 13:25 9: Module 9: Customer Relationship Management 11:00 10: Module 10: Global B2B Sales and Marketing 11:08 11: Leave A Review 01:00 Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mastering B2B Sales & Marketing
Delivered Online On Demand2 hours 12 minutes
£12

Mastering B2B Sales & Marketing

By Online Training Academy

Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD Certified Free Certificate from Reed CIQ Approved B2B Sales and Marketing Course Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards B2B Sales and Marketing 2:12:00 1: Module 1: Introduction to B2B Sales and Marketing Preview 13:38 2: Module 2: Understanding the B2B Buyer 12:18 3: Module 3: Creating a B2B Marketing Strategy 12:50 4: Module 4: Sales and Marketing Alignment 13:31 5: Module 5: Building a B2B Sales Team 14:06 6: Module 6: B2B Lead Generation 14:25 7: Module 7: B2B Sales Techniques 14:39 8: Module 8: B2B Sales Management 13:25 9: Module 9: Customer Relationship Management 11:00 10: Module 10: Global B2B Sales and Marketing 11:08 11: Leave A Review 01:00 Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mastering B2B Sales & Marketing
Delivered Online On Demand2 hours 12 minutes
£12

Social Media in Healthcare

By Online Training Academy

In today's modern world, the intersection of Social Media and Healthcare is increasingly vital. This specialized course equips you with essential skills to navigate and leverage these platforms effectively. Understanding how Social Media impacts healthcare is crucial as it facilitates communication, influences health behavior positively, and promotes participatory health practices. Learning these aspects not only enriches your daily life but also enhances your professional career prospects significantly, especially in the UK job market where demand for such expertise is burgeoning. Mastering Social Media in Healthcare can open doors to various roles across hospitals, health authorities, and e-healthcare sectors, potentially offering competitive salaries. The advantages of this course are evident as the sector continues to expand, with a notable increase in job opportunities. Embracing these modules will empower you to harness Social Media for improved healthcare outcomes, making you a valuable asset in this dynamic and growing field. Key Features: CPD Certified Social Media in Healthcare Course Free Certificate from Reed CIQ Approved Social Media in Healthcare Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Social Media and Communication Module 02: Social Media and Health Behaviour Change Module 03: Gamification and Behavioural Change Techniques for Health Social Media Module 04: Participatory Health through Social Media Module 05: Use of Social Media by Hospitals and Health Authorities Module 06: Medical Social Media Module 07: Medical Social Media Content, Characteristics and Appearance Module 08: Social Media, Big Data and E-healthcare Module 09: Applications Learning Outcomes Understand the role of social media in healthcare communication strategies. Analyze how social media influences health-related behaviors positively. Apply gamification techniques effectively in health-related social media campaigns. Engage in participatory health initiatives using social media platforms. Evaluate the use of social media by hospitals and health authorities. Create medical social media content adhering to professional guidelines and standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Social Media in Healthcare 1:51:40 1: Module 01: Social Media and Communication Preview 10:22 2: Module 02: Social Media and Health Behaviour Change 12:13 3: Module 03: Gamification & Behavioral Change for Health Social Media 13:31 4: Module 04: Participatory Health through Social Media 13:02 5: Module 05: Use of Social Media by Hospitals and Health Authorities 13:18 6: Module 06: Medical Social Media 14:32 7: Module 07: Medical Social Media Content, Characteristics and Appearance 10:53 8: Module 08: Social Media, Big Data and E-healthcare 09:46 9: Module 09: Applications 13:03 10: CPD Certificate - Free 01:00 Who is this course for? This Social Media in Healthcare course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Media in Healthcare. Moreover, this course is ideal for: Healthcare professionals seeking to enhance patient engagement and outreach. Social media managers interested in specializing in healthcare content. Public health officials aiming to leverage digital platforms for outreach. Marketing professionals focusing on healthcare and medical industries. Researchers studying the impact of social media on healthcare communication. Requirements There are no requirements needed to enrol into this Social Media in Healthcare course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Media in Healthcare course. Career path After finishing this Social Media in Healthcare course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Media in Healthcare are: Social Media Strategist in Healthcare Health Communications Specialist Digital Marketing Manager for Healthcare Public Health Social Media Coordinator Hospital Social Media Manager Medical Content Creator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Social Media in Healthcare
Delivered Online On Demand1 hour 54 minutes
£12

Customer Experience Manager

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Customer Experience Manager
Delivered Online On Demand5 hours
£12

Fraud Management and AML

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Fraudulent activities have become more sophisticated over the years. This has resulted in increasing demands for fraud management and AML expertise. If you wish to excel in this field, then enrol without any delay in our Fraud Management and AML online course without delay. The course covers key concepts of fraud management and AML, providing students with a comprehensive understanding of the risks and methods used to prevent and detect fraudulent activities and money laundering. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. The fraud management and AML course covers topics such as AML regulations, fraud detection techniques, and money laundering typologies and provides an in-depth understanding of the processes and procedures used to identify, prevent and report fraud and money laundering. The course will also cover the legal and compliance aspects of fraud management and AML. Additionally, the course will provide students with the knowledge and skills necessary to identify and mitigate fraud and money-laundering risks in their organisations and help them to comply with regulations. Upon completion of the course, students will have a better understanding of the importance of effective fraud management and AML practices in the financial sector. Enrol yourself and be efficient in Understanding the key concepts of fraud management and anti-money laundering (AML). Learning the regulations and laws related to fraud management and AML. Realising the different types of fraud and money-laundering schemes and how to detect them. Learning the techniques for identifying and preventing fraud and money-laundering activities. Understanding the process of reporting and mitigating fraud and money-laundering risks. Why Prefer This Fraud Management and AML Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Fraud Management and AML course: Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Assessment Process Once you have completed all the modules in the Fraud Management and AML course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fraud Management and AML course is well-suited for Compliance officers and managers who wish to improve their knowledge in fraud management and AML Financial service professionals looking to expand their knowledge in fraud management and AML Auditors, investigators, and risk management personnel who are involved in identifying and mitigating fraud and money laundering risk Individuals looking to enter the field of compliance and fraud management in the financial services industry Management level and executive staff that wish to increase their awareness of fraud and money laundering issues, and their role in the mitigation of the risks. Requirements You will not need any prior background or expertise to enrol in this Fraud Management and AML course. Career path This Fraud Management and AML course prepares students for the following careers - Compliance Officer: £35,000 to £55,000 per year. Fraud Analyst: £30,000 to £45,000 per year. Audit Manager: £45,000 to £60,000 per year. Risk Management Specialist: £40,000 to £60,000 per year. Financial Crime Investigator: £35,000 to £50,000 per year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Fraud Management and AML
Delivered Online On Demand3 hours
£12

Diploma in Marketing

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diploma in Marketing course might help you get there! Expand your expertise with high-quality training - study the Diploma in Marketing course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Diploma in Marketing online training course. The Diploma in Marketing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Diploma in Marketing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Diploma in Marketing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Diploma in Marketing course: Introduction to this Course Module One - What is Marketing? Module Two - Common Marketing Types (I) Module Three - Common Marketing Types (II) Module Four - The Marketing Mix Module Five - Communicating the Right Way Module Six - Customer Communications Module Seven - Marketing Goals Module Eight - The Marketing Funnel Module Nine - Marketing Mistakes (I) Module Ten - Marketing Mistakes (II) Assessment Process Once you have completed all the modules in the Diploma in Marketing course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Diploma in Marketing course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Diploma in Marketing course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Diploma in Marketing
Delivered Online On Demand1 hour
£12

Pharmaceutical Marketing Essentials Course

5.0(2)

By Training Express

The Pharmaceutical Marketing Essentials Course offers a deep dive into the world of marketing within the pharmaceutical industry. Understanding the complexities of this sector is essential, and this course equips you with the knowledge needed to navigate it successfully. From regulatory environments to effective strategies for brand positioning, you'll discover the vital components of marketing pharmaceuticals. With a focus on the legal and ethical aspects of the industry, this course ensures you gain the knowledge to work within the strict boundaries that define pharmaceutical marketing. In this course, you’ll explore the key concepts behind market research, product launch strategies, and how to communicate value propositions in a way that resonates with healthcare professionals and patients. Learn about the various marketing channels that dominate the pharmaceutical industry, including digital and traditional media, and how to create campaigns that are both impactful and compliant. If you're seeking to grasp the fundamentals of pharmaceutical marketing while aligning with the industry’s specific challenges, this course provides the clarity and insight to help you excel. Get ready to hone your skills in this ever-evolving field and make informed, strategic decisions that can truly move the needle in the industry. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Pharmaceutical Marketing Module 02: Pharmaceutical Product Development and Regulatory Approval Process Module 03: UK Marketing Strategies and Medical Engagement Module 04: Digital Transformation and Compliance Module 05: UK Pharmaceutical Pricing and Market Access Strategies Module 06: Ethical Marketing Practices and Compliance Module 07: Future Trends and Innovations Learning Outcomes: Introduction to Marketing: Grasp foundational concepts in pharmaceutical marketing strategies and principles. Product Development Mastery: Understand the intricacies of pharmaceutical product development and regulatory approval. UK Marketing Expertise: Gain insights into effective UK marketing strategies and medical engagement. Digital Transformation Insight: Explore the role of digital transformation in pharmaceutical marketing compliance. Pricing Strategies Mastery: Learn about UK pharmaceutical pricing and effective market access strategies. Ethical Marketing Practices: Navigate the ethical dimensions of marketing, ensuring compliance and best practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Pharmaceutical Marketers Regulatory Affairs Professionals Marketing Strategy Enthusiasts Healthcare Industry Professionals Compliance and Ethics Advocates Career path Pharmaceutical Marketing Specialist Regulatory Affairs Officer Medical Engagement Coordinator Digital Transformation Analyst Pricing and Market Access Strategist Ethical Marketing Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Pharmaceutical Marketing Essentials Course
Delivered Online On Demand1 hour
£12

Early Years Senior Practitioner

By Training Tale

Early Years Senior Practitioner This Level 5 Diploma for the Early Years Senior Practitioner course is designed to provide you with a thorough understanding of early years leadership and management and the knowledge and skills related to early years practice. The team looks up to the Early Years Senior Practitioner as a positive role model. Through clear leadership and effective management, the Senior Practitioner supports and promotes best practices within legislative requirements to enable quality provision. The Senior Practitioner engages and motivates all parties involved in achieving better outcomes for babies and children, working collaboratively with colleagues, other professionals, and parents/caregivers. Why Choose Early Years Senior Practitioner Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Senior Practitioner course. Main Course: Level 5 Diploma for the Early Years Senior Practitioner Free Courses: Course 01: Level 1 Award in Working With Children Course 02: Level 2 Award in Babysitting Course 03: Level 5 Childcare Training Other Benefits of Early Years Senior Practitioner Course Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Early Years Senior Practitioner course] Early Years Senior Practitioner Course Curriculum of Level 5 Diploma for the Early Years Senior Practitioner Module 01: Manage Care Routines for Children Module 02: Lead Practice in Promoting Well-being and Resilience in Children Module 03: Model Positive Behaviour in the Early Years Module 04: Lead Activities, Experiences and Educational Opportunities to Promote Children's Speech, Language and Communication Module 05: Understand Holistic Child Development from Birth to 7 Years Module 06: Develop and Implement Policies and Procedures to Support the Safeguarding of Children Module 07: Develop Health and Safety and Risk Management Policies, Procedures and Practices in Early Years Settings Module 08: Supporting Children With Special Educational Needs and Disability in an Early Years Setting Module 09: Work in Partnership in Early Years Settings Module 10: Lead and Manage a Team Within an Early Years Setting Assessment Method of Early Years Senior Practitioner After completing each module of the Early Years Senior Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Early Years Senior Practitioner After completing the MCQ/Assignment assessment for this Early Years Senior Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Early Years Senior Practitioner This Level 5 Diploma for the Early Years Senior Practitioner is ideal for learners who are already working in the early years sector in a managerial role, as well as learners who want to advance their careers or increase knowledge through professional development. Requirements Early Years Senior Practitioner There are no specific requirements for this Early Years Senior Practitioner Course because it does not require any advanced knowledge or skills. Career path Early Years Senior Practitioner The knowledge and skills you will gain through this Level 5 Diploma for the Early Years Senior Practitioner may lead you to a variety of career opportunities. Such as: Early Years Senior Practitioner within the Early Years Workforce across the private, voluntary and independent sectors Progress to higher education in a relevant subject area.

Early Years Senior Practitioner
Delivered Online On Demand20 hours
£12