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17525 Teaching courses delivered On Demand

Self Esteem and Assertiveness Development - Level 4

4.9(27)

By Apex Learning

Overview Boost your self-esteem and learn about positive psychology to gain success in your personaland professional life, by taking the advanced Self Esteem and Assertiveness Development - Level 4 course.The comprehensive Self Esteem and Assertiveness Development - Level 4 course covers good and bad behaviour types, dealing with negativity, developing assertiveness with proven techniques, enhancing confidence, and many more. You'll learn how to take an honest look at yourself to perceive your shortcomings that can be eliminated with assertiveness. By completing the expert-instructed course, you'll thoroughly understand how to apply assertiveness in day-to-day life and build productive self-esteem.The course will be the ultimate solution to overcoming your lack of self-confidence and aggressive behaviour. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Self Esteem and Assertiveness Development - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Self Esteem and Assertiveness Development - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 07:36:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 00:27:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00

Self Esteem and Assertiveness Development - Level 4
Delivered Online On Demand7 hours 36 minutes
£12

Laboratory Technician and Services Advanced Diploma

4.9(27)

By Apex Learning

Overview The "Laboratory Technician and Services Advanced Diploma" is not just a course; it is a gateway to this burgeoning field, offering an in-depth introduction and exhaustive training in the multifaceted realms of medical laboratory services. From understanding medical laboratory equipment to basic parasitology and ensuring quality assurance, this course will guide participants through the diverse and complex roles of a laboratory technician.Unlock a world of opportunities in the realm of laboratory services. Enrol now and advance your career with the Laboratory Technician and Services Advanced Diploma! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Laboratory Technician and Services Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Laboratory Technician and Services Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 16 lectures • 06:53:00 total length •Introduction to the Course: 00:14:00 •Medical Laboratory Services: 00:21:00 •Laboratory Equipments (Part-01): 00:26:00 •Laboratory Equipments (Part-02): 00:15:00 •Microscope and How to Use It: 00:17:00 •Solutions Used in Clinical/Medical Laboratory: 00:17:00 •Sterilisation, Disinfection and Decontamination: 00:18:00 •Basic Haematology: 00:50:00 •Basic Haemostasis (Coagulation): 00:30:00 •Basic Immunology and Immunohematology: 00:38:00 •Urinalysis: 00:35:00 •Basic Clinical Chemistry: 00:39:00 •Basic Clinical Microbiology: 00:26:00 •Basic Parasitology: 00:29:00 •Laboratory Accidents and Safety: 00:18:00 •Quality Assurance: 00:20:00

Laboratory Technician and Services Advanced Diploma
Delivered Online On Demand6 hours 53 minutes
£12

Hotel Management Advanced Certification Level 3

4.9(27)

By Apex Learning

Overview Ensure your guestshave the perfect stay and master excellent hotel management skills by joining the Hotel Management Advanced Certification Level 3 course. The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance. The advanced certification course, instructed by expert educators, provides you with an opportunity to learn about all those key fundamentals and gain expertise by learning best practices. You will gain the skills to build an amazing management team to meet your customers' demands and grow your business rapidly. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Advanced Certification Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Advanced Certification Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:38:00 total length •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00

Hotel Management Advanced Certification Level 3
Delivered Online On Demand3 hours 38 minutes
£12

Performance Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Performance Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Performance Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Performance Management. It is available to all students, of all academic backgrounds. Requirements Our Performance Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 24 lectures • 04:36:00 total length •Introduction & Course Map: 00:06:00 •Performance Management: 00:11:00 •Strategy Execution: 00:09:00 •Performance & Strategy Framework: 00:16:00 •Balanced Scorecard: 00:15:00 •Employee Performance: 00:10:00 •KPIs Introduction: 00:15:00 •KPIs Selection: 00:17:00 •KPIs Quality: 00:24:00 •KPIs Forms & Types: 00:26:00 •KPIs Polarity, Status, & Documentation: 00:19:00 •Target Setting: 00:11:00 •Target Setting Methods & Example: 00:10:00 •Reporting Introduction: 00:09:00 •Reports Design: 00:05:00 •Reporting Process: 00:08:00 •Review Meeting: 00:04:00 •Reporting IT System: 00:14:00 •Kippy.cloud System: 00:21:00 •Cash & Non-Cash Rewards: 00:10:00 •Kaizen Reward Program: 00:09:00 •Terminology: 00:02:00 •Conclusion & Thank you: 00:05:00 •Assignment - Performance Management: 00:00:00

Performance Management
Delivered Online On Demand4 hours 36 minutes
£12

Microbiology Technician Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Microbiology Technician Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Microbiology Technician Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Microbiology Technician Course. It is available to all students, of all academic backgrounds. Requirements Our Microbiology Technician Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 04:46:00 total length •Module 01 : Introduction to Microbiology: 00:26:00 •Module 02 : Cell Structure and Organisation: 00:28:00 •Module 03 : Microbial Diversity Prokaryote Diversity: 00:22:00 •Module 04 : Microbial Diversity Eukaryote Diversity: 00:29:00 •Module 05 : Viruses, Viroids, and Prions: 00:19:00 •Module 06 : Interactions between Microbes and Humans: 00:25:00 •Module 07 : Human Microbial Diseases: 00:27:00 •Module 08 : Microorganisms in the Environment: 00:16:00 •Module 09: Laboratory Equipments (Part-01): 00:26:00 •Module 10: Laboratory Equipments (Part-02): 00:15:00 •Module 11: Solutions Used in Clinical/Medical Laboratory: 00:17:00 •Module 12: Sterilisation, Disinfection and Decontamination: 00:18:00 •Module 13: Laboratory Accidents and Safety: 00:18:00 •Assignment - Microbiology Laboratory Technician: 00:00:00

Microbiology Technician Course
Delivered Online On Demand4 hours 46 minutes
£12

Short Circuit Analysis for HV Three Phase Systems

4.9(27)

By Apex Learning

Overview This comprehensive course on Short Circuit Analysis for HV Three Phase Systems will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Short Circuit Analysis for HV Three Phase Systems comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Short Circuit Analysis for HV Three Phase Systems. It is available to all students, of all academic backgrounds. Requirements Our Short Circuit Analysis for HV Three Phase Systems is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 15:48:00 total length •Module 01: Introduction to Short Circuit Analysis for HV Three Phase Systems course: 00:07:00 •Module 02: Short Circuit & Fault Analysis Overview: 00:12:00 •Module 03: Per Phase Analysis: 00:33:00 •Module 04: Per Unit Analysis: 00:22:00 •Module 05: Change of Base: 00:11:00 •Module 06: Transformers & Per Unit Analysis: 00:31:00 •Module 07: Symmetrical Components: 00:30:00 •Module 08: Asymmetrical Three Phase Fault Analysis: 00:52:00 •Module 09: System Modeling: 00:30:00 •Assignment -Short Circuit Analysis for HV Three Phase Systems: 2 days, 12 hours

Short Circuit Analysis for HV Three Phase Systems
Delivered Online On Demand15 hours 48 minutes
£12

Operations Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Operations Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Operations Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Operations Management. It is available to all students, of all academic backgrounds. Requirements Our Operations Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 19 lectures • 07:38:00 total length •Module 01: Introduction to Operations Management: 00:23:00 •Module 02: Project Management: 00:22:00 •Module 03: Business Development and Succession Planning: 00:27:00 •Module 04: Process Management: 00:26:00 •Module 05: Supply Chain Management: 00:23:00 •Module 06: Planning & Forecasting Operations: 00:23:00 •Module 07: Procurement & Purchasing Management: 00:23:00 •Module 08: Manufacturing & Delivery Operations: 00:19:00 •Module 09: Quality Management: 00:23:00 •Module 10: Managing Risk and Recovery: 00:29:00 •Module 11: Performance Management: 00:21:00 •Module 12: Talent Management: 00:20:00 •Module 13: Communication Skills: 00:26:00 •Module 14: Negotiation Techniques: 00:19:00 •Module 15: Conflict Management: 00:17:00 •Module 16: Stress Management: 00:19:00 •Module 17: Time Management: 00:40:00 •Module 18: Business Environment: 00:19:00 •Module 19: Business Writing Skills: 00:39:00

Operations Management
Delivered Online On Demand7 hours 38 minutes
£12

Voice Improvement Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Voice Improvement Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Voice Improvement Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Voice Improvement Training. It is available to all students, of all academic backgrounds. Requirements Our Voice Improvement Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 14 lectures • 00:38:00 total length •How to Improve Your Voice Promo: 00:01:00 •How to Improve Your Voice Overview: 00:01:00 •How to Improve Your Voice Famous Bad Voices: 00:02:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Diagnosis Your Own Voice: 00:01:00 •How to Improve Your Voice Feedback from Others: 00:02:00 •How to Improve Your Voice Defining Your Exact Problems: 00:05:00 •How to Improve Your voice Listen to Natural conversation: 00:05:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Don't Lower Your Voice: 00:07:00 •How to Improve Your Voice practice on Video: 00:04:00 •How to Improve Your Voice Other Techniques: 00:02:00 •How to Improve Your Voice Conclusions: 00:01:00 •Feedback: 00:01:00

Voice Improvement Training
Delivered Online On Demand38 minutes
£12

History of the Industrial Revolution in Great Britain Level 2

4.9(27)

By Apex Learning

Overview This comprehensive course on History of the Industrial Revolution in Great Britain Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This History of the Industrial Revolution in Great Britain Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this History of the Industrial Revolution in Great Britain Level 2. It is available to all students, of all academic backgrounds. Requirements Our History of the Industrial Revolution in Great Britain Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 01:34:00 total length •Module 01: The Birth of the Industrial Revolution in Britain: 00:06:00 •Module 02: The Textiles Revolution: 00:14:00 •Module 03: The Birth of the Steam Engine: 00:10:00 •Module 04: The Age of Steam Locomotion: 00:15:00 •Module 05: Fueling the Industrial Revolution: 00:09:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 08: Black Lives in the Industrial Revolution: 00:05:00 •Module 09: The Birth of the Industrial Revolution: 00:04:00 •Module 10: The Industrial Revolution History Quiz: 00:19:00

History of the Industrial Revolution in Great Britain Level 2
Delivered Online On Demand1 hour 34 minutes
£12

CMI Level 2 Certificate in Team Leading

By School of Business and Technology London

Getting Started The CMI Level 2 Certificate in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Certificate in Team Leading is a shorter course that gives you a broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Certificate in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 15 credits. The minimum Total Qualification Time is 150 hours, including 50 Guided Learning Hours Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT2- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. UNIT3- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT4- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT5- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT6- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT7- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

CMI Level 2 Certificate in Team Leading
Delivered Online On Demand10 months
£423.59