Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00
This online course is a unique introduction to how telemarketing works as a powerful tool that can dramatically increase your sales success and generate revenue. You will have a better understanding of how to sharpen your communication skills, your ability to convince, and techniques to personalize each sale call professionally. This course provides easy to follow instructions for developing your script and pre-call planning to execute your goals. It also provides a clear understanding of how telemarketing can combine expertly to your sales tactics and how to get valuable information from your telesales prospects. You will explore authentic examples to show the methods for improving your phone etiquette and winning phone tag game. In just 2 Hours, 25 Minutes, you will: Know what leads to in-depth discussions and eventual sales Determine what to say and what to ask to create interest in clients/customers Avoid half listening and discover exceptional facts about telephone sales Enhance your active listening skills Learn to provide your full, undivided attention to your telesales prospect Reach a potential telesales prospect and boost sales with call-back strategy Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telemarketing Training Course Overview 00:05:00 Verbal Communication 00:10:00 To Serve and Delight 00:05:00 Exceptional Things about Telephone Sales 00:05:00 It's More Than Just a Phase 00:15:00 Communication Essentials 00:25:00 Developing Your Script 00:15:00 Pre-Call Planning 00:05:00 Phone Tag and Call Backs 00:05:00 Following Up 00:05:00 Closing the Sale 00:10:00 Mock Exam Mock Exam - Telemarketing Training 00:20:00 Final Exam Final Exam - Telemarketing Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Early Years Practitioner Diploma Welcome to the Early Years Practitioner Diploma, a comprehensive course designed to equip you with the requisite skills and knowledge to excel as an Early Years Practitioner. In a world where the educational foundation matters more than ever, your role will be pivotal in shaping the next generation. Learning Outcomes: Familiarize yourself with the EYFS Framework. Understand the crucial role of an EYFS Profile. Gain insights into effective instruction within EYFS. Learn about the roles and responsibilities of EYFS Teachers. Understand the framework for Special Educational Needs and Disability (SEND). Master the SEND Code of Practice. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Early Years Practitioner Diploma: EYFS Framework: Grasp the foundational elements that make up the Early Years Foundation Stage (EYFS) Framework, an essential toolkit for any Early Years Practitioner. Role of the EYFS Profile: Explore the significance of the EYFS Profile, which guides Early Years Practitioners in assessing children's abilities and development. Instruction in EYFS: Discover the teaching methods and techniques that are most effective within the context of EYFS, enriching your capability as an Early Years Practitioner. Responsibilities and Tasks of EYFS Teachers: Learn about the diverse roles that EYFS Teachers undertake, enhancing your multi-faceted skills as an Early Years Practitioner. Understanding SEND within EYFS: Understand the intricacies of Special Educational Needs and Disability (SEND) within the scope of EYFS, a critical aspect for an Early Years Practitioner. SEND Code of Practice: Familiarize yourself with the SEND Code of Practice, guidelines that every Early Years Practitioner should know to handle SEND effectively.
Overview Beating Burnout - Practical Stress Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Beating Burnout - Practical Stress Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Beating Burnout - Practical Stress Management Module 01: Beating Burnout - Introduction 00:03:00 Module 02: The Problem of Burnout in Modern Workplaces 00:06:00 Module 03: Symptoms of Burnout - Do You Have It? 00:03:00 Module 04: How Individuals Can Fight Back Against Burnout 00:12:00 Module 05: How Leaders Can Create a Burnout Free Culture 00:10:00 Module 06: Let's Review The Advice - What's Important? 00:03:00 Assignment Assignment - Beating Burnout - Practical Stress Management 00:00:00
Overview This comprehensive course on OCD Awareness will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This OCD Awareness comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this OCD Awareness. It is available to all students, of all academic backgrounds. Requirements Our OCD Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:35:00 total length •Introduction to Obsessive Compulsive Disorder (OCD): 00:21:00 •Signs, Symptoms and Causes of OCD: 00:13:00 •Identifying and Treating Specific OCD Symptoms: 00:18:00 •Treatment for OCD: 00:26:00 •Treating Children with OCD: 00:22:00 •Overcoming OCD: 00:17:00 •Relapse Prevention and Recovery: 00:19:00 •Living with OCD: 00:19:00 •Assignment - OCD Awareness: 00:00:00
Description Register on the A Beginner Crash Course on ChatGPT today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The A Beginner Crash Course on ChatGPT course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Course Content Sign Up For An OpenAI Account Sign up for an OpenAI Account 00:01:00 What Can ChatGPT Do For You? Using ChatGPT for language translation 00:04:00 Using ChatGPT for Asking Questions 00:03:00 Code generation and code debugging with ChatGPT 00:02:00 Creating social media posts with ChatGPT 00:08:00 Blogging Articles and Editing 00:04:00 Using ChatGPT for Letters and Resumes 00:05:00 ChatGPT For Business Generating Business Ideas 00:05:00 Do marketing Research 00:16:00 Generate Marketing Ideas 00:04:00 Provide an agreement for writing service 00:02:00 ChatGPT For Teaching ChatGPT for Teaching (Accounting) 00:03:00 Solve a Math Question 00:01:00 Create Short Story 00:04:00 Role Play 00:02:00 Write article 00:07:00 Write a speech 00:09:00 Write a Conversation 00:02:00 ChatGPT For Research Suggest Research Ideas and Topics 00:03:00 Find creative titles for your article 00:04:00 Create an outline or structure for your paper 00:02:00 Summarization of Paper 00:22:00 Keyword Extraction 00:02:00 Plagiarism detection? (actually, not) 00:03:00 Limitations Of ChatGPT Limitations of ChatGPT part - 01 00:02:00 Limitations of ChatGPT part - 02 00:05:00 Will ChatGPT generate junk information to flood internet 00:06:00 Additional Videos Limitations of ChatGPT-Map function not included 00:03:00 List Outline for your book 00:01:00 My first Chat with ChatGPT, I love it! 00:22:00 Shorten or Summarize an article 00:01:00 Suggest a title for your Online publishing 00:12:00 Use ChatGPT as a dictionary 00:07:00 Using ChatGPT as Your Personal Secretary 00:06:00 Using ChatGPT for Buzz Word Explanation 00:03:00 Using ChatGPT for Word Definition 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Many a times when you go to the doctor, they give some general advice like walking and meditation. Both of these are very beneficial for the body as walking can help with many physical diseases, like heart problems, and meditation can help deal with mental health issues like stress and anxiety. Combining both of these ideas, this Certificate in Meditation: Walking Meditation course has been compiled. This course is ideal for your health and safety as it explains to you walking meditation. You will be introduced to the preparations needed to endure this task and also see the advantages from doing this exercise. You will also get a complete walkthrough of how walking meditation works. Finally you will learn about the different meditation objects that will be required to implement these exercises in your daily routine. Overall this course will help you get healthy and improve your fitness, as long as you don't delay any longer in getting this course. Course Highlights Certificate in Meditation: Walking Meditation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Meditation: Walking Meditation into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Meditation: Walking Meditation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Meditation: Walking Meditation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Meditation: Walking Meditation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certificate in Meditation: Walking Meditation Certificate in Meditation: Walking Meditation Explained FREE 01:00:00 Preparations For Certificate in Meditation: Walking Meditation FREE 00:30:00 Benefits And Advantages Of Certificate in Meditation: Walking Meditation 01:00:00 Certificate in Meditation: Walking Meditation: Walkthrough 00:30:00 Meditation Objects for Certificate in Meditation: Walking Meditation 00:30:00 Mock Exam Mock Exam- Certificate in Meditation: Walking Meditation 00:20:00 Final Exam Final Exam- Certificate in Meditation: Walking Meditation 00:20:00
Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Diploma in Social Media Marketing Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Diploma in Social Media Marketing Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Diploma in Social Media Marketing Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Diploma in Social Media Marketing Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Diploma in Social Media Marketing? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma in Social Media Marketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Diploma in Social Media Marketing course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Diploma in Social Media Marketing does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Diploma in Social Media Marketing was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Diploma in Social Media Marketing is a great way for you to gain multiple skills from the comfort of your home.
Overview This comprehensive course on Pet Business Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pet Business Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Pet Business Course. It is available to all students, of all academic backgrounds. Requirements Our Pet Business Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 02:12:00 total length •Introduction: 00:06:00 •Legal Requirements: 00:37:00 •Running Your Own Business: 00:16:00 •Marketing: 00:16:00 •Setting Your Prices: 00:10:00 •Business Costs: 00:08:00 •Forms & Record Keeping: 00:15:00 •Pre-Service Visit: 00:07:00 •Difficulties & Challenges: 00:17:00
Overview This comprehensive course on Mastering Colour-Architectural Design & Interior Decoration will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mastering Colour-Architectural Design & Interior Decorationcomes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mastering Colour-Architectural Design & Interior Decoration. It is available to all students, of all academic backgrounds. Requirements Our Mastering Colour-Architectural Design & Interior Decoration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 10 lectures • 00:43:00 total length •Colour Introduction: 00:02:00 •Introduction to Chapters: 00:04:00 •Colour Fashion & Colour Trends: 00:04:00 •Colour Terminology: 00:04:00 •Colour Basics: 00:05:00 •Colour Warm & Cool Colours: 00:03:00 •Colour Schemes: 00:11:00 •Colour Ratios: 00:05:00 •Colours Tricking The Eye: 00:04:00 •Colour Conclusion: 00:01:00