17538 Teaching courses in Holywood delivered On Demand

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Welcome to the Introduction to Blogging Course! In today's digital age, blogging has become an essential skill, offering immense value both personally and professionally. Blogging allows you to express your thoughts, share your expertise, and connect with a global audience. Learning blogging is crucial as it enhances your ability to communicate effectively online, a key asset in the modern world. This Introduction to Blogging course will equip you with the skills to create engaging content, optimize your blog for search engines, and build a loyal audience. Proficiency in blogging can significantly boost your career prospects, especially in the UK, where digital content roles are on the rise. Bloggers in the UK can earn an average salary of £30,000 to £40,000 annually. The blogging industry is thriving, with a growth rate of around 12% annually, highlighting the increasing demand for skilled bloggers. By mastering blogging, you can open doors to diverse job opportunities, from content creation to digital marketing. Enroll now and take the first step towards a rewarding blogging career! Key Features: CPD Certified Introduction to Blogging Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Blogging Module 02: Strategizing Your Blogging Path Module 03: Creating Engaging Content Module 04: Designing Your Blog and Enhancing User Experience Module 05: Bloggers' Guide to Search Engine Optimization (SEO) Module 06: Building Your Blog's Audience Module 07: Strategies for Blog Monetization Module 08: Tracking Analytics and Performance Module 09: Ethical and Legal Considerations in Blogging Learning Outcomes: Master captivating content creation for sustained audience engagement. Design blogs for optimal user experience and aesthetic appeal. Navigate SEO intricacies to boost your blog's online visibility. Grow your blog audience strategically through proven techniques. Unlock monetisation strategies that turn passion into profit ethically. Analyse and enhance blog performance with advanced analytics insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Blogging course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Blogging. Moreover, this course is ideal for: Aspiring bloggers hungry for digital influence and audience growth. Content creators seeking to monetise their passion ethically. Digital marketers aiming to sharpen their blogging arsenal. Entrepreneurs wanting to elevate brand presence through compelling blogs. SEO enthusiasts eager to master the intricacies of blog optimisation. Requirements There are no requirements needed to enrol into this Introduction to Blogging course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Blogging course. Career path After finishing this Introduction to Blogging course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Introduction to Blogging are: Content Writer - £20K to 35K/year. SEO Specialist - £22K to 40K/year. Digital Marketing Manager - £30K to 55K/year. Social Media Manager - £25K to 45K/year. Copywriter - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today’s digital landscape, blogging is an essential skill that can transform your ideas into a successful online presence. Our Blogging Mastery: From Novice to Pro Course is designed to take you from a beginner to a confident, proficient blogger. You’ll learn to craft compelling content, optimise for SEO, and effectively engage your audience. With a step-by-step approach, this course covers everything you need to build a blog that not only attracts visitors but also turns them into loyal readers. Whether you aim to write for fun or start a professional blog, the course ensures you have the right tools and techniques. From content creation to mastering SEO, we offer insights that allow you to become a skilled writer and blogger. The course is delivered in a flexible format, so you can learn at your own pace, giving you the freedom to manage your schedule. It’s a straightforward guide to mastering the craft of blogging—without the need for face-to-face involvement. Your blogging success is just a click away. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Blogging An Introduction Module 02: Planning Your Blogging Journey Module 03: Crafting Captivating Content Module 04: Blog Design and User Experience Module 05: Search Engine Optimisation (SEO) for Bloggers Module 06: Growing Your Blog Audience Module 07: Monetisation Strategies Module 08: Analytics and Performance Tracking Module 09: Ethical and Legal Aspects of Blogging Learning Outcomes: Create compelling and engaging blog content. Optimise your blog's design for a better user experience. Implement effective SEO strategies to boost your blog's visibility. Develop tactics to grow your blog audience organically. Explore monetization strategies to turn your passion into profit. Understand the ethical and legal aspects of blogging in the digital age. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bloggers seeking to make their mark online. Content creators looking to improve their writing and design skills. Individuals interested in generating income from their blogs. Marketing professionals aiming to enhance their digital presence. Small business owners wanting to improve their online marketing. Anyone fascinated by the world of blogging. Career path Content Writer SEO Specialist Social Media Manager Digital Marketing Strategist Freelance Blogger Brand Content Creator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Writing about travel isn’t just about places — it’s about stories. The Travel Writing Essentials Course invites you into the world of sharp observations, witty commentary, and moments that breathe life into unfamiliar places. Whether it's the chaotic charm of a local market or the silence of a mountain pass, this course teaches you how to turn your memories into words that matter. You'll learn how to shape experiences with purpose, spot what readers actually care about, and write pieces that are more than just “nice views and good food”. This course is designed for those who have a passport full of stamps — or simply a head full of dreams. You don’t need to be a globe-trotter to write well; what you need is a curious eye, a love of storytelling, and the right tools to capture it all. With the travel writing market evolving and digital publishing on the rise, there’s never been a better time to sharpen your voice and find your niche. If you've got tales to tell, let’s make them worth reading. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Travel Writing Module 2: Building a Strong Foundation Module 3: Capturing the Essence of a Place Module 4: Developing Compelling Characters Module 5: Crafting Engaging Narratives Module 6: Evoking Emotions in Readers Module 7: Writing for Different Mediums Module 8: Editing and Polishing Your Work Learning Outcomes: Develop strong storytelling skills to create compelling travel narratives. Master character development techniques for richer and more immersive writing. Gain proficiency in capturing the unique essence of diverse travel destinations. Acquire the ability to evoke powerful emotions in readers through your writing. Explore versatile writing styles suitable for different media platforms. Hone your editing skills to refine and polish your travel writing craft. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring travel writers and bloggers Journalists seeking to diversify their writing skills Creative writers passionate about exploring new horizons Communication professionals aiming to enhance their storytelling Tourism enthusiasts eager to share their travel experiences Content creators looking to break into the travel niche Students interested in honing their writing abilities Individuals with a fervour for transforming travel experiences into captivating stories Career path Travel Writer Freelance Travel Journalist Content Creator for Travel Platforms Tourism Copywriter Travel Blogger Magazine Feature Writer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Transformational and Charismatic Leadership is a dynamic course designed to help you become an influential and inspiring leader, one who has the ability to drive change and motivate teams towards exceptional results. In today’s fast-paced business environment, great leaders are not only focused on meeting targets but also on cultivating a positive culture that fosters creativity, collaboration, and growth. This course will guide you through the core principles of both transformational and charismatic leadership, showing you how to inspire trust, communicate effectively, and create a vision that resonates with your team. With expert insights and proven strategies, this course will provide you with the tools to refine your leadership approach, helping you to lead with clarity, confidence, and authenticity. Whether you're looking to elevate your leadership skills or simply learn how to make a lasting impact on your team, this course offers the knowledge and strategies needed to make a genuine difference. By embracing these leadership styles, you'll be well-equipped to motivate and guide your team through the complexities of modern business with purpose and vision, ensuring continued success and organisational growth. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Transformational and Charismatic Leadership Module 01 : Introduction to Charisma Module 02 : Developing Confidence Module 03 : Communication Skills Module 04 : Social Skills Module 05 : Presence and Charisma Module 06 : Developing Authentic Charisma Module 07 : Emotional Intelligence and Empathy Module 08 : Charismatic Leadership Module 09 : Adaptability and Flexibility Module 10 : Charisma in Professional Settings Learning Outcomes: Charisma Mastery: Cultivate an aura of magnetism and influence through Module 01. Confidence Empowerment: Elevate your self-assurance in Module 02. Compelling Communication: Polish your speaking prowess for impactful leadership in Module 03. Social Acumen: Sharpen your interpersonal skills in Module 04. Commanding Presence: Learn to exude confidence and charisma in Module 05. Authentic Leadership: Develop genuine charisma in Module 06. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Leaders seeking to unlock their full potential. Managers aiming to inspire and motivate their teams effectively. Professionals desiring to enhance their leadership presence. Entrepreneurs looking to lead with charisma in their ventures. Individuals keen on mastering emotional intelligence and empathy. Team Leaders wanting to adapt seamlessly to dynamic environments. Project Managers seeking to lead with charisma and authority. Anyone yearning to make a powerful impact as a charismatic leader. Career path Leadership Consultant Executive Coach Team Development Specialist Organizational Change Manager Talent Development Manager Leadership Trainer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unlock the secrets of financial empowerment with our exclusive workshop on The Infinite Banking Concept: Privatizing Finance Strategies. This isn't just a course; it's your gateway to a financial paradigm shift. Picture a world where you control your financial destiny, and every financial move strategically aligns with your goals. In this transformative journey, we guide you through meticulously crafted modules that demystify the Infinite Banking Concept, empowering you to privatize your financial strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Begin by immersing yourself in the Introduction, laying the groundwork for a profound understanding. Establish a rock-solid foundation to fortify your financial future. Deconstruct the Infinite Banking Concept to reveal its intricate workings and unleash its power. Take the reins with the Implementation module, where you'll learn to apply this revolutionary concept to your financial landscape. Elevate your financial prowess with Advanced Techniques and Optimization Strategies, ensuring every move is strategic and calculated. Safeguard your financial future with Risk Mitigation and Optimal Practices, creating a roadmap for sustainable financial success. Join us on this journey, where financial freedom becomes not just a concept but a tangible reality. Course Curriculum Module 1: Infinite Banking Concept Introduction Module 2: Establishing a Solid Foundation Module 3: Infinite Banking Concept Deconstruction Module 4: Implementation of the Infinite Banking Concept Module 5: Advanced Techniques and Optimization Strategies Module 6: Risk Mitigation and Optimal Practices Learning Outcomes: Understand the essence of the Infinite Banking Concept through Introduction. Establish a robust foundation for effective financial strategizing and planning. Deconstruct the intricacies of the Infinite Banking Concept for comprehensive comprehension. Implement the Infinite Banking Concept to privatize and optimize personal finances. Explore advanced techniques, refining financial strategies for optimal effectiveness. Develop risk mitigation skills and adopt optimal practices in financial management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking financial independence and strategic wealth management knowledge. Entrepreneurs and business owners aiming to optimize personal and business finances. Finance enthusiasts interested in mastering the Infinite Banking Concept principles. Anyone looking to enhance financial literacy and take control of personal finances. Professionals in finance-related fields desiring a strategic financial planning skillset. Career path Financial Strategist Wealth Management Advisor Financial Analyst Investment Consultant Financial Planning Specialist Business Finance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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Learn to create a professional LinkedIn profile and stand out to recruiters by taking this Make a Perfect Linkedin Profile Course. In this Make a Perfect Linkedin Profile Course, you will explore the intelligent ways to attract recruiters to your LinkedIn profile. The training will provide step-by-step instructions on creating a compelling LinkedIn profile in a few simple steps. On top of that, it will introduce you to the various settings and options on LinkedIn. Finally, you'll know how to search and apply for the best jobs on LinkedIn. Enrol now, maximise your visibility on LinkedIn and land your dream job! Please note: Our Make a Perfect Linkedin Profile course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Learn to create an excellent LinkedIn profile step-by-stepUnderstand what to include in your profile to attract recruitersBe able to show your skills and endorsements on LinkedInGet to know about the various LinkedIn settingsFind great LinkedIn job search tips to land your job fast Who is this Course for? This Make a Perfect Linkedin Profile Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of creating a LinkedIn profile or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Make a Perfect Linkedin Profile course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Make a Perfect Linkedin Profile will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction, My Story Why me? How do I know so much about LinkedIn? 00:03:00 Profile Sections explained - tips and tricks More than a Profile Picture - File name matters 00:10:00 Who reads the About section anyways? 00:03:00 What if you don't have a job? - Your Professional Experience 00:08:00 Conversation points - Education and Volunteer experience 00:05:00 THIS is the heart of Linkedin - Skills and Recommendations 00:09:00 Accomplishments and Interests - Mostly for yourself 00:02:00 A controversial topic - Linkedin Group 00:04:00 Recap of what you have learned so far 00:04:00 Deep Dive into Settings How to make the most of the Settings tab? 00:09:00 How can you apply for jobs? What to look for in Job Descriptions and Company Profiles? 00:06:00 Applying for your dream position 00:04:00 Closing Thoughts Thank you, and see you soon in the Linkedin Tribe Facebook Group 00:01:00 The Ultimate Hack - Get Seen on Linkedin 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00