Overview Learn how to analyse Forex trading in a technical context to prevent merchandising risks and earn consistently, by taking the advanced Forex Trading and Analysis - Level 2 course. The comprehensive learning package starts with an excellent introduction that conveys the importance of Forex trading technical analysis. Later you'll learn about the fundamentals of trading analysis. During the course, you'll be trained by an industry professional on attempting technical analysis practically, to give you the best learning experience. Thrive in Forex trading by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Forex Trading and Analysis - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Forex Trading and Analysis - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 3 lectures • 01:04:00 total length •Introduction to Forex Trading: 00:11:00 •Fundamental Analysis: 00:21:00 •Technical Analysis: 00:32:00
Overview Statistics indicate that 1 in every 16 people in the UK have diabetes, be it diagnosed or undiagnosed. But the awareness of diabetes is inadequate concerning that. With this Level 2 Diabetes Awarenesscourse, you can learn about diabetes more thoroughly.Inflating statistics of diabetes all over the world is alarming. To prevent the development of diabetes, one needs to know about the disease. This Level 2 Diabetes Awarenesscourse will help you understand what diabetes is, the typical challenges of patients with diabetes, how they can adapt to lifestyle changes, maintain a healthy weight and minimise the risk of developing pre-diabetes. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 2 Diabetes Awareness. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Diabetes Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 1 lectures • 00:45:00 total length •Diabetes Awareness- CPD Certified: 00:45:00
Overview This comprehensive course on RIDDOR Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This RIDDOR Training comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this RIDDOR Training. It is available to all students, of all academic backgrounds. Requirements Our RIDDOR Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 5 lectures • 01:31:00 total length •Module 1: Health and Safety at Work and the Laws: 00:20:00 •Module 2: Managing for Health and Safety: 00:28:00 •Module 3: Risk Assessment and Common Risks: 00:18:00 •Module 4: RIDDOR: 00:25:00 •Assignment - RIDDOR Training: 00:00:00
Register on the HR, Payroll, PAYE, TAX today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The HR, Payroll, PAYE, TAX is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The HR, Payroll, PAYE, TAX Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the HR, Payroll, PAYE, TAX, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content HR, Payroll, PAYE, TAX Module 01: Introduction to Human Resource Introduction to Human Resources 00:17:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:19:00 Module 05: Employee Relations Employee Relations 00:14:00 Module 06: Motivation and Counselling Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace Ensuring Health and Safety at the Workplace 00:17:00 Module 08 :Employee Termination Employee Termination 00:15:00 Module 09: Employer Record and Statistics Employer Records and Statistics 00:11:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:26:00 Payroll Management Course Module 01: Payroll System in the UK Payroll System in the UK 01:05:00 Module 02: Payroll Basics Payroll Basics 00:10:00 Module 03: Company Settings Company Settings 00:08:00 Module 04: Legislation Settings Legislation Settings 00:07:00 Module 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 06: Pay Elements Pay Elements 00:14:00 Module 07: The Processing Date The Processing Date 00:07:00 Module 08: Adding Existing Employees Adding Existing Employees 00:08:00 Module 09: Adding New Employees Adding New Employees 00:12:00 Module 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 11: Entering Payments Entering Payments 00:12:00 Module 12: Pre-Update Reports Pre-Update Reports 00:09:00 Module 13: Updating Records Updating Records 00:09:00 Module 14: e-Submissions Basics e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports Employee Records and Reports 00:13:00 Module 17: Editing Employee Records Editing Employee Records 00:07:00 Module 18: Process Payroll (December) Process Payroll (December) 00:12:00 Module 19: Resetting Payments Resetting Payments 00:05:00 Module 20: Quick SSP Quick SSP 00:10:00 Module 21: An Employee Leaves An Employee Leaves 00:13:00 Module 22: Final Payroll Run Final Payroll Run 00:07:00 Module 23: Reports and Historical Data Reports and Historical Data 00:08:00 Module 24: Year-End Procedures Year-End Procedures 00:09:00 Assignment Assignment - HR, Payroll, PAYE, TAX 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview This comprehensive course on 'Gemology' will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 'Gemology' comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this 'Gemology'. It is available to all students, of all academic backgrounds. Requirements Our 'Gemology' is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:35:00 total length •Introduction to Gemology: 00:14:00 •Formation of Gems: 00:14:00 •Colour: 00:13:00 •Fashioning: 00:14:00 •Gem Testing: 00:13:00 •Weight and Measurement: 00:11:00 •Precious Gemstones: 00:16:00
Leading Cross-Cultural Virtual Teams (On-Demand) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Supplement Masterclass: Fitness Health & Focus Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Supplement Masterclass: Fitness Health & Focus Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Supplement Masterclass: Fitness Health & Focus Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Supplement Masterclass: Fitness Health & Focus Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Supplement Masterclass: Fitness Health & Focus? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Supplement Masterclass: Fitness Health & Focus there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Supplement Masterclass: Fitness Health & Focus course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Supplement Masterclass: Fitness Health & Focus does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supplement Masterclass: Fitness Health & Focus was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Supplement Masterclass: Fitness Health & Focus is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Course Promo 00:03:00 Introduction 00:02:00 How to build your custom supplement stack 00:09:00 Protein Supplements Whey Protein 00:06:00 Casein Protein 00:05:00 Egg Protein 00:06:00 Pea Protein 00:04:00 Amino Acid Supplements BCAA 00:04:00 Glutamine 00:05:00 Arginine 00:03:00 Beta Alanine 00:02:00 Carnitine 00:04:00 Testosterone & Libido Enhancer How to increase your testosterone naturally 00:07:00 Tribulus terrestris 00:02:00 Maca 00:02:00 Supplements For General Health & Fitness Fish Oil 00:03:00 Caffeine 00:04:00 Garlic 00:03:00 Ginger11 00:02:00 Green tea 00:03:00 Spirulina 00:02:00 Vitamin & Mineral Supplements Why I don't take multivitamins 00:02:00 What happens when you overdose on vitamins? 00:04:00 Vitamin A supplements 00:03:00 Vitamin B supplements 00:02:00 Vitamin C supplements 00:03:00 Vitamin D supplements 00:02:00 Vitamin E supplements 00:01:00 Vitamin K supplements 00:01:00 Calcium supplements 00:03:00 Magnesium supplements 00:01:00 Phosphorus supplements 00:01:00 Potassium supplements 00:01:00 Sodium supplements 00:01:00 Copper supplements 00:01:00 Iron supplements 00:01:00 Zinc supplements 00:02:00
Getting Started The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and tourism sectors. This course will address the key aspects of the Hospitality and Tourism industry by exploring and analysing real-life scenarios and businesses. Key Benefits This qualification prepares learners to Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Exhibit proficient verbal and communication skills Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Foster personal development and growth. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements This is an open entry qualification, and the only requirement is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level. Progression A QUALIFI Level 4 Diploma Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to the Tourism Industry Reference No : H/617/5595 Credit : 30 || TQT : 200 Students will gain insight into the various delivery channels present in the market, comprehending their respective roles and functions. This understanding will also extend to an appreciation of the industry's historical development and anticipated future evolution. UNIT2- Introduction to the Hospitality Industry Reference No : M/617/5597 Credit : 30 || TQT : 200 The primary objective of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive overview of its composition and structure. UNIT3- Introduction to Marketing for Hospitality and Tourism Reference No : A/617/5599 Credit : 30 || TQT : 200 Within this unit, learners will grasp the impact of external market factors on a hospitality or tourism organisation and how it influences their operations. UNIT4- Introduction to Customer Service for Hospitality and Tourism Reference No : M/617/5602 Credit : 30 || TQT : 200 Within this unit, students will develop an appreciation for the significance of customer service in both the hospitality and tourism sectors. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.