12390 Teaching & Training courses delivered Online

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on Document Control and EDMS Implementation Step will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Document Control and EDMS Implementation Step comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Document Control and EDMS Implementation Step. It is available to all students, of all academic backgrounds. Requirements Our Document Control and EDMS Implementation Step is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 7 lectures • 00:56:00 total length •Module 01: Introduction: 00:05:00 •Module 02: Role and Important of Document Controller: 00:13:00 •Module 03: Document and Record management: 00:06:00 •Module 04: Document Management Best Practices: 00:04:00 •Module 05: Record Management Best Practices: 00:04:00 •Module 06: Introduction to EDMS (Enterprise Document Management System): 00:24:00 •Assignment - Document Control and EDMS Implementation Step: 3 days

Register on the Advanced Diploma in Microsoft Excel today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Advanced Diploma in Microsoft Excel is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Advanced Diploma in Microsoft Excel Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Advanced Diploma in Microsoft Excel, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Register on the Light Current Systems for Electrical Engineering today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Light Current Systems for Electrical Engineering is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Light Current Systems for Electrical Engineering Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Light Current Systems for Electrical Engineering, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Light Current Systems for Electrical Engineering Light Current Fire Alarm System Module 1- Light Current Fire Alarm System Part 1 00:17:00 Module 2- Light Current Fire Alarm System Part 2 00:15:00 Module 3- Light Current Fire Alarm System Part 3 00:18:00 Module 4- Light Current Fire Alarm System Part 4 00:17:00 Module 5- Light Current Fire Alarm System Part 5 00:17:00 Module 6- Light Current Fire Alarm System Part 6 00:17:00 Light Current MATV and Telephone System Module 1- Light Current MATV System Part 1 00:14:00 Module 2- Light Current MATV System Part 2 00:17:00 Module 3- Light Current Telephone System 00:19:00 Light Current Data System Module 1- Light Current Data System Part 1 00:15:00 Module 2- Light Current Data System Part 2 00:20:00 Light Current CCTV System Module 1- Light Current CCTV System Part 1 00:14:00 Module 2- Light Current CCTV System Part 2 00:23:00 Light Current Sound System Module 1- Light Current Sound System Part 1 00:18:00 Module 2- Light Current Sound System Part 2 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Start learning Child Care Course: Child Development, Special needs & Food that will give you enough knowledge and skills to build your dream career. About this course This Child Care Course: Child Development, Special needs & Food helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Child Care Course: Child Development, Special needs & Food is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Child Care Course: Child Development, Special needs & Food is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Child Care Course: Child Development, Special needs & Food related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Child Development Module 2: Children Care Module 3: Healthy Food and Healthy Living Module 4: Special needs children Course Content Child Care Fundamentals Module 1: Introduction to Child Development 00:12:00 Module 2: Children Care 00:12:00 Module 3: Healthy Food and Healthy Living 00:15:00 Module 4: Special needs children 00:22:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Dog Agility Course: Tunnels, Jumps and Agility and Health has been developed to help you get started with the necessary knowledge. This course will inform you about potential obstacles during training, health factors and agility factors. Start learning Dog Agility Course: Tunnels, Jumps and Agility and Health that will give you enough knowledge and skills to build your dream career. About this course This Dog Agility Course: Tunnels, Jumps and Agility and Health helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Dog Agility Course: Tunnels, Jumps and Agility and Health is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Dog Agility Course: Tunnels, Jumps and Agility and Health is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Dog Agility Course: Tunnels, Jumps and Agility and Health related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Flatwork and Course Development Module 2: Obstacle Training 1 (Contact Obstacle) Module 3: Obstacle Training 2 (Tunnels and Jumps) Module 4: Agility and Health Module 5: About Competitions Course Content Dog Agility- Tunnels, Jumps and Agility and Health. Module 1: Flatwork and Course Development 00:09:00 Module 2: Obstacle Training 1 (Contact Obstacle) 00:08:00 Module 3: Obstacle Training 2 (Tunnels and Jumps) 00:07:00 Module 4: Agility and Health 00:09:00 Module 5: About Competitions 00:14:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you ready to embark on an enlightening journey of wisdom with the Journalism bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Newspaper Journalism & Court Reporting. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Newspaper Journalism Course 02: Report Writing Course 03: Digital Journalism Course 04: Diploma in Effective Writing Skills Course 05: Proofreading & Copyediting Course 06: Ultimate Transcription and Captioning Course Course 07: Touch Typing Essentials Course 08: Document Control Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Newspaper Journalism & Court Reporting bundle illuminate your path to wisdom. The Newspaper Journalism & Court Reporting bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Newspaper Journalism & Court Reporting package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Journalism bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Newspaper Journalism & Court Reporting community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Journalism bundle. Establish robust bases across each course nestled within the Journalism bundle. Decipher intricate concepts through the articulate content of the Journalism bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Journalism bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Journalism bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Journalism bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Journalism bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Journalism bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Journalism journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Journalism bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Journalism bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Limited Time Offer is Active, Save Now: £401! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Workforce Coordinator Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This Workforce Coordinator online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in the Workforce Coordinator course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Module 1: Understanding Management and Leadership What is Leadership? Characteristics of Leadership Importance of Leadership Role of a Leader Qualities of a Leader Leadership and Management Managers vs Leaders Leadership Styles DirectingCoachingSupportingDelegating Understanding Your Comfort Zone Types of Leadership Thinking Consequential Thinking and Decision Making Influential Leadership Leadership Ethics Module 2: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 3: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Body Language in Communication Communication Strategies Benefits of Leadership Communication Module 4: Managing Meetings and Giving Feedback Meeting Process Cycle PurposeOutcomesStepsCapabilities Feedback Purpose and Function in Workgroups and Teams Meeting Checklist: From Planning To Follow - Up Preparing for the MeetingStarting the MeetingAdvancing the MeetingEnding the MeetingFollowing Up on Action Plans Module 5: Managing Change What is Change Management? The Change Cycle Human Reaction to change The Pace of Change Adapting to Change Module 6: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Managing Deadlines Effective Time Management at the Workplace The Pareto Principle and Tips for Time Management Multitasking Module 7: Stress Management Definition of Stress Meaning of Stress Understanding Stress How Stress Arises? Different Strategies to Manage stress Tips and Tricks for Stress Management Planning and OrganisationRoutineBe BOLD Module 8 Risk Management Introduction to Risk Management Risk Identification Risk Quantification Develop Contingency Plans Module 9: Global Project Management Introduction Dimensions of Global Projects A Framework of Good Practices for Global Project Management Global Project Management Framework Global Team Management Global Teams Category and Knowledge Areas Global Communication Global Communication Category and Knowledge Areas Global Organisations Global Organisations Category and Knowledge Areas Collaborative Tools and Techniques Global Tools and Techniques Categories and Knowledge Areas Module 10: Project Life Cycle Project Life Cycle Contrasting Project Life Cycle and Product Life Cycle Project DesignProject Management Process Module 11: Performance Management Definition of Performance management Components of Performance Management The Three Phases of Performance Management CoachingCorrective ActionTermination Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Effective Perf Module 12:Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Outsourcing recruitment Application forms Interviews Graphology Final stages Module 13: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 14: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 15: Ensuring Health and safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Workforce Coordinator program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Workforce Coordinator Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Floristry is the cultivation of flowers, collecting them and the business of selling them in person or online. The floristry business is backed up by the floral industry in the UK, which is dynamic, fast-growing and has seen significant growth in the past few decades. The demand for flowers in upcoming year is predicted to be huge considering the peak time for weddings, parties and events. Enrol today and let your creativity bloom - explore the factors affecting the business while you learn how to become a successful florist! This Advanced Diploma in Professional Floristry at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development & career progression more accessible than ever! The art of floristry, or being a florist requires various expertise and creativity. Through this course, you will learn about how to select flowers based on colours and symbolism, their diverse types of them and their uses. Subsequently, as you will gain knowledge on different flower types at the same time, you will demonstrate an understanding of how to cut flowers, plant diseases, insects and pests of roses, and how to prevent those diseases from affecting the flowers. Moreover, this professional floristry course will develop knowledge and skills in floral arrangement, so that you know how to keep the flowers fresh and meet the customer's requirements. Most importantly, this course involves floral design, which improves your self-creativity in floral designs such as wreaths, bouquets, corsages, boutonnieres/'buttonholes etc. Likewise, you will be introduced to the trending designs that are most popular in the market for various occasions such as weddings, birthday parties, funerals, events, and many more. Last but not least, this course incorporates the scope of the floristry business which includes how to start floristry, the market potential, and how to make a mark in the floristry industry. This Professional Floristry training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today - gear up with the essential skills to set yourself up for excellence! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover in the Professional Floristry Course: Module 01: Introduction Module 2: Services Provided by Florists Module 3: Flowers & Plants Module 4: Flower Care & Treatment Module 5: Choosing Popular Flowers & Fillers Module 6: Elements & Principles of Design Module 7: How to Make Floral Arrangements Module 8: Making Bouquet, Corsage, Fruit Basket & Basket Garden Module 9: Wedding Floristry Module 10: Making Funeral Flower Arrangements Module 11: Beautiful Floral Designs Module 12: Getting a Job in this Industry Module 13: Starting Your Own Business Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Advanced Diploma in Professional Floristry at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Professional Floristry course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path With the support and guidance of our Professional Floristry package, you will learn the important skills and knowledge you need to succeed in your professional life. Like as- Florist/Florist Assistant Retail Florist Manager Landscape Gardener Garden Designer Flower Arranging Florist Manager/ Designer These career opportunities can provide you with a salary range of £20,000- £55,000 in the UK. Certificates CPDQS Accredited Certificate Digital certificate - £10 Advanced Diploma in Professional Floristry at QLS Level 7 Hard copy certificate - £139 After completing the Advanced Diploma in Professional Floristry at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Swimming Pool Maintenance Diploma - CPD Certified Discover how to professionally clean and keep a swimming pool in excellent condition by taking our Pool Maintenance course. During the warmer months and as people return to regular fitness regimes and family activities, public and personal pools will become bustling hotspots. With this training, you will know exactly what tools and techniques to use to ensure that a pool is hygienically and physically safe for all users. Whether you work in a leisure facility, want to provide a pool cleaning service, or are lucky enough to have a private pool, everything you need to know is here. You will learn about the essential equipment needed to perform cleaning and maintenance, how often a pool should be cleaned according to its use, automatic cleaning options, and maintaining the correct levels of chemical and water quality. Key Topics to Be Covered by Pool Maintenance Course Essential or useful tools recommended for pool cleaning Maintenance routines and automatic cleaning options Preserving a safe and clean chemical balance in the water Ensuring the water is free from contaminants and debris Upholding safety protocols and organising events around the pool You'll get a Free Student ID card by enrolling in this Pool Maintenance course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Why Choose Our Pool Maintenance Course: Get instant access to this Pool Maintenance course. Learn Pool Maintenance from anywhere in the world Pool Maintenance is affordable and simple to understand Pool Maintenance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Pool Maintenance course materials Pool Maintenance comes with 24/7 tutor support *** Course Curriculum of Pool Maintenance*** Pool Maintenance Course Module 1: Maintenance Equipment The Necessity of Maintenance Equipment Telescoping Pole Algae Brush Vacuum Wall and Floor Brush Leaf Skimmer Tile Brush Bucket Sponge Lubricant Pump Lid Wrench Squirt Bottle Replacement Gaskets and O-Rings Pool Cover Automatic Cleaners Handy Tools Module 2: Cleaning and Maintenance Manual Cleaning of Pool Automatic Cleaning of Pool Annual Maintenance Daily Maintenance Weekly Maintenance Monthly and Periodic Maintenance Module 3: Chemical Balance of Water Sanitisers Stabilisers pH Total Alkalinity Hardness Total Dissolved Solids (TDS) Chloramines Usage of Sanitisers Recommended Level of Elements and Common Water Problems Water Testing Delivery Systems Module 4:Water Quality Maintenance Ideal Water Quality Climate Bather Load Algae Module 5: Pool Safety Basics of Pool Safety Safety Design Feature Party Rules Supervision of the Pool Other Swimming Pool Safety Advice Fences and Gates Legal Requirements For Pool Safety Safety in & Around the Pool Once you have completed all the modules in the Pool Maintenance course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Pool Maintenance course to achieve the CPD accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Pool Maintenance Anyone interested in learning more about the topic is advised to take this Pool Maintenance course. This course is open to everybody. Requirements Pool Maintenance You will not need any prior background or expertise to enrol in this Pool Maintenance course. Career path Pool Maintenance After completing this Pool Maintenance course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate. Hard copy certificate - £29 If you are international student, then you have to pay an additional 10 GBP as an international delivery charge.