12390 Teaching & Training courses delivered Online

Unleash the captivating world of fragrance creation with our exclusive Perfume Mastery Course. Dive into the art of perfumery, where each essence tells a story, and every note ignites emotions. Begin your aromatic journey with an insightful introduction to the enchanting realm of perfumery, laying the foundation for your olfactory odyssey. Discover the secret alchemy of perfume ingredients, unraveling the aromatic symphony that captivates the senses. Immerse yourself in the delicate dance of crafting scents, as you learn the intricacies of the perfume-making process, unlocking the magic behind each captivating bottle. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the fine art of perfume testing and evaluation, honing your ability to discern the nuances that make a fragrance unforgettable. Navigate the essential terrain of perfumery safety and regulations, ensuring your creations meet industry standards. Master the control of substances hazardous to health, safeguarding both your art and those who experience it. Finally, explore the exciting prospect of starting your own perfume business, turning passion into a fragrant venture. Elevate your aromatic expertise, and let the alluring world of perfumery unfold before you. Course Curriculum Module 01: Introduction to Fragrance Artistry Module 02: Fragrance Components Module 03: Fragrance Crafting Process Part 1 Module 04: Fragrance Crafting Process Part 2 Module 05: Fragrance Assessment and Review Module 06: Fragrance Safety and Compliance Module 07: Management of Hazardous Substances (MOHS) Module 08: Initiating Your Own Fragrance Enterprise Learning Outcomes: Analyze diverse perfume ingredients for nuanced fragrance compositions. Execute the intricate steps of the perfume-making process with precision. Evaluate and refine perfumes to achieve exceptional olfactory experiences. Prioritize safety measures in compliance with perfumery regulations. Demonstrate proficiency in controlling hazardous substances for fragrance production. Develop a strategic roadmap for initiating and managing a successful perfume business. CPD 10 CPD hours / points Accredited by CPD Quality Standards Online Perfume Mastery Course 1:28:03 1: Module 01: Introduction to Fragrance Artistry 10:34 2: Module 02: Fragrance Components 10:29 3: Module 03: Fragrance Crafting Process Part 1 07:00 4: Module 04: Fragrance Crafting Process Part 2 05:02 5: Module 05: Fragrance Assessment and Review 10:08 6: Module 06: Fragrance Safety and Compliance 12:47 7: Module 07: Management of Hazardous Substances (MOHS) 16:23 8: Module 08: Initiating Your Own Fragrance Enterprise 14:40 9: Leave A Review 01:00 Who is this course for? Aspiring perfumers seeking in-depth knowledge of fragrance creation. Entrepreneurs with a passion for entering the perfume industry. Cosmetic professionals aiming to expand their product development expertise. Individuals fascinated by the art and science of perfumery. Artisans and craft enthusiasts eager to master the alchemy of fragrance creation. Career path Fragrance Chemist Perfume Product Developer Regulatory Compliance Specialist (Perfumery) Fragrance Evaluator Independent Perfumer Boutique Perfume Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Port management 2:28:21 1: Module 01: Introduction to Port 17:48 2: Module 02: Introduction to Port Management 14:49 3: Module 03: Port Equipment 15:08 4: Module 04: Cargoes and Ships 12:05 5: Module 05: Port Management Planning & Performance 15:53 6: Module 06: Port Management Safety & Security 11:05 7: Module 07: Legal Aspects of Port 14:22 8: Module 08: Environmental Risks & Protection 20:12 9: Module 09: Impact of Changing Ship Technology on Ports 13:15 10: Module 10: Growth & Development of Port 12:44 11: CPD Certificate - Free 01:00 Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain a thorough understanding of writing prescriptions for controlled drugs and antibiotics. Enrol in our Diploma in Nurse Prescribing course to develop your clinical competence. This Diploma in Nurse Prescribing course will teach you everything you need to know about prescription writing, record keeping, labelling, and administering controlled drugs, as well as how to provide palliative care and manage medicines in care homes. In simple words, you will learn everything a world-class nurse knows. By the end of this Diploma in Nurse Prescribing course, you will be far more capable of diagnosing disorders, prescribing controlled drugs and antibiotics, generalising anxiety disorders, dealing with panic disorders, and much more. Enrol today to help people with your excellent nursing care plans. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of Nurse Prescribing. Know how to prescribe controlled drugs. Gain a solid understanding of neuropathic pain in adults. Know how to cope with generalised anxiety disorder and panic disorder in adults. Understand diagnosis and management of headaches in over 12s. Understand depression in adults. Gain a clear understanding of palliative care for adults. Know how to prescribe antibiotics for respiratory tract infections. Know how to prescribe and manage medicines in care homes. Understand Antimicrobial prescribing for Hospital Acquired Pneumonia, Acute Prostatitis and Sinusitis. Understand drug misuse in over 16s: opioid detoxification. Gain in-depth knowledge about future challenges for nurse prescribers. Why Choose Diploma in Nurse Prescribing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Diploma in Nurse Prescribing Bundle Course Course 01: Diploma in Nurse Prescribing Course 02: Clinical Psychology Diploma Course 03: Healthcare Management Training **Other Benefits of Diploma in Nurse Prescribing Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum of *** Diploma in Nurse Prescribing *** Module 1: An Overview of Nurse Prescribing Module 2: How to Prescribe Controlled Drugs Module 3: Neuropathic Pain in Adults: Pharmacological Management Module 4: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults Module 5: Diagnosis and Management of Headaches in Over 12s Module 6: Understanding Depression in Adults Module 7: Palliative Care for Adults Module 8: Prescribing Antibiotics in Respiratory Tract Infections Module 9: Prescribing and Managing Medicines in Care Homes Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis Module 12: Drug Misuse in Over 16s: Opioid Detoxification Module 13: Future Challenges for Nurse Prescribers --------------------- Assessment Method After completing each module of the Diploma in Nurse Prescribing, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Diploma in Nurse Prescribing course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Nurse Prescribing course is suitable for aspiring nurses, prescribers, pharmacists, and those working in other fields where medicine is administered and prescribed. Requirements Students who intend to enrol in Diploma in Nurse Prescribing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Diploma in Nurse Prescribing course will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists Certificates Certificate of completion Digital certificate - Included

***Development : Personal Development (100% Online)*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Development : Personal Development (100% Online) and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Development : Personal Development (100% Online) course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Development : Personal Development (100% Online) course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Development : Personal Development (100% Online) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the course ] ***Development : Personal Development (100% Online)*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Development : Personal Development (Online) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Development : Personal Development (100% Online) This Development : Personal Development (100% Online) course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Development : Personal Development (100% Online) There are no specific requirements for this Development : Personal Development (100% Online) course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Development : Personal Development (100% Online) This Level 5 Diploma in Development : Personal Development (100% Online) could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Networking: Networking Course Online Many people avoid or are afraid of networking in business. Whether you do not have the time, do not see the point, or are too shy to talk to new people, this Networking: Networking Course will help you understand why networking is important in business and teach you the essential skills to get started. Networking: Networking Course is not a difficult process; with a little practice and knowledge, you can boost your confidence, prepare for a networking event, hold a successful conversation, and maintain a mutually beneficial network of connections. The Networking: Networking Course covers basic knowledge of networking and gradually shares expertise. This Networking: Networking Course will provide you with a comprehensive understanding of networking, including key concepts, strategies for using it. You will also learn how to successfully start, carry and end a conversation. Special Offers of this Networking: Networking Course This Networking: Networking Course includes a FREE PDF Certificate. Lifetime access to this Networking: Networking Course Instant access to this Networking: Networking Course Get FREE Tutor Support from Monday to Friday in this Networking: Networking Course Main Course: Networking Skills Course Courses with Networking: Networking Course Course 01: GDPR Training Course 02: Cyber Security Course Course 03: Communication Skills Course [ Note: Free PDF certificate as soon as completing the Networking: Networking Course] Networking: Networking Course Online Industry Experts Designed this Networking: Networking Course into 04 detailed modules. Detailed course curriculum of the Networking: Networking Course: Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections Assessment Method of Networking: Networking Course After completing each module of the Networking: Networking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Networking: Networking Course After completing the MCQ/Assignment assessment for this Networking: Networking Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Networking: Networking Course Online Networking: Networking Course is ideal for anyone who wants to learn more about how to network successfully. The Networking: Networking Course is written at an introductory level and will help learners of all disciplines understand how to build confidence, start and maintain a conversation and sustain a network of useful contacts. Requirements Networking: Networking Course Online Students who intend to enrol in this Networking: Networking Course must meet the following requirements: Networking: Good command of the English language. Networking: Must be vivacious and self-driven Networking: Basic computer knowledge. Networking: A minimum of 16 years of age is required Career path Networking: Networking Course Online This Networking: Networking Course qualification will assist candidates to gain skills that will enable them to be considerably more successful in people-facing roles such as field sales professionals and account managers. Certificates Certificate of completion Digital certificate - Included

***Port Management*** Human proficiency is the most important factor in the efficient operation of port and transportation services. A successful and well-managed port contributes to the economy, therefore, port personnel must have up to date knowledge of all relevant innovations. This course is designed for port management professionals who want to expand their knowledge in order to meet their day-to-day challenges. The course will provide you with the knowledge and skills needed to advance professionally in port administration, port and harbour management, and port operations for the global maritime supply chain. This course will allow you to gain a thorough understanding of the role of ports, particularly in international trade and logistic chain, as the "economic engine" of development. Learning Outcomes After completing this Port Management course, learner will be able to: Gain a thorough introduction of port management Understand connecting hub port gateways to the inland infrastructure Understand port management and economic growth Understand port operations Understand port and terminal investment Understand ships' size, ports' size Understand strategic alliances, market positioning, and differentiation Understand key performance indicators as tools of strategic planning and management Understand leadership and teambuilding Understand port authorities and regulatory framework Understand ports as a bridge to maritime and offshore energy activities Understand the future of ports Why Choose Port Management Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing course. Courses are included in this Port Management Course Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Advanced Diploma in Supply Chain Management Others Benefits of this Course Free 2 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Port Management*** Detailed Course Curriculum Module 1: Introduction Module 2: Connecting Hub Port Gateways to the Inland Infrastructure Module 3: Port Management and Economic Growth Module 4: Port Operations Module 5: Port and Terminal Investment Module 6: Ships' Size, Ports' Size: A New Era Ahead Module 7: Strategic Alliances, Market Positioning, and Differentiation Module 8: Key Performance Indicators as Tools of Strategic Planning and Management Module 9: Leadership and Teambuilding Module 10: Port Authorities and Regulatory Framework Module 11: Ports as a Bridge to Maritime and Offshore Energy Activities Module 12: The Future of Ports Assessment Method After completing each module of the Port Management, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Port Management This course is ideal for anyone with an interest in ports as well as a desire to make their mark on an exciting, dynamic, and essential global maritime transport industry. Requirements Port Management Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Port Management After completing this Port Management course you will have a wide range of options in the industry available to you, including: Port management Port agency Port operation Certificates Certificate of completion Digital certificate - Included

In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate from Reed CIQ Approved Strategies for Corporate Relations Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Strategies for Corporate Relations 2:04:41 1: Module 01: Introduction to Corporate Relationship Goals Preview 11:28 2: Module 02: Basics of Corporate Etiquette 11:03 3: Module 03: Understanding Effective Communication 15:02 4: Module 04: Cross-Cultural Communication 13:15 5: Module 05: Establishing Trust and Rapport 13:17 6: Module 06: Collaboration and Teamwork 14:21 7: Module 07: Managing Difficult Conversations and Conflict 13:49 8: Module 08: Building Professional Networks and Alliances 15:14 9: Module 09: Sustaining Long-Term Relationships and Success 16:12 10: CPD Certificate - Free 01:00 Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Substance Misuse: Awareness & Prevention. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Substance Misuse: Awareness & Prevention course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Substance Misuse: Awareness & Prevention course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Substance Misuse: Awareness & Prevention online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Substance Misuse: Awareness & Prevention Module 1: Introduction to Substance Misuse Module 2: Overview of Substance Module 3: Prevention and Awareness Module 4: Substance Misuse at Workplace Module 5: Substance Misuse Policy at Workplace Module 6: Treatment of Substance Addiction Module 7: Laws and Acts on Substance Module 8: Substance Misuse and Youth Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Substance Misuse: Awareness & Prevention course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Substance Misuse: Awareness & Prevention course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Substance Misuse: Awareness & Prevention course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Corporate Governance and Strategic Management. This Corporate Governance and Strategic Management is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Corporate Governance and Strategic Management course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Corporate Governance and Strategic Management course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Corporate Governance and Strategic Management career, then enrol in our course today! What will make you stand out? On completion of this Corporate Governance and Strategic Management online course, you will gain: After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Corporate Governance and Strategic Management learning materials. The Corporate Governance and Strategic Management course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Corporate Governance and Strategic Management course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Corporate Governance and Strategic Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Corporate Governance and Strategic Management just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Corporate Governance and Strategic Management and explore the key topics such as: Corporate Governance and Strategic Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Corporate Governance and Strategic Management course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Corporate Governance and Strategic Management Course the Right Option for You? This Corporate Governance and Strategic Management course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Corporate Governance and Strategic Management course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Corporate Governance and Strategic Management course if you: Aspire to understand Corporate Governance and Strategic Management better. Already working on Corporate Governance and Strategic Management and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Corporate Governance and Strategic Management-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Corporate Governance and Strategic Management course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Corporate Governance and Strategic Management course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.