12368 Teaching & Training courses in Addlestone delivered Online

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Step into the world of exponential learning growth with our phenomenal bundle - "Growth Mindsets for Teachers and Learners". Expand your knowledge horizon with a selection of six distinct yet interconnecting courses. Acquire insights into growth mindsets that will empower both your personal and professional development. Dive into the core principles of lesson planning, learn the nuances of educational psychology, and master the art of education and pedagogy. Explore the magic of phonics teaching, delve into the vital early years of primary teaching, and become proficient in the challenging but rewarding role of a teaching assistant. Our course bundle provides an exclusive opportunity to gain expertise in SEN teaching and the latest remote teaching strategies. Understand learning disabilities from a comprehensive perspective and learn effective ways to manage challenging behaviours in children. Make a difference in your teaching journey with this growth-oriented, knowledge-rich bundle. This Growth Mindsets for Teachers and Learners Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Growth Mindsets for Teachers and Learners Course 02: Lesson Planning for Teaching Course 03: Educational Psychology Course 04: Education and Pedagogy Course 05: Teaching Phonics Course 06: Early Years Primary Teaching Course 07: Teaching Assistant Complete Diploma Course 08: SEN - Special Educational Needs Teaching Assistant Diploma Course 09: Remote Teaching Strategies Course 10: Learning Disability Awareness Course 11: Challenging Behaviour in Children Learning Outcomes: By the end of this Growth Mindsets for Teachers and Learners bundle course, learners will be able to: Understand and apply the concept of growth mindsets in teaching and learning. Gain comprehensive knowledge in lesson planning for effective teaching. Acquire an in-depth understanding of educational psychology principles and their applications. Master the techniques of pedagogy for improved teaching practices. Learn the science of phonics teaching to enhance children's reading skills. Understand early years primary teaching and its significant impact on a child's development. Learn effective strategies for SEN teaching and handling challenging behaviours in children. In an ever-evolving educational landscape, a bundle such as "Growth Mindsets for Teachers and Learners" holds immense value. This rich collection of courses is designed to impart theoretical knowledge that extends beyond conventional learning boundaries, focusing on various crucial aspects of modern teaching. With growth mindsets at the heart of this bundle, educators can reshape their teaching methods to adapt to different learning styles and needs. This bundle encompasses all the necessary elements, from mastering lesson planning and understanding educational psychology to tackling challenging behaviours in children and managing special educational needs. This learning journey is your stepping stone to fostering growth mindsets within your educational ecosystem. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Growth Mindsets for Teachers and Learners course is ideal for: Aspiring educators eager to deepen their understanding of modern teaching strategies. Experienced teachers looking to incorporate growth mindsets in their teaching methodologies. Education professionals keen to learn more about SEN teaching. Parents want to supplement their children's education with a growth mindset approach. Career path Teacher (salary range in the UK: £24,000 - £40,000) Special Educational Needs Teacher (salary range in the UK: £26,000 - £45,000) Teaching Assistant (salary range in the UK: £18,000 - £25,000) Phonics Teacher (salary range in the UK: £24,000 - £35,000) Early Years Teacher (salary range in the UK: £20,000 - £32,000) Educational Psychologist (salary range in the UK: £35,000 - £90,000) Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Growth Mindsets for Teachers and Learners - CPD Certified Hard copy certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Discover the Key to Addressing Anti-Social Behaviour with Our Comprehensive Course! Our Anti-Social Behaviour Course is here to equip you with the knowledge and skills needed to make a meaningful impact. With a diverse range of specialised modules, our course covers a wide spectrum of topics to provide you with a holistic understanding of anti-social behaviour. From counselling and psychotherapy techniques to cognitive-behavioural therapy (CBT) strategies, child and adolescent mental health, domestic violence and abuse awareness, substance misuse awareness, safeguarding children, mindfulness meditation, online depression management, dual diagnosis, and even the impact of diet and nutrition on mental health - our course has it all! Enrol in our Anti-Social Behaviour Course today and join our community of dedicated professionals committed to creating a safer and healthier society. Together, we can make a difference! Learning Outcomes: Gain a deep understanding of anti-social behaviour from various perspectives Develop skills in counselling, psychotherapy, CBT, and mindfulness meditation Learn about child and adolescent mental health and how to address domestic violence and abuse Understand substance misuse and dual diagnosis Explore the relationship between food and mood for improving mental health Acquire knowledge in safeguarding children and online depression management Key Features of this Course: Accredited by CPD for professional recognition Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover for engaging learning experience Developed by qualified professionals in the field Self-paced learning that fits your schedule and is accessible on multiple devices 24/7 Learning Assistance for continuous support Discounts on bulk purchases for organisations or teams Certification: Upon successful completion of the course, you will receive a digital certificate immediately. You also have the option to order a printed certificate delivered by post for a small shipping fee of £3.99. Our certifications are fully accredited, providing you with up-to-date skills and knowledge that can enhance your competence and effectiveness in your chosen field. While our certifications have no expiry dates, we recommend renewing them every 12 months to stay updated. Accreditation: Our Anti Social Behaviour course, along with all our courses, is fully accredited, ensuring that you receive high-quality, industry-recognized training. This accreditation validates the credibility and quality of our course content, and enhances your professional profile, making you more competent and effective in your chosen field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone with a desire to learn about anti-social behaviour and its management, regardless of their background or profession. Whether you're an individual seeking personal growth or a professional looking to enhance your skills, this course can benefit you. It's especially relevant for those working in social work, law enforcement, mental health, or related fields, as well as concerned citizens who want to make a positive impact in their communities. Certificates Anti Social Behaviour Diploma - CPD Certified Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

. Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).