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What Will I Learn? Know how an Effective Buyer Persona Profile should be like. Know what a Buyer Persona is. How to Benefit from Creating Effective Buyer Personas. How to Research and Create their Buyer Persona. How to know their Customers and adapt their marketing strategy. Requirements Basic Entrepreneurship and Marketing Knowledge.  Description Have you ever wondered why some business that has amazing products or services, far better that any of their competitors fail and go bankrupt while others, despite their average products, are very profitable? Well if you already started a business, or you are looking in the near future to start one, no matter the niche you are going into, I bet you would want to know the answer to that question. It's something that so many entrepreneurs, freelancers, and salespeople overlook and don't accord enough attention to because they think they already know exactly what to do. The answer is simple and it represents a crucial factor in the success of any business, it's KNOWING YOUR TARGET AUDIENCE! Sending the right message to the wrong audience can be a disaster for your business. It would be like trying to sell a snowboard to someone who lives in Jamaica, he would be neither interested or have a need for that product right?! One of the best concepts that has become a POWERFUL TOOL for any entrepreneur, marketer or sales person out there for targeting the right audience at the perfect moment and with the right approach is THE 'BUYER PERSONA' CONCEPT. Being able to design the Buyer Personas for your business is like being able to know everything about your ideal buyer of your products or services. You become able to create a perfect and effective marketing strategy that brings you more sales, saves you money spent on advertising, increases profits up to a couple of times and creates new development opportunities for the future of your business. Now let's come back to you. If you are running a business or looking forward to starting one in the near future, I think that is clear as daylight now why is so important to know how to design the Buyer Persona for your business. In this course, you will learn exactly what a Buyer Persona is, how to create, how to do research for it and which principles to follow when doing so. Practically you will learn: What a Buyer Persona is and why is so important for your business. Which are the main benefits of having a perfect Buyer Persona for your business? How a Buyer Persona Profile should look like. Which is the creative process for a Buyer Persona? How to do research for your Buyer Persona Profile. Which are the questions to ask when creating your Buyer Persona? How to create the Buyer Persona Profile. and much more... Lifetime Access to all other updates! Surprise Bonuses! New Tools introduced in the course! FULL Support through the discussion area of the course! 30 Day Money Back GUARANTEE if you feel this course didn't help you at all and you can't apply anything...that is how dedicated we are to your success! All of this in less than 3 hours (out of your busy schedule) of simple to follow lectures that YOU CAN APPLY from TODAY in YOUR BUSINESS! It's Time to take action! To Your Massive Online Success, Sorin Constantin Who is the target audience? Anyone who is involved in Marketing or Sales. Anyone who has a Business. Anyone who wants to start a Business. Anyone who wants to sell his own product or service. What is this Buyer Persona Concept? Introduction to the Buyer Persona Concept 00:05:00 The Incredible Benefits of having a Buyer Persona 00:08:00 The Buyer Persona Profile 00:09:00 Research your way to success! The Research Process 00:00:00 The Secret Tool inside of Facebook 00:13:00 Person-by-Person Research with Facebook 00:07:00 This Amazing Tool spies on your Competitor's Audience! 00:07:00 How to yo your Research with Analytics 00:07:00 The Creation of your Buyer Persona Creating your Buyer Persona 00:05:00 Buyer Persona Template Example 1 00:03:00 Buyer Persona Template Example 2 00:03:00 Use this tool to create your Buyer Persona directly online! 00:04:00 Finalize and Retouch Things to do before having the Final Version of your Buyer Persona. 00:01:00 Final Thoughts and Conclusions 00:01:00

In this social media marketing masterclass, you will learn how to drive business online through leading social platforms Facebook, Instagram, Twitter, YouTube, and Pinterest. It will introduce up-to-date techniques and best practices used by the experts, taking you through the marketing funnel, A/B split testing, and much more. Through engaging video training, you will learn how to build the perfect social media marketing strategy that will help you grow your online audience and maximise conversions in no time. Whether you are looking to kickstart a career in this industry or are a small business owner who wants to develop their marketing knowledge, this course covers the fundamentals in 4 intense training units. Learning Outcomes: Master social media marketing to drive your business forward onlineGain the in-demand skills needed to kickstart your marketing careerLearn up-to-date techniques and strategies from the expertsKnow how to create the perfect social media post and use keywords effectivelyUnderstand how A/B split testing works, with step-by-step trainingCreate a powerful marketing funnel to maximise your sales in no timeBuild the perfect social media marketing strategy for your businessLearn best practices for marketing on YouTube, Pinterest, Facebook & Instagram Career Path On successful completion of the course, you will have the practical knowledge and skills to start a successful career in this field, with the opportunity to explore the following related professions: Social Media ExecutivePPC ExecutiveSocial Media AssistantSocial Media ManagerSocial Media & Content Coordinator Unit 01: Social Marketing for Facebook, Instagram, Twitter & YouTube Social Marketing Introduction 00:01:00 Marketing On Facebook & Instagram 00:19:00 Marketing On Twitter & YouTube 00:14:00 Unit 02: Marketing On the Other Major Social Media Sites Introduction to Pintrest Marketing 00:01:00 Pintrest Marketing - Part 1 00:07:00 Pintrest Marketing - Part 2 00:16:00 Pintrest Marketing - Part 3 00:11:00 Linkedln Marketing Intro 00:01:00 Linkedln Marketing - Part 1 00:06:00 Linkedln Marketing - Part 2 00:07:00 LinkedIn Marketing - Part 3 00:05:00 Unit 03: Funnel Building for Profits Introduction to Funnel Building 00:01:00 Funnel Building - Part 1 00:04:00 Funnel Building - Part 2 00:07:00 19 - Funnel Building - Part 3 00:09:00 Unit 04: A/B Split Testing Introduction to Split Testing 00:01:00 Split Testing - Part 1 00:10:00 Split Testing - Part 2 00:05:00 Split Testing - Part 3 00:09:00

Do you have all the skills and talent to produce beautiful artworks but no idea where to start when it comes to marketing your designs? This course will show you how to utilise the leading platform for creative professionals; Instagram, taking you through key areas such as strategies for boosting sales, how to layout your content and optimising your account to gain a constantly growing base of followers. Through the expert guidance of designer and independent artist Cat Coquilette, you will gain the fundamental skills to strengthen and promote your brand, taking with you valuable tips for professionally photographing your work and incorporating current market trends to stay one step ahead of your competitors.  Course Highlights Growing Your Creative Business Through Instagram is an award-winning and best-selling course that has been awarded CPD Certification & IAO accreditation. It is the most suitable course for anyone looking to work in this field or relevant sector. This training program is considered one of the top-trending courses in the UK, helping students to familiarise with the topic and gain the necessary skills to perform well in this field. We have organised the course into several specific modules, teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognise your qualification by checking the validity from our dedicated website. Why You Should Choose Growing Your Creative Business Through Instagram Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatched the next working day for as little as £9. Improve your earning potential and secure a successful career in your chosen field. Who is this Course for? The Growing Your Creative Business Through Instagramcourse is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Growing Your Creative Business Through Instagram course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path On successful completion, you will be ready to enter the relevant job market and will have the necessary knowledge and skills required to carve a successful career in this sector. All our Diplomas are CPD and IAO accredited and can be added to your CV/resume to ensure you will stand out in the crowd and to prospective employers. Growing Your Creative Business Through Instagram 1. Intro FREE 00:04:00 2. Benefits For Artists 00:04:00 3. Getting Noticed 00:12:00 4. Personal VS Business 00:06:00 5. Content Ideas 00:14:00 6. Photographing Tips 00:07:00 7. Captions 00:08:00 8. Driving Sales 00:08:00 9. Stories 00:11:00 10. Planning And Scheduling 00:05:00 11. Your Project 00:01:00 12. Bonus 00:06:00

Do you want to help your company remain competitive and profitable? Do you want to learn the tools and behaviours that are required to ensure a successful Lean Enterprise? If yes, then enroll now and benefit from this course. In the today's business world, there is rising interest in innovativeness, development and uniqueness. This thus has made a developing interest for companies to be enterprising. Our Business Enterprise course has been produced in close association with industry specialists to give you the business information and work experience you need to progress in management positions all through the enterprising service sector or set up your own business. This course helps entrepreneurs and managers comprehend what moves they have to make to guarantee their organisation is protected and prepared for a broad range of hazards and potential business disturbances. It also offers a thorough approach to consider business congruity, risk alleviation, crisis response and recovery. Finally, you will go through an abundance of information that can enable your business to survive and thrive through unfavourable circumstances. Course Highlights Business Enterprise Theory Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Enterprise Theory Online into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Enterprise Theory Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Enterprise Theory Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Enterprise Theory Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 The Machine Process 01:00:00 Business Enterprise 02:00:00 Business Principles 02:00:00 The Use of Loan Credit 01:00:00 Modern Business Capital 02:00:00 The Theory of Modern Welfare 01:00:00 Business Principles in Law and Politics 01:00:00 The Cultural Incidence of the Machine Process 01:00:00 The Natural Decay of Business Enterprise 00:30:00 Mock Exam Final Exam

Introduction to Computer & Building PC Overview Ever felt like your computer is a mystery box? Ever wished you could build your own, super-powered machine, exactly the way you want it? This 'Introduction to Computer & Building PC' course is your key to tech freedom! Forget boring, pre-built computers. This course dives deep into the cool stuff inside them, teaching you what everything does and how it works together. No geek talk, just clear explanations and fun exercises. By the end, you'll be a whiz at picking the right parts and putting them together like a pro, building a PC that's perfect for you, whether you're a gamer, a creative whizz, or just someone who wants a computer that works the way you do. This course is made for people who are new to computers, so don't worry if you're starting from scratch. With easy-to-follow videos, interactive quizzes, and friendly experts to guide you, you'll learn at your own pace and have a blast doing it. Imagine the satisfaction of building your own computer and the endless possibilities it unlocks! Learning Outcomes: Master the key terminology associated with computer hardware and software, empowering you to make informed decisions and confidently navigate the tech world. Gain the practical skills to meticulously assemble your own PC, from selecting compatible parts to carefully installing them within the case. Craft a machine that perfectly aligns with your needs and budget, whether you're a gamer, a creative professional, or simply a tech enthusiast. Learn how to optimize your PC's configuration for maximum speed and efficiency, ensuring a seamless and enjoyable computing experience. Equip yourself with the knowledge to identify and resolve common computer issues, maintaining your machine in top condition. Why You Should Choose Introduction to Computer & Building PC Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Introduction to Computer & Building PC is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Introduction to Computer & Building PC is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Computer & Building PC Module 01: Introduction to Computer & Building PC Introduction to Computer & Building PC 00:17:00 Module 02: Overview of Hardware and Parts Overview of Hardware and Parts 00:27:00 Module 03: Building the Computer Building the Computer 00:25:00 Module 04: Input and Output Devices Input and Output Devices 00:22:00 Module 05: Software Installation Software Installation 00:35:00 Module 06: Computer Networking Computer Networking 00:21:00 Module 07: Building a Gaming PC Building a Gaming PC 00:19:00 Module 08: Maintenance of Computers Maintenance of Computers 00:19:00

Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management. Course Highlights Level 2 Certificate in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Travel & Tourism into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 3 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Level 2 Certificate in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Level 2 Certificate in Travel & Tourism - Old Version Introduction to Travel & Tourism FREE 00:30:00 The Products & Services of Tourism FREE 00:30:00 Managing Tour Operations 00:30:00 Marketing Management 01:00:00 Human Resource Management 01:00:00 Transportation Management 00:30:00 Quality Management 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Travel & Tourism 00:20:00

Overview Want to learn the key secret of boosting the immune system? Then enrol in the Immunity Boosting Foods course. The course is designed by industry experts and shares the secret of boosting your immunity effectively and efficiently.  In this comprehensive Immunity Boosting Foods course, you will deepen your understanding of the science behind the immune system, effectiveness of Omega-3, strategies to boost your immune system, key details of cancer fighting food and much more.  After successful completion of this course, you will be able to protect your health by boosting your body's immune system. Your strong immune system will protect your health. This course also comes with accredited certification, which enhances the value of your CV and makes you worthy in the job market. So, enrol in this course today to boost your immune system for improved health and fitness.  Course Highlights Immunity Boosting Foods course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed the Immunity Boosting Foods course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 hours, 6 minutes, and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated Why You Should Choose Immunity Boosting Foods course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Immunity Boosting Foods course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Immunity Boosting Foods course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Boosting Your Immune System Introduction To Immunity Boosting Foods FREE 00:02:00 The Imunity Problem FREE 00:07:00 Nutrition for Your Immune System Nutrition For Your Immune System 00:06:00 Phytochemicals And Immunity 00:04:00 Antioxidants And Your Immune System 00:06:00 Polysaccharides - Improving Your Wellbeing 00:05:00 Disease Fighting Foods Cancer Fighting Foods 00:04:00 Omega-3 Helps Fight Diseases 00:03:00 Pre & Pro-Biotics - Crucial to Your Health Prebiotics And Your Immunity 00:13:00 Probiotics And Your Gut 00:06:00 Top 10 Immunity Boosting Foods Top 10 Immunity Boosting Foods 00:06:00 Final Thoughts & Tips Final Tips & Ideas 00:04:00

Getting into any sort of business can be both exciting and hard work at the same time. You have to put in hours and hours of effort just to get to a point to actually be making some kind of profit. But what if after all that hard work you don't meet the revenues you wanted to. Well here's the solution to that, you simply need to get this Extended Diploma in Business Administration and Branding course. This course will help anyone to start and develop their business into a thriving one. It will help you stand out from your competition by introducing you to the purple cow theory. You will be pushed towards trying to be different and learning to make your customers go 'wow' and return for more. You will learn to develop a personal style, use your creativity to grab your customers' attention and much more. If you want to sharpen your business management and administration skills then this course could definitely help you, all you need to do now is get it. Course Highlights Extended Diploma in Business Administration and Branding is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration and Branding into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Business Administration and Branding Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Business Administration and Branding is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Business Administration and Branding is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Module 2: Business Administration Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Mock Exam Mock Exam- Extended Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam- Extended Diploma in Business Administration and Branding 00:20:00

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

OTO (one time offer) permits the client who goes through your funnel to buy another product after purchasing your first one. Learn how to be efficient in this field through our OTO Upsell Downsell Training course. Its precise contents assist you to know more all you need in your quest. The outlines of the course introduce you to the OTO templates along with a brief idea about Upsell and Downsell step by step. The course guides you how to set a new step, chose templates, and mobilize your OTO funnel step correctly. The course teaches you how to persuade clients to buy comparatively higher-end products. It also teaches you how to perceive your target audience, plan on your program, segment your customer base, and improve ideas on customer's journey. The course aims to make you better in OTO Upsell and Downsell training teaching you all the relevant aspects need must. What you'll learn You'll know how to upsell, downsell, cross-sell products You'll know how to upsell another product IMMEDIATELY after the initial sale WITHOUT pissing your customers off You'll know how to communicate with your audience once you have their email address You'll know how to structure upsells so they convert HIGHER and for MORE MONEY Requirements You should have your own product or be able to add upsells to affiliated products Upsells, Downsells & OTOs Promo FREE 00:01:00 Introduction 00:01:00 Upsell, Downsell, One Time Offer 00:04:00 The Value Ladder Walkthrough 00:17:00 Order Form Bump Test 00:14:00 My Sales Funnel Walkthrough 00:15:00 WWWH Script 00:04:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Creating Your Upsells 00:10:00 Upsell Page 00:05:00 Emailing Before & After The Sale Why Email Everyday 00:03:00 Soap Opera Sequence 00:13:00 Walkthrough of My SOAP Sequence 00:29:00 Client SOAP Sequence Example 00:11:00 Seinfeld Email Sequence 00:11:00 Assessment