12530 Teaching & Training courses delivered Online

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

What you will learn from this course? Gain comprehensive knowledge about anti-money laundering Understand the core competencies and principles of anti-money laundering Explore the various areas of anti-money laundering Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert auditor Course Highlights  Course Type: Self-paced online course Duration: 1 to 2 hours Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Anti-Money Laundering Warning Signs and Mitigation Techniques Master the skills you need to propel your career forward in anti-money laundering. This course will equip you with the essential knowledge and skillset that will make you a confident auditor and take your career to the next level. This comprehensive anti-money laundering course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this anti-money laundering course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective anti-money laundering practice and equip you with the essential skills, confidence and competence to assist you in the anti-money laundering industry. You'll gain a solid understanding of the core competencies required to drive a successful career in anti-money laundering. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for auditor or for people who are aspiring to specialise in anti-money laundering. Enrol in this anti-money laundering course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive anti-money laundering course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this anti-money laundering can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This anti-money laundering course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This anti-money laundering course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This anti-money laundering course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction to Anti-Money Laundering Warning Signs and Mitigation Techniques 00:12:00 Warning Signs 00:11:00 Legal Services 00:14:00 Prevention 00:06:00 Prevention Cont'd 00:13:00 AML Mitigation Methods 00:05:00 Features to Look for in AML Solutions 00:13:00 Summary 00:06:00 Supplementary Resources Supplementary Resources - Anti-Money Laundering Warning Signs and Mitigation Techniques 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview This comprehensive course on TV Presenter Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This TV Presenter Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this TV Presenter Online Course. It is available to all students, of all academic backgrounds. Requirements Our TV Presenter Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 8 lectures • 03:53:00 total length •Who is a TV Presenter: 00:29:00 •Qualifications and Skills Required to Become a Presenter: 00:28:00 •Essentials to Become a Presenter: 00:30:00 •Talking To Speaking in Front of The Camera: 00:37:00 •Talk Back and Teleprompter: 00:24:00 •Creating a Showreel: 00:24:00 •Interviewing Techniques: 00:36:00 •Scripting Techniques: 00:25:00

Flash Sale! CPD Certified | 24/7 Tutor Support | Lifetime Access

Overview This comprehensive course on 100 Ways to Make Money Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 100 Ways to Make Money Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this 100 Ways to Make Money Online. It is available to all students, of all academic backgrounds. Requirements Our 100 Ways to Make Money Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 4 sections - 25 lectures - 07:13:00 total length •You Will Love This Class!: 00:04:00 •Executive Summary Part 1: 00:15:00 •Executive Summary Part 2: 00:14:00 •Introduction: 00:02:00 •What Has Worked the Best for Me!: 00:16:00 •From 1 to 25: 00:19:00 •From 26 to 47: 00:20:00 •From 48 to 64: 00:21:00 •From 65 to 83: 00:21:00 •From 84 to 100: 00:19:00 •The No. 1 Method to Work Online: 00:19:00 •How to Successfully Sell Products?: 00:19:00 •Video Courses Are the Best Way to Go: 00:20:00 •Acquiring Customers: 00:17:00 •The Second Method Is Serving Clients: 00:17:00 •Do A Great Job for One Client: 00:20:00 •Patience Is a Virtue: 00:19:00 •Affiliate Marketing: 00:15:00 •An Inside Advantage for Affiliate Marketing: 00:17:00 •A Lot of Affiliate Programs Fail!: 00:17:00 •Advertising Revenue: 00:20:00 •The Best Ad Revenue Opportunities: 00:21:00 •Invest!: 00:21:00 •Investing for the Long Run: 00:22:00 •What now?: 00:18:00

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Course Overview: In 2022, 78% of professionals attended weekly online meetings, emphasising the evolution of business communications. This course, "Online Meeting Management", provides a comprehensive understanding, spanning the meticulous stages of planning and preparation to mastering the nuances of online platforms and etiquette. Here's a closer look at the curriculum: In the first segment, "Planning and Preparation," which spans 15 minutes, you are guided through the initial steps to orchestrate successful online meetings. The succeeding modules, "Online Meeting Platforms Part - 01" and "Online Meeting Platforms Part - 02," lasting 1 hour, 3 minutes, and 45 minutes, will elucidate various platforms' nuances, empowering you to make informed decisions and streamline your meetings. Lastly, the "Meeting Etiquette and Tips" segment, a concise 13-minute session, will polish your online meeting manners, ensuring you project professionalism and respect in the virtual space. Take the next step in advancing your online meeting management skills. Enrol today and unlock a world of virtual expertise! Key Features of the Course: Accredited CPD certificate. 24/7 Learning Assistance. Engaging learning materials. Who is This Course For? This Online Meeting Management course is designed for professionals, team leaders, educators, and anyone looking to elevate their virtual meeting management skills. Learning Outcome Upon completion of this Online Meeting Management course: Gain expertise in planning and preparing for online meetings. Understand the nuances of various online meeting platforms. Recognise the value of and implement proper meeting etiquette. Utilise advanced functionalities in multiple platforms. Enhance the efficacy of your online interactions. Familiarise with the dos and don'ts of virtual communications. Develop strategies to combat common online meeting challenges. Boost your confidence in handling virtual engagements. Why Enrol in This Course: Elevate your virtual meeting skills with this top-reviewed Online Meeting Management course. Updated recently, it encompasses the latest trends and techniques in online communication. With a rising demand for adept virtual meeting managers, stay ahead of the curve by mastering this sought-after skill. Requirements: A stable internet connection, basic knowledge of online tools, and a passion for learning! Career Path: Upon successful completion of Online Meeting Management course, you can pursue careers such as: Virtual Meeting Coordinator: Avg. UK Salary - £28,000. Corporate Trainer (Online Modules): Avg. UK Salary - £35,000. Remote Team Manager: Avg. UK Salary - £40,000. Virtual Event Planner: Avg. UK Salary - £32,000. E-learning Specialist: Avg. UK Salary - £34,000. Virtual Collaboration Consultant: Avg. UK Salary - £42,000. Online Communications Strategist: Avg. UK Salary - £38,000. Certification: All successful students will receive a recognised CPD certificate. Course Curriculum 5 sections • 5 lectures • 02:16:00 total length •Planning and Preparation: 00:15:00 •Online Meeting Platforms Part - 01: 01:03:00 •Online Meeting Platforms Part - 02: 00:45:00 •Meeting Etiquette and Tips: 00:13:00 •Order your Certificate: 00:00:00

Overview This comprehensive course on ZOOM: Master Video Conferencing in Just 40 minutes! will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ZOOM: Master Video Conferencing in Just 40 minutes! comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this ZOOM: Master Video Conferencing in Just 40 minutes!. It is available to all students, of all academic backgrounds. Requirements Our ZOOM: Master Video Conferencing in Just 40 minutes! is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 17 lectures • 00:37:00 total length •Module 01: Intro: 00:01:00 •Module 02: Zoom Intro and signing up: 00:02:00 •Module 03: Hosting Your First Zoom Meeting: 00:01:00 •Module 04: Inviting Participants: 00:02:00 •Module 05: Manage Participants: 00:02:00 •Module 06: Sharing Screens and Whiteboards: 00:04:00 •Module 07: More Screen Share Options: 00:01:00 •Module 08: Chat, Recording and Reactions: 00:04:00 •Module 09: TIPS 01- Virtual Backgrounds: 00:02:00 •Module 10: TIPS 02 - Custom Virtual Background: 00:02:00 •Module 11: TIPS 03 - Video Settings: 00:02:00 •Module 12: TIPS 04 - Calendar Zoom Extension: 00:04:00 •Module 13: TIPS 05 - Hiding Floating Menu: 00:02:00 •Module 14: TIPS 06 - Mute All Shortcut: 00:02:00 •Module 15: TIPS 07 - New Share: 00:02:00 •Module 16: TIPS 08 - Pause Share: 00:02:00 •Module 17: TIPS 09 - Annotate: 00:02:00

Overview This comprehensive course on Teaching English Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Teaching English Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Teaching English Online. It is available to all students, of all academic backgrounds. Requirements Our Teaching English Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 32 lectures • 02:22:00 total length •Meet Your Teacher: 00:01:00 •Aims & Objectives: 00:02:00 •Introduction: 00:02:00 •Basics: 00:08:00 •Qualities of Childhood Educators: 00:06:00 •Ideal Classroom: 00:03:00 •Tips and Tricks: 00:08:00 •Introduction: 00:02:00 •Goals: 00:08:00 •What Adult Students Want: 00:05:00 •How to Teach Adults: 00:04:00 •After Class: 00:03:00 •Introduction: 00:02:00 •Making Lesson Plans: 00:05:00 •Simple Lesson Plan: 00:04:00 •Zoom: 00:09:00 •Skype: 00:07:00 •WeChat: 00:07:00 •Audio: 00:06:00 •Helpful Additions: 00:03:00 •Classroom Materials: 00:03:00 •Finding Students Part 1: 00:05:00 •Finding Students Part 2: 00:07:00 •Making an Introduction Video: 00:01:00 •Introduction to Homework: 00:07:00 •Effective Homework: 00:05:00 •Finding Assignments: 00:04:00 •Invoicing: 00:04:00 •Global Payment Methods: 00:07:00 •Avoiding Common Mistakes: 00:03:00 •Course Conclusion: 00:01:00 •Assignment - Teaching English Online: 00:00:00

Overview This comprehensive course on Using Zoom Meeting Effectively will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Using Zoom Meeting Effectively comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Using Zoom Meeting Effectively. It is available to all students, of all academic backgrounds. Requirements Our Using Zoom Meeting Effectively is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 00:44:00 total length •Module 01: Introduction: 00:02:00 •Module 02: What is Zoom Meeting?: 00:03:00 •Module 03: Why Use Zoom?: 00:02:00 •Module 04: Tighter Security: 00:06:00 •Module 05: Create Zoom Account: 00:02:00 •Module 06: Navigating Zoom as a Participant: 00:03:00 •Module 07: Scheduling a Meeting: 00:04:00 •Module 08: Navigating Zoom as the Host: 00:07:00 •Module 09: Live on Zoom as a Participant: 00:05:00 •Module 10: Live on Zoom as a Host: 00:07:00 •Module 11: Zoom Webinar Introduction: 00:02:00 •Module 12: Closing Remarks: 00:01:00 •Assignment -Using Zoom Meeting Effectively: 00:00:00