Mental Health Support Worker is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Mental Health Support Worker and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Mental Health Introduction to Mental Health 00:21:00 Module 02: Overview of Mental Health Support Worker Overview of Mental Health Support Worker 00:16:00 Module 03: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:26:00 Module 04: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:33:00 Module 05: Schizophrenia Schizophrenia 00:27:00 Module 06: Personality Disorders Personality Disorders 00:43:00 Module 08: Eating & Sleeping Disorders Eating & Sleeping Disorders 00:45:00 Module 07: Mood Disorders Mood Disorders 00:23:00 Module 09: Self-Harm and Suicide Self-Harm and Suicide 00:21:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:33:00 Module 11: Mental Health Legislation and Services Mental Health Legislation and Services 00:30:00 Module 12: Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:19:00 Module 13: The Participation of The Service User The Participation of The Service User 00:22:00
Service Pricing and Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Service Pricing and Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Service Pricing and Revenue Management Module 01: Introduction Hotel Reception and Reservation Assistant 00:05:00 Module 02: Describe how to Converse with Customers 00:03:00 Module 03: Explain the Rules of Email Etiquette 00:04:00 Module 04: Explain the Rules of Grooming and Dress Code 00:04:00 Module 05: Explain the Rules of Telephone Etiquette 00:01:00 Module 06: Describe the Need of Relationship with Customers 00:05:00 Module 07: Explain how to Build Rapport with Customers 00:01:00 Module 08: Describe Roles Responsibilities of Hotel Reception Assistant 00:08:00 Module 09: Explain what is Up selling 00:01:00 Module 10: Explain what is Cross selling 00:01:00 Module 11: Identify the Steps for Selling as Hotel Reception Assistant 00:11:00 Module 12: Describe the Factors Influencing Buying Decision 00:05:00 Module 13: Explain how to Handle Customers Buying Objections 00:01:00 Module 14: Explain how to be Assertive as Hotel Reception Assistant 00:03:00 Module 15: Identify the Steps for Handling Customers Complaints 00:08:00 Module 16: List the Tips for Success as a Hotel Reception 00:03:00
Overview Public Speaking: Confident Delivery Skills Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Public Speaking: Confident Delivery Skills Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Welcome & Course Overview 00:01:00 Section 02: The Basics of Delivery 'Delivery' and How to Get the Most out of This Course 00:02:00 Developing a Conversational Delivery Style 00:04:00 Preparing Your Speaking Notes so You Can Engage with Your Listeners 00:08:00 Section 03: Look More Confident in Your Delivery Making Confident Eye Contact 00:06:00 Your Facial Expression is Key 00:03:00 What to do with Your Hands 00:06:00 How to Gesture with Confidence 00:06:00 How to Stand with Good Body Posture 00:05:00 How to Move with a Purpose 00:04:00 Section 04: Sound More Confident in Your Delivery How to Pause for Maximum Impact 00:03:00 Eliminate Filler Words 00:04:00 Speak with a Confident Volume 00:03:00 Section 05: Next Steps Next Steps and Wrap Up 00:01:00 Assignment Assignment - Public Speaking: Confident Delivery Skills 00:00:00
Overview Recruitment Consultant Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Recruitment Consultant Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Recruitment Consultant Diploma Module 01 - Introduction to Recruitment: Importance and Implications Introduction to Recruitment: Importance and Implications 00:21:00 Module 02 - An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:36:00 Module 03 - The UK Recruitment Legislation The UK Recruitment Legislation 00:36:00 Module 04 - Sales and Selling in the Recruitment Industry Sales and Selling in the Recruitment Industry 00:14:00 Module 05 - The Recruitment Process The Recruitment Process 00:43:00 Module 06 - Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:30:00 Module 07 - Candidate Attraction for Recruitment Candidate Attraction for Recruitment 00:45:00 Module 08 - Candidate Management Candidate Management 00:27:00 Module 09 - Candidate Interview Processes Candidate Interview Processes 00:34:00 Module 10 - Client Acquisition Client Acquisition 00:44:00 Module 11 - Client Strategy in the Recruitment Sector Client Strategy in the Recruitment Sector 00:32:00 Module 12: Client Management Client Management 00:44:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service Steps to Starting and Running a Successful Recruiting Service 00:30:00
Overview Virtual Assistant Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Virtual Assistant Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Virtual Assistant Introduction to Virtual Assistant 00:16:00 Module 02: Different Types of Virtual Assistants Different Types of Virtual Assistants 00:24:00 Module 03: Be a Virtual Assistant Be a Virtual Assistant 00:12:00 Module 04: Must-Have Skills for Virtual Assistants Must Have Skills for Virtual Assistants 00:22:00 Module 05:Essential Tools for a Virtual Assistant Essential Tools for a Virtual Assistant 00:10:00 Module 06: Finding Your Niche Finding Your Niche 00:12:00 Module 07: Get Hired for VA Jobs Get Hired for VA Jobs 00:20:00 Module 08: How to Set VA Business How to Set VA Business 00:16:00 Module 09: Admin Support- a Vital Part of VA Admin Support a Vital Part of VA 00:14:00 Module 10: How to Manage Clients How to Manage Clients 00:10:00 Module 11: Working with a Virtual Team Working with a Virtual Team 00:12:00 Module 12: Data Security Measures Data Security Measures 00:20:00 Assignment Assignment - Virtual Assistant 00:00:00
Cryptocurrency Investing is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cryptocurrency Investing and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Cryptocurrency Investing Module 01: Where to Begin in the World of Cryptocurrency Investing 00:03:00 Module 02: The Uncomfortable Truth about Most Cryptocurrencies! 00:09:00 Module 03: Tempting Traps To Avoid! 00:11:00 Module 04: How to Select One Currency to Buy and Hold 00:13:00 Module 05: Is It Too Late To Make a Lot of Money with Cryptocurrencies 00:03:00 Module 06: Top Myths about Cryptocurrencies Debunked 00:09:00 Module 07: Is Investing In Cryptocurrencies Just Like Gambling 00:05:00 Module 08: Identifying And Changing My Number One Limiting Belief Was Required Before I Got Great Results! 00:06:00 Module 09: Where Did I Start In Crypto and Have Much Have I Earned 00:04:00 Module 10: Which Cryptocurrency Have I Made My Number One Investment 00:05:00 Module 11: Spotting Inconsistencies for an Increase in Reputation and Profit 00:02:00 Module 12: Internal Marketplaces And Black Swan Events Are Perfect Places To Look! 00:04:00 Module 13: Poloniex And Blocktrades Hack With Bittrex Earns Me Over $1000 In Two Hours! 00:03:00 Module 14: Thank You for Finishing the Complete Cryptocurrency Investing Course! 00:03:00
Overview Cost Control Process and Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cost Control Process and Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £3.99 only Hard copy certificates are also available, and you can get one for only £8.99 The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction & Fundamentals Introduction and Fundamental Terms 00:09:00 Fundamental terms - Perishable / Non Perishable cost, Inventory Terms 00:05:00 Qualities of Good Cost Controller 00:07:00 Cost Control process Cost Control Process and Controls related to Purchasing 00:10:00 How to estimate Kitchen food Order Process Simplified 00:06:00 How to Setup Store PAR for to identify re-order levels 00:06:00 Basic Receiving Process Controls 00:07:00 Basic Store Process controls 00:08:00 Production Control and Tests Production Controls 00:05:00 Recipe Card & Controls 00:08:00 Buffet Costing and Menu Pricing 00:08:00 Test and Checks in Cost Control Butcher test 00:09:00 Bar Spot Checks and Recipe Testing 00:06:00 Production Control Via Menu Engineering 00:08:00 Slow and Non Moving Inventory 00:03:00 Monitoring via reports and Checklist Daily & Monthly Food Cost Reports 00:11:00 Menu Engineering Reports 00:09:00 Cost Control Checklist 00:03:00 Assignment Assignment - Cost Control Process and Management 00:00:00
Overview Mastering Meetings Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Mastering Meetings Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction What to Expect From This Course 00:04:00 About Your Lecturer 00:03:00 Section 02: What Are Meetings? What Are Meetings & Why Do We Have Them? 00:03:00 The Cost of Meetings 00:02:00 Section 03: Types of Meeting Red, Amber & Green Meetings 00:06:00 Section 04: Scheduling Your Meetings Do You Need A Meeting? 00:04:00 Getting the Timing Right 00:07:00 Essential Contents of Your Meeting Invitation 00:03:00 Scheduling Best Practices 00:07:00 Considerations for External Attendees 00:05:00 The Meeting as an Opportunity 00:02:00 Section 05: Chairing Your Meeting The Importance of the Chairperson 00:01:00 Starting Your Meeting Well 00:06:00 Running the Meeting like A Pro 00:08:00 Building A Great Meeting Agenda 00:08:00 Section 06: After the Meeting Minutes & Follow-Ups 00:06:00 Section 07: Considerations as a Meeting Attendee How to Be an Attendee That People Want 00:06:00 Section 08: Conclusion - Let's Recap Conclusion - Let's Recap 00:02:00 Assignment Assignment - Mastering Meetings 00:00:00
Risk Management Masterclass is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Risk Management Masterclass and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1- Introduction to Risk Management Introduction to Risk Management 00:22:00 Module 2: Risk and Types of Risk Risk and Types of Risk 00:22:00 Module 3: Benefits of Risk Management Benefits of Risk Management 00:15:00 Module 4: Enterprise Risk Management Enterprise Risk Management 00:25:00 Module 5: Risk Management Process Risk Management Process 00:13:00 Module 6: Risk Analysis & Assessment Risk Analysis Assessment 00:30:00 Module 7: The Risk Evaluation Process The Risk Evaluation Process 00:34:00 Module 8: Managing Financial Risks Managing Financial Risks 00:33:00 Module 9 - The Fundamentals of Operational Risk Management The Fundamentals of Operational Risk Management 00:33:00 Module 10 - Managing Technology Risks Managing Technology Risks 00:21:00 Module 11: Managing Legal & Political Risk Managing Legal Political Risk 00:25:00 Module 12: Environmental Risk Assessment Environmental Risk Assessment 00:28:00 Module 13: Risk Assessment at Workplace Risk Assessment at Workplace 00:17:00 Module 14: Market & Social Risk Assessment Market Social Risk Assessment 00:38:00 Module 15 - Preparing Risk Management Plan: Step by Step Preparing Risk Management Plan Step by Step 00:24:00
Professional Workplace Communication Skills Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Professional Workplace Communication Skills Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00