25780 Tea courses

Duration 2 Days 12 CPD hours This course is intended for This certification is for anyone who interfaces with stakeholders or works as a Product Owner in a Scrum Team. Scrum Product Owner Certified (SPOC?) certification exam is designed to confirm applicants practical and working knowledge of Scrum that equips them to handle the business aspects and stakeholders in a Scrum environment. Successful candidates will be awarded the Scrum Product Owner Certified (SPOC?)certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Agile & Scrum Overview What is Agile? Why use Agile? The Agile Manifesto Principles of the Agile Manifesto Agile Methods Other Agile Methods Scrum Overview Scrum Summary Scrum Roles Scrum Roles The Product Owner The Scrum Team The Scrum Master Advantages of Cross-functional Teams Planning in Scrum Scrum Flow Requirements in Scrum Prioritizing the Product Backlog Adaptive Project Management Scrum Planning User Stories The Concept of Persona Acceptance Criteria Generic Done Criteria Criteria for a Good User Story Estimation Importance of Value Risk Burndown Graphics Scrum Board Sprint Planning Sprints (from Product Owner?s point of view) Sprint Planning Meeting Planning Game Task Estimation The Sprint Backlog Implementation of Scrum Daily Stand-up Meeting Sprint Review Meeting Sprint Retrospective Meeting Product Backlog Grooming Scrum for Large Projects Scrum for Large Projects The Chief Product Owner Distributed teams in Scrum Transition to Scrum Mapping Traditional Roles to Scrum Maintaining Stakeholder Involvement Note SCRUMstudy has authored the SBOK? Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver trainings and certifications. New Horizons is a proud Authorized Training Provider of SCRUMstudy.

Duration 5 Days 30 CPD hours This course is intended for This intermediate course is designed for anyone who works on WebSphere related applications and projects, including administrators, IBM Business Partners, independent software vendors (ISVs), and consultants. Overview The objectives for this course are as follows:Use IBM Support Assistant to organize and analyze problem artifactsUse problem determination techniques to identify common problemsApply problem investigation approaches such as analysis and isolationGather diagnostic data problem artifacts by using administrative toolsTroubleshoot JVM-related problems such as hung threads, out of memory issues, and crashesUse IBM Support Assistant to run tools that analyze diagnostic dataIdentify and troubleshoot common problems with database connectionsConfigure and tune database connection poolsTroubleshoot WebSphere security problems associated with authentication, authorization, SSL, and Java 2 policiesIdentify and resolve Java EE application deployment problemsTroubleshoot HTTP request flow problems from web server to web containerIdentify and resolve application server startup failuresTroubleshoot problems associated with WebSphere default messaging and SI busTroubleshoot WebSphere installation problemsUse Intelligent Management features to configure health policies and tasksCommunicate effectively with IBM support teams This course teaches you how to manage WebSphere Application Server problems more skillfully within your organization by using problem determination tools and techniques. Outline Course introduction Overview of WebSphere Application Server systems and components Using the IBM Support Assistant Team Server 5.0 Exercise: Using the IBM Support Assistant Team Server 5.0 Problem determination methods Gathering diagnostic data Exercise: Gathering diagnostic data Introduction to JVM-related problems Exercise: Introduction to configuring garbage collection policies How to troubleshoot hangs Exercise: Troubleshooting hung threads How to troubleshoot crashes Exercise: Troubleshooting crashes Introduction to WebSphere out-of-memory problems Exercise: Troubleshooting an out-of-memory condition Introduction to database connection problems Exercise: Troubleshooting database connection problems Tuning and connection pool management problems Exercise: Troubleshooting a connection leak WebSphere security configuration problems Exercise: Troubleshooting security problems Application deployment problems Server start failures Exercise: Troubleshooting server start failures Request flow and web container problems Exercise: Troubleshooting request flow and web container problems Default messaging provider problem determination Exercise: Troubleshooting WebSphere default messaging WebSphere installation problems when using IBM Installation Manager Intelligent Management problem determination and problem determination tools Exercise: Configuring health management policies Course summary

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Duration 5 Days 30 CPD hours This course is intended for Network Engineers Channel Partners System Engineers Overview By the end of this course, you will be able to: Describe how ONTAP 9 fits into NetApp?s Cloud and Data Fabric strategy Identify supported ONTAP platforms Define ONTAP cluster components Create a cluster Manage ONTAP administrators Configure and manage storage resources Configure and manage networking resources Describe a Storage Virtual Machine?s (SVM?s) role in NetApp?s storage architecture Create and configure an SVM Create and manage FlexVols Implement storage efficiency features Create protocol servers within an SVM Upgrade and revert ONTAP patches and releases Describe the levels on which ONTAP protects data Describe the ONTAP 9 data protection features Understand the various data mirroring relationships available with ONTAP 9 Configure and operate SnapMirror and SnapVault data replication Demonstrate Storage Virtual Machine data protection Explain the components and configuration involved with SyncMirror and MetroCluster Describe NDMP protocol operation, configuration and management Pre/Post Assessment The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager.Includes: ONTAP commands for software versions 8.3.x to 9.0 The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager. Includes: ONTAP commands for software versions 8.3.x to 9.0

Duration 1 Days 6 CPD hours This course is intended for This course is designed for existing Microsoft SharePoint site users who need to create and manage a SharePoint team site. Overview Upon successful completion of this course, students will be able to create a SharePoint team site and perform basic content management tasks on a single SharePoint site. Students will: Create and configure new sites. Add and configure document libraries. Add and configure lists. Create custom lists and forms. Assign permissions and access rights. Extend SharePoint functionality with web parts. In this course, students will learn how to create, configure, and manage a SharePoint team site so that your team or organization can share information and collaborate effectively. This course is for an on-premise SharePoint environment. 1 - CREATING AND CONFIGURING A NEW SITE Create a New Site Configure the Look and Feel of Your Site 2 - ADDING AND CONFIGURING LIBRARIES Configure a Document Library Configure Document Versioning and Check Out Configure a Content Approval Process 3 - ADDING AND CONFIGURING LISTS Add and Configure an Announcements List Add and Configure a Tasks List Create, Configure, and Integrate Contacts and Calendars 4 - CREATING CUSTOM LISTS AND FORMS Create and Configure Custom Lists Create Custom List Forms 5 - ASSIGNING PERMISSIONS AND ACCESS RIGHTS Share Sites and Set Site Permissions Secure Lists, Libraries, and Documents 6 - EXTENDING SHAREPOINT FUNCTIONALITY WITH WEB PARTS Add and Configure Included Web Parts Add and Configure External Web Parts Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site Owner training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site Owner course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3.5 Days 21 CPD hours This course is intended for Intermediate Users of Office 365 and Excel Overview Creating Advanced Formulas Analyzing Data with Logical and Lookup Functions Organizing Worksheet Data with Tables Visualizing Data with Charts Analyzing Data with PivotTables, Slicers, and PivotCharts Inserting Graphics Enhancing Workbooks This course builds upon the foundational Microsoft Office Excel 2016, you create advanced workbooks and worksheets using advanced formulas and organizing your data into tables. Excel Intermediate Learn how to navigate Pivot Tables, (for example, Create a Pivot Table/ add data/ Add calculations); Formulas, Data organization (for example, multiple worksheets) Excel Advanced Data Analysis (for example, sparklines) , Macros (making changes to macros) and Building A Fast Dashboard (PivotCharts, slicers, etc.) Office 365 Training Getting More with OneDrive Office 365 Training When is a Team a Team? Includes Using Video with Audio, Exploring Teams/Navigating among Teams etc.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as: Collaboration Sales Engineer Collaboration Software Developer Collaboration Solutions Architect Consulting Systems Engineer Network Administrator Network Engineer Network Manager Software Architect Software Developer Systems Engineer Technical Solutions Architect Wireless Design Engineer Wireless Engineer Overview After taking this course, you should be able to: Examine API and automation capabilities and concepts for Cisco Unified Communication Manager Examine API and automation capabilities and concepts for Cisco Unity Connection Examine API and automation capabilities and concepts for Cisco Finesse Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints Examine API and automation capabilities and concepts for Cisco Webex Teams Examine API and automation capabilities and concepts for Cisco Webex Meetings This course teaches you how to implement Cisco© Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity© Connection, Cisco Finesse©, Cisco Collaboration Endpoints, Cisco Webex Teams?, and Cisco Webex© Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python. This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam, and specialization toward the CCNP Collaboration certification. Course Outline Automating Cisco Unified Communications Manager Automating Cisco Unity Connection Automating Cisco Finesse Examining Cisco Collaboration Endpoint Automation Examining Cisco Cloud Collaboration Automation Examining Cisco Conferencing Automation Lab outline Configure the Initial Collaboration Lab Environment Verify Phone Details Configure Phone Line Label Configure User Pin Configure System Forward No Answer Timer Configure Route Plan Report Deploy Basic SQL Query Deploy Advanced SQL Query Configure an Alternate Extension in Cisco Unity Connection Configure Voicemail Pin Verify Agent Settings Deploy Gadget Deploy Modify Call Via Video Codec Configure System Name and Branding Deploy and Monitor Video Call Configure Custom Control Panel Deploy Macro Verify Cisco Webex Organization and License Information Configure New Cisco Webex Teams Room Deploy Interactive Bot Deploy Widget Configure Cisco Webex Meetings User Configure and Record Cisco Webex Meeting Verify System Status Configure Host Access on Cisco Meeting Server Spaces Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This basic course is intended for anyone who is new to software development and wants, or needs, to gain an understanding of the fundamentals of coding and basics of Java and object-oriented programming concepts. Attendees might include: Technically-minded attendees who want or who want to begin the process of becoming an OO application developer Technical team members from non-development roles, re-skilling to move into software and application development roles within an organization Recent college graduates looking to apply their college experience to programming skills in a professional environment, or perhaps needing to learn the best practices and standards for programming within their new organization Technical managers tasked with overseeing programming teams, or development projects, where basic coding knowledge and exposure will be useful in project oversight or communications needs Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with Java, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn: The steps involved in the creation and deployment of a computer program What OO programming is and what the advantages of OO are in today's world To work with objects, classes, and OO implementations The basic concepts of OO such as encapsulation, inheritance, polymorphism, and abstraction The basic constructs that all programming languages share The basic Java constructs supporting processing as well as the OO orientation How to use Java exception handling About and how to use classes, inheritance and polymorphism About use collections, generics, autoboxing, and enumerations How to take advantage of the Java tooling that is available with the programming environment being used in the class Getting Started with Programming, OO and Java Basics for Non-Developers is a skills-focused, hands-on coding course that teaches students the fundamentals of programming object oriented (OO) applications with Java to a basic level, using sound coding skills and best practices for OO development. This course is presented in a way that enables interested students to embrace the fundamentals of coding as well as an introduction to Java, in a gentle paced environment that focuses on coding basics.Students are introduced to the application development cycle, structure of programs, and specific language syntax. The course introduces important algorithmic constructs, string and character manipulation, dynamic memory allocation, standard I/O, and fundamental object-oriented programming concepts. The course explains the use of inheritance and polymorphism early on so the students can practice extensively in the hands-on labs. Structured programming techniques and error handling are emphasized. The course includes the processing of command line arguments and environment variables, so students will be able to write flexible, user-friendly programs. Students will leave this course armed with the required skills to begin their journey as a Java programmer using modern coding skills and technologies. Introduction to Computer Programming Introduction to Programming Programming Tools Programming Fundamentals Thinking About Objects Program Basics Programming Constructs Java: A First Look The Java Platform Using the JDK The Eclipse Paradigm Writing a Simple Class OO Concepts Object-Oriented Programming Inheritance, Abstraction, and Polymorphism Getting Started with Java Adding Methods to the Class Language Statements Using Strings Specializing in a Subclass Essential Java Programming Fields and Variables Using Arrays Java Packages and Visibility Advanced Java Programming Inheritance and Polymorphism Interfaces and Abstract Classes Exceptions Java Developer's Toolbox Utility Classes Enumerations and Static Imports Formatting Strings Collections and Generics Introduction to Generics Collections

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is experienced web developers who are new to User Experience (UX) and Responsive Design principles. These professionals typically have a solid understanding of front-end development technologies such as HTML, CSS, and JavaScript but seek to expand their skillset to create more user-centric, adaptable, and accessible web experiences. Roles that would benefit from this course include: Front-end Web Developers Full-stack Developers Web Designers Team Leads and Project Managers Freelance Web Developers Overview Working in a hands-on learning environment led by our expert UX coach, you'll learn to: Understand and apply UX principles and user-centered design processes: Participants will learn to identify the needs and preferences of users, create user personas, and apply UX best practices to develop intuitive, user-friendly web experiences. Design and implement responsive web layouts: Participants will gain the skills to create fluid grid layouts, use flexible images, and apply media queries to design web pages that adapt seamlessly across various devices and screen sizes. Optimize web performance for responsive designs: Participants will learn techniques to improve website performance, including image optimization, responsive images, and minification and concatenation of assets, ensuring a fast and smooth user experience across devices. Implement accessible web designs: Participants will understand the importance of accessibility in web design and learn to apply WCAG principles and accessible design patterns to create websites that are usable by a wide range of users, including those with disabilities. Collaborate effectively with designers, developers, and stakeholders: Participants will gain insights into design collaboration and handoff processes, enhancing their ability to communicate design decisions, provide and receive feedback, and work efficiently with team members and clients. In today's fast-paced digital world, user-centric and adaptable websites are no longer a luxury ? they're a necessity. By embracing UX and responsive design, you'll unlock the potential to elevate your websites, boosting user satisfaction and engagement. This, in turn, leads to higher conversion rates and a stronger online presence for your clients or organization, as well as better collaboration within your team, bridging the gap between designers, developers, and stakeholders.UX Design & Responsive Design for Experienced Web Developers is a three day, engaging hands-on workshop designed to equip you with the latest skills and best practices in User Experience (UX) and Responsive Web Design required to create seamless, user-friendly websites that adapt effortlessly across devices. This course will immerse you in the latest skills, best practices, and hands-on activities, empowering you to create exceptional, accessible websites that excel across devices and captivate users. Throughout the program you?ll explore the fundamentals of UX and responsive design, including user-centered design processes, mobile-first and desktop-first approaches, and design techniques for various devices and screen sizes. You'll gain practical experience creating responsive layouts, optimizing performance, and implementing accessible web designs, all while leveraging popular frameworks and design tools. You'll also gain valuable insights into performance optimization, accessibility, and collaboration strategies, ensuring you have the complete toolkit to excel in your field.By the end of this workshop, you?ll have gained a solid understanding of UX and responsive design principles, as well as hands-on experience in applying these concepts to real-world projects. You?ll be able to create more user-friendly, responsive, and accessible websites, and collaborate more effectively with your design and development teams. Introduction to UX and Responsive Design: Understanding User Experience What is UX? Importance of UX in web development UX principles and best practices User-centered design process Responsive Web Design Basics What is Responsive Web Design? Importance of Responsive Design in modern web development Fluid grid layout, flexible images, and media queries Hands-on Activity: Creating a Responsive Layout Designing a simple responsive layout using HTML, CSS, and media queries Breakdown and explanation of the code Testing responsiveness across different devices Mobile-first vs. Desktop-first Approaches Pros and cons of each approach Deciding which approach to use Designing for Different Devices and Screen Sizes Common breakpoints and device considerations Accessibility and usability across devices Typography, color, and other design elements in responsive design Hands-on Activity: Designing for Different Devices Modifying the previously created responsive layout to optimize for various devices Discussion and feedback on designs Advanced UX and Responsive Design Techniques: UX Research and Testing Importance of UX research Usability testing and user feedback A/B testing and heatmaps Navigation and Information Architecture Designing effective and user-friendly navigation Organizing content and information Common navigation patterns in responsive design Hands-on Activity: Designing Navigation for Responsive Websites Adding navigation elements to the previously created responsive layout Testing navigation on different devices and screen sizes Discussion and feedback on navigation designs Responsive Web Design Frameworks and Tools Overview of popular frameworks (Bootstrap, Foundation, etc.) Pros and cons of using frameworks Introduction to design tools (Sketch, Figma, Adobe XD) Hands-on Activity: Exploring Frameworks and Tools Experimenting with a chosen framework or design tool Redesigning the responsive layout using the selected framework/tool Sharing experiences and discussing the benefits and drawbacks UX and Responsive Design Best Practices: Design Patterns and UI Components Common design patterns in responsive web design Designing reusable UI components Consistency and usability in UI components Performance Optimization Importance of performance in responsive design Image optimization and responsive images Minification and concatenation of assets Hands-on Activity: Optimizing Performance (1.5 hours) Applying performance optimization techniques to the responsive layout Testing the improvements in performance Sharing results and discussing best practices Accessibility in UX and Responsive Design Importance of accessibility in web design Accessibility principles (WCAG) Accessible design patterns and techniques Hands-on Activity: Evaluating and Improving Accessibility Assessing the accessibility of the responsive layout Implementing accessibility improvements Testing and discussing the results Design Collaboration and Handoff Collaborating with designers, developers, and stakeholders Effective communication and documentation Design handoff tools and techniques Hands-on Activity: Simulating Design Handoff Participants will work in pairs to simulate a design handoff Reviewing, discussing, and providing feedback on each other's responsive layouts Sharing experiences and lessons learned

Duration 5 Days 30 CPD hours This course is intended for Penetration Testers Microsoft Administrator Security Administrators Active Directory Administrators Anyone looking to learn more about security Overview The person who carries this certification should be able to analyze an organization's existing systems then plan and create an incident handling system that will prevent, detect, and respond to cyber attacks The Certified Incident Handling Engineer course, C)IHE, is designed to help Incident Handlers, System Administrators, and Security Engineers understand how to plan, create and utilize their systems. Prevent, detect and respond to attacks through the use of hands-on labs in our exclusive Cyber Range. With this in-depth training, you will learn to develop start to finish processes for establishing your Incident Handling team, strategizing for each type of attack, recovering from attacks and much more. Course Outline Incident Handling Explained Incident Response Policy, Plan and Procedure Creation Incident Response Team Structure Incident Response Team Services Incident Response Recommendations Preparation Detection and Analysis Containment, Eradication and Recovery GRR Rapid Response Request Tracker for Incident Response Post Incident Activity Incident Handling Checklist Incident Handling Recommendations Coordination and Information Sharing