29263 Tea courses

Time Management 1 Day Training in St Davids

Public Speaking 1 Day Training in Plymouth

Customer Service Essentials 1 Day Training in Chatham

Customer Service Essentials 1 Day Training in Bangor

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Celebrate the New Moon Rising ~ with a beautiful evening of Gong and Sacred Sound in the Field of Healing, Bythorn, Huntingdon. Join Edwin and Harshani for a deeply replenishing and restorative evening on Bank Holiday Monday 26th May 2025 www.mindbodywellbeing.co.uk

This tour comprises of 5 nights and 5 full days visiting and photographing some of the most iconic locations used in the Outlander television series.

The Altherma 3 LT Monobloc Standard Installation Level 1 (R32) DUK-H11 training is a full day course covers everything you need to know to successfully install the Daikin Altherma 3 LT Monobloc.

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Intermediate course builds on the concepts and skills introduced in the Foundation course. It is ideal for someone who has barista skills experience and wants to explore how to improve coffee quality and prepare for more complex job functions found in the barista profession. Through this interactive course, learners will gain a deeper understanding of the coffee itself, specifically, the impact of a coffee’s variety, origins and processing methods on flavour; the parameters of coffee quantity, grind texture, water quality, and shot time and their interaction when dialling in a brew recipe; drink construction and taste differences; workflow management and efficiency, sensory aspects of the espresso extraction; milk handling and techniques as well as latte art. In addition to coffee preparation, this course also covers key concepts regarding health and safety, customer service, and basic business practices. A written exam tests Intermediate course knowledge, while a practical exam assesses the learner’s ability in terms of grinder calibration, espresso extraction analysis, latte art skills and drinks construction.

One day e-ALS Course. The ALS course is designed for healthcare professionals who would be expected to apply the skills taught as part of their clinical duties.