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This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Motorcycle Mechanic and Maintenance Diploma Now Picture yourself cruising down an open road on your motorcycle, the wind in your face and the freedom to go wherever you please. But what happens when your trusty bike needs some TLC? That's where our Motorcycle Mechanic and Maintenance Diploma comes in. With 11 CPD-certified courses, you'll be equipped with the knowledge to handle any issues that arise with your motorcycle. But this Motorcycle Mechanic and Maintenance Diploma bundle isn't just for motorcycle enthusiasts. You'll also receive courses on Microsoft Office Essentials, Microsoft Teams, Leadership & Management, Working from Home Essentials, Mental Health and Emotional Intelligence and Human Behaviour. These courses will benefit not only your career but also your personal life. Through these Motorcycle Mechanic and Maintenance Diploma, you'll gain valuable skills such as effective communication, time management, and report writing that will set you apart in any workplace. You'll also learn how to lead and manage teams, navigate working from home, and maintain positive mental health in the process. To top it off, the first course comes with a free hardcopy CPD certificate, proving your dedication to your professional development. So whether you're a motorcycle enthusiast or looking to enhance your career, our Motorcycle Mechanic and Maintenance Diploma bundle is a perfect choice. Enrol right now! Learning Outcomes of Motorcycle Mechanic and Maintenance Diploma: Develop effective communication and leadership skills Understand the essentials of Microsoft Office and Teams Learn to work from home efficiently and maintain positive mental health Enhance time management and report writing abilities Master the maintenance of motorcycles Gain knowledge on online meeting management Develop emotional intelligence and understand human behaviour Achieve a holistic understanding of management and leadership principles What other courses are included with this Motorbike Mechanic and Maintenance Diploma? Course 01: Motorbike Mechanic and Maintenance Course 02: Level 2 Microsoft Office Essentials Course 03: Microsoft Teams Course 04: Leadership & Management Diploma Course 05: Working from Home Essentials Course 06: Mental Health and Working from Home Course 07: Online Meeting Management Course 08: Effective Communication Skills Course 09: Time Management Course 10: Report Writing Course 11: Emotional Intelligence and Human Behaviour Benefits you'll get choosing Apex Learning for this Motorbike Mechanic and Maintenance Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home The Motorcycle Mechanic and Maintenance Diploma bundle offers a comprehensive learning experience for those interested in motorcycle maintenance, as well as individuals seeking to enhance their leadership and management skills, improve their mental health, and work from home more efficiently. This bundle provides learners with valuable skills such as effective communication, time management, report writing, and emotional intelligence. Course Curriculum of Motorcycle Mechanic and Maintenance Diploma ***Motorbike Repairing and Maintenance Diploma*** Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Motorbike Mechanic and Maintenance Diploma. It is available to all students, of all academic backgrounds. Requirements Our Motorbike Mechanic and Maintenance Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Fire Safety Awareness for Teaching Assistants is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fire Safety Awareness for Teaching Assistants and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. . Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Fire Safety Module 01: Introduction to Fire Safety 00:33:00 Module 02: Fire Safety Legislation Module 02: Fire Safety Legislation 00:36:00 Module 03: Measures of Fire Safety Module 03: Measures of Fire Safety 00:40:00 Module 04: Fire Emergency: Evacuation Procedures Module 04: Fire Emergency Evacuation Procedures 00:15:00

Paediatric First Aid for Teaching Assistants Are you a dedicated teaching assistant in the UK, committed to creating a safe and nurturing environment for the little ones? If so, our 'Paediatric First Aid for Teaching Assistants' course is tailor-made for you. Our comprehensive course covers everything you need to know to be a confident and competent first aider in an early years setting. Plus, in this Paediatric First Aid for Teaching Assistants course, you will become familiar with the role of first aiders. Moreover, this course will help you develop a comprehensive understanding of the importance of infection control and the role of first aid in minimising the risk of infection in early years settings, ensuring the safety and well-being of young children. You'll learn the ins and outs of paediatric first aid, from the initial assessment to the primary and secondary surveys, and how to communicate effectively in high-pressure situations. Furthermore, this Paediatric First Aid for Teaching Assistants course will guide you through handling common illnesses, injuries, and incidents that young children may encounter, ensuring you're prepared to provide the best care possible. You'll also gain invaluable skills like Compressions-only CPR, knowing when to call for emergency assistance, and which services to contact in different situations. After completing this Paediatric First Aid for Teaching Assistants course, you will acquire the ability to recognize the critical indicators of an unresponsive child who is breathing or not breathing and initiate appropriate first aid measures. Without any further delay, enrol in our 'Paediatric First Aid for Teaching Assistants' course today and be the caring, confident, and capable support system every child deserves. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module: 1 - Introduction to Paediatric First Aid Introduction to Paediatric First Aid 00:18:00 Module: 2 - Assessment and Assistance Assessment and Assistance 00:22:00 Module: 3 - Loss of Responsiveness and CPR Loss of Responsiveness and CPR 00:20:00 Module: 4 - Paediatric First Aid for Common Illnesses, Injuries and Incidents Paediatric First Aid for Common Illnesses, Injuries and Incidents 00:39:00 Module: 5 - First Aid for Acute Medical Conditions First Aid for Acute Medical Conditions 00:23:00 Module: 6 - Call for an Emergency Call for an Emergency 00:15:00

Transform lives as a Home-Start Volunteer! Join our dedicated team to make a positive impact on families in need. Support and empower parents, offering a helping hand through challenging times. Become a beacon of hope as a Home-Start Volunteer today.

CPD Certified | 8-in-1 Premium Diploma | 1 Free PDF Certificate | Updated Lesson Plan | Tutor Support

Elevate your career in education with our Speech Therapy and SEN Teaching Assistant course. Equip yourself with the necessary skills to support students with special educational needs, while learning invaluable techniques in speech therapy to facilitate their communication and overall development.

This course will ensure that you have the correct knowledge for the start of any project. We will help you understand the basic project management terminology and how to set the project up for success. Know the meaning of words in project management like life cycle, milestone, project charter, SOW and scope. Human capital will be an important component for the project success and this course will help you with guidelines to choose the core project team and set the rules and guidelines for the team. Learning Objectives Summarize decisions to be made in the project definition phase, Identify stakeholders, Explain how to choose the core project team, Apply six criteria for defining effective project goals Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

6 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care. This bundle course has been designed with 6 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker. This Bundle Package Includes: The following courses of the SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed! SEN at QLS Level 5 ADHD - Study Skills Child Protection and Safeguarding Early Years Foundation Stage (EYFS ) Teaching Psycho-Physical Activity for Kid (PPA) Paediatric First Aid If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Course: 6 Courses Bundle in your desired field Boost your skills in teaching and child care Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid course for? This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum SEN at QLS Level 5 Child Protection and Safeguarding Early Years Foundation Stage (EYFS ) Teaching Psycho-Physical Activity for Kid (PPA) Paediatric First Aid Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org