23576 Tea courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators and network administrators Overview By the end of the course, you should be able to meet the following objectives: Describe the NSX Advanced Load Balancer architecture, components, and main functions Explain the key features and benefits of NSX Advanced Load Balancer Explain and configure local load-balancing constructs such as virtual services, pools, health monitors, and related components Recognize web application breaches and threats Recognize multiple attack vectors such as web scraping, Layer 7 Denial of Service, brute force, and code injections Explain the components of NSX Advanced Load Balancer WAF that build a security pipeline to protect a web application from being attacked Describe how to configure the NSX Advanced Load Balancer WAF components Describe an NSX Advanced Load Balancer WAF operational task such as setting up an application with WAF, tuning the WAF Policy, and working with logs and analytics Explain the NSX Advanced Load Balancer WAF best practices for on-boarding a web application; configuring WAF settings for effective application security Explain how to size the NSX Advanced Load Balancer WAF data plane Explain the WAF Application learning feature, configuration of Application learning, Virtual Patching concepts, common caveats, and troubleshooting while deploying in any environment Recognize NSX Advanced Load Balancer Cloud Services that include threat Intelligence services Describe the Threat Intelligence service provided by NSX Advanced Load Balancer WAF and how the NSX Advanced Load Balancer WAF Threat Intelligence service receives live security threat feed for multiple attack vectors from Cloud Services (formerly Avi Pulse) Describe the NSX Advanced Load Balancer DataScript capabilities for detecting and defending against advance and zero-day attacks. Discuss the relevant NSX Advanced Load Balancer WAF logs and perform basic troubleshooting of applications that are protected by NSX Advanced Load Balancer WAF Explain the NSX Advanced Load Balancer WAF capability to protect Personally Identifiable Information (PII) This three-day course provides comprehensive training to install, configure, and manage a VMware NSX Advanced Load Balancer Web Application Firewall (WAF) solution. This course covers key NSX Advanced Load Balancer WAF features and functionality offered in the NSX Advanced Load Balancer 22.1.3 release for web security and application attack protection. Features include security pipeline, application learning, policy tuning, false positive mitigation, virtual patching, threat intelligence, troubleshooting, logs, analytics, and solution monitoring. Hands-on labs provide access to an NSX Advanced Load Balancer environment to reinforce the skills and concepts presented in the course. Course Introduction Introduction and course logistics Course objectives Introduction to NSX Advanced Load Balancer Illustrate NSX Advanced Load Balancer Explain NSX Advanced Load Balancer architecture and components Describe control plane clustering and high availability Describe data plane high availability mode Understand the common terminologies used with NSX Advanced Load Balancer Explain the NSX Advanced Load Balancer service elements Explain virtual service components and how to configure a virtual service Explain application profiles and network profiles Explain the pool configuration options and how to configure a pool Explain the available load-balancing algorithms Explain and configure SSL profiles and certificates Explain cloud connectors and cloud connector integration modes Explain multiple health monitor types Understand client logs Introduction to Application Security Understand web application security breaches and the implication of breaches Explain common terminologies related to Web Application Security Understand the different teams involved to secure applications Attacking Web Applications Understand the various web application security testing methodologies Understand the OWASP Top 10 vulnerabilities Understand the tools to generate a web application attack Describe a few types of web application attacks Types of Transport Understand different web traffic transport modes Describe web traffic and API traffic NSX Advanced Load Balancer WAF Components Understand the core design principles of NSX Advanced Load Balancer WAF Describe the NSX Advanced Load Balancer WAF components that build the WAF security pipeline Understand the NSX Advanced Load Balancer WAF configuration objects NSX Advanced Load Balancer WAF Operations Examine how to set up an application with WAF Describe considerations for the WAF policy Work with WAF logs and analytics Describe WAF policy tuning Describe the options available to remediate false positive mitigation NSX Advanced Load Balancer WAF Best Practices Describe technical and application considerations for onboarding an application front ended by WAF Describe best practices to remediate false positive mitigation. Describe how to manage a response from a back-end application server and client upload to the application server Describe the consideration for setting the rigidity of a WAF signature rule set Describe the options available to identify client traffic NSX Advanced Load Balancer WAF Sizing Understand how to do WAF data plane sizing in Greenfield and Brownfield deployments NSX Advanced Load Balancer WAF Custom Rules Understand WAF custom rules Describe the need and recommendation for custom rules Describe ModSecurity rules Understand the ModSecurity rule structure and explain how to construct the rule Analyze a sample custom rule for the use-case scenario for in-depth understanding of a custom rule NSX Advanced Load Balancer WAF Application Learning Understand the significance of Application Learning Explain the Positive Security Model architecture Describe the WAF multifaceted Application Learning technique to build an application model for creating positive security rules Describe how to view the data that is learned by the Application learning module Describe the WAF Virtual Patching technique to construct a WAF policy from Dynamic Application Security Testing (DAST) scanner results Understand the conditions for sharing WAF Learning Data and PSM Group in WAF Policy. Malware Protection Through ICAP in NSX Advanced Load Balancer Understand Malicious File Upload Protection and ICAP workflow Describe ICAP configuration and log analytics NSX Advanced Load Balancer IP Reputation Understand IP Reputation concepts and their integration with NSX Advanced Load Balancer Describe IP Reputation configuration, log analytics, and troubleshooting DataScript for Application Security Describe DataScript events and reference Describe application security using DataScript Explain how to troubleshoot DataScript issues Rate Limiting and DOS Describe and configure the NSX Advanced Load Balancer rate limiter technique Describe protection from denial of service (DoS) attacks and distributed DoS (DDoS) attacks in NSX Advanced Load Balancer Explain the Service Engine general advice and guidance for DDOS Bot Management Understand Bots Describe the Bot Management mechanism in NSX Advanced Load Balancer Describe how to configure NSX Advanced Load Balancer Bot Management Managing Personally Identifiable Information in NSX Advanced Load Balancer Understand Personally Identifiable Information (PII) Understand the scope of managing PII in NSX Advanced Load Balancer Describe how to configure the hidden PII in NSX Advanced Load Balancer logs using profiles and WAF rules. Threat Intelligence Introduce the Threat Intelligence service Describe the Threat Intelligence live security threat feed for multiple attack vectors Describe how to configure Threat Intelligence in NSX Advanced Load Balancer Application Programming Interface Security Define Application Programming Interface (API) Security Understand API authentication and authorization using virtual service authentication mechanisms used for a virtual service such as LDAP, SAML, JSON Web Token, and OAUTH Understand API Rate Limiting in NSX Advanced Load Balancer Understand the NSX Advanced Load Balancer WAF Protection for API Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX Advanced Load Balancer: Web Application Firewall Security [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of VMware Horizon Use VMware vSphere to create VMs to be used as desktops for VMware Horizon Create and optimize Windows VMs to create VMware Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the VMware Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a VMware Horizon environment Recognize the integration process and benefits of VMware Workspace ONE Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment Describe the features and functions of App Volumes and Dynamic Environment Manager Demonstrate the architectures of App Volumes and Dynamic Environment Manager Install and configure App Volumes Create and deploy Application Packages and writable volumes Install and configure Dynamic Environment Manager Manage application configurations, user environment settings, and personalization settings This five-day accelerated, hands-on training course is a blend of VMware Horizon© 8: Skills for Virtual Desktop Management, VMware Horizon 8: Infrastructure Administration, and VMware App Volumes?, and VMware Dynamic Environment Manager?. Eight days of content are taught in five-days of extending learning.This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users.You learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server? and VMware Unified Access Gateway?. You also learn how to configure a load balancer for use with Horizon and how to establish Cloud Pod Architecture.Additionally, you learn how to use App Volumes to deliver applications and data to desktops and users in seconds and at scale. You gain skills in managing application life cycles from installation to update and replacement. You also learn how to use Dynamic Environment Manager to provide personalization and dynamic policy configuration across virtual, physical, and cloud-based environments to simplify end-user profile management. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use vSphere Client to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the Horizon Connection Server inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access the VMware Horizon desktop using various VMware Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of the Horizon Connection Server installation VMware Horizon Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a VMware Horizon administrator and custom roles Describe the roles available in a VMware Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a VMware Horizon environment Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services VMware Horizon Performance and Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Describe the 3D rendering options available in VMware Horizon 8 List the steps to configure graphics cards for use in a VMware Horizon environment Configure a load balancer for use in a VMware Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Managing VMware Horizon Security Explain concepts relevant to secure VMware Horizon connections Describe how to restrict VMware Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Overview of Application and Profile Management Profile Management Application Management Overview of App Volumes App Volumes components App Volumes Installation Overview Requirements Installing and configuring App Volumes Manager Installing the App Volumes agent Working with Application Packages Packaging Applications Maintaining Applications Working with Writable Volumes Default writable volume templates Writable volume policies at creation Updating and rescanning writable volumes Working with AppStacks Enabling AppStacks Creating and provisioning AppStacks Assigning and updating AppStacks Overriding precedence in AppStacks Overview of Dynamic Environment Manager Features and benefits VMware Dynamic Environment Manager terminology User environment settings and scope User profile scenarios Install VMware Dynamic Environment Manager Infrastructure and system requirements VMware Dynamic Environment Manager Agent (FlexEngine) requirements Group Policy configuration Management Console configuration Management Console User Interface Personalize User Profile User environment configuration Application Configuration Management Predefined and user-customized application settings Using Application Profiler Using the Self-Support Tool Using the Helpdesk Support Tool VMware Horizon Smart Policies Scope of VMware Horizon Smart Policies Configure VMware Horizon Smart Policies settings Define Smart Policies conditions Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Calling all aspiring filmmakers and film enthusiasts! Join us for an engaging taster session on filmmaking, specially designed for students like you. Led by BA Practical Course Leader Devon Dickson, this session aims to explore the art of creating films that go beyond traditional performances and instead capture evocative and unforgettable cinematic truth. Discover how visual narrative can unlock your unique voice as a filmmaker. Devon Dickson, an accomplished writer, producer, and director with over 25 years of experience, will share his valuable insights gained from working on feature films, television shows, and over 300 commercials across 30 countries. His work has reached billions of viewers worldwide, making him a remarkable mentor for budding filmmakers. During this taster session, you'll delve into the philosophy and principles that form the foundations of our teaching here at Central Film School. Through practical examples and captivating case studies, you'll witness how this innovative approach to filmmaking can elevate your creativity and storytelling skills. Whether you're a film student, a passionate movie lover, or simply curious about the art of cinema, this taster session promises to be an inspiring and educational experience. No prior experience in filmmaking is required, so all students are welcome to attend. Don't miss out on this unique opportunity to learn from one of the industry's most experienced professionals. Reserve your spot now and embark on a journey to unlock your unique voice in filmmaking!

The Performance Edge open program begins each month as a small group class of managers and leaders focussed on improving their own and their team's productivity.

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: Understand the significance of leadership skills to the project manager and the impact of these skills on project performance Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Introduction Aims and objectives Personal objectives 2 Project management and leadership What is a leader? How much can leadership be learned? The project environment and the impact of leadership skills The characteristics of high performance project teams and their leaders 3 Principles of effective leadership Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 4 Syndicate case study: Leadership in action Review of the role of leadership in a contemporary project Feedback and plenary discussion: effective project leadership 5 Team exercise: Leadership skills of the project manager Teams compete in performing a project simulation Project review and feedback Discussion of the outcome: role and skills of the project leader 6 Leadership skills for project managers The 3 dimensions of project leadership: inwards, outwards, and upwards The vital role of communication skills and how to develop them Developing a 'project vision': strategic thinking skills Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 7 Leading the project team The role of leadership in developing team performance Understanding individual strengths; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 8 Leading through the organisation Gaining the support others; developing effective influencing skills Getting empowerment from key stakeholders Knowing when and how to take the initiative and lead Building and maintaining rapport with key partners Becoming an effective team player in leadership teams Becoming a business leader; leading colleagues and co-workers 9 Team exercise: Leadership and negotiation Teams engage in a negotiation exercise Exercise review and feedback Discussion of the outcome: negotiation skills of the project leader 10 Negotiation skills for project leaders Characteristics of effective negotiators Classic problem behaviours and mind-sets to avoid Getting to win-win; building partnership and trust 11 Leading more senior stakeholders The challenges and skills of leading and managing upwards Communicating with more senior stakeholders; building credibility Negotiating upwards: knowing when and how The role of networking skills; building and maintaining rapport Handling disagreements; the art of diplomacy Handling personality and style conflicts with more senior people

This practical, enjoyable day will give you the tools to go and do your job effectively and the opportunity to practise using them in a safe and supportive environment before putting them into practice for real back in the workplace. To inspire, you need to be inspired!Having the right set of skills, tools and techniques helps us to manage in a productive and beneficial way. Above all, the workshop will inspire you with the determination to engage with the people you manage to produce greater levels of achievement. This workshop will enable you to: Understand what the role of the manager is Engage and inspire a team to perform Recognise the range of styles appropriate for different situations and how your communication style impacts Provide clear direction on your team's purpose, role and responsibilities Understand how to create a motivating environment for those who report to you Hold them accountable for delivery Hold performance conversations Review and evaluate your learning and have a plan to take back and implement at work 1 Bringing the role to life Starting the day with sharing your current ideals and approaches using the pre workshop task Understanding what you bring to your role and your objectives for the day 2 The role and responsibilities of a manager: an overview Responsibility and accountability Producing results Managing teams Developing individuals 3 Communication excellence The model of a team communicator What type of communicator are you and what about your team? Practical interactive group exercise 4 Your role as a team leader - shaping how we work using the organisation's values Your role Your team's role Enabling your team to deliver in a changing mindset 5 Engaging and motivating your team Exercise: using a leadership model to explore how you are enabling your team to engage with current change, what's getting in the way and how you will manage this in your organisational context Peer and group task and discussion 6 Addressing motivation at team and individual level in times of change Exercises:Identifying approaches to motivating people at work based on a work based model of motivation: team taskExploring a behavioural model of motivation: team discussion Review in plenary 7 Holding people accountable The work cycle model of team performance: Agree purposeSet objectivesMonitor performanceProvide feedbackCompliance vs. commitment Professional discussion in small groups Exercise: Practising short conversations using peer coaching support 8 Review of learning and action planning Personal review and action planning Group review of learning Evaluation

The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role, and help participants understand the skills required by, the project leader Provide a structured framework to help participants manage multiple projects Identify opportunities to improve project management within the organisation DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Managing smaller projects Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles Key issues and challenges of smaller projects The multi-project world; project portfolio management 3 Project exercise Syndicate teams plan and manage a small project Review of the project exercise: What are the keys to successful management of small projects? 4 Setting up the project Getting organised Managing the definition process Identifying and managing project stakeholders Working with the customer to define the scope and agree deliverables 5 Case study 1 Defining the project scope and deliverables Syndicate teams define the scope and deliverables for a typical project 6 Project planning The importance and cost benefit of effective planning Planning the plan; deciding how detailed a plan to create Packaging the work and estimating timescales and costs Developing project / resource schedules; setting milestones for control v Identifying and managing critical path activities 7 Case study 2 Creating the project plan Syndicate teams develop and analyse the project plan DAY TWO 8 Managing project risks Identifying risks to the project outcome, timescale and cost Evaluating risks and adopting an appropriate risk strategy Defining risk ownership; keeping a simple risk log Keeping risk management up to date; staying pro-active Integrating planning and risk management 9 Project control Managing change, minimising scope creep Selecting the data needed to provide early warning of problems Monitoring performance easily with 'S' curves and slip charts Using trend forecasting to assess true project status Running project review meetings 10 Managing a multi-project portfolio Understanding the world of multiple projects Establishing ownership of project / programme management Classifying projects and creating the 'master schedule' Defining and applying project lifecycle management Resource management: essential pre-requisites and mechanisms Project prioritisation criteria and techniques; pain / gain analysis 11 Managing the multi-project team Characteristics of small project teams / part-time team membership Clarifying line and project management responsibilities Implementing effective manpower planning Establishing professional working practices in the team Developing project management competences in the team Establishing team roles and integrating team members 12 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict

The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion