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3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Healthcare Support Worker Bundle: Your Path to Compassionate Care Welcome to our Healthcare Support Worker Bundle, where your journey to making a meaningful difference in the healthcare sector begins. This bundle comprises 25 CPD Accredited Premium courses, designed to provide you with comprehensive knowledge and skills for a rewarding career in healthcare support. Empowerment Through Education This bundle is your key to becoming a proficient healthcare support worker. You will learn the foundations of healthcare assistance, honing skills in adult and child patient care. English for Healthcare equips you with the language skills essential for effective communication in healthcare environments. Safety and Wellness at Work A strong emphasis on safety and well-being is fundamental in healthcare. Our courses on Workplace Health, Safety, and Welfare, alongside Oxygen First Aid Training and First Aid at Work, instil the vital knowledge and skills to ensure safe healthcare practices. Mental Health and Wellness In the realm of mental health, you'll delve into courses covering Autism Awareness, Asperger Syndrome Awareness, ADHD Awareness, and Bipolar Disorder. You'll also gain insights into CBT (Cognitive Behavioural Therapy) and Play Therapy, empowering you to provide comprehensive support to those in need. Childcare and Education For those looking to work with children, this bundle offers courses such as Childminder & Nursery Worker, Internet Safety for Children, and Child Immunisation Training - Level 3, ensuring you're well-equipped for roles in childcare and education. Holistic Wellness and Alternative Medicine Complementing your healthcare skills are courses in Ayurveda: Herbal Remedies & Lifestyle, which explore holistic wellness and alternative medicine approaches. Your Rewarding Healthcare Journey Starts Here Our Healthcare Support Worker Bundle is your gateway to a fulfilling career in the healthcare sector. This comprehensive collection of courses equips you with the knowledge and skills to excel as a healthcare support worker, making a positive impact on the well-being of patients and communities. Embark on your path to compassionate care. Enrol in our Healthcare Support Worker Bundle and let your journey towards a rewarding healthcare career begin. This Healthcare Support Worker Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Healthcare Assistant Course 2: Certificate in Care Certificate Preparation at QLS Level 2 Course 3: Workplace Health, Safety and Welfare Course 4: Social Work Practice Course 5: Pandemics: Risk, Impact & Mitigation Course 6: Oxygen First Aid Training Course 7: Child Immunisation Training - Level 3 Course 8: Vaccine & Vaccination Course 9: Health & Safety Training for Homeworkers Course 10: Diabetes Awareness & Care Course 11: Adult Patient Care Course 12: Occupational Therapy Diploma Level 3 Course 13: Mental Wellbeing Practitioner Course 14: Autism Awareness Course 15: Asperger Syndrome Awareness Course 16: ADHD Awareness Course 17: Dyslexia Awareness Training Course Course 18: Bipolar Disorder Course 19: CBT (Cognitive Behavioural Therapy) Course 20: Play Therapy Course 21: Journal Therapy Course 22: Childminder & Nursery Worker Course 23: Internet Safety for the children Course 24: First Aid at Work Course 25: Ayurveda: Herbal Remedies & Lifestyle 2 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Learning Outcome This tailor-made Healthcare Support Worker bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Healthcare Support Worker Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Healthcare Support Worker bundle! This bundle is also ideal for professionals looking for career advancement. You can further enrol in QCF Level 2 Certificate in Healthcare Support Services QCF Level 3 Diploma in Healthcare Support Services NCFE Level 2 Certificate in Understanding the Safe Handling of Medication NCFE Level 3 Certificate in Preparing to Work in Adult Social Care NCFE Level 3 Certificate in Understanding Mental Health NCFE Level 3 Certificate in Understanding Autism NCFE Level 3 Certificate in Understanding Behaviour that Challenges NCFE Level 3 Certificate in Counselling Skills NCFE Level 3 Certificate in Understanding Specific Learning Difficulties NCFE Level 3 Certificate in Understanding End of Life Care NCFE Level 3 Certificate in Understanding Children and Young People's Mental Health NCFE Level 3 Certificate in Principles of Leadership and Management in Adult Care NCFE Level 3 Certificate in Stroke Care Management NCFE Level 3 Certificate in Understanding Nutrition and Health NCFE Level 3 Certificate in Counselling Skills and Theory NCFE Level 3 Certificate in End of Life Care NCFE Level 3 Certificate in Awareness of Mental Health Problems NCFE Level 3 Certificate in Common Childhood Illnesses NCFE Level 3 Certificate in Understanding Autism NCFE Level 3 Certificate in Supporting Teaching and Learning in Schools NCFE Level 3 Certificate in Health and Social Care NCFE Level 3 Certificate in Mental Health Awareness NCFE Level 3 Certificate in Understanding the Care and Management of Diabetes NCFE Level 3 Certificate in Autism Awareness Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Healthcare Support Worker Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields. Certificates Quality Licence Scheme Endorsed Certificate of Achievement Hard copy certificate - Included Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled 'Certificate in Care Certificate Preparation at QLS Level 2' Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

This Creative Writing Course is the perfect starting point for anyone eager to dive into the world of storytelling. Whether you’ve always dreamed of writing a novel, crafting compelling short stories, or simply improving your writing skills for your blog, this course is designed to guide you through every step of the creative process.

Ready to stop sending your resume into the void? It’s time to master a fundamental life skill for every ambitious administrative professional: crafting a resume that doesn’t just list your entire work history, but actually it gets you interviews. Join us for an intensive workshop where we reveal the industry secrets behind the art and science of standout resumes.

Mindfulness-Based Stress Reduction (MBSR) is an effective, scientifically researched method for reducing physical and psychological suffering while building resilience, balance, and peace of mind.

Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both option available Course Duration: 55 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel & Open Awards all are OFQUAL-regulated and nationally recognised Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 2 working days of enrolment for NCFE and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. Why is this course right for you? Our expert designed Functional Skills English Level 1 Course has smart learning options that provide the necessary knowledge and skills to excel in Functional Skills English. Whether you want to improve your literacy skills, our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Zoom. With interactive lessons, FREE mock test, personalised feedback and remote exams, our English Level 1 Course ensures a comprehensive and engaging learning experience. EXAM Booking & Results Details You can decide the exam date and place according to your convenience.  Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam - From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Difference between NCFE and Pearson Edexcel and Open Awards NCFE, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days and your Open Awards results within 16 working days. All of the awarding bodies are accepted by universities and apprenticeships. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Course Curriculum Unit 1: Speaking and Listening The speaking and listening section entails comprehensive learning and activities, including presenting and narrating skills, argument presentation techniques, and more. Unit 2: Reading Learn to read a text with the help of scanning, skimming, and detailed reading, and also, learn how to find organisational features' purpose from the text. Unit 3: Writing The writing part will cover English grammar, including punctuation, spelling, syntax, etc. enabling you to avoid all the writing errors and mistakes. How This Course Will Work? This Level 1 Functional Skills English course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This level 1 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure The Pearson Edexcel, NCFE and Open Awards Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / NCFE / Open Awards Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel / NCFE: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  SLS Exam Open Awards: Speaking, listening and communicating are assessed through one 10-minute presentation and linked question and answer session in groups of three to four and one 10-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 75 minutes 35 65% NCFE 60 minutes 30 53% – 57% Open Awards 60 minutes 30 18 out of 30 Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions.  Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 60 minutes 36 63% NCFE 60 minutes 44 57% – 61% Open Awards 60 minutes 60 36 out of 60. Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments.  Recognised Accreditation This Functional Skills English Level 1 has been independently accredited by Pearson Edexcel, NCFE and Open Awards also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world.  NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland.  Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date.   FAQs What are functional skills English level course 1 equivalent to? Level 1 English equals a GCSE Grade 1 to 3 or D-G. This means that achieving a Level 1 qualification in English demonstrates a basic understanding and practical application of the English language, including reading, writing, and communication skills. What is the Advanced course of Functional Skills English Level 1? The advanced course of functional skills English level 1 is the level 2 English course. In the advanced course, you will learn English in depth. Do Universities Accept Functional Skills Level 1? Some universities may approve the functional skills English level 1 as an alternative to GCSEs or other qualifications, it ultimately depends on the specific university and its admissions policies. Therefore, it's best to check with the university's requirements. However, most universities usually require a higher level of English proficiency, like Functional Skills English level2 GCSE Grade C/4 in English. How long are these Functional Skills Exams? Lead Academy's Pearson Edexcel and NCFE Qualifications in English Level 1 consist of internally marked speaking, listening, and communicating assessments and externally marked reading and writing assessments. The speaking and listening assessments include a 5-minute presentation and a 15-minute formal discussion in groups of three to five learners. The reading assessment lasts 75 minutes and consists of multiple-choice, short open-response, and medium open-response questions. The writing assessment, which includes tasks assessing spelling, punctuation, and grammar, lasts 60 minutes. Is English Functional Skills Level 1 difficult? Functional English skills Level 1 is generally less complicated than GCSE English. The exam focuses on basic language skills and communication, emphasizing practical, real-world applications. The exam is designed to be accessible to many learners, including those who may have struggled with traditional classroom-based learning. However, it still requires a good understanding and proficiency in English, so preparing and practicing in advance is essential. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English, and ICT for individual achievement in the daily workplace. On the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari

Scrum Developer Certified (SDC®) is an entry level certification for Scrum Team members (developers) and those who interact with any Scrum Team. The objective of this certification is to ensure that Scrum Team members know enough about Scrum to effectively contribute to a Scrum project. The courseware and preparation tools required for the certification exam will be available online on SCRUMstudy.com. An online proctored exam will be conducted at the end of the course.

Develop and improve your IT knowledge and skills and advance your career A comprehensive IT course with both theoretical explanation and practical exercises to teach you, improve your IT skills, and advance your career. The course is delivered by an IT expert trainer with many years of experience in the field of information technology. Successfully complete the practical tasks and tests through the course and the final exam to consolidate your knowledge and skills. We created a professionally designed, advanced IT course to answer all your needs. We created an IT guide for all newcomers in the field and suitable for those already involved in IT service at the same time. It will make you proficient in the most important aspects of IT so you can enjoy limitless career prospects worldwide. The course will be delivered through a multimedia platform Kemp Center and will eventually bring you a valuable certificate of completion. It gives you the opportunity to study at any time in the comfort of your own home and at your own pace from any device that has an internet connection. It is designed for everyone interested in the IT field. The course begins with an introduction to information technology; and then explores computer hardware and software; operating systems, how they interact with computer hardware, and how to start up, install and uninstall the most widely used operating systems today – Windows and Linux. You will also learn about the Internet and networking, database systems and data analytics, the importance of troubleshooting and customer support, information assurance, and security. This course will enrich you with both, theoretical knowledge and practical skills that will help you start your IT career from 0, or to improve further your career getting more advanced IT roles. Join the communication course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Toni Matthijs IT Expert The Information technology course will be delivered by Toni Matthijs -an IT expert, the best one in the field with many years of experience and an active role in information technology. Our IT expert will introduce you to the world of Information technology very carefully and detailed and will teach you how to properly organize and store data using various telecommunication systems. You will learn about computer hardware and software, about today’s most widely used operating systems: Windows and Linux, about Internet and networking, database systems and data analytics, troubleshooting and customer service, information assurance, and security. Your expert trainer will assist you and guide you through several knowledge repetitions, practical tasks, and tests to make sure you remember all the important information and consolidate your gained knowledge even better. In the end, you will be capable to use everything you learned in practice like an IT master. Overview of the course: Detailed video presentation Practical knowledge about business administration Practical knowledge of information technology, from installing software to managing databases. The course touches on selected topics in IT fundamentals among others: computer hardware and software, operating systems, installing, updating and uninstalling computer software, networking, databases and data analytics, troubleshooting and customer support, information assurance and security. Real examples of IT environment Assembling a computer from scratch, installing operating system on computer, installing, updating and uninstalling software on Windows and Linux, networking, creating database, stages of analytics process, using troubleshooting skills to solve a problem, developing an effective strategy for information assurance and security. Training videos In the course, you will find many training videos and video tutorials that will provide you with deeper knowledge about IT field and with practical IT skills that you can implement in your everyday IT tasks. 1. Hardware This section will introduce you the computer inside. Actually, you will learn all the components or different pieces inside a computer that together present the computer hardware. You will discover the function of each component and how all hardware components work together to make a computer function. By the end of this module, you will be able to build a computer from scratch! 2. Operating system In this section you will become familiar with operating systems, particularly those that are most widely used today and learn how an operating system interacts with computer hardware. 3. Networking This unit will introduce you to computer networking in practical and theoretical way. 4. Software This section focuses on computer software. By the end of this module, you will be able to install, update and remove software on both Windows and Linux operating systems. 5. Data analysis This section gives an overview of the concepts related to data analysis. 6. Troubleshooting and customer support In this section of the course, you’ll learn about the importance of troubleshooting and customer support. By the end of this module, you will utilize soft skills and write documentation to communicate with others. 7. Security and information assurance The last section of the course is a survey of the fundamental elements of computer security and information assurance. Knowledge repetitions and tests Repetitions of acquired knowledge and tests This course begins with a comprehensive introduction to the world of information technology. Through the course, you will have 9 repetitions and 9 tests that will allow you to check the acquired knowledge and better remember the topics discussed in the course. Final test Passing the final test means that you have enough knowledge and skills in the field of information technology and that you became a certified IT, expert. Practical tasks Practical tasks about: Counting in binary Assemble a computer from scratch Choose and install an operating system on a computer IP addressing and sub-netting Installing software on Windows Creating database, importing and exporting information for use in another application Using data to drive successful outcomes Troubleshooting Developing an effective information assurance strategy Bonus materials for the course: Advice on how to develop an effective strategy for information assurance and security A practical guide on how to install, update and uninstall operation systems, software, and other applications on the computer List of practical advice on how to improve your IT skill Practical guide on how to assemble a computer from scratch and how to work with computers successfully A letter from your expert instructor: The world of IT management is growing at a rapid pace and having the right skills and experience can help you develop and further improve your qualifications that will lead you to a lucrative career. We are pleased to present you and invite you to most popular and advanced study program for information technology – IT that aims to prepare you for a role of IT Specialist.In the course, you will be introduced to the world of IT through carefully, detailed developed lessons. The material shared covers plenty of IT topics and is designed to give you deeper knowledge of the IT field. The course will instruct you and teach you how to accomplish common IT tasks with the best tools and resources.This certificate course will equip you with the skills and working practices you need to apply to any IT job and that you need to succeed at all stages of your IT career. It will help you to develop and further improve your knowledge at a range of a master of IT.Investing in yourself is not wasting money and time, but a key for a better future ahead. Enroll our self-paced IT course now and start learning today, so you can benefit tomorrow!Toni Matthijs- IT Expert

Level 3 Award in Assessing Vocational Related Achievement Course is the perfect qualification if you wish to become an assessor in workplace sector and also if you work in, or look to enter roles in assessment and internal quality assurance. The course will provide you with the opportunity to develop and improve your practice, as well as achieving a recognised qualification at the same time. It has been developed by LLUK to replace the Assessor and Verifier (A&V) units and is valid if you want to work in England, Wales and Northern Ireland. Depending on your current role, you can pick and choose the units that you require.

Level 3 Award in Assessing Competence in the Work Environment Course was known as A1 course. Learn More Academy provides Assessor distance learning or classroom based course in different locations in the UK. Level 3 Assessing Competence in the Work Environment is for practitioners who assess the demonstration of competence in a work environment using the following assessment methods: observation/examining work products/oral questioning and discussion/use of witnesses/learner statements/Recognition of Prior Learning (RPL).