Course Overview Grasp the methods and techniques of portable appliance testing within a few steps from the PAT - Portable Appliance Testing Mastercourse. This course will introduce you to every step of PAT training in detail. From the PAT - Portable Appliance Testing Mastercourse, you will learn about the fundamentals of PAT testing. The course will discuss the relevant statutory provisions for PAT. You will acquire the expertise to assess and reduce risks. The modules will assist you in learning about the instruments used in testing the equipment. You will understand the process of primary visual examination. In the step by step learning process, you will be introduced to the fundamentals of electrical installation testing. This comprehensive course will also ensure that you are well aware of the safety precautions. This PAT - Portable Appliance Testing Mastercourse is ideal for building a solid foundation in PAT testing. If you desire to become a part of the relevant industry, enrol in the course to boost your competence. Learning Outcomes Introduce yourself to the basics of Portable Appliance Testing or PAT Learn about the relevant statutory provisions for PAT Build adequate skills and abilities for risk assessment Familiarise with the instruments for testing equipment Understand the basics of electrical installation testing Know about the safety measures followed in electrical testing Who is this course for? The PAT - Portable Appliance Testing Mastercourse is for individuals interested in pursuing a career in the PAT sector. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The PAT - Portable Appliance Testing Mastercourse is a useful qualification to possess and would be beneficial for any related profession or industry such as: Electricians Maintenance staff Facility management staff PAT - Portable Appliance Testing Mastercourse Module 01: Introduction to PAT Introduction to PAT 00:23:00 Module 02: Relevant Statutory Provisions for PAT Relevant Statutory Provisions for PAT 00:19:00 Module 03: Risk Assessment Risk Assessment 00:28:00 Module 04: Reducing and Controlling Risks Reducing and Controlling Risks 00:15:00 Module 05: Electrical Units and Appliance Classification Electrical Units and Appliance Classification 00:33:00 Module 06: Initial Visual Examination Initial Visual Examination 00:28:00 Module 07: Instruments for Testing and Equipment Inspection Instruments for Testing and Equipment Inspection 00:18:00 Module 08: Electrical Installation Testing Electrical Installation Testing 00:57:00 Module 09: Safety Precautions in Electrical Testing Safety Precautions in Electrical Testing 00:15:00 Module 10: Reporting and Record-keeping Reporting and Record-keeping 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Electricity is a blessing that science has given to humankind and is an essential part of modern life. However, there are many risks associated with using electrical equipment. As a result, practising electrical maintenance can improve equipment performance and reduce accidents. This Electrical Maintenance course will guide you through the steps for proper electrical maintenance. The course will cover the basics of electricity, including current, voltage, resistance, and Ohm's law. Moreover, it will discuss different electrical incidents and explain the safety rules for working with various electrical equipment. The course also includes excellent lectures on fire prevention and emergency procedures to reduce the extent of fire damage and save lives. Learning Outcomes Understand what is involved in regular electrical maintenance Be aware of testing, monitoring, fixing, and replacing electrical system elements Know the process of inspecting many electrical types of equipment Learn about capacitors and the factors affecting capacitance Determine what is a risk assessment and how to perform it Know about electrical fire prevention and evacuation procedures Who is this course for? This Electrical Maintenance course is for professionals interested in learning how to perform routine electrical maintenance to improve equipment performance and reduce accidents. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Maintenance course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Electrical Maintenance Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 3: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Do you want to learn how to overcome the fear of public speaking? Do you want to deliver your presentation with confidence? If yes, then enrol now and increase your confidence in all aspects of your life. Description: Whatever the circumstance is, having the skills to speak in public is fundamental to progress. Many people have a deep fear of public speaking. Or, on the other hand, they believe it's only a natural ability that can't be learned, this couldn't be more distant than the truth! This course has been intended to make the art of Public Speaking open to everybody. This course provides the students with valuable public speaking skills, including detailed information on building up an engaging program and conveying your presentation with control. Who is this course for? Sales professionals, business leaders, teachers, small business owners, aspiring politicians and anyone with an interest in learning how to speak in public Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3: Public Speaking Diploma Course will be very beneficial and helpful, especially to the following careers: Lecturer. Entrepreneur. Public speaker Politician. And Much More! Level 3: Public Speaking Diploma Course Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 3: Public Speaking Diploma Course 00:20:00 Final Exam Final Exam- Level 3: Public Speaking Diploma Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you in charge to plan and strategize in your organization? If yes then improve your problem-solving skills creatively through this comprehensive course. Description: Creative thinking is a requirement for any business to succeed. It can help anyone to be more efficient in their work which this course is designed for. You will be learning about creative thinking to help you and your organisation succeed. Through this course, you will understand the problems and what appropriate problem-solving process should you do in every situation. You will also learn the types of information to gather and know the importance of defining a problem and how to solve it. Who is the course for? Professionals who want to know how to solve problems creatively. People who have an interest in learning about creativity and creative problem-solving. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Certificate Course in Creativity and Creative Problem Solving is a useful qualification to possess, and would be beneficial for the following careers: Content Creator Creative Artworker Designers Developer Marketing Specialist Researcher. Module One - Getting Started 01:00:00 Module Two - The Problem Solving Method 01:00:00 Module Three - Information Gathering 00:30:00 Module Four - Problem Definition 01:00:00 Module Five - Preparing for Brainstorming 01:00:00 Module Six - Generating Solutions (I) 00:30:00 Module Seven - Generating Solutions (II) 01:00:00 Module Eight - Analyzing Solutions 01:00:00 Module Nine - Selecting a Solution 00:30:00 Module Ten - Planning Your Next Steps 01:00:00 Module Eleven - Recording Lessons Learned 01:00:00 Module Twelve - Wrapping Up 00:15:00 Activities Certificate Course in Creativity and Creative Problem Solving- Activities 00:00:00 Mock Exam Mock Exam- Certificate Course in Creativity and Creative Problem Solving 00:20:00 Final Exam Final Exam- Certificate Course in Creativity and Creative Problem Solving 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Logistic Management. From this comprehensive Logistic Management course, you will be able to understand the principles of Logistic Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Logistic Management is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the Logistic Management Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Logistic Management course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Logistic Management course, learn the vital abilities and knowledge you require to succeed in your life. Module 01: Introduction to Logistic Management Introduction to Logistic Management 00:28:00 Module 02: Planning Framework for Logistics Planning Framework for Logistics 00:31:00 Module 03: Supply Chain Management Supply Chain Management 00:20:00 Module 04: Logistics Management and Organisation Logistics Management and Organisation 00:25:00 Module 05: Sourcing, Purchasing, and Procurement Sourcing, Purchasing, and Procurement 00:27:00 Module 06: Channels of Distribution Channels of Distribution 00:31:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:22:00 Module 08: Inventory Planning and Management Inventory Planning and Management 00:39:00 Module 09: Principles of Warehousing Principles of Warehousing 00:25:00 Module 10: Transport Management Transport Management 00:40:00 Module 11: Negotiation Techniques Negotiation Techniques 00:19:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:32:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you stressed right now? Are you considering yoga to get rid of it? Then this course can help you with that! Stress can become a nuisance in your everyday life and be a hindrance for you to function well so to be able to manage stress by doing yoga will be very helpful. Description: In this modern time, people are bound to have more reasons to be stressed. Factors like social, environmental and technological are just a few of these causes for people to be stressed. In this course that we developed and integrated lessons on Yoga approaches to stress management and therapy. This program entails the Diploma in Yoga for beginners and what benefits they can get from mastering it. You will also learn the different kinds of yoga and yoga positions that will suit your needs and level of flexibility. Health and wellness professionals wanting to gain more knowledge in yoga often complete this course easily without compromising their time and the quality of the lessons. Who is the course for? Professionals and Trainers who want to develop their yoga skills. Beginners who want to learn Yoga and its Benefits. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Yoga course will be helpful and useful to the careers: Health Trainer Sports Coach Stress Management Specialists Wellness Instructors Yoga Entrepreneur Yoga Teacher And Much More! Yoga Introduction 01:00:00 What is Yoga? 00:30:00 Why is Yoga Beneficial? 00:45:00 Different Kinds of Yoga 00:45:00 Positions For Beginners 00:45:00 Equipment & Accessories For Yoga 01:00:00 Conclusion 00:15:00 Yoga and Meditation WHAT IS YOGA? 00:15:00 WHICH IS RIGHT FOR YOU? 00:30:00 GETTING READY 00:15:00 BEGINNING YOUR WORKOUT 01:00:00 MEDITATION 01:00:00 YOGA AND HEALING 01:00:00 Mock Exam Mock Exam- Diploma in Yoga 00:20:00 Final Exam Final Exam- Diploma in Yoga 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to learn how to practice digital citizenship? Do you want to get to communicate, search and stay safe online? If yes, then enrol now and benefit from the information provided in this course. Description: The Internet has changed the way that individuals connect, communicate, and connect business. The digital age has given many advantages. However, it has a drawback. Given the sheer volume of digital data that we send and get every day, it is critical to learning essential citizenship skills. These skills will help prevent slips and keep your digital connections running efficiently. In this course, students will gain the digital skills and their awareness of cultural and ethical implications of utilising digital technologies. You will also learn the skills required to become a powerful and efficient digital subject. Who is this course for? Individuals who use the internet on a daily basis for personal and professional life. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Digital Citizenship Course will be very beneficial and helpful, especially to the following careers: Security coordinator. Production worker. Network technician. Documentation specialist. Much more. Digital Citizenship Course Module One - Getting Started 01:00:00 Module Two - What Is Digital Citizenship 00:30:00 Module Three - Being a Good Citizen 01:00:00 Module Four - Best Practices for Sharing 00:30:00 Module Five - Networking and Personal Branding (I) 01:00:00 Module Six - Networking and Personal Branding (II) 00:30:00 Module Seven - Digital Security and Safety (I) 01:00:00 Module Eight - Digital Security and Safety (II) 01:00:00 Module Nine - Dealing with the Dark side 01:00:00 Module Ten - Digital Etiquette (I) 01:00:00 Module Eleven - Digital Etiquette (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Digital Citizenship Course- Activities 00:00:00 Mock Exam Mock Exam- Digital Citizenship Course 00:20:00 Final Exam Final Exam- Digital Citizenship Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Take your most significant steps towards becoming an electrical supervisor with this Electrical Supervisor course. This course will enhance your ability to ensure all the electrical projects under your supervision are carried out effectively and efficiently. You'll start the Electrical Supervisor course with a thorough understanding of electricity fundamentals. Gradually, the training will discuss electrical units and Ohm's law, direct and alternating current. Also, it will explain the types of electrical incidents and the safety precautions using electricity. Enrol right away! Learning Outcomes Gain an excellent understanding of electricity fundamentals Learn about electrical units and Ohm's laws Broaden your understanding of direct currents and alternating current Know the different types of equipment to reduce and control risks Understand how to ensure fire safety Who is this course for? Professionals interested in learning the skills for an electrical supervisor career can take this Electrical Supervisor course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Supervisor offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Industrial Electricians Electrical Supervisor Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 3: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course overview We often start a workday with a plan but find ourselves distracted while working. Sometimes, we fail to take back control of time which decreases productivity. If you wish to overcome such issues, take the Advanced Business Productivity Training Course and discover the secret to exceptional business productivity. This Advanced Business Productivity Training Course will guide you in every possible way to help you make the most out of your workday. You will get excellent training on productivity, project management, teamwork, and communication. You will identify what factors can cause productivity to fall and how to overcome them for business growth. You will be able to form productive teams and take all necessary steps to ensure the success of your business. Enroll right now and elevate your business to the next level! Learning outcomes Identify what factors increase business productivity Determine the causes of low productivity and their impact on business growth Be able to improve staff involvement Gain the skills in project management Understand the importance of communication in business Learn how to improve team efficiency Who Is This Course For? This Advanced Business Productivity Training Course is highly beneficial for anyone interested in learning the excellent techniques to drive business productivity. The skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Business Productivity Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Leader Manager Team Leader Module 01: Introduction Prof. Paul Course Intro 00:03:00 Module 02: Productivity Training Productivity Part 1 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Module 03: Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Module 04: Teamwork Training Teamwork Stats & Beginning Concepts 00:09:00 Teamwork - Part 1 00:09:00 Teamwork - Part 2 00:09:00 Teamwork - Part 3 00:13:00 Module 05: Communication Training Communication Stats & Beginning Concepts 00:09:00 Communication - Part 1 00:09:00 Communication - Part 2 00:09:00 Communication - Part 3 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer relationship management holds day-to-day business activities like marketing, sales etc. This course is designed for the individuals who are interested in enhancing their abilities or enhancing their skills to build the customer relationship. This diploma course will bring out to you all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance your communication skills which will make it easier to communicate with the customers. Who is the course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are willing to take customer relationship management and the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Customer Relationship is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service represented. Diploma in Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Diploma in Customer Relationship 00:20:00 Final Exam Final Exam- Diploma in Customer Relationship 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00