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How to become a successful negotiator, includingthe drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck.

Duration 3 Days 18 CPD hours Participants in this course will learn how to update, upgrade, and reinstall the macOS then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes Installation and Configuration Update, Upgrade, or Reinstall macOS Set Up and Configure macOS Use the Command-Line Interface Use macOS Recovery Update macOS User Accounts Manage User Accounts Manage User Home Folders Manage Security and Privacy Manage Password Changes File Systems Manage File Systems and Storage Manage FileVault Manage Permissions and Sharing Use Hidden Items, Shortcuts, and File Archives Data Management Manage System Resources Use Metadata, Spotlight, and Siri Manage Time Machine Apps and Processes Install Apps Manage Files Manage and Troubleshoot Apps Network Configuration Manage Basic Network Settings Manage Advanced Network Settings Troubleshoot Network Issues Network Services Manage Network Services Manage Host Sharing and Personal Firewall System Management Troubleshoot Peripherals Manage Printers and Scanners Troubleshoot Startup and System Issues Additional course details: Nexus Humans macOS Support Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the macOS Support Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialist Anyone who builds and develops IT systems Overview Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to preempt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal The Principles of Privacy in Technology training is the how to course on privacy and data protection practices in the development, engineering, deployment and auditing of IT products and services. Those taking the course will develop an understanding of privacy-related issues and practices in the context of the design and implementation of information and communication technologies and systems. The training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Technologist (CIPT) certification program. Fundamentals of information privacy Reviewing the modern history of privacy Foundational privacy concepts Data protection roles and fair information practices Exploring the impacts of privacy and data protection regulations on information management Privacy in the IT environment Compliance requirements IT risks Stakeholder privacy expectations Differentiating between privacy and security Core privacy concepts Foundational elements for embedding privacy in IT Common privacy principles Data protection by design and default Privacy considerations in the information life cycle Privacy considerations throughout the stages of the information life cycle Privacy in systems and applications Examining the risks inherent in the IT environment and options for addressing them Identity and access management Credit card information and processing Remote access BYOD and telecommuting Data encryption Additional privacy-enhancing technologies in the enterprise environment Privacy techniques Strengths and weaknesses of authentication techniques Using identifiers Privacy by design Online privacy issues Unique challenges that come from online privacy issues Laws and regulations Online threats Social media E-commerce Tracking technologies Web security protocols Technologies with privacy considerations Privacy considerations associated with a variety of technologies Cloud computing Wireless IDs Location-based services ?Smart? technologies Video/data/audio surveillance Biometric recognition

Duration 3 Days 18 CPD hours This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work.You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience.Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment. This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work. You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment.

Duration 2 Days 12 CPD hours This course is intended for This course is designed primarily for customer engineers and systems engineers in the following job roles: Automation architect Automation engineer Consulting systems engineer DevOps engineer Network administrator Network architect Network consulting engineer Network design engineer Network engineer Network operator Network reliability engineer Sales engineer Site reliability engineer Systems engineer Technical solutions architect Overview After taking this course, you should be able to: Articulate the role network automation and programmability play in the context of end-to-end network management and operations Define and differentiate between waterfall and agile software development methodologies Interpret and troubleshoot Python scripts with fundamental programming constructs built for network automation use cases Describe how DevOps principles, tools, and pipelines can be applied to network operations Understand the role of network automation development environments and associated technologies such as Python virtual environments, Vagrant, and Docker Understand and construct HTTP-based API calls to network devices Articulate the differences among and common use cases for XML, JSON, YAML, and protobuf Construct and interpret Python scripts using the Python requests module to automate devices that have HTTP-based APIs Understand the role YANG plays in network automation Understand that a number of tools exist to simplify working with YANG models Describe the functionality of RESTCONF and NETCONF and the differences between them Construct Ansible playbooks to configure network devices and retrieve operational state data from them Build Jinja2 templates and YAML data structures to generate desired state configurations The Introducing Automation for Cisco Solutions (CSAU) v1.1 course gives you a broad overview of network automation skills. Through a combination of lecture and hands-on labs, you will learn the fundamentals of automation such as working on model-driven programmability solutions with Representational State Transfer Configuration Protocol (RESTCONF) and Network Configuration Protocol (NETCONF) protocols. The course also covers data formats and types, including Extensible Markup Language (XML), JavaScript Object Notation (JSON), Yaml Ain?t Markup Language (YAML), and Yet Another Next Generation (YANG), and their value in network automation, along with DevOps tools such as Ansible and Git. Course Outline Examining Network Management and Operations Exploring Software Development Methodologies Using Python for Network Automation Describing NetDevOps: DevOps for Networking Managing Automation Development Environments Introducing HTTP Network APIs Reviewing Data Formats and Data Encoding Using Python Requests to Automate HTTP-Based APIs Exploring YANG Using YANG Tools Automating Model-Driven APIs with Python Introducing Ansible for Network Automation Templating Configurations with Jinja2

Duration 5 Days 30 CPD hours This course is intended for Penetration Testers Microsoft Administrator Security Administrators Active Directory Administrators Anyone looking to learn more about security Overview The person who carries this certification should be able to analyze an organization's existing systems then plan and create an incident handling system that will prevent, detect, and respond to cyber attacks The Certified Incident Handling Engineer course, C)IHE, is designed to help Incident Handlers, System Administrators, and Security Engineers understand how to plan, create and utilize their systems. Prevent, detect and respond to attacks through the use of hands-on labs in our exclusive Cyber Range. With this in-depth training, you will learn to develop start to finish processes for establishing your Incident Handling team, strategizing for each type of attack, recovering from attacks and much more. Course Outline Incident Handling Explained Incident Response Policy, Plan and Procedure Creation Incident Response Team Structure Incident Response Team Services Incident Response Recommendations Preparation Detection and Analysis Containment, Eradication and Recovery GRR Rapid Response Request Tracker for Incident Response Post Incident Activity Incident Handling Checklist Incident Handling Recommendations Coordination and Information Sharing

Duration 2 Days 12 CPD hours This course is intended for Cloud Solutions Architects, Site Reliability Engineers, Systems Operations professionals, DevOps Engineers, IT managers. Individuals using Google Cloud Platform to create new solutions or to integrate existing systems, application environments, and infrastructure with the Google Cloud Platform. Overview Apply a tool set of questions, techniques and design considerations Define application requirements and express them objectively as KPIs, SLO's and SLI's Decompose application requirements to find the right microservice boundaries Leverage Google Cloud developer tools to set up modern, automated deployment pipelines Choose the appropriate Google Cloud Storage services based on application requirements Architect cloud and hybrid networks Implement reliable, scalable, resilient applications balancing key performance metrics with cost Choose the right Google Cloud deployment services for your applications Secure cloud applications, data and infrastructure Monitor service level objectives and costs using Stackdriver tools This course features a combination of lectures, design activities, and hands-on labs to show you how to use proven design patterns on Google Cloud to build highly reliable and efficient solutions and operate deployments that are highly available and cost-effective. This course was created for those who have already completed the Architecting with Google Compute Engine or Architecting with Google Kubernetes Engine course. Defining the Service Describe users in terms of roles and personas. Write qualitative requirements with user stories. Write quantitative requirements using key performance indicators (KPIs). Evaluate KPIs using SLOs and SLIs. Determine the quality of application requirements using SMART criteria. Microservice Design and Architecture Decompose monolithic applications into microservices. Recognize appropriate microservice boundaries. Architect stateful and stateless services to optimize scalability and reliability. Implement services using 12-factor best practices. Build loosely coupled services by implementing a well-designed REST architecture. Design consistent, standard RESTful service APIs. DevOps Automation Automate service deployment using CI/CD pipelines. Leverage Cloud Source Repositories for source and version control. Automate builds with Cloud Build and build triggers. Manage container images with Google Container Registry. Create infrastructure with code using Deployment Manager and Terraform. Choosing Storage Solutions Choose the appropriate Google Cloud data storage service based on use case, durability, availability, scalability and cost. Store binary data with Cloud Storage. Store relational data using Cloud SQL and Spanner. Store NoSQL data using Firestore and Cloud Bigtable. Cache data for fast access using Memorystore. Build a data warehouse using BigQuery. Google Cloud and Hybrid Network Architecture Design VPC networks to optimize for cost, security, and performance. Configure global and regional load balancers to provide access to services. Leverage Cloud CDN to provide lower latency and decrease network egress. Evaluate network architecture using the Cloud Network Intelligence Center. Connect networks using peering and VPNs. Create hybrid networks between Google Cloud and on-premises data centers using Cloud Interconnect. Deploying Applications to Google Cloud Choose the appropriate Google Cloud deployment service for your applications. Configure scalable, resilient infrastructure using Instance Templates and Groups. Orchestrate microservice deployments using Kubernetes and GKE. Leverage App Engine for a completely automated platform as a service (PaaS). Create serverless applications using Cloud Functions. Designing Reliable Systems Design services to meet requirements for availability, durability, and scalability. Implement fault-tolerant systems by avoiding single points of failure, correlated failures, and cascading failures. Avoid overload failures with the circuit breaker and truncated exponential backoff design patterns. Design resilient data storage with lazy deletion. Analyze disaster scenarios and plan for disaster recovery using cost/risk analysis. Security Design secure systems using best practices like separation of concerns, principle of least privilege, and regular audits. Leverage Cloud Security Command Center to help identify vulnerabilities. Simplify cloud governance using organizational policies and folders. Secure people using IAM roles, Identity-Aware Proxy, and Identity Platform. Manage the access and authorization of resources by machines and processes using service accounts. Secure networks with private IPs, firewalls, and Private Google Access. Mitigate DDoS attacks by leveraging Cloud DNS and Cloud Armor. Maintenance and Monitoring Manage new service versions using rolling updates, blue/green deployments, and canary releases. Forecast, monitor, and optimize service cost using the Google Cloud pricing calculator and billing reports and by analyzing billing data. Observe whether your services are meeting their SLOs using Cloud Monitoring and Dashboards. Use Uptime Checks to determine service availability. Respond to service outages using Cloud Monitoring Alerts. Additional course details: Nexus Humans Architecting with Google Cloud: Design and Process training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Architecting with Google Cloud: Design and Process course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the installation, configuration, and day-to-day management of Symantec Endpoint Protection in a variety of network environments, and who are responsible for troubleshooting and tuning the performance of this product in the enterprise environment. Overview At the completion of the course, you will be able to: Describe Symantec Endpoint Protection products, components, dependencies, and system hierarchy. Install and configure Symantec Endpoint Protection management and client components. Deploy Symantec Endpoint Protection Windows, Windows Embedded, Mac and Linux clients. Manage the client user interface. Manage content updates for Windows, Mac, and Linux. Perform server and database management. Configure replication and load balancing. Design a Symantec Endpoint Protection environment. This course is designed for the network, IT security, and systems administration professional tasked with architecting and implementing Symantec Endpoint Protection. Introduction Course overview The classroom lab environment Symantec Endpoint Protection Product Solution Why use Symantec Endpoint Protection? Symantec Endpoint Protection technologies Symantec Endpoint Protection services Symantec Endpoint Protection components Symantec Endpoint Protection policies and concepts Extending Symantec Endpoint Protection Installing the Symantec Endpoint Protection Manager Identifying system requirements Preparing servers for installation Installing and configuring the Symantec Endpoint Protection Manager Describing Symantec Endpoint Protection upgrades and version compatibility Configuring the Symantec Endpoint Protection Environment Starting and navigating the SEPM Describing policy types and components Console authentication Licensing the SEP environment Deploying Windows and Windows Embedded Clients Planning the client deployment Configuring client deployment package Deploying packages to clients Maintaining the client environment Upgrading Symantec Endpoint Protection clients Deploying Mac and Linux Clients Linux prerequisites Linux deployment Mac prerequisites Mac deployment Client and Policy Management Describing SEPM and client communications Administering clients Configuring groups Configuring locations Active Directory integration with SEP 12.1 Client configuration modes Configuring domains General client settings and Tamper Protection Configuring Content Updates for Windows Clients Introducing LiveUpdate Configuring the SEPM for LiveUpdate Configuring the LiveUpdate Settings and Content policies Configuring multiple group update providers (GUPs) Manually updating virus definitions Configuring Content Updates for Mac and Linux Clients Describing content update methods Configuring the LiveUpdate policy Configuring the SEPM as a reverse proxy Monitoring updates Performing Server and Database Management Managing SEPM servers Maintaining server security Communicating with other servers Managing administrators Managing the database Disaster recovery techniques Configuring Replication and Failover and Load Balancing About sites and replication How replication works Symantec Endpoint Protection replication scenarios Configuring replication Failover and load balancing Designing a Symantec Endpoint Environment Architecture components Architecture constraints Component placement Content delivery Determining client to SEPM ratios SEPM and database sizing best practices