176 SV courses

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Solar Thermal Hot Water Systems (BPEC NOS for MCS)

ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

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Renew your solid fuel certificate whether you're HETA, BPEC, OFTEC, or C&G! Become a solid fuel installer & servicer today!

ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

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This course is suitable for Solid Fuel engineers who are looking to re-new their previous certification. Our Initial course is available through this link: https://www.citytraining.com/w/courses/21-solid-fuel-initial Dry - 1 Day Wet - 2 Days Our courses are accredited by OFTEC and certified by Cert-ain, but this does not stop you from renewing or achieving accreditation from HETAS and similar bodies, saving you money on training costs too. What's included? DryOFT15-108(D) - Installation, commissioning, and servicing of solid fuel burning appliances (dry space heating).OFT18-108(S) - Service, maintenance, repair, or commissioning of solid fuel burning appliances. WetAs above [OFT15-108(D) & OFT18-108(S)].OFT15-108(W) - Installation, commissioning, and servicing of solid fuel burning appliances with space heating and hot water heating. Prerequisites Category 1 - RENEWAL (this course) Applicants in this category are regarded as experienced Solid Fuel technicians holding one of the following - they will need to provide an original certificate as evidence to the Assessment Centre prior to taking OFTEC assessments:  OFTEC OFT15-108D (category 1 status for OFT15-108D and OFT18-108S) OFT15-108W (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) OFT18-108S (category 1 status for OFT18-108S only) HETAS H003 AND H006 (category 1 status for OFT15-108D and OFT18-108S) H004 AND H006 (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S)H005 (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) H009 (category 1 status for OFT18-108S only) BPEC Solid Fuel Installer (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) CITY & GUILDS Level 3 NVQ Diploma in Domestic Plumbing and Heating (6189) - must include Solid Fuel pathway (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S)Level 3 Diploma in Plumbing and Domestic Heating (9189-03) - must include Solid Fuel pathway (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) Category 2 (Heating Engineer - Other Fuel) - (Initial Only)Applicants in this category are regarded as holding a nationally recognised qualification in a trade associated with Solid Fuel work; candidates must provide relevant qualifications to support entry: For those looking to expand into Solid Fuel, please visit our Solid Fuel Initial page! DryOFTEC technician with scope of work categories 101,102 or 105Eor - Registered Gas Safe or RGII operativeor - Registered member of GOMCS, APICS, NACS, NIACS, CSAI, ICS, CSA or NACEor - evidence of formal qualifications: City & Guilds 6129/6035 and 6089, or QCF 6189;or - (United Kingdom) N/SVQ Level 2/3 in plumbing or equivalent earlier certification that provides evidence of competenceor - (Republic of Ireland) FETAC Level 5 in plumbingor - HETAS H003 Dry Appliance Installer courseor - BPEC Solid Fuel Installer or Solid Biomass courseor - APHC Installation of Solid Fuel Appliances and Heating Systems Fed by Solid Fuel in Domestic Appliances courseor have relevant qualifications, skills and experience gained from working in a related trade such as Plumbing / Heating / Ventilation / Refrigeration / Air-Conditioning / Gas Fitting or servicing. Applicants must provide evidence of this related experience to the Assessment Centre. The evidence must consist of, as a minimum, the following:Name and address of the business(s) providing the related experience.The types of related work undertaken (minimum 4/5 jobs). Wet Compulsory: OFTEC OFT15-108D AND (United Kingdom) - N/SVQ Level 2/3 in plumbing or equivalent earlier certification that provides evidence of competence (Republic of Ireland) - FETAC Level 6 in plumbing or - evidence of OFTEC 101 or 105E; or - evidence of formal qualifications: City & Guilds 6035 and 6089, or QCF 6189; or - HETAS H004 Wet Appliance Installer course or - BPEC Solid Biomass course or - Gas Safe Registered Operative holding a current CENWAT category or - RGII Registered Operative holding a current GID category All Category 2 candidates must also undertake training at an OFTEC approved training centre. The training must consist of training utilising the current OFTEC Technical Book. The possession of the OFTEC Technical Book prior to training and subsequent assessment is mandatory. Category 3 (New to Industry - Dry Only) - (Initial Only) Applicants in this category are regarded as new to the Solid Fuel industry, and do not hold any national qualifications in a related field nor have any related work experience. Application conditions for this category require that the Category 3 applicant must obtain experience with a business which is willing to provide an auditable extended Solid Fuel training programme incorporating both On and Off the Job components with organisational support prior to the applicant taking OFTEC training and assessment. Evidence of the contents of the programme detailing the Off the Job training and On the Job experience must be presented to the Assessment Centre as above. 4 to 5 jobs are required as a minimum for your portfolio.