Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
ð Unlock the Secrets to Success with 'Food Delivery Business in USA' Course! ð Are you ready to tap into the booming food delivery market in the USA? ð With our comprehensive 'Food Delivery Business in USA' course, you can learn everything you need to know to launch and grow a successful food delivery venture. Whether you're a seasoned entrepreneur or a budding business owner, this course will equip you with the skills and knowledge to thrive in the competitive world of food delivery. ð Why Choose 'Food Delivery Business in USA' Course? In today's fast-paced world, the food delivery industry continues to soar, presenting lucrative opportunities for aspiring business owners. ð However, navigating the complexities of launching and managing a food delivery business requires more than just passion-it demands expertise and strategic know-how. That's where our course comes in! Here's why you should enroll today: Expert Guidance: Learn from industry experts who have hands-on experience in the food delivery landscape. Our instructors will share invaluable insights and proven strategies to help you succeed. Comprehensive Curriculum: From market analysis and customer acquisition to logistics and technology, our course covers all aspects of running a successful food delivery business in the USA. You'll gain a deep understanding of the industry landscape and learn how to leverage emerging trends to your advantage. Practical Skills Development: Through real-world case studies and interactive exercises, you'll develop practical skills that you can immediately apply to your own business venture. Whether it's optimizing delivery routes or implementing effective marketing campaigns, you'll be equipped with the tools you need to succeed. Networking Opportunities: Connect with like-minded entrepreneurs and industry professionals through our exclusive networking events and online community. Build valuable relationships and gain insights from peers who are also navigating the world of food delivery. Flexible Learning: Our course is designed to accommodate your busy schedule. With online lectures and self-paced modules, you can learn at your own pace and access course materials from anywhere, at any time. Who is this for? Our 'Food Delivery Business in USA' course is perfect for: Entrepreneurs looking to capitalize on the growing demand for food delivery services. Restaurant owners seeking to expand their reach and increase revenue through delivery. Professionals interested in launching their own food delivery startup or joining an existing venture. Students and aspiring business owners eager to explore new opportunities in the food industry. No matter your background or experience level, if you're passionate about food and entrepreneurship, this course is for you! Career Path Upon completing our 'Food Delivery Business in USA' course, you'll be well-positioned to pursue various career opportunities in the food delivery industry, including: Entrepreneurship: Launch your own food delivery startup and carve out a niche in the market. With the skills and knowledge gained from our course, you'll have the foundation you need to build a successful business from the ground up. Management: Join an existing food delivery company in a managerial role, overseeing operations, logistics, and customer service. Your expertise will be invaluable in ensuring smooth and efficient delivery operations. Consulting: Share your insights and expertise with others by offering consulting services to restaurants and food delivery startups. Help them optimize their operations, increase efficiency, and drive growth in the competitive food delivery landscape. Technology and Innovation: Explore opportunities in food delivery technology and innovation, leveraging your knowledge to develop cutting-edge solutions that enhance the delivery experience for both businesses and consumers. FAQ Q: Is prior experience in the food industry required to enroll in the course? A: While prior experience can be beneficial, it is not required. Our course is designed to cater to individuals with diverse backgrounds and skill levels, providing comprehensive training and guidance to help you succeed in the food delivery business. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace and schedule. On average, most students complete the course within a few weeks, but you have the flexibility to learn at your own speed. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing all course requirements, you will receive a certificate of completion, which you can showcase to potential employers or clients as a testament to your expertise in food delivery business in the USA. Q: Is the course content updated regularly to reflect changes in the industry? A: Yes, we are committed to providing up-to-date and relevant content that reflects the latest trends, developments, and best practices in the food delivery industry. Our team regularly reviews and updates course materials to ensure that you receive the most current information. Q: Can I access course materials after completing the course? A: Yes, you will have lifetime access to course materials, allowing you to revisit and review key concepts and strategies whenever needed. Additionally, you'll have access to our online community and resources to support your ongoing learning and professional development. Don't miss out on this opportunity to transform your passion for food and entrepreneurship into a thriving business venture. Enroll in our 'Food Delivery Business in USA' course today and take the first step towards building a successful and rewarding career in the dynamic world of food delivery! ð Course Curriculum Module 1 Food Delivery Service in the USA. Food Delivery Service in the USA. 00:00 Module 2 Regulations and Platform Development. Regulations and Platform Development. 00:00 Module 3 Restaurant Partner and Customer Engagement. Restaurant Partner and Customer Engagement. 00:00 Module 4 Quality Control and Sustainability. Quality Control and Sustainability. 00:00 Module 5 Data Analytics and Marketing. Data Analytics and Marketing. 00:00
10 QLS Endorsed Courses for Project Quantity Surveyor | 10 QLS Endorsed Certificates Included | Lifetime Access
***Limited Time Offer:20 in 1Food Technology, Food Science and HACCP with Free PDF Certificate, Hard Copy Certificate, Transcript & Student ID*** Are you looking to advance your career in the dynamic and ever-growing food industry? In the UK, the demand for skilled professionals in food technology is soaring. With an increasing emphasis on food safety, quality, and sustainability, companies are seeking individuals who possess a comprehensive understanding of these crucial areas. Our online Food Technology, Food Science and HACCP Diploma course is designed to equip you with the knowledge and skills to thrive in this competitive field. Through this Food Technology, Food Science and HACCP comprehensive program, you will gain invaluable insights into the latest trends, regulations, and best practices in the food industry. With a single payment, you will gain access to the Food Technology, Food Science and HACCP Bundle along with 10 premium courses, a QLS Hardcopy certificate and 11 PDF certificates for Absolutely free. Course List of the "Food Technology, Food Science and HACCP" Bundle Course 01: Food Science and Technology Course 02: Food Microbiology Course 03: HACCP Food Safety Levels 1 and 2 Course 04: Food Hygiene Level 3 Course 05: Nutrition and Hydration Course 06: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 07: Immunity Boosting Food Course 08: Kitchen Manager Course 09: Food Allergy Awareness Course 10: Ketogenic Diet: Lose Weight & Feel Amazing Course 11: Weight Loss - Intermittent Fasting Course 12: UK Cooking and Gastronomy Technician Course Course 13: Meal Planning for a Perfect Diet Course 14: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 15: Food Labelling Regulations Training Course 16: Nutrition and Hydration Course 17: Infection Prevention and Immunisation Course 18: Food and Beverage Manager Course 19: How to Improve Your Food Hygiene Rating Course 20: British Cleaning Learning Outcomes of Food Technology, Food Science and HACCP: Master food science principles for advanced understanding. Ensure food safety compliance with HACCP training. Expertise in nutrition and meal planning for a healthy diet. Understand the impact of food on mood and mental health. Develop proficiency in food labelling regulations. Learn to manage kitchen operations effectively. Gain skills in infection prevention and hygiene practices. Food Technology, Food Science and HACCP This Food Technology, Food Science and HACCP's curriculum has been designed by Food Technology, Food Science and HACCP experts with years of Food Technology, Food Science and HACCP experience behind them. The Food Technology, Food Science and HACCP course is extremely dynamic and well-paced to help you understand Food Technology, Food Science and HACCP with ease. You'll discover how to master the Food Technology, Food Science and HACCP skill while exploring relevant and essential topics. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Food Technology, Food Science and HACCP Aspiring Food Scientists Food Safety and Compliance Professionals Kitchen Managers and Culinary Entrepreneurs Health and Nutrition Enthusiasts Requirements Food Technology, Food Science and HACCP Career path Food Technology, Food Science and HACCP Food Scientist, Food Safety Manager, Kitchen Manager, Nutritionist/Dietitian, Food Labelling Specialist, Infection Prevention Officer. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 2 & 3 Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Welcome to GLA Tutors, a pioneering platform for primary school tutoring and SATs preparation. At GLA Tutors, we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors, we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.
Gain the skills, credentials and knowledge to work in the aviation industry, with the Airport Management & Operations at QLS Level 3 course. Learn the fundamentals of airport operations management and fast track your career by learning from a qualified professional tutor. This course is the ideal stepping stone to a successful career in this field, taking you through the career path of an Airport Operations Manager, skills and requirements. This is the perfect introductory training course for aspiring professionals. Get enrolled today and become an expert in airport operation management! Learning Outcomes Master the intricacies of delivering exceptional customer service in the airport industry. Gain in-depth knowledge of the key components that constitute a well-functioning airport. Understand the principles and practices of security operations within airport settings. Acquire skills to effectively handle emergency situations both on the airport grounds and involving aircraft. Explore the nuances of weather control operations and the significance of sustainability in airport management. Why choose this Airport Management & Operations at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Airport Management & Operations at QLS Level 3 course for? Aspiring aviation professionals seeking a comprehensive understanding of airport operations. Individuals interested in pursuing a career in airport customer service. Aviation enthusiasts aiming to broaden their knowledge of airport components and emergency procedures. Those seeking to specialize in security operations within the airport environment. Students with a passion for sustainable practices in the aviation industry. Career path Airport Customer Service Representative: £20,000 - £28,000 Airport Operations Manager: £30,000 - £40,000 Airport Security Officer: £22,000 - £30,000 Emergency Response Coordinator: £25,000 - £35,000 Weather Control Specialist: £28,000 - £35,000 Sustainability Officer in Aviation: £25,000 - £35,000 Prerequisites This Airport Management & Operations at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Airport Management Introduction to Airport Management 00:17:00 Module 2: Airport Customer Service Airport Customer Service 00:20:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:16:00 Module 4: Airport Components Airport Components 00:18:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:19:00 Module 6: Cargo Management Cargo Management 00:20:00 Module 7: Aviation Noise Control Aviation Noise Control 00:12:00 Module 8: Weather Control Weather Control 00:16:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:18:00 Module 10: Security Management Security Management 00:18:00 Module 11: Innovation and Growth Innovation and Growth 00:17:00 Mock Exam Mock Exam - Airport Management & Operations at QLS Level 3 00:20:00 Final Exam Final Exam - Airport Management & Operations at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Level 4 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Getting Started The OTHM Level 5 Diploma in Project Management aims to enhance learners' practical project management abilities and prepare them for diverse professional environments. Learners have the chance to: 1. Develop expertise in operations management. 2. Enhance skills in project quality management. 3. Gain knowledge of business strategy. 4. Explore responsible business practices. 5. Master project planning and execution. 6. Acquire proficiency in digital business practices. Upon completing this qualification, learners will possess industry-specific and hands-on skills, empowering them to effectively apply their knowledge professionally. This accomplishment will boost their career opportunities and open doors for further educational advancement. Key Benefits Examine the role of management information and systems in facilitating operational management. Demonstrate the capability to utilise various tools, techniques, and information for project control. Develop the capacity to assess an organisation's internal environment and its capabilities. Gain the ability to evaluate how responsible business practices affect business performance. Demonstrate the ability to launch a project and formulate a project plan. Comprehend the diverse roles of digital technologies in both B2B (business-to-business) and B2C (business-to-consumer) markets. Key Highlights Are you worried about the recent changes in Project management? Then, the OTHM Level 5 Diploma in Project Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Diploma in Project Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths: Portfolio Manager, with an average salary of £46,439 per year Business analyst with an average salary of £54,398 per year Risk Manager, with an average salary of £79,202 per year Healthcare Project Manager with an average salary of £51,749 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria: A relevant Level 4 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in three subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression Successful completion of the OTHM Level 5 Diploma in Project Management provides learners the opportunity to: Option for OTHM Level 6 Diploma in Project Management; or Approved qualification for Year 3 entry to UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Operations Management in Projects Reference No : J/650/4871 Credit : 20 || TQT : 200 This unit aims to foster learners' knowledge and comprehension of operations management across diverse organisational contexts. It scrutinises various facets of operations management about formulating, strategising, overseeing, and enhancing business operations. UNIT2- PROJECT QUALITY MANAGEMENT Reference No : K/650/4872 Credit : 20 || TQT : 200 This unit will explore the notion of quality, the procedures for managing quality, and their implications within projects and project management. UNIT3- BUSINESS STRATEGY AND SUSTAINABILITY Reference No : L/650/4873 Credit : 20 || TQT : 200 This unit aims to empower learners with insights into the intersection of business and society, equipping them with the skills needed to exercise responsible leadership for organisational sustainability. Learners will develop competencies in stakeholder engagement, macro-environment analysis, and offering evidence-based solutions for addressing business challenges. UNIT4- RESPONSIBLE BUSINESS PRACTICES Reference No : M/650/4874 Credit : 20 || TQT : 200 This unit enables learners to acquire the knowledge and competencies needed to critically assess the intricate role of business practices within global systems and to comprehend the challenges linked to responsible business transformation. UNIT5- PROJECT PLANNING, EXECUTION AND EVALUATION Reference No : R/650/4875 Credit : 20 || TQT : 200 In this hands-on unit, learners will implement project management strategies within a real-world business project. They will engage in self-directed and proactive study, initiate and formulate a client brief, and create efficient solutions. Learners will also have the chance to oversee a client project from its inception to conclusion, adhering to industry-standard methodologies. UNIT6- DIGITAL BUSINESS PRACTICES Reference No : T/650/4876 Credit : 20 || TQT : 200 In this unit, learners will grasp the influence of digital technologies on business operations. They will explore how these technologies align with business goals, foster customer engagement, enhance sales, and elevate customer service standards. This unit equips learners with practical insights into effectively utilising relevant technologies and applying modern digital approaches in business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.