Getting Started OTHM Level 3 Diploma in Business Studies equips the learner with the abilities and data to work the business and this course change the learner to grasp the connected problems to business and business environment. And this qualification helps the learner to urge full knowledge concerning the business functions and its role in our society. when completion of this course the learner will qualify the following level. Qualification awarded by OTHM RQF Level 3 represents sensible knowledge, skills, capabilities, and competencies that are assessed in tutorial terms as being like GCE AS/A Levels. Key Benefits Understand different learning styles. Learn IT skills for business writing Understand different learning styles. Understand different types of businesses and their functions. Understand the principles of people management Key Highlights Wishing to Empower yourself to contribute to the world in future? Then, SBTL delivers OTHM Level 3 Diploma in Business Studies, an in-depth understanding of the operations and structure of businesses. OTHM qualifications Level 3 represent practical knowledge, skills, capabilities and competences that are assessed in academic terms as being equivalent to GCE AS/A Levels. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 3 Diploma in Business Studies can open many career pathways including, but not limited to: Claims Handler (Entry Level); with an estimated average salary of £18,000 per annum Customer Support Assistant (Entry Level); with an estimated average salary of £20,593 per annum Administration Assistant (Entry Level); with an estimated average salary of £22,675 per annum Trainee Payroll Executive (Entry Level); with an estimated average salary of £21,000 per annum Marketing Assistant (Entry Level); with an estimated average salary of £22,500 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal. Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Formative assessment feedback will be provided by the tutors to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students' opportunity to study as per their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into the first year of a 3-year UK Bachelor's degree Direct entry into a range of their Bachelor's degree programmes. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) hence the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge that every employer is looking for. The learners pursuing an OTHM qualification will obtain an opportunity to enhance knowledge and grow key competencies to tackle situations and work projects more effectively which will in turn gives learners the potential to get promotion within workplace. Alternatively, it allows them to progress onto a MBA top-up/ Bachelor degree / Master degree programmes around the World. Flexible study options- All OTHM qualifications has a credit value which tells you how many credits are awarded when a unit is completed. The credit value will give an indication of how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: Award is achieved with 1 - 12 credits Certificate is achieved with 13 - 36 credits Diploma is achieved with at least 37 credits The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined total of 60 credits, 600 hours Total Qualification Time (TQT) and 360 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to Research and Academic Skills Reference No : R/616/0686 Credit : 10 || TQT : 100 This unit aims to supply learners with a grounding within the key analysis and tutorial skills needed for winning study at this level and later employment and/or more study. UNIT2- Using IT for Business Reference No : J/616/2712 Credit : 10 || TQT : 100 The aim of this unit is to introduce learner with the importance of IT in business development in current business world UNIT3- Introduction to Economics and Accounting Reference No : D/616/0691 Credit : 10 || TQT : 100 This unit aims to provide learners deep understanding of the role of economics and accounting in a business environment. UNIT4- Managing Business Events Reference No : R/616/2714 Credit : 10 || TQT : 100 This unit aims to develop learners' to know about the principles that apply to the planning and management of events in different business sectors UNIT5- Introduction to Marketing Reference No : D/616/2716 Credit : 10 || TQT : 100 The aim of this unit is to develop the learnersto know the principles that apply to marketing in a business environment, including marketing models, sales principles, and marketing planning. UNIT6- Introduction to the Business Environment Reference No : L/616/2713 Credit : 100 || TQT : 100 The goal of this unit is to make the learner aware of different type of business, their function, and structures, as well as understanding basic marketing principles. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Updated 2024 | Level 4 HLTA | Ofqual Regulated | By Focus Awards | Tutor Support | 100% Online | For Teaching Assistants
Embark on a transformative journey with our 'Effective Strategies for Teaching Students with Learning Disabilities Course.' This comprehensive programme unravels the intricacies of learning disabilities, providing a robust foundation for educators. The course intricately weaves the types of learning disabilities with insightful strategies, ensuring that every student's unique needs are met. From the formulation of Individualised Education Plans to mastering behavioural management, equip yourself with the tools to create an inclusive and supportive classroom environment. Learning Outcomes Gain in-depth knowledge of the various types of learning disabilities and their nuances. Develop the proficiency to design and implement Individualised Education Plans tailored to students' needs. Acquire strategies to support students facing reading, writing, and math challenges. Grasp the essentials of classroom modifications to enhance the learning experience for all. Understand behaviour management techniques and foster enhanced social skills in students with learning disabilities. Why buy this Effective Strategies for Teaching Students with Learning Disabilities Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Effective Strategies for Teaching Students with Learning Disabilities Course for? Educators aiming to broaden their understanding of learning disabilities and enhance their teaching techniques. Special educational needs coordinators (SENCOs) striving for updated knowledge and approaches. Parents and guardians of children with learning disabilities seeking supportive strategies. Psychology students and professionals aiming to specialise in educational support. School administrators and policy-makers wishing to optimise inclusive educational environments. Career path Special Needs Teacher: £25,000 - £41,000 Learning Support Assistant: £13,000 - £20,000 Educational Psychologist: £37,000 - £52,000 Special Educational Needs Coordinator (SENCO): £27,000 - £45,000 Behaviour Support Specialist: £22,000 - £35,000 Inclusion Manager: £30,000 - £50,000 Prerequisites This Effective Strategies for Teaching Students with Learning Disabilities Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Learning Disabilities Introduction to Learning Disabilities 00:15:00 Module 2: Types of Learning Disabilities Types of Learning Disabilities 00:21:00 Module 3: Understanding Individualised Education Plans (IEPs) Understanding Individualised Education Plans (IEPs) 00:15:00 Module 4: Classroom Adaptations for Students with Learning Disabilities Classroom Adaptations for Students with Learning Disabilities 00:18:00 Module 5: Teaching Strategies for Reading Difficulties Teaching Strategies for Reading Difficulties 00:17:00 Module 6: Teaching Strategies for Written Expression Teaching Strategies for Written Expression 00:15:00 Module 7: Teaching Strategies for Math Difficulties Teaching Strategies for Math Difficulties 00:19:00 Module 8: Behaviour Management and Social Skills for Students Behaviour Management and Social Skills for Students 00:15:00
The Caring for Challenging Behaviour of Young People Course is pivotal in today's world, especially for clinical training and nursing professionals. With modules focusing on understanding challenging behavior in young people with learning disabilities, organizing effective care, and implementing risk assessment and reactive strategies, this course equips individuals with essential skills. In an era where mental health issues among youth are increasingly prevalent, mastering techniques to address challenging behaviors is crucial. Employers in the UK highly value such expertise, offering lucrative job opportunities in various healthcare settings. Nurses and care professionalswith this certification can expect salaries ranging from £25,000 to £35,000 annually, depending on experience and location. The advantages of this course are abundant, as the demand for skilled professionals in this sector is rising steadily. In fact, the healthcare industry has witnessed a notable increase in demand, with job opportunities projected to grow by 12% over the next decade. Therefore, investing in the Caring for Challenging Behaviour of Young People Course not only enhances individual skill sets but also opens doors to rewarding career prospects in the UK healthcare sector. Key Features: CPD Certified Challenging Behaviour Course Free Certificate from Reed CIQ Approved Challenging Behaviour Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Challenging behaviour and learning disabilities Module 02: Key priorities for implementation Module 03: Children, young people and adults Module 04: Organising Effective Care Module 05: Risk assessment Module 06: Reactive strategies Learning Outcomes: Identify challenging behaviours in young people with learning disabilities. Implement key priorities for managing challenging behaviour effectively. Apply strategies for organising care for children, young people, and adults. Conduct risk assessments to mitigate potential harm in care settings. Employ reactive strategies to de-escalate challenging situations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Caring for Challenging Behaviour of Young People 1:07:57 1: Module 01: Challenging behaviour and learning disabilities Preview 07:40 2: Module 02: Key priorities for implementation 09:38 3: Module 03: Children, young people and adults 10:49 4: Module 04: Organising Effective Care 12:32 5: Module 05: Risk assessment 13:55 6: Module 06: Reactive strategies 11:23 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? This Caring for Challenging Behaviour of Young People course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Caring for Challenging Behaviour of Young People. Moreover, this course is ideal for: Teachers and educational support staff Social workers and youth workers Healthcare professionals working with young people Family support workers and counsellors Care home staff and residential support workers Requirements There are no requirements needed to enrol into this Caring for Challenging Behaviour of Young People course. We welcome individuals from all backgrounds and levels of experience to enrol into this Caring for Challenging Behaviour of Young People course. Career path After finishing this Caring for Challenging Behaviour of Young People course you will have multiple job opportunities waiting for you: Youth Support Worker - £18K to 25K/year. Behavioural Support Assistant - £18K to 30K/year. Child and Adolescent Mental Health Worker - £24K to 40K/year. Special Educational Needs Coordinator (SENCO) - £30K to 45K/year. Family Support Worker - £20K to 30K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Embark on an enlightening journey through the world of 'Phonics' with our comprehensive course. Dive deep into the intricacies of phonics education, uncovering the pivotal role it plays in early childhood learning. As you traverse through the well-crafted modules, from mastering the art of teaching phonics to understanding cognitive approaches in dyslexia, this course promises a holistic view. Learn not just about the academic aspects, but also the significance of involving parents and tailoring your approach to cater to individual needs, ensuring every child unlocks the door to linguistic brilliance. Learning Outcomes Understand the foundational concepts of phonics education and its significance. Adopt effective strategies for teaching phonics across various levels. Engage parents and carers in the phonics learning journey. Develop systematic assessment techniques and maintain comprehensive records. Address individual learning needs, including those of deaf children and those with dyslexia . Why choose this Phonics course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Phonics Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Phonics course for? Aspiring educators eager to specialise in phonics teaching. Current teachers aiming to enhance their pedagogical techniques. Parents desiring a deeper understanding of their child's learning journey. Speech therapists enhancing their linguistic toolset. Educational consultants advising schools and institutions on curriculum. Career path Phonics Teacher: £24,000 - £35,000 Primary School Teacher: £25,000 - £40,000 Speech Therapist: £26,000 - £50,000 Educational Psychologist: £40,000 - £60,000 Special Educational Needs Coordinator (SENCo): £30,000 - £45,000 Learning Support Assistant: £18,000 - £25,000 Prerequisites This Phonics does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phonics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Phonics Education Introduction to Phonics Education 00:14:00 Module 02: Role of Early Phonics Teaching Role of Early Phonics Teaching 00:19:00 Module 03: Career as Phonics Teacher Career as Phonics Teacher 00:11:00 Module 04: Teaching Phonics Teaching Phonics 00:21:00 Module 05: Jolly Phonics Jolly Phonics 00:19:00 Module 06: Involving Parents and Carers Involving Parents and Carers 00:17:00 Module 07: Speaking and Phonological Awareness Speaking and Phonological Awareness 00:26:00 Module 08: Systematic Assessment and Record Keeping Systematic Assessment and Record Keeping 00:26:00 Module 09: Meeting Individual Needs Meeting Individual Needs 00:31:00 Module 10: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:16:00 Module 11: Phonics for Deaf Children Phonics for Deaf Children 00:25:00 Module 12: Teaching Higher Level of Phonics Teaching Higher Level of Phonics 00:15:00
The Midday Supervisor in Schools course offers comprehensive training for individuals taking on the role of a midday supervisor in educational settings. Covering various aspects of school administration, student management, and maintaining a positive school culture, this course equips participants with the necessary skills to ensure the safety, well-being, and effective functioning of school environments. Learning Outcomes: Understand the fundamentals of school administration and the types of schools in the UK. Develop skills for creating and maintaining a positive school culture. Gain insights into educational administration and management practices. Learn strategies for safeguarding students and promoting child development. Address serious behavioral issues and problems faced by students. Manage school premises, ensuring safety and maintenance. Enhance self-management and stress-coping abilities as an administrator. Acquire knowledge about workplace development and dealing with stress in school settings. Why buy this Midday Supervisor in Schools? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Midday Supervisor in Schools there will be a MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to work as midday supervisors in schools. Professionals currently working in school environments who want to enhance their skills. Individuals interested in educational administration and student management. Parents or volunteers who wish to contribute to school environments. Prerequisites This Midday Supervisor in Schools does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Midday Supervisor in Schools was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Midday Supervisor: Supervise and ensure the safety of students during lunch breaks. School Administrator: Progress into broader administrative roles within educational institutions. Behavior Support Assistant: Address and manage serious behavioral issues in students. Student Welfare Officer: Contribute to students' well-being and safety in school settings. Educational Coordinator: Oversee and organize school activities, events, and student affairs. Course Curriculum Midday Supervisor in Schools Introduction to School Administration 00:12:00 Types of Schools In The UK 00:15:00 Workplace Development 00:12:00 Creating and Maintaining a School Culture 00:13:00 Educational Administration and Management 00:11:00 Safeguarding Students 00:14:00 Child Development 00:15:00 Serious Behavioural Issues and Problems of Students 00:12:00 Managing School Premises 00:10:00 Safety and Maintenance As an Administrator 00:08:00 Self-Management and Dealing with Stress 00:13:00 Mock Exam Mock Exam - Midday Supervisor in Schools 00:20:00 Final Exam Final Exam - Midday Supervisor in Schools 00:20:00 Assignment Assignment - Midday Supervisor in Schools 00:00:00
Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive Admin, Secretarial & PA - Level 7 online course. Admin, Secretarial & PA - Level 7 covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Admin, Secretarial & PA - Level 7. The Admin, Secretarial & PA - Level 7 course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Admin, Secretarial & PA - Level 7 will equip you with the skills required to set yourself up for career success. The Admin, Secretarial & PA - Level 7 provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Admin, Secretarial & PA - Level 7. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Admin, Secretarial & PA - Level 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:19:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:20:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 07 - Business Etiquette Business Etiquette 00:20:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 09 - Travel Arrangements Travel Arrangements 00:25:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:25:00 Module 12 - Time Management Time Management 00:35:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 14 - Business Writing Skills Business Writing Skills 00:41:00 Module 15 - Organisational Skills Organisational Skills 00:26:00 Module 16 - Communication Skills Communication Skills 00:27:00 Module 17- Customer Service Customer Service 00:17:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:52:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00