560 Support Assistant courses delivered On Demand

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Office Skills : Secretarial & PA Training skills? If yes, then you have come to the right place. Our comprehensive course on Office Skills : Secretarial & PA Training will assist you in producing the best possible outcome by mastering the Office Skills : Secretarial & PA Training skills. The Office Skills : Secretarial & PA Training course is for those who want to be successful. In the Office Skills : Secretarial & PA Training course, you will learn the essential knowledge needed to become well versed in Office Skills : Secretarial & PA Training. Our Office Skills : Secretarial & PA Training course starts with the basics of Office Skills : Secretarial & PA Training and gradually progresses towards advanced topics. Therefore, each lesson of this Office Skills : Secretarial & PA Training course is intuitive and easy to understand. Why would you choose the Office Skills : Secretarial & PA Training course from Compliance Central: Lifetime access to Office Skills : Secretarial & PA Training course materials Full tutor support is available from Monday to Friday with the Office Skills : Secretarial & PA Training course Learn Office Skills : Secretarial & PA Training skills at your own pace from the comfort of your home Gain a complete understanding of Office Skills : Secretarial & PA Training course Accessible, informative Office Skills : Secretarial & PA Training learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Skills : Secretarial & PA Training Study Office Skills : Secretarial & PA Training in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Skills : Secretarial & PA Training Course Office Skills : Secretarial & PA Training Curriculum Breakdown of the Office Skills : Secretarial & PA Training Course Module 01: Introduction to Admin Support Assistant Module 02: Introduction to Personal Assistant Module 03: Introduction to Office Administration Module 04: Skills of an Effective Administrator Module 05: Introduction to Reception and Receptionist Module 06: Business Telephone Skills Module 07: Representing Your Boss and Company Module 08: Business Etiquette Module 09: Mail Services and Shipping Module 10: Travel Arrangements Module 11: Organising Meeting and Conferences Module 12: Diary Management and Note taking Module 13: Time Management Module 14: Record Keeping and Filing Systems Module 15: Business Writing Skills Module 16: Organisational Skills Module 17: Communication Skills Module 18: Customer Service Module 19: Effective Planning and Scheduling Module 20: Invoicing Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Skills : Secretarial & PA Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Skills : Secretarial & PA Training. It is also great for professionals who are already working in Office Skills : Secretarial & PA Training and want to get promoted at work. Requirements To enrol in this Office Skills : Secretarial & PA Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Office Skills : Secretarial & PA Training course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Office Skills : Secretarial & PA Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started OTHM Level 3 Diploma in Business Studies equips the learner with the abilities and data to work the business and this course change the learner to grasp the connected problems to business and business environment. And this qualification helps the learner to urge full knowledge concerning the business functions and its role in our society. when completion of this course the learner will qualify the following level. Qualification awarded by OTHM RQF Level 3 represents sensible knowledge, skills, capabilities, and competencies that are assessed in tutorial terms as being like GCE AS/A Levels. Key Benefits Understand different learning styles. Learn IT skills for business writing Understand different learning styles. Understand different types of businesses and their functions. Understand the principles of people management Key Highlights Wishing to Empower yourself to contribute to the world in future? Then, SBTL delivers OTHM Level 3 Diploma in Business Studies, an in-depth understanding of the operations and structure of businesses. OTHM qualifications Level 3 represent practical knowledge, skills, capabilities and competences that are assessed in academic terms as being equivalent to GCE AS/A Levels. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 3 Diploma in Business Studies can open many career pathways including, but not limited to: Claims Handler (Entry Level); with an estimated average salary of £18,000 per annum Customer Support Assistant (Entry Level); with an estimated average salary of £20,593 per annum Administration Assistant (Entry Level); with an estimated average salary of £22,675 per annum Trainee Payroll Executive (Entry Level); with an estimated average salary of £21,000 per annum Marketing Assistant (Entry Level); with an estimated average salary of £22,500 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal. Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Formative assessment feedback will be provided by the tutors to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students' opportunity to study as per their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into the first year of a 3-year UK Bachelor's degree Direct entry into a range of their Bachelor's degree programmes. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) hence the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge that every employer is looking for. The learners pursuing an OTHM qualification will obtain an opportunity to enhance knowledge and grow key competencies to tackle situations and work projects more effectively which will in turn gives learners the potential to get promotion within workplace. Alternatively, it allows them to progress onto a MBA top-up/ Bachelor degree / Master degree programmes around the World. Flexible study options- All OTHM qualifications has a credit value which tells you how many credits are awarded when a unit is completed. The credit value will give an indication of how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: Award is achieved with 1 - 12 credits Certificate is achieved with 13 - 36 credits Diploma is achieved with at least 37 credits The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined total of 60 credits, 600 hours Total Qualification Time (TQT) and 360 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to Research and Academic Skills Reference No : R/616/0686 Credit : 10 || TQT : 100 This unit aims to supply learners with a grounding within the key analysis and tutorial skills needed for winning study at this level and later employment and/or more study. UNIT2- Using IT for Business Reference No : J/616/2712 Credit : 10 || TQT : 100 The aim of this unit is to introduce learner with the importance of IT in business development in current business world UNIT3- Introduction to Economics and Accounting Reference No : D/616/0691 Credit : 10 || TQT : 100 This unit aims to provide learners deep understanding of the role of economics and accounting in a business environment. UNIT4- Managing Business Events Reference No : R/616/2714 Credit : 10 || TQT : 100 This unit aims to develop learners' to know about the principles that apply to the planning and management of events in different business sectors UNIT5- Introduction to Marketing Reference No : D/616/2716 Credit : 10 || TQT : 100 The aim of this unit is to develop the learnersto know the principles that apply to marketing in a business environment, including marketing models, sales principles, and marketing planning. UNIT6- Introduction to the Business Environment Reference No : L/616/2713 Credit : 100 || TQT : 100 The goal of this unit is to make the learner aware of different type of business, their function, and structures, as well as understanding basic marketing principles. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Overview: Did you know that approximately 5.3 million children in the UK struggle with reading and writing? As a result, the demand for skilled Phonics Teaching Assistants has skyrocketed. Phonics education is a proven method to help children develop reading and writing skills. With our comprehensive Phonics Teaching Assistant course, you can become an invaluable asset in shaping the literacy foundation of young learners. This course is designed to provide you with the knowledge and expertise needed to support teachers in implementing effective phonics instruction. With a focus on evidence-based strategies and the latest research in literacy development, this course equips you with the tools to make a real difference in the lives of struggling readers. As a Phonics Teaching Assistant, you'll play a vital role in helping children with dyslexia learn to read and write. You'll work with teachers to deliver phonics lessons, provide individual support, and assess children's progress. Enrol in this course today and start your journey to becoming a successful Phonics Teaching Assistant! Key Features of the Course: CPD Certificate upon successful completion 24/7 Learning Assistance Access to interesting learning materials Comprehensive course curriculum covering essential topics Self-paced learning with lifetime access Who is This Course For? This Phonics Teaching Assistant course is ideal for individuals passionate about education and seeking to enhance their skills in supporting phonics instruction. Whether you are an aspiring teaching assistant, a parent looking to assist your child's learning, or a professional in a related field, this course will provide you with the knowledge and useful techniques needed to support students with reading difficulties. What You Will Learn: In this Phonics Teaching Assistant course, you will delve into various modules covering key aspects of phonics education. Firstly, you will gain a solid foundation in phonics teaching principles, followed by an in-depth exploration of Jolly Phonics, a widely acclaimed program. You will also develop an understanding of dyslexia and learning difficulties, learning cognitive approaches to support learners with dyslexia. Moreover, you will discover effective strategies for involving parents and carers in the learning process. Additionally, you will learn about phonological awareness and how to foster speaking skills. The course will guide you through systematic assessment and record-keeping, ensuring you have the tools to monitor progress effectively. You will also explore strategies for meeting individual needs and teaching higher levels of phonics. Lastly, you will gain insights into teaching phonics to deaf children. Why Enrol in This Course: By enrolling in this Phonics Teaching Assistant course, you will acquire the skills and knowledge to impact children's literacy development. This course has received top reviews and has recently been updated to incorporate the latest research and teaching practices. Requirements: No prior experience or qualifications are necessary to enrol in this Phonics Teaching Assistant course. A passion for education, a desire to help struggling readers, and a commitment to learning are all that are needed to embark on this rewarding journey. Career Path: Upon completion of this Phonics Teaching Assistant course, you will be equipped with the skills to pursue various roles, including: Phonics Teaching Assistant - Average UK Salary: £19,000 per annum Learning Support Assistant - £17,500 per annum Education Assistant - £18,000 per annum Literacy Intervention Tutor - £21,000 per annum Special Educational Needs (SEN) Assistant - £20,000 per annum Early Years Practitioner - £18,500 per annum Primary School Teaching Assistant - A £18,000 per annum Certification: Upon successful completion of the Phonics Teaching Assistant course, you will receive a Continuing Professional Development (CPD) certificate, internationally recognised for its quality and credibility. This certification validates your newly acquired skills and can boost your career prospects in the education sector. Enrol today and take the first step towards a fulfilling and impactful career in education! Course Curriculum 12 sections • 12 lectures • 04:27:00 total length •Module 1: Introduction to Phonics Education: 00:14:00 •Module 2: Teaching Phonics: 00:22:00 •Module 3: Jolly Phonics: 00:20:00 •Module 4: Dyslexia and Learning Difficulties: 00:18:00 •Module 5: Cognitive Approaches in Dyslexia: 00:16:00 •Module 6: Involving Parents and Carers: 00:18:00 •Module 7: Speaking and Phonological Awareness: 00:27:00 •Module 8: Systematic Assessment and Record Keeping: 00:27:00 •Module 9: Meeting Individual Needs: 00:32:00 •Module 10: Cognitive Approaches in Dyslexia: 00:25:00 •Module 11: Phonics for Deaf Children: 00:22:00 •Module 12: Teaching Higher Level of Phonics: 00:26:00

Experience the power of empathy and knowledge in our transformative course, "Physical Needs and Roles and Responsibilities in Disability and SEN." Uncover the profound impact of disabilities and special educational needs, and gain a deep understanding of the crucial roles and responsibilities within this community. Through expertly crafted modules, delve into the intricacies of legal entitlement, disabilities and development, types of special educational needs, and the far-reaching effects of disability. Join us on this extraordinary journey of compassion and discovery as we equip you with the knowledge needed to navigate the complex world of disability and SEN. Enrol in "Physical Needs and Roles and Responsibilities in Disability and SEN" today. Learning Outcomes: Upon completion of the Disability and SEN course, you can expect to: Gain a comprehensive understanding of legal entitlement and its application in the context of disability and SEN. Develop insights into various disabilities, their impact on development, and the unique challenges faced by individuals with special educational needs. Identify and differentiate between different types of special educational needs, enhancing your ability to provide appropriate support and resources. Explore the wide-ranging effects of disability on individuals, their families, and society as a whole, fostering empathy and compassion. Acquire knowledge of the roles and responsibilities associated with addressing physical needs in the context of disability and SEN. Develop a holistic perspective on communication and interaction. Why Prefer this Policies and Procedures for Positive Behaviour in Children and Youth Course? Opportunity to earn a certificate accredited by CPD QS after completing this Policies and Procedures for Positive Behaviour in Children and Youth course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support Unlock the transformative potential of "Disability and SEN" with our comprehensive course on Physical Needs and Roles, and Responsibilities. Delve deep into the intricate world of legal entitlement, disabilities, special educational needs, and the profound effects of disability. Through engaging modules, you'll gain the knowledge and understanding necessary to make a meaningful difference in the lives of individuals with disabilities and SEN. Our Disability and SEN course equip you with the insights to navigate the complexities of disability and SEN. You'll develop a heightened sense of empathy and compassion, enabling you to provide the support and resources needed for those with special educational needs. With a focus on roles and responsibilities, you'll gain a holistic understanding of the various factors involved in addressing physical needs, communication, and interaction within this diverse community. Upon successful completion of the Disability & SEN course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Disability and SEN course is ideal for educators, support staff, parents, or anyone interested in deepening their understanding of disability and SEN. Whether you're seeking to enhance your professional skills, broaden your knowledge for personal growth, or make a positive impact in the lives of others, this course offers invaluable insights and practical strategies. Requirements You will not need any prior background or expertise. All you need to take this Policies and Procedures for Positive Behaviour in Children and Youth is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Disability and SEN course will be helpful for anyone looking to pursue a career as: SEN Teacher: £25,000 - £45,000 per annum Learning Support Assistant: £15,000 - £25,000 per annum SEN Coordinator: £30,000 - £50,000 per annum Behaviour Specialist: £25,000 - £40,000 per annum Inclusion Officer: £25,000 - £40,000 per annum Disability Support Worker: £18,000 - £28,000 per annum

Build your communication skills to boost the productivity of office administration. Learn Business Etiquette, Organisational Skills, Effective Planning and Scheduling.

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Updated 2024 | Level 4 HLTA | Ofqual Regulated | By Focus Awards | Tutor Support | 100% Online | For Teaching Assistants

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