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2416 Supervisor courses

Veterinary Nursing

4.5(3)

By Studyhub UK

The 'Veterinary Nursing' course offers comprehensive training in animal care and emergency response for individuals aspiring to become skilled veterinary nurses. Participants will learn about various aspects of veterinary nursing, including animal welfare, first aid, and essential nursing skills, preparing them to provide quality care to animals in veterinary clinics and other animal care settings. Learning Outcomes: Gain a solid understanding of veterinary nursing principles and practices. Learn to provide basic care and ensure animal welfare across species. Understand career prospects and opportunities in veterinary nursing. Familiarize with veterinary nursing legislation and regulations. Develop skills in responding to emergencies such as collapse, seizures, and poisoning. Acquire knowledge of cardiopulmonary resuscitation and shock management. Learn techniques for managing bleeding, fractures, bites, and stings. Build proficiency in pet first aid and assembling a comprehensive first aid kit. Why buy this Veterinary Nursing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Veterinary Nursing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Veterinary Nursing does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring veterinary nurses seeking comprehensive training. Animal lovers interested in a career in veterinary nursing. Veterinary assistants aiming to enhance their skills and knowledge. Individuals looking to work in animal care and veterinary settings. Prerequisites This Veterinary Nursing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Nurse - Median salary of $34,000 - $47,000 per year. Veterinary Technician - Median salary of $34,000 - $47,000 per year. Animal Care Supervisor - Median salary of $37,000 - $50,000 per year. Shelter Manager - Median salary of $40,000 - $55,000 per year. Emergency Veterinary Nurse - Median salary of $40,000 - $55,000 per year. Course Curriculum Module 01. Introduction to Veterinary Nursing Introduction to Veterinary Nursing 00:15:00 Module 02. Basic Care and Animal Welfare of All Species Basic Care and Animal Welfare of All Species 00:28:00 Module 03. Career Prospect and Development Career Prospect and Development 00:20:00 Module 04. Veterinary Nursing Legislation Veterinary Nursing Legislation 00:17:00 Module 05: Collapse & Unconsciousness Collapse & Unconsciousness 00:12:00 Module 06: Cardiopulmonary Resuscitation Cardiopulmonary Resuscitation 00:22:00 Module 07. Shock Shock 00:11:00 Module 08. Bleeding Bleeding 00:15:00 Module 09. Bandage Bandaging 00:27:00 Module 10. Fractures Fractures 00:09:00 Module 11. Seizures Seizures 00:05:00 Module 12. Choking & Drowning Choking & Drowning 00:07:00 Module 13. Heat Stroke & Hypothermia Heat Stroke & Hypothermia 00:05:00 Module 14. Burns & Scalds Burns & Scalds 00:06:00 Module 15. Poisoning Poisoning 00:10:00 Module 16. Bites and Stings Bites & Stings 00:05:00 Module 17. Common Emergencies Common Emergencies 00:17:00 Module 18. Managing a First Aid Scenario Managing a First Aid Scenario 00:05:00 Module 19. Pet First Aid Kit Pet First Aid Kit 00:10:00

Veterinary Nursing
Delivered Online On Demand4 hours 6 minutes
£10.99

Midwifery Training

4.5(3)

By Studyhub UK

Embark on a transformative journey into the realm of Midwifery Training, delving into the art and science of caring for expectant mothers and newborns. Explore diverse topics, from midwifery's historical origins to medical disorders of pregnancy, effective communication, and ethical considerations. This comprehensive course equips you with the knowledge and skills to make a meaningful impact in maternal and newborn care. Learning Outcomes: Understand the origins and significance of midwifery in maternal and newborn care. Explore midwifery as a rewarding career option, encompassing management and education. Examine the role of midwives in promoting health, addressing inequalities, and supporting healthy pregnancies. Navigate the social, cultural, and spiritual contexts of childbearing to provide holistic care. Master antenatal, intrapartum, and postnatal care, including screening, induction, and infection management. Gain proficiency in newborn care, breastfeeding support, and managing neonatal health. Address complex topics such as stillbirth, mental health, medical disorders, and multiple births. Develop effective communication skills and ethical decision-making within the context of midwifery. Why buy this Midwifery Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Midwifery Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Midwifery Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Midwives and Healthcare Professionals Specializing in Maternal and Newborn Care. Nursing and Medical Students Interested in Women's Health and Pregnancy Care. Individuals Passionate About Providing Compassionate and Holistic Maternity Support. Healthcare Practitioners Looking to Expand Their Expertise in Midwifery. Prerequisites This Midwifery Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Registered Midwife - $60,000 to $100,000/year. Maternal Health Nurse - $55,000 to $90,000/year. Maternity Ward Supervisor - $70,000 to $120,000/year. Women's Health Educator - $50,000 to $80,000/year. Maternity Clinic Director - $80,000 to $130,000/year. Course Curriculum Midwifery Training Definition and Origin of Midwifery 00:24:00 Midwifery as a Career Option 00:17:00 Midwifery Management and Education 00:30:00 Midwives' Role in Health and Inequality 00:27:00 Social, Cultural and Spiritual Context of Childbearing 00:24:00 Antenatal Care and Screening 00:46:00 Midwifery Support in Labour Intrapartum Care 00:35:00 Induction of labour 00:23:00 Postnatal Care as a Midwife 00:27:00 Nurture and Nature: The Healthy Newborn 00:23:00 Stillbirth, Neonatal Death and Bereavement 00:33:00 Infant feeding 00:23:00 Newborn Infection 00:30:00 Home Birth 00:29:00 Complementary and Alternative Medicines Applied to Maternity Care 00:21:00 Pharmacology and Medicines Management 00:22:00 Bleeding in Pregnancy 00:26:00 Medical Disorders of Pregnancy 00:28:00 Pre-term Labour 00:19:00 Twins and higher-order births 00:19:00 Care During the Third Stage of Labour 00:19:00 Terminology and Abbreviations for Midwifery 00:30:00 Perinatal mental health 00:25:00 Supporting a Healthy Pregnancy 00:31:00 Contraception and family planning 00:26:00 Effective Communication for Midwifery 00:28:00 Ethics in Midwifery 00:21:00 Assignment Assignment - Midwifery Training 00:00:00

Midwifery Training
Delivered Online On Demand11 hours 46 minutes
£10.99

Leadership & Management Level 3 Advanced Diploma - CPD Accredited

By Online Training Academy

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate from Reed CIQ Approved Leadership & Management course Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Leadership & Management Level 3 Advanced Diploma - CPD Accredited 4:59:36 1: Module 1: Foundations of Management and Leadership 26:16 2: Module 2: Exploring Leadership Theories 14:37 3: Module 3: Enhancing Management and Leadership Performance 07:51 4: Module 4: Building and Leading High-Performance Teams 20:42 5: Module 5: Employee Motivation Strategies 14:57 6: Module 6: Mastering Organizational Skills 15:10 7: Module 7: Effective Talent Management Techniques 21:44 8: Module 8: Strategic Succession Planning 13:56 9: Module 9: Business Process Optimization 14:30 10: Module 10: Advanced Communication Skills for Leaders 15:16 11: Module 11: Proven Negotiation Techniques for Leaders 08:24 12: Module 12: Efficient Meetings Management and Constructive Feedback 11:08 13: Module 13: Navigating Change Successfully 12:11 14: Module 14: Effective Time Management Strategies 20:37 15: Module 15: Stress Management for Leaders 07:58 16: Module 16: Embracing Emotional Intelligence in Leadership 17:56 17: Module 17: Conflict Resolution and Management 06:39 18: Module 18: Navigating Office Politics with Finesse 19:52 19: Module 19: Strategic Risk Management 19:47 20: Module 20: Corporate Responsibility and Ethical Leadership 08:05 21: CPD Certificate - Free 01:00 22: Leave A Review 01:00 Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diplomacourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership & Management Level 3 Advanced Diploma - CPD Accredited
Delivered Online On Demand5 hours
£12

Level 5 Certificate in British Cleaning

By Online Training Academy

Step into the world of cleanliness and precision with our Level 5 Certificate in British Cleaning Course, designed to equip you with the essential skills and knowledge needed to excel in the cleaning industry. In the UK alone, the cleaning sector employs over 700,000 individuals, offering a diverse array of opportunities for those with the right expertise. Delve into modules covering everything from residential cleaning practices to effective office cleaning strategies, ensuring you're adept at handling any cleaning challenge that comes your way. With a focus on safety, hygiene, and business acumen, this British Cleaning comprehensive course prepares you to launch your own cleaning venture or elevate your career within existing cleaning enterprises. Whether you aspire to manage unusual waste situations, lead teams with confidence, or develop marketing strategies for business expansion, our British Cleaning Course provides the groundwork for success in this thriving industry. Join us and become a vital cog in the machinery of cleanliness. Key Features This Level 5 Certificate in British Cleaning Course Includes: This British Cleaning Course CPD Certified Free Certificate from Reed CIQ Approved British Cleaning Course Developed by Specialist Lifetime Access Course Curriculum Level 5 Certificate in British Cleaning Course: Module 01: Exploring the Cleaning Profession Module 02: The Varied Landscape of Cleaning Roles Module 03: Cleaning Tools, Products, and Attire Essentials Module 04: Residential Cleaning Practices Module 05: Cleaning Protocols for Food and Commercial Kitchens Module 06: Maintaining Hygiene in Bathrooms and Toilets Module 07: Effective Office Cleaning Strategies Module 08: Cleaning External Surfaces and Outdoor Spaces Module 09: Managing Unusual Waste Situations Module 10: Safety in Chemical Usage, Key Management, and Alarm Codes Module 11: Launching a Cleaning Venture and Strategic Planning Module 12: Business Operation with a Focus on Service Quality Module 13: Ensuring Customer Satisfaction Module 14: Supervision and Team Management Module 15: Strategies for Marketing, Advertising, and Sales Module 16: Business Expansion Tactics Module 17: Insurance, Taxation, and Supplementary Equipment for Business Owners Learning Outcomes This Level 5 Certificate in British Cleaning Course Comes with: Evaluate diverse cleaning roles understanding their significance in varied settings. Apply appropriate cleaning tools, products, and attire for efficient practices. Implement residential and commercial cleaning protocols adhering to industry standards. Execute hygiene practices in bathrooms, kitchens, offices, and external environments. Develop strategic plans for launching, managing, and expanding cleaning ventures. Navigate insurance, taxation, and supplementary equipment for successful business operations. Certification After completing this Level 5 Certificate in British Cleaning course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 5 Certificate in British Cleaning 2:48:35 1: Module 1: Exploring the Cleaning Profession Preview 08:36 2: Module 2: The Varied Landscape of Cleaning Roles 11:35 3: Module 3: Cleaning Tools, Products, and Attire Essentials 11:05 4: Module 4: Residential Cleaning Practices 10:16 5: Module 5: Cleaning Protocols for Food and Commercial Kitchens 10:07 6: Module 6: Maintaining Hygiene in Bathrooms and Toilets 09:48 7: Module 7: Effective Office Cleaning Strategies 08:33 8: Module 8: Cleaning External Surfaces and Outdoor Spaces 08:56 9: Module 9: Managing Unusual Waste Situations 09:18 10: Module 10: Safety in Chemical Usage, Key Management, and Alarm Codes 10:25 11: Module 11: Launching a Cleaning Venture and Strategic Planning 09:02 12: Module 12: Business Operation with a Focus on Service Quality 11:13 13: Module 13: Ensuring Customer Satisfaction 09:18 14: Module 14: Supervision and Team Management 08:57 15: Module 15: Strategies for Marketing, Advertising, and Sales 10:13 16: Module 16: Business Expansion Tactics 08:14 17: Module 17: Insurance, Taxation, and Supplementary Equipment for Business Owners 11:59 18: CPD Certificate - Free 01:00 Who is this course for? Level 5 Certificate in British Cleaning Course Individuals aspiring to excel in the professional cleaning industry. Entrepreneurs seeking to establish and grow a cleaning services business. Cleaning staff aiming to enhance their knowledge and career opportunities. Managers or supervisors overseeing cleaning teams in diverse environments. Business owners looking to improve service quality and customer satisfaction. Career path Level 5 Certificate in British Cleaning Course Cleaning Supervisor - £20K to 30K/year. Commercial Cleaner - £18K to 25K/year. Hygiene Manager - £25K to 35K/year. Waste Management Officer - £22K to 28K/year. Cleaning Business Owner - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 Certificate in British Cleaning
Delivered Online On Demand2 hours 48 minutes
£12

Leadership & Management Level 3 Advanced Diploma - CPD Accredited

By Online Training Academy

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Managementcourse Free Certificate from Reed CIQ Approved Leadership & Management course Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Leadership & Management Level 3 Advanced Diploma - CPD Accredited 4:59:36 1: Module 1: Foundations of Management and Leadership 26:16 2: Module 2: Exploring Leadership Theories 14:37 3: Module 3: Enhancing Management and Leadership Performance 07:51 4: Module 4: Building and Leading High-Performance Teams 20:42 5: Module 5: Employee Motivation Strategies 14:57 6: Module 6: Mastering Organizational Skills 15:10 7: Module 7: Effective Talent Management Techniques 21:44 8: Module 8: Strategic Succession Planning 13:56 9: Module 9: Business Process Optimization 14:30 10: Module 10: Advanced Communication Skills for Leaders 15:16 11: Module 11: Proven Negotiation Techniques for Leaders 08:24 12: Module 12: Efficient Meetings Management and Constructive Feedback 11:08 13: Module 13: Navigating Change Successfully 12:11 14: Module 14: Effective Time Management Strategies 20:37 15: Module 15: Stress Management for Leaders 07:58 16: Module 16: Embracing Emotional Intelligence in Leadership 17:56 17: Module 17: Conflict Resolution and Management 06:39 18: Module 18: Navigating Office Politics with Finesse 19:52 19: Module 19: Strategic Risk Management 19:47 20: Module 20: Corporate Responsibility and Ethical Leadership 08:05 21: CPD Certificate - Free 01:00 22: Leave A Review 01:00 Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diplomacourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership & Management Level 3 Advanced Diploma - CPD Accredited
Delivered Online On Demand5 hours
£12

UK Payroll Administrator

4.9(27)

By Apex Learning

Ultimate UK Payroll Training | Master Accounting, Tax, Finance, Xero, and Learn UK Employment Law, AML | Tutor Support | Lifetime Access

UK Payroll Administrator
Delivered Online On Demand3 days
£49

Venepuncture Level 3

4.8(9)

By Skill Up

As a medical professional, you understand the importance of venepuncture. But are you ready for anything that might come up? Venepuncture Level 3 will teach you how to use sophisticated methods, figure out issues, and lower dangers when performing venepuncture.

Venepuncture Level 3
Delivered Online On Demand2 hours
£14.99

Security Officer Training Course

5.0(1)

By Course Gate

Enroll in our Security Officer Training course to become a proficient security professional. Learn essential skills such as risk management, crime prevention, and effective security strategies. Complete the course to earn your certification and advance your career in the security field.

Security Officer Training Course
Delivered Online On Demand11 hours 15 minutes
£11.99

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Site Management Diploma

4.7(47)

By Academy for Health and Fitness

Building projects are often organised by construction or site managers to guarantee that they are finished safely, within budget, and on time. All of these areas, as well as others, will be covered in our site management course. Managing a construction project is a huge responsibility. You need to be knowledgeable about managing sites, developing property, and conventional health and safety precautions. You also need to know the applicable rules and regulations. This is covered in the site management course. We will also teach you emergency first aid and communication skills training, which is essential for any professional. Enrol in this site management course if you want to advance your career and improve your current skills. This Diploma in Site Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcome Be able to manage a complex building project effectively, from the initial planning phase to the final completion. Learn more about the property development and management process, as well as the health and safety regulations that must be met in a construction site. Determine what COSHH is and how to operate safely by following safety precautions. Learn the risks of working at height and in confined spaces, and how to mitigate them. Understand the first aid training emergency procedures. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. This site management course will teach you the fundamentals of site management as well as the activities required to manage the assets of a construction company. It teaches construction site loss and decision-making principles, as well as an overview of the elements that comprise a modern construction management team. *** Course Curriculum *** Module 01: Introduction to Construction Management Introduction Market Size and Its Importance Features of the Construction Industry Module 02: Project Life Cycle and Success Project Phases Construction Stages Project Life Cycle Module 03: Preliminary Site Investigation & Site Organisation Building Types Zoning and Other Factors Environmental Impact Study (EIS) Module 04: Construction Site Layout Planning and Temporary Facilities Management Consequences of an Unplanned Construction Site Layout Elements of Site Layout Planning Temporary Facilities Characteristics Module 05: Site Management Site Boundaries Access Roads Provision of Services Module 06: Planning & Management of Equipment Equipment Productivity Product Features and Attachments Selecting and Matching Construction Equipment Module 07: Construction Materials Management Types of Materials Purchase of Materials and Equipment Planning and Control of Materials Module 08: Stock Control Stages of Stock Control Problems of Excessive Stock The Storage Function Module 09: Quality Assurance and Customer Care Definition of Quality The Threshold for Construction Quality Module 10: Legal Aspects of Contracting Definition of a Contract Essential Elements of a Contract Module 11: Human Resources Management Planning of Manpower Construction Companies Module 12: Risk and Value Management Risk and Value Imperatives Integrating Risk and Value Module 13: Communications, Information and Documentation of Construction Communications On-Site Daily Logs, Reports and Construction Diary Meetings Module 14: Health and Safety in Construction Management Legal Obligations Financial Costs of an Accident Moral Obligations & Self-Preservation Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction Site Manager Construction Site Supervisor Civil Engineer Construction Project Manager Requirements You will not need any prior background or expertise to enrol in this course. Career path With proper training and relevant experience, one could move into contract management or consultancy. With further training, learners could work in support services like health and safety or building inspection. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Site Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Site Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Site Management Diploma
Delivered Online On Demand3 weeks
£12