Unlock the secrets of expertly managing facilities with our comprehensive course designed for the discerning professional. Imagine mastering the art of creating harmonious workplace environments, ensuring smooth operations, and optimising maintenance strategies. This course offers a journey through every aspect of facilities management, equipping you with the knowledge to enhance the life cycle of your facilities, oversee crucial projects with precision, and navigate the complex world of real estate. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the critical aspects of human resource management and discover the balance between outsourcing services and leveraging in-house talent. Embrace the principles of sustainable development, transforming your approach to facilities management with environmentally conscious strategies. This is more than just a course; it's an opportunity to elevate your expertise and make a significant impact in the world of facilities management. Join us and step into a future where you hold the keys to exceptional facility operations and sustainable development. Course Curriculum Module 01: Introduction to Facility Management Module 02: Workplace Facilities Module 03: Operations of Facilities Module 04: Operations and Maintenance Module 05: Facilities Life Cycle Module 06: Project Management Module 07: Real Estate Module 08: Human Resource Management Module 09: Outsourcing of Services or In-House Staff Module 10: Sustainable Development and Facilities Management Learning Outcomes: Master the fundamentals of effective facility management for diverse environments. Evaluate workplace facilities to enhance productivity and employee well-being. Implement efficient operations and maintenance strategies for facility longevity. Understand the full life cycle of facilities management. Apply project management principles to facilities management tasks. Integrate sustainable development practices in facilities management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to manage diverse facility types. Professionals seeking to enhance facility operational efficiency. Managers looking to integrate sustainability in facilities. Real estate professionals expanding their management expertise. HR professionals overseeing workplace environments. Career path Facilities Manager Operations Manager Maintenance Supervisor Real Estate Manager Sustainability Coordinator Project Manager in Facilities Management Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Retail Management: Retail Management Online Training Are you prepared to advance your career in retail management? Getting customer pleasure is crucial in retail management. With this thorough course in Retail Management: Retail Management Training course, you may succeed in this vibrant international business! With the help of this advanced diploma in retail management, you may learn how to develop your current sales abilities. From retail management, you will learn how to develop solid client relationships and various marketing methods. Retail management also teaches you how to benefit from professional-level communication skills. Retail Management is also advantageous for perfecting the art of dealing with challenging customers and learning how to effectively assess customer behavior. The most significant stock management concerns are covered in Retail Management. Enroll in our Retail Management: Retail Management Training course to boost your management proficiency and develop some highly applicable retail management abilities. Learning Outcomes After completing this Retail Management: Retail Management Training course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in Retail Management. Understand the strategic planning in Retail Management. Understand the importance of location in Retail Management and merchandise business. Explain retail supply chain and promotional strategies in the Retail Management course. Understand the impact of information technology in Retail Management business. Special Offers of this Retail Management: Retail Management Training course This Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course Other courses are included with this Retail Management Course Complete Bundle Course 01: Level 5 Retail Management Course Course 02: Level 7 Business Management Course 03: Level 7 Project Management Course 04: Level 5 Diploma in Risk Management Course 05: Level 4 Time Management Course Course 06: Level 4 Logistics Management Course 07: Level 7 Diploma in Facilities Management Course 08: Level 7 Diploma in Operations Management Course 09: Workplace Stress Management Course 10: Business Process Management [ Note: Free PDF certificate as soon as completing the Retail Management: Retail Management Course (Level 5 Diploma] Retail Management: Retail Management Online Training Industry Experts Designed this Retail Management course into 16 detailed modules. Course Curriculum of Retail Management: Retail Management Training course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing Assessment Method of Retail Management: Retail Management After completing each module of the Retail Management: Retail Management Training course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management: Retail Management After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course, you will be entitled to a Certificate of Completion from Training Tale, which is completely free to download. Who is this course for? Retail Management: Retail Management Online Training Learners can take this Retail Management: Retail Management Training course even if they have no prior knowledge of Retail-Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Training course. There are no admissions deadlines, and you can start this Retail Management: Retail Management course at any time. Requirements Retail Management: Retail Management Online Training Students who intend to enrol in this Retail Management: Retail Management Training Course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven. Retail Management: Basic computer knowledge. Retail Management: A minimum of 16 years of age is required. Career path Retail Management: Retail Management Online Training After completing the Retail Management: Retail Management Course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Team Leader Certificates Certificate of completion Digital certificate - Included
Unlock the power of comprehensive training with our all-inclusive bundle: "Adults Nursing, End of Life Care & Safeguarding Adults." In the UK, where the demand for skilled healthcare professionals is ever-rising, this Adults Nursing, End of Life Care & Safeguarding Adults bundle becomes your gateway to success. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Nursing Assistant Diploma Course 02: Adult Nursing Training Course 03: End of Life Care Course Course 04: Domiciliary Care Support Worker Course 05: Safeguarding Vulnerable Adults Training (Level 1) Course 06: Health and Social Care Management Course 07: Care Planning and Record Keeping | Health & Safety Online Course Course 08: Adult Education Mastery Training Did you know? The UK's healthcare sector is projected to face a shortage of over 40,000 qualified professionals by 2025, with adult nursing and end-of-life care critical areas of need. Our Adults Nursing, End of Life Care & Safeguarding Adults bundle, meticulously crafted to address these pressing demands, offers a unique opportunity for you to master essential skills. Don't miss out on this chance to be a part of a rewarding journey - embark on your "Adults Nursing, End of Life Care & Safeguarding Adults" adventure today! Learning Outcomes Master adult nursing techniques for holistic patient care. Develop sensitivity and competence in end-of-life care. Recognize, prevent, and address vulnerable adult abuse. Provide essential domiciliary care support to patients. Acquire healthcare management skills for effective leadership. Excel in care planning, record keeping, and safety protocols. The UK's demand for qualified healthcare professionals has reached a critical juncture. The shortage of skilled practitioners in adult nursing, end-of-life care, and safeguarding vulnerable adults poses a pressing challenge. Our Adults Nursing, End of Life Care & Safeguarding Adults bundle presents the solution - a tailored collection of courses meticulously designed to equip you with the expertise required to make a meaningful impact. You will gain proficiency in various vital skills through a carefully curated curriculum. From mastering the nuances of adult nursing techniques and end-of-life care sensitivity to effectively addressing abuse and promoting patient independence, each course targets a specific aspect of holistic patient care. This Adults Nursing, End of Life Care & Safeguarding Adults bundle offers the flexibility of online learning, allowing you to study at your pace and convenience. Whether starting a new career path or enhancing your existing skills, our Adults Nursing, End of Life Care & Safeguarding Adults bundle fits seamlessly into your life. Learn from real-world scenarios, equipping yourself to provide exceptional patient care. The promise to you by completing the Adults Nursing, End of Life Care & Safeguarding Adults bundle, you're not just gaining a set of skills - you're transforming into a compassionate and capable healthcare professional. You can expect a brighter future where your expertise bridges the gap in healthcare services and makes a genuine difference in patients' lives. Face the challenges of the healthcare sector head-on with the "Adults Nursing, End of Life Care & Safeguarding Adults" bundle. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare professionals entering the field. Current healthcare workers aim to enhance their skills. Nursing assistants are seeking comprehensive training. Domiciliary caregivers provide home-based support. Care facility staff delivering specialized care. Healthcare managers are leading with expertise. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Adult Nurse: £25,000 - £45,000/year. End-of-Life Care Specialist: £28,000 - £40,000/year. Safeguarding Officer: £25,000 - £35,000/year. Domiciliary Care Coordinator: £20,000 - £30,000/year. Care Facility Supervisor: £22,000 - £35,000/year. Healthcare Manager: £30,000 - £60,000/year. Training and Education Coordinator: £25,000 - £40,000/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
This Hotel Receptionist course is for SPANISH Speaking People This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease. According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist. Translated in Spanish: Este curso de espa��ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepci��n. Obtendr�� una descripci��n general de la industria hotelera aprendiendo habilidades de comunicaci��n, servicio al cliente, gesti��n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Adem��s, podr�� manejar cualquier situaci��n que se le presente con facilidad. Seg��n Reed, un recepcionista de hotel puede ganar hasta £24.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como gu��a para ejecutar a la perfecci��n el rol de Recepcionista de Hotel? Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Hotel Receptionist (In Spanish) Module 01: Panorama general de la industria hotelera Module 02: Gesti��n of Frente Oficina de Operaciones Module 03: Habilidades de comunicaci��n Module 04: Servicio al cliente Module 05: Habilidades de un administrador eficaz Module 06: Gesti��n de conflictos Module 07: Gesti��n del tiempo Module 08: Habilidades organizativas Module 09: T��cnicas de negociaci��n Module 10: Habilidades telef��nicas comerciales Module 11: Sistemas de archivo y mantenimiento de registros Learning Outcomes: Understand hotel industry dynamics, roles, and responsibilities. Execute front office operations efficiently with effective management techniques. Enhance communication skills for effective guest interaction and team collaboration. Provide exceptional customer service catering to diverse guest needs. Apply managerial skills in handling staff, tasks, and daily operations. Resolve conflicts, manage time, organize tasks, and negotiate effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for: Individuals seeking entry-level positions in hotel receptionist roles. Those aiming to develop foundational skills in hospitality management. Students pursuing careers in the hospitality and tourism sectors. Professionals looking to enhance their customer service and managerial abilities. Anyone interested in a career at the frontline of hospitality services. Requirements There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course. Career path After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are: Hotel Receptionist Front Desk Agent Guest Service Associate Concierge Reservation Agent Front Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
If you ever wanted to do any Carpentry & Joinery on your own? Then, no worries, our Carpentry & Joinery course will easily teach you everything from carpentry building materials to adhesives and fasteners in Carpentry & Joinery. If you want to get more hands on then you will learn about floor systems, roof framing and siding to crafting windows and exterior doors and many more. And if you get a hand in Carpentry & Joinery and are looking for transitioning into a career then know according to Reed, a Carpenter can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. Enrol now and you will develop a high level of proficiency and understanding on everything there is to Carpentry & Joinery. Key Features This Carpentry & Joinery Courses | Become a Carpenter Course Includes: This Carpentry & Joinery Courses is CPD Certified Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Carpentry & Joinery course is a smart investment in your professional future. Our Carpentry & Joinery course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Carpentry & Joinery course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Carpentry & Joinery course is the key to unlocking your potential and advancing your professional journey. Course Curriculum This Carpentry & Joinery Courses: Module 1: Fundamentals of Carpentry Module 2: Diverse Tools for Carpentry Projects Module 3: Carpentry Building Materials Module 4: Adhesives and Fasteners in Carpentry Module 5: Floor Systems in Carpentry Module 6: Essential Concepts of Wall Framing Module 7: Summary of Roof Framing and Siding Module 8: Crafting Windows and Exterior Doors in Carpentry Module 9: Fundamentals of Stair Construction in Carpentry Module 10: Application and Usage of Concrete in Carpentry Learning Outcomes This Carpentry & Joinery Courses: Apply carpentry fundamentals effectively in diverse construction and woodworking projects. Demonstrate proficiency in using a variety of tools for carpentry & Joinery tasks. Identify and select appropriate building materials for different carpentry & Joinery applications. Utilise adhesives and fasteners strategically to enhance carpentry & Joinery project durability. Construct robust floor systems, integrating structural strength and functional design principles. Master the essential concepts of wall framing for sturdy and precise structures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Carpentry & Joinery course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Carpentry & Joinery. Moreover, this course is ideal for: Individuals aspiring to become skilled in carpentry in the construction industry. DIY enthusiasts seeking comprehensive knowledge and practical carpentry & Joinery skills. Tradespeople aiming to enhance their expertise in carpentry and joinery techniques. Construction workers desiring specialised training in various carpentry & Joinery applications. Home improvement enthusiasts looking to develop proficiency in carpentry & Joinery craftsmanship. Requirements There are no requirements needed to enrol into this Carpentry & Joinery course. We welcome individuals from all backgrounds and levels of experience to enrol into this Carpentry & Joinery course. Career path After finishing this Carpentry & Joinery course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Carpentry & Joinery are: Carpenter - £25K to £35K/year. Joiner - £22K to £30K/year. Site Supervisor - £30K to £40K/year. Construction Manager - £35K to £50K/year. Building Surveyor - £25K to £40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
24-Hour Flash Sale! Prices Reduced Like Never Before!! The field of import/export has become a cornerstone of international trade in the UK, fuelling economies and expanding markets. With the UK's trade deficit narrowing to £7.3 billion in recent quarters, the spotlight on skilled professionals in international trade has never been brighter. The "Diploma of Import/Export (International Trade)" bundle is crafted to meet this growing demand, providing a comprehensive overview of the logistics, regulations, and strategies essential for successful global trading. This course bundle offers a deep dive into the critical components of Import/Export Operations. It lays a solid foundation for the fundamentals of International Trade. The journey continues with specialised training in Purchasing & Procurement, exploring efficient Sourcing and Supply Chain Management strategies. The role of the Transport Manager is thoroughly studied, alongside essential Warehouse Safety Training, equipping learners with the knowledge to manage logistics operations safely and effectively. Courses Are Included in this Import/Export (International Trade) Bundle: Course 01: Diploma in Import/Export at QLS Level 4 Course 02: Supply Chain Management Course 03: Purchasing & Procurement Course 04: Transport Manager Course 05: Warehouse Safety Training Course 06: Logistics Management Course 07: Purchase Ledger Course 08: Commercial Law Course 09: Lean Process and Six Sigma Course 10: Business Analysis Course 11: Compliance Risk and Management Venturing into the "Diploma of Import/Export (International Trade)" course bundle opens up a world of opportunities in the thriving sector of global trade. Enrol on this course today and position yourself as a key player in the world of international trade! Learning Outcomes of this Bundle: Understand the fundamentals of import/export operations at an international level. Master purchasing and procurement strategies for efficient supply chain management. Gain essential knowledge to fulfil the role of a Transport Manager. Learn best practices for maintaining safety in warehousing operations. Navigate the legal and regulatory environment of international trade. Develop skills for strategic planning and execution in global markets. Why Prefer this Course? Get a chance to order QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Import/Export at QLS Level 4 Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 02: Supply Chain Management Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement Course 03: Purchasing & Procurement Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New exporters Supply chain staff Logistics managers Business owners Trade consultants Career changers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Import/Export Manager - £30,000 to £50,000 Supply Chain Coordinator - £25,000 to £35,000 Logistics Manager - £30,000 to £45,000 Procurement Officer - £25,000 to £40,000 Transport Manager - £28,000 to £40,000 Warehouse Supervisor - £22,000 to £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Import/Export CPD Certified Hardcopy Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Import/Export at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.
Supervising Food Safety in Catering Level 3 Online This Supervising Food Safety in Catering Level 3 course is designed for catering managers and supervisors to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system. Learning Outcomes After completing this Supervising Food Safety in Catering Level 3 course, the learner will be able to: Understand the importance of good food hygiene. Understand the principles of personal hygiene and how to maintain appropriate standards. Know effective ways to control microbiological food hazards. Know how to ensure the safe handling, preparation and storage of food. Gain a solid understanding of controlling pests and other potential problems in the workplace. Understand the rules and regulations by which all food businesses must abide. Know how to accurately track and assess food safety standards. The Supervising Food Safety in Catering Level 3 course covers food hygiene practices and legal responsibilities, as well as additional information on the controls that can be implemented to ensure that the food handling process is as safe and hygienic as possible. The course includes 17 intensive training modules to provide learners with up-to-date information on complying with food safety laws. By the end of this Supervising Food Safety in Catering Level 3 course, you will be fully aware of all UK food safety regulations, as well as how to improve and maintain an excellent food safety management system. You will also be aware of every type of food bacteria and how to prevent them from causing food poisoning. [ Note: Free PDF certificate as soon as completing the Supervising Food Safety in Catering Level 3 course ] Supervising Food Safety in Catering Level 3 Course Curriculum of Supervising Food Safety in Catering Level 3 Module 01: An Overview of Supervising Food Safety Module 02: Legislations Related to Food Safety Module 03: Types of Food Contamination Module 04: The Process of Controlling Contamination Module 05: Micro-Organisms Module 06: Food Poisoning and Food-Borne Illness Module 07: Non-Bacterial Food Poisoning Module 08: Controlling Temperature Module 09: Checking, Verifying and Recording Temperatures Module 10: The Process of Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Staff Training Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools Assessment Method of Supervising Food Safety in Catering Level 3 After completing each module of the Supervising Food Safety in Catering Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Supervising Food Safety in Catering Level 3 After completing the MCQ/Assignment assessment for this Supervising Food Safety in Catering Level 3 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Supervising Food Safety in Catering Level 3 This Supervising Food Safety in Catering Level 3 is ideal for managers and supervisors in all types of catering establishments, including restaurants, hotels, cafes, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges. The Supervising Food Safety in Catering Level 3 is also recommended for catering businesses that want to achieve a level 5 in the Food Hygiene Rating Scheme (formerly Scores on the Doors), learn more about the Safer Food, Better Business pack, and understand how to implement an effective HACCP system. This qualification is also suitable for individuals working in positions such as, but not limited to: Head Chef/ Head Cook Catering/ Restaurant Manager Company Director Business Owner General Manager/ Supervisor Nursery Manager Requirements Supervising Food Safety in Catering Level 3 There are no specific requirements for Supervising Supervising Food Safety in Catering Level 3 course because it does not require any advanced knowledge or skills. Career path Supervising Food Safety in Catering Level 3 This Supervising Food Safety in Catering Level 3 course will prepare you for a variety of career opportunities; here are a few examples: Restaurant Manager Head Chef Kitchen Assistant Cook Chef Certificates Certificate of completion Digital certificate - Included
Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00