2046 Supervisor courses in Hyde delivered Online

Door Supervisor & Security Management Diploma Training - CPD Certified Encompass your assets! - to learn about controlling policy and process, enrol in our Door Supervisor & Security Management Diploma. Are you concerned about the prospects for the future? Our expertly designed Door Supervisor & Security Management Diploma Course is available to address all of your issues. With the help of this thorough Door Supervisor & Security Management Diploma course, you'll have all of your concerns assessed and the required knowledge. The Door Supervisor & Security Management Diploma Program is recent, trustworthy, and relevant. Your job and resume will both benefit from taking a Door Supervisor & Security Management Diploma course. To allow you to learn at your own pace and in your own time, this comprehensive Door Supervisor & Security Management Diploma is offered online and divided into manageable units. Your diploma in Door Supervisor & security management will educate you on the value of security and how to manage physical security. The Door Supervisor & Security Management Diploma course also covers crisis management, risk management, security, and the integration of security systems. With the help of our Door Supervisor & Security Management Diploma, you can gain knowledge about various tools, strategies, dealing with violence, and managing conflicts. So, show your expertise in this Door Supervisor & Security Management field to get extra advantage from other competitors. Enrol today to learn to protect tomorrow! Door Supervisor & Security Management Diploma Training Course This Door Supervisor & Security Management Diploma Training Course includes a FREE PDF Certificate. Lifetime access to this Door Supervisor & Security Management Diploma Training Course Instant access to this Door Supervisor & Security Management Diploma Training Course Get FREE Tutor Support to this Door Supervisor & Security Management Diploma Training Course Door Supervisor & Security Management Diploma Training - CPD Certified Secure your future with our Door Supervisor & Security Management: Door Supervisor & Security Management Diploma! This expertly designed Door Supervisor & Security Management: Door Supervisor & Security Management course equips you with the skills to control policy, process, and physical security. Learn about crisis and risk management, conflict resolution, and security system integration through our Door Supervisor & Security Management: Door Supervisor & Security Management program. Offered online, you can study at your own pace while gaining valuable industry insights. Stand out from competitors and enhance your resume with Door Supervisor & Security Management: Door Supervisor & Security Management expertise. Enroll today and protect tomorrow! Who is this course for? Door Supervisor & Security Management Diploma Training - CPD Certified Those who want to develop their abilities while preparing for a job should benefit from the Door Supervisor & Security Management Diploma Training Diploma program. Requirements Door Supervisor & Security Management Diploma Training - CPD Certified To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Door Supervisor & Security Management Diploma Training Course. Be energetic and self-motivated to complete our Door Supervisor & Security Management Diploma Training Course. Basic computer Skill is required to complete our Door Supervisor & Security Management Diploma Training Course. If you want to enrol in our Door Supervisor & Security Management Diploma Training Course, you must be at least 15 years old. Career path Door Supervisor & Security Management Diploma Training - CPD Certified Use this comprehensive Door Supervisor & Security Management Diploma Training course to gain the knowledge and skills necessary to succeed at work.

Our popular Nursery Supervisor Course is an excellent way to acquire the capability to nurture and teach children during the most influential stages of their lives. It provides expert tuition in all of the social and educational practices that you will need to contribute to a respected school or nursery. By procuring this learning package, you will gain acknowledgement and the knowledge that you will require to stand out as an educator and caretaker of curious young minds. When you enrol, you will attain access to a wide range of Early Years learning methodologies, and how you can apply them to a Nursery environment. You will be given an appreciation of the safeguarding responsibilities of the role, and how this extends to food, play, and ethical behaviour. Each module presents in-depth explorations of distinct aspects of the position and will prepare you to work with children that have special needs. The Nursery Nurse Course has been designed to deliver a masterclass in Early Years teaching methods, alongside essential social responsibilities. The whole tutorial contains a variety of audio and visual aids, as well as interactive assessments to enhance your studying, wherever you choose to take it. Assisted by expert tutors, it represents a new standard in educational training. Sign up now and tutor the nation's future.  Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Nursery Supervisor doesn't entitle you to practise as a expert in this specific field. Why choose this Nursery Supervisor Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Who is this course for? This course is specifically designed for individuals who are intending to work in a nursery or preschool environment or take responsibility for a group of young children's welfare. Career Path The training delivered by the Nursery Nurse Course will benefit those in the UK's education system, who are primarily responsible for the welfare of young children. As such, it is most appropriate for the following careers and roles:  Nursery Nurse Nursery or Preschool Practitioner Nannies or Childminders Preschool Teachers and Teaching Assistants Early Years Practitioner Course Content Module - 1 Introduction to Nursery Nurse Introduction to Nursery Nurse 00:15:00 Module - 2 Understanding the Growth and Development of Children Understanding the Growth and Development of Children 00:26:00 Module - 3 Observation and Assessment of Children in the Early Years Setting Observation and Assessment of Children in the Early Years Setting 00:20:00 Module - 4 Curriculum and Developing Early Learning Curriculum and Developing Early Learning 00:27:00 Module - 5 Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning 00:27:00 Module - 6 Safeguarding, Protection and Welfare of Young Children Safeguarding, Protection and Welfare of Young Children 00:25:00 Module - 7 Health and Safety of Children in the Early Years Health and Safety of Children in the Early Years 00:35:00 Module - 8 Nutrition and Healthy Food for Children Nutrition and Healthy Food for Children 00:30:00 Module - 9 Play and Learning in Children's Education Play and Learning in Children's Education 00:28:00 Module - 10 Working with Children Having Special Needs Working with Children Having Special Needs 00:26:00 Module - 11 Working in Partnership with Parents and Carers Working in Partnership with Parents and Carers 00:19:00 Assignment Assignment - Nursery Supervisor 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Customer Services Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Services Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Services Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Services Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:36:00 Module 04: CRM Databases CRM Databases 00:22:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:25:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 07: Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 08: Communication Skill Development Communication Skill Development 00:23:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Embarking on a journey to transform the pivotal midday break in schools, our course, 'Midday Supervisor: Ensuring Safe and Positive School Environments', stands as a beacon for those who desire to make a difference. This comprehensive guide dives deep into the intricacies of midday supervision, unveiling techniques and methodologies to create an environment where children feel safe, supported, and stimulated. From understanding the basics of supervision, promoting positivity, and handling challenges, to catering to students with special educational needs and diving into health protocols, this course encapsulates a world of knowledge awaiting your exploration. Learning Outcomes Gain comprehensive insights into the foundational principles of midday supervision. Understand the importance and methodologies of safeguarding and child protection. Develop strategies to foster positive behaviour and manage challenging situations effectively. Acquire the skills to design an engaging environment conducive to learning and growth. Learn about the needs of students with SEND and the significance of health and safety procedures. Why buy this Midday Supervisor: Ensuring Safe and Positive School Environments? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Midday Supervisor: Ensuring Safe and Positive School Environments there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Midday Supervisor: Ensuring Safe and Positive School Environments for? Individuals keen on stepping into the role of a Midday Supervisor in schools. Current school staff members aiming to upskill and refine their supervision techniques. Those interested in understanding the nuances of safeguarding and promoting positive behaviour in educational settings. Professionals who work closely with children and aim to create a safe environment. Individuals passionate about fostering an inclusive and engaging school environment. Prerequisites This Midday Supervisor: Ensuring Safe and Positive School Environments does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Midday Supervisor: Ensuring Safe and Positive School Environments was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Midday Supervisor - Average salary range in the UK: £16,000 - £20,000 Behaviour Support Worker - Average salary range in the UK: £18,000 - £22,000 School Safety Officer - Average salary range in the UK: £20,000 - £25,000 SEND Support Assistant - Average salary range in the UK: £17,000 - £21,000 School Health and Safety Coordinator - Average salary range in the UK: £23,000 - £27,000 Child Welfare Officer - Average salary range in the UK: £25,000 - £30,000 Course Curriculum Module 01: Introduction to Midday Supervision Introduction to Midday Supervision 00:13:00 Module 02: Safeguarding and Child Protection Safeguarding and Child Protection 00:19:00 Module 03: Promoting Positive Behaviour Promoting Positive Behaviour 00:21:00 Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:18:00 Module 05: Creating an Engaging Environment Creating an Engaging Environment 00:17:00 Module 06: Supporting Students with SEND Supporting Students with SEND 00:20:00 Module 07: Health and Safety Procedures Health and Safety Procedures 00:14:00 Module 08: Collaboration and Teamwork Collaboration and Teamwork 00:16:00

Overview This comprehensive course on Food Safety & Hygiene Management for Supervisor will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Food Safety & Hygiene Management for Supervisor comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Food Safety & Hygiene Management for Supervisor. It is available to all students, of all academic backgrounds. Requirements Our Food Safety & Hygiene Management for Supervisor is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 18 lectures • 01:54:00 total length •Module 1: Introduction to Food Safety: 00:07:00 •Module 2: Roles and Responsibilities of a Food Supervisor and Policies: 00:06:00 •Module 3: Laws and Legislation: 00:08:00 •Module 4: Introduction to Food Safety Management Systems (FSMS) and HACCP: 00:06:00 •Module 5: Implementation and Tools of FSMS: 00:06:00 •Module 6: Food Poisoning Causes: 00:07:00 •Module 7: Detecting and Preventing Contamination: 00:07:00 •Module 8: Hazard Control: 00:05:00 •Module 9: Food Poisoning in Detail and Illnesses: 00:06:00 •Module 10:Food Toxins and their Prevention: 00:07:00 •Module 11: Food Handling Risks and Practices: 00:05:00 •Module 12: Temperature Control: 00:06:00 •Module 13: Recording Temperatures: 00:04:00 •Module 14:Spoilt Food and its Prevention: 00:08:00 •Module 15: Design Aspects of Food Premises: 00:07:00 •Module 16: Waste Disposal, Cleaning and Disinfection: 00:06:00 •Module 17: Pest Management: 00:08:00 •Module 18: Training and Supervising Staff Effectively: 00:05:00

Register on the Food Safety & Hygiene Management for Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Food Safety & Hygiene Management for Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Food Safety & Hygiene Management for Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Food Safety & Hygiene Management for Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Food Safety & Hygiene Management for Supervisor Module 1: Introduction to Food Safety 00:07:00 Module 2: Roles and Responsibilities of a Food Supervisor and Policies 00:06:00 Module 3: Laws and Legislation 00:08:00 Module 4: Introduction to Food Safety Management Systems (FSMS) and HACCP 00:06:00 Module 5: Implementation and Tools of FSMS 00:06:00 Module 6: Food Poisoning Causes 00:07:00 Module 7: Detecting and Preventing Contamination 00:07:00 Module 8: Hazard Control 00:05:00 Module 9: Food Poisoning in Detail and Illnesses 00:06:00 Module 10: Food Toxins and their Prevention 00:07:00 Module 11: Food Handling Risks and Practices 00:05:00 Module 12: Temperature Control 00:06:00 Module 13: Recording Temperatures 00:04:00 Module 14: Spoilt Food and its Prevention 00:08:00 Module 15: Design Aspects of Food Premises 00:07:00 Module 16: Waste Disposal, Cleaning and Disinfection 00:06:00 Module 17: Pest Management 00:08:00 Module 18: Training and Supervising Staff Effectively 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Door Supervising: Door Supervising Training Would you want to take advantage of our door supervising course, which may help you advance your expertise and teach you from the ground up? Hurry up! Join our door supervising course quickly. The door supervising course equips individuals with the necessary skills and knowledge to work effectively as door supervisors in the security industry. This door supervising course covers legal regulations, conflict resolution techniques, and physical intervention methods. Through this door supervising course, you can learn customer service strategies. Moreover, the door supervising course teaches how to manage security risks, handle challenging situations, and ensure the safety of patrons on licenced premises. The door supervising course emphasises professionalism, communication skills, and adherence to industry standards and best practices. If you want to learn different door supervisory and organisational abilities, enrol in our door supervising course right now! Door Supervising: Door Supervising Training Course This Complete Door Supervising: Door Supervising Training Training includes a FREE PDF Certificate. Lifetime access to this Door Supervising: Door Supervising Training Course Instant access to this Door Supervising: Door Supervising Training Course Get FREE Tutor Support to this Door Supervising: Door Supervising Training Course Door Supervising: Door Supervising Training Unlock your potential with our comprehensive Door Supervisor course. Gain essential skills to excel in door supervising roles. Learn key techniques for handling challenging situations confidently. Open doors to exciting career opportunities. Enroll now and become a certified Door Supervisor, ensuring safety and security in diverse environments. Who is this course for? Door Supervising: Door Supervising Training The door supervising course is open to anybody with a strong desire to learn door supervisory skills. Requirements Door Supervising: Door Supervising Training To enrol in this Door Supervising: Door Supervising Training Course, students must fulfil the following requirements. To join in our Door Supervising: Door Supervising Training Course, you must have a strong command of the English language. To successfully complete our Door Supervising: Door Supervising Training Course, you must be vivacious and self driven. To complete our Door Supervising: Door Supervising Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Door Supervising: Door Supervising Training Course. Career path Door Supervising: Door Supervising Training Once you've finished the door supervising course, you'll be able to confidently apply the information and abilities you've learned to better yourself.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This short 3-hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our 6 hour 30 minutes Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.