Register on the Customer Services Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Services Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Services Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Customer Services Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:36:00 Module 04: CRM Databases CRM Databases 00:22:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:25:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 07: Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 08: Communication Skill Development Communication Skill Development 00:23:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Embarking on a journey to transform the pivotal midday break in schools, our course, 'Midday Supervisor: Ensuring Safe and Positive School Environments', stands as a beacon for those who desire to make a difference. This comprehensive guide dives deep into the intricacies of midday supervision, unveiling techniques and methodologies to create an environment where children feel safe, supported, and stimulated. From understanding the basics of supervision, promoting positivity, and handling challenges, to catering to students with special educational needs and diving into health protocols, this course encapsulates a world of knowledge awaiting your exploration. Learning Outcomes Gain comprehensive insights into the foundational principles of midday supervision. Understand the importance and methodologies of safeguarding and child protection. Develop strategies to foster positive behaviour and manage challenging situations effectively. Acquire the skills to design an engaging environment conducive to learning and growth. Learn about the needs of students with SEND and the significance of health and safety procedures. Why buy this Midday Supervisor: Ensuring Safe and Positive School Environments? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Midday Supervisor: Ensuring Safe and Positive School Environments there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Midday Supervisor: Ensuring Safe and Positive School Environments for? Individuals keen on stepping into the role of a Midday Supervisor in schools. Current school staff members aiming to upskill and refine their supervision techniques. Those interested in understanding the nuances of safeguarding and promoting positive behaviour in educational settings. Professionals who work closely with children and aim to create a safe environment. Individuals passionate about fostering an inclusive and engaging school environment. Prerequisites This Midday Supervisor: Ensuring Safe and Positive School Environments does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Midday Supervisor: Ensuring Safe and Positive School Environments was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Midday Supervisor - Average salary range in the UK: £16,000 - £20,000 Behaviour Support Worker - Average salary range in the UK: £18,000 - £22,000 School Safety Officer - Average salary range in the UK: £20,000 - £25,000 SEND Support Assistant - Average salary range in the UK: £17,000 - £21,000 School Health and Safety Coordinator - Average salary range in the UK: £23,000 - £27,000 Child Welfare Officer - Average salary range in the UK: £25,000 - £30,000 Course Curriculum Module 01: Introduction to Midday Supervision Introduction to Midday Supervision 00:13:00 Module 02: Safeguarding and Child Protection Safeguarding and Child Protection 00:19:00 Module 03: Promoting Positive Behaviour Promoting Positive Behaviour 00:21:00 Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:18:00 Module 05: Creating an Engaging Environment Creating an Engaging Environment 00:17:00 Module 06: Supporting Students with SEND Supporting Students with SEND 00:20:00 Module 07: Health and Safety Procedures Health and Safety Procedures 00:14:00 Module 08: Collaboration and Teamwork Collaboration and Teamwork 00:16:00
Overview This comprehensive course on Food Safety & Hygiene Management for Supervisor will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Food Safety & Hygiene Management for Supervisor comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Food Safety & Hygiene Management for Supervisor. It is available to all students, of all academic backgrounds. Requirements Our Food Safety & Hygiene Management for Supervisor is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 18 lectures • 01:54:00 total length •Module 1: Introduction to Food Safety: 00:07:00 •Module 2: Roles and Responsibilities of a Food Supervisor and Policies: 00:06:00 •Module 3: Laws and Legislation: 00:08:00 •Module 4: Introduction to Food Safety Management Systems (FSMS) and HACCP: 00:06:00 •Module 5: Implementation and Tools of FSMS: 00:06:00 •Module 6: Food Poisoning Causes: 00:07:00 •Module 7: Detecting and Preventing Contamination: 00:07:00 •Module 8: Hazard Control: 00:05:00 •Module 9: Food Poisoning in Detail and Illnesses: 00:06:00 •Module 10:Food Toxins and their Prevention: 00:07:00 •Module 11: Food Handling Risks and Practices: 00:05:00 •Module 12: Temperature Control: 00:06:00 •Module 13: Recording Temperatures: 00:04:00 •Module 14:Spoilt Food and its Prevention: 00:08:00 •Module 15: Design Aspects of Food Premises: 00:07:00 •Module 16: Waste Disposal, Cleaning and Disinfection: 00:06:00 •Module 17: Pest Management: 00:08:00 •Module 18: Training and Supervising Staff Effectively: 00:05:00
Register on the Food Safety & Hygiene Management for Supervisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Food Safety & Hygiene Management for Supervisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Food Safety & Hygiene Management for Supervisor Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Food Safety & Hygiene Management for Supervisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Food Safety & Hygiene Management for Supervisor Module 1: Introduction to Food Safety 00:07:00 Module 2: Roles and Responsibilities of a Food Supervisor and Policies 00:06:00 Module 3: Laws and Legislation 00:08:00 Module 4: Introduction to Food Safety Management Systems (FSMS) and HACCP 00:06:00 Module 5: Implementation and Tools of FSMS 00:06:00 Module 6: Food Poisoning Causes 00:07:00 Module 7: Detecting and Preventing Contamination 00:07:00 Module 8: Hazard Control 00:05:00 Module 9: Food Poisoning in Detail and Illnesses 00:06:00 Module 10: Food Toxins and their Prevention 00:07:00 Module 11: Food Handling Risks and Practices 00:05:00 Module 12: Temperature Control 00:06:00 Module 13: Recording Temperatures 00:04:00 Module 14: Spoilt Food and its Prevention 00:08:00 Module 15: Design Aspects of Food Premises 00:07:00 Module 16: Waste Disposal, Cleaning and Disinfection 00:06:00 Module 17: Pest Management 00:08:00 Module 18: Training and Supervising Staff Effectively 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Door Supervising: Door Supervising Training Would you want to take advantage of our door supervising course, which may help you advance your expertise and teach you from the ground up? Hurry up! Join our door supervising course quickly. The door supervising course equips individuals with the necessary skills and knowledge to work effectively as door supervisors in the security industry. This door supervising course covers legal regulations, conflict resolution techniques, and physical intervention methods. Through this door supervising course, you can learn customer service strategies. Moreover, the door supervising course teaches how to manage security risks, handle challenging situations, and ensure the safety of patrons on licenced premises. The door supervising course emphasises professionalism, communication skills, and adherence to industry standards and best practices. If you want to learn different door supervisory and organisational abilities, enrol in our door supervising course right now! Door Supervising: Door Supervising Training Course This Complete Door Supervising: Door Supervising Training Training includes a FREE PDF Certificate. Lifetime access to this Door Supervising: Door Supervising Training Course Instant access to this Door Supervising: Door Supervising Training Course Get FREE Tutor Support to this Door Supervising: Door Supervising Training Course Door Supervising: Door Supervising Training Unlock your potential with our comprehensive Door Supervisor course. Gain essential skills to excel in door supervising roles. Learn key techniques for handling challenging situations confidently. Open doors to exciting career opportunities. Enroll now and become a certified Door Supervisor, ensuring safety and security in diverse environments. Who is this course for? Door Supervising: Door Supervising Training The door supervising course is open to anybody with a strong desire to learn door supervisory skills. Requirements Door Supervising: Door Supervising Training To enrol in this Door Supervising: Door Supervising Training Course, students must fulfil the following requirements. To join in our Door Supervising: Door Supervising Training Course, you must have a strong command of the English language. To successfully complete our Door Supervising: Door Supervising Training Course, you must be vivacious and self driven. To complete our Door Supervising: Door Supervising Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Door Supervising: Door Supervising Training Course. Career path Door Supervising: Door Supervising Training Once you've finished the door supervising course, you'll be able to confidently apply the information and abilities you've learned to better yourself.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
RQF level 1 Awareness of First Aid for Mental Health Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help. Suitability - Who should attend? Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health: Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees. Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students. Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support. Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support. Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance. It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings. Outcome / Qualification etc. Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes: Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being. Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support. Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment. Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support. Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources. Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health. Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification. It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need. The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas. Training Course Content MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Learner introductions Course information • Administration • Learning outcomes and assessment criteria • Reasonable adjustments • Certification • Complaints and appeals • Assessment information Session duration 15 minutes MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH? Session content Definitions Role and responsibilities of a First Aider The impact of mental health issues Mental health stigma Statistics Session duration 25 minutes MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS Session content Mental health continuum Mental health risk factors Early warning signs Session duration 25 minutes MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION Session content How to start a difficult conversation Non-judgemental listening skills When to contact the emergency services The First Aider’s own health and emotions Session duration 40 minutes MODULE 5 STRESS Session content What is stress? Causes of stress Effects of stress Coping strategies Session duration 25 minutes MODULE 6 MENTAL HEALTH CONDITIONS Session content Depression Anxiety Psychosis Eating disorders Suicide Self-harm Session duration 70 minutes MODULE 7 ASSESSMENT AND COURSE CLOSURE Session content Written assessment paper Course administration Course closure Session duration 40 minute Course delivery details Classroom-Based A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of starting the course, with each training session a minimum of two hours. Online/Virtual classroom The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways: RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis. RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field. Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines. Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support. Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.
This Course at a Glance Understand what food hygiene and safety are and how they can be achieved Get acquainted with the keywords related to food hygiene and safety such as food poisoning, food safety hazard, contamination, cross-contamination, hazard analysis, etc. Understand how the pH level in food can relate to food poisoning by bacteria Get acquainted with the recent changes in the food industry to produce food safely and hygienically and the social awareness regarding food poisoning Understand the leading cause of food poisoning and ways to prevent it Understand the difference between food poisoning and food spoilage Learn ways of proper food preservation to eliminate the risk and hazards of food becoming contaminated Learn ways to control microbiological hazards, chemical hazards, allergen hazards, and physical hazards Understand how to implement personal hygiene tactics to ensure food safety and hygiene Understand the importance of workplace cleaning and pest control to ensure the food that you are preparing is safe for human consumption Learn how to implement the basics of a HACCP food safety management system Identify and explain the key pieces of Food Safety legislation and its application to the workplace. Level 3 Food Hygiene and Safety Course for Supervisor and Manager Overview The European Union Regulation (EC) No 852/2004 on food hygiene requires all food handlers to be appropriately trained to ensure that the food prepared, cooked, served or sold is safe for human consumption. Failing to follow food safety standards can result in fatal consequences, with consumers acquiring severe food-borne illnesses. This course is fully up to date with the latest UK and EU laws, rules, and regulations, ensuring that both employers and employees fulfil their legal obligations. Business owners, Supervisors, and Managers of any catering, retail or manufacturing industry are eligible to take this course to upskill their knowledge about proper supervision to ensure the food that is prepared, handled, or packed is done by maintaining absolute hygiene and safety. This course will equip you with the adequate knowledge and credentials to ensure you pose a high standard of personal hygiene in handling food that will boost the rating of your business. Upon successful completion of this Level 3 Food Hygiene and Safety Course for Supervisor and Manager, you will obtain a certificate indicating that they are capable of implementing an effective food safety management within your workplace, as well as supervising and training workers in the safe and hygienic handling of food. Who should take this course? This extensive Level 3 Food Hygiene and Safety Course for Supervisor and Manager is suitable for: Head Chef Supervisor of any food handling industry Manager of any food handling industry Owner of such industry Nursery manager Manager of care homes Whether you are a first-line manager or supervisor working in any retail, catering or manufacturing food industry or any small business owner looking to ensure your staff members are maintaining the standards of food hygiene and safety at your premises, this course will set you up with the appropriate skills and knowledge to respond to any kind of risks and hazards that can occur while handling food. Entry Requirements There are no academic entry requirements for this Level 3 Food Hygiene and Safety Course for Supervisor and Manager course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 3 Food Hygiene and Safety Course for Supervisor and Manager assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introduction to Food Safety Module 2: Food Poisoning, Spoilage & Preservation Module 3: Microbiology Module 4: Microbiological Hazards & Controls Module 5: Chemical Hazards, Controls & Prevention Module 6: Allergen Hazards & Controls Module 7: Physical Hazards & Controls Module 8: Personal Hygiene Module 9: Design and Use of Food Premises and Equipment Module 10: Cleaning & Disinfection Module 11: Pests & Pest Management Module 12: HACCP & FSMS Module 13: Implementation of HACCP Module 14: 7 Principles of Hazard Control Module 15: Food Safety Legislation & Enforcement Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Managing teams and projects to meet a private, public or voluntary organisation's goals.