2085 Supervisor courses in Borrowstounness delivered Online

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Banksman: Banksman Course Online Would you like to learn more about the strict requirements placed on businesses and construction workers that banksmen defend and uphold? Then you should go through our Banksman: Banksman Course. This Banksman: Banksman Course contains information about securely coordinating the movements of vehicles and machines. Also, in this Banksman: Banksman Course, you will learn about A-Z industrial and construction settings. Through this Banksman: Banksman Course you will learn communication techniques. The Banksman: Banksman Course includes danger awareness and signalling strategies. Attainment of Banksman: Banksman Course guarantees proficiency in averting mishaps and upholding site security. Special Offers of this Banksman: Banksman Course This Banksman: Banksman Course includes a FREE PDF Certificate. Lifetime access to this Banksman: Banksman Course Instant access to this Banksman: Banksman Course Get FREE Tutor Support from Monday to Friday in this Banksman: Banksman Course Main Course: Level 3 Banksman Course Courses are Included in this Banksman: Banksman Course Course 01: Security Management Course 02: CCTV Operator Training [ Note: Free PDF certificate as soon as completing the Banksman: Banksman Course] Banksman: Banksman Course Online Industry Experts Designed this Banksman: Banksman Course into 08 detailed modules. Course Curriculum of Level 3 Banksman Course Module 01: Foundations of Banksman Role Module 02: Safety Regulations and Risk Assessment Module 03: Communication Mastery Module 04: Vehicle Dynamics and Safe Practices Module 05: Mastering Banksman Signals Module 06: Practical Training and Application Module 07: Emergency Procedures and Legal Aspects Module 08: Site-specific Adaptations and Technology Integration Assessment Method of Level 3 Banksman Course After completing each module of the Banksman: Banksman Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 3 Banksman Course After completing the MCQ/Assignment assessment for this Banksman: Banksman Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Banksman: Banksman Course Online Newcomers and current professionals who wish to advance in their positions will also find this Banksman: Banksman Course very beneficial. Requirements Banksman: Banksman Course Online Students who intend to enrol in this Banksman: Banksman Course must meet the following requirements: Banksman: Good command of the English language Banksman: Must be vivacious and self-driven. Banksman: Basic computer knowledge Banksman: A minimum of 16 years of age is required. Career path Banksman: Banksman Course Online Following completion of this Banksman: Banksman Course you will get a job in: Senior traffic marshal Supervisor of traffic management Coordinator of site safety And many more!

Make a strong base as a teaching assistant and bright enough your education and training proficiency through a certified Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated Qualifications. This Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated course is awarded by an established Ofqual-regulated Awarding Organisation named Focus Awards LTD, which ensures you've demonstrated the requisite competency and this competence is acknowledged. It will provide you with essential skills that allow you to start or succeed in a successful teaching career. This most engaging Highfield Level 3 Award in Education and Training (RQF) course assures both professional and certified qualifications for you. With the special course materials that are online and accessible 24/7 from anywhere in the globe, you will be able to master the A-Z of education and training. The contents are designed to equip you with a fundamental and advanced understanding of all aspects of teaching and management, such as communication, relationship building, decision-making processes, innovation, and much more! It will also provide you with a prestigious acknowledgement that allows you to start or succeed in a successful teaching career. Enrol now and be a top-notch teaching professional!!! Why is this Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual RegulatedPerfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualification, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards LTD which adds value to your educational profile Cost Efficient: In most cases, British qualification starts from £3000 per annum, but with Apex Learning, you enjoy savings of up to 80% on your educational investment. Benefits you will gain from this Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated course : Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit This Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated Bundle Consists of the following Premium courses: Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Course Curriculum Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course comprises seven mandatory units. These are as follows: Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role ****Qualification Curriculum**** **Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Unit 1: Understand the Higher Level Teaching Assistant role Unit 2: Child development and welfare Unit 3: Awareness of special educational needs Unit 4: Promoting Positive Behaviour in Children and Young People Unit 5: Providing support for individual learners and small groups Unit 6: Developing skills to promote positive working relationships Unit 7: Curriculum planning, delivery and assessment Learning Outcomes What skills will I gain from this Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course? Inclusive Teaching and Learning Teaching, Learning and Assessment Approaches Providing opportunities for English, Maths, ICT and Wider Skills Theories of Learning Communication Induction, Icebreakers and Ground Rules Creating a Scheme of Work Devising an Inclusive Teaching and Learning Plan (Session Plan) Understand the Higher Level Teaching Assistant role Self-Evaluation and Continuing Professional Development Learning Duration Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 87. Total Qualification Time for this qualification is 360 hours. The total credit value for this qualification is 36 Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorial or supervision of a learner, tutor, trainer or other education providers. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 3: In Unit 3, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. Who is this course for? Successful candidates will be awarded a Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Training Qualifications UK Ltd. Requirements The Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated course does not have any specific entry requirements for students. However, you must be at least 16 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment Career path You will be able to accomplish many things with this Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated course certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Educational Psychologist Office clerk & Administration Assistant College or University Student

Immerse yourself in the vibrant and ever-evolving world of culinary arts with the UK Cooking and Gastronomy Technician course. This unique programme is tailored to cultivate your passion for gastronomy, blending traditional techniques with contemporary approaches. The journey begins with an enlightening introduction to gastronomy, setting the stage for a deeper dive into its rich concepts. As you progress, the curriculum delves into the intricacies of thermal food processing and the art of meat and fish preservation. Each module is carefully crafted to unravel the secrets of exquisite culinary preparation, focusing separately on meat and fish, ensuring a well-rounded skillset. The latter part of the course addresses critical aspects of food safety, including the identification and management of physical, chemical, and allergenic hazards in the kitchen. This knowledge is particularly pertinent in today's context, as demonstrated in Module 09, which provides invaluable insights into adapting food businesses during challenging times like the COVID-19 pandemic. By the end of this course, learners will not only have honed their culinary skills but also acquired the expertise to navigate the dynamic gastronomic industry responsibly and innovatively. Learning Outcomes Comprehend the fundamentals and advanced concepts of gastronomy. Master thermal processing techniques and their application in food preparation. Acquire skills in preserving and processing meat and fish. Develop an understanding of safety hazards in the culinary environment. Learn strategies for adapting food businesses in the face of global challenges. Why choose this UK Cooking and Gastronomy Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this UK Cooking and Gastronomy Technician course for? Aspiring chefs and culinary enthusiasts seeking advanced gastronomic knowledge. Food industry professionals aiming to expand their skillset in food processing. Entrepreneurs in the food sector looking to adapt their business strategies. Individuals interested in understanding food safety and hazard management. Culinary students desiring a comprehensive education in modern gastronomic techniques. Career path Gastronomy Technician: £20,000 - £30,000 Culinary Specialist: £25,000 - £40,000 Food Safety Manager: £28,000 - £45,000 Food Processing Supervisor: £22,000 - £35,000 Culinary Entrepreneur: Variable depending on business success Food Industry Consultant: £30,000 - £50,000 Prerequisites This UK Cooking and Gastronomy Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: An Introduction to Gastronomy An Introduction to Gastronomy 00:19:00 Module 02: Gastronomic Concepts Gastronomic Concepts 00:25:00 Module 03: Thermal Processing of Food Thermal Processing of Food 00:31:00 Module 04: Meat Preservation and Processing Meat Preservation and Processing 00:38:00 Module 05: Preservation and Processing of Fish Preservation and Processing of Fish 00:27:00 Module 06: Culinary Techniques- Meat Preparation Culinary Techniques-Meat Preparation 00:24:00 Module 07: Culinary Techniques-Fish Preparation Culinary Techniques-Fish Preparation 00:20:00 Module 08: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:30:00 Module 09: Reopening and Adapting Your Food Business during COVID-19 Reopening and Adapting Your Food Business during COVID-19 00:16:00 Assignment Assignment - UK Cooking and Gastronomy Technician Course 00:00:00

Embarking on the 'Control and Administration of Medication Level 3' course is a transformative journey into the heart of medicine management. This comprehensive course, unfolding across nine meticulously crafted modules, offers a deep dive into the complexities and nuances of medication control and administration. The opening module lays the foundation with Medicine Management Fundamentals, an essential springboard for the ensuing exploration. As learners progress, they are immersed in the pivotal role of medicine management, highlighted in the second module. This knowledge is further expanded upon in the third module, which delves into the art and science of prescribing medication effectively, a critical skill in today's healthcare landscape. The journey through this course continues with an in-depth examination of pharmacological challenges and solutions, alongside a detailed look at commonly prescribed medicines. These modules are skillfully designed to provide a thorough understanding of both the theory and application of medication in various healthcare settings. The latter part of the course brings into focus specialised areas such as Palliative Care and Medicine Optimisation, offering learners a holistic view of medication administration in diverse scenarios, including Residential Aged Care Facilities. The final module, covering Law and Legislation, ensures that participants are well-versed in the legal and ethical aspects of medicine management, an indispensable part of healthcare practice. Learning Outcomes Acquire a robust foundational knowledge of medicine management principles and practices. Develop the ability to prescribe and manage medication effectively in various healthcare settings. Gain insights into the challenges and appropriate use of common medicines. Understand the intricacies of palliative care and medication optimisation. Grasp the legal and ethical considerations in medication administration. Why buy this Control and Administration of Medication Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Control and Administration of Medication Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? The course is ideal for you if: You're a medical student who wants to learn more about medicine You're a supervisor or administrator of a medicine supply chain You are involved in pharmaceutical or medical supply settings You are a nurse or aspire to become a healthcare professional Prerequisites There is no formal requirement for this course. Learners above the age of 16, who want to learn more about medicine can enrol on the course. However, you'll require an internet-enabled device to access the course. Career path Registered Nurse: £25,000 - £35,000 per annum Pharmacy Technician: £20,000 - £30,000 per annum Palliative Care Specialist: £30,000 - £45,000 per annum Care Home Manager: £28,000 - £40,000 per annum Clinical Pharmacist: £35,000 - £45,000 per annum Medication Safety Officer: £40,000 - £55,000 per annum Course Curriculum Module 01: Medicine Management Fundamentals Medicine Management Fundamentals (imported) 00:37:00 Module 02: Importance of Medicine Management Importance of Medicine Management 00:25:00 Module 03: Prescribing Medication Effectively Prescribing Medication Effectively 00:27:00 Module 04: Common Problems - Pharmacological Management Common Problems - Pharmacological Management 01:05:00 Module 05: Common Medicines to Use Common Medicines to Use 00:20:00 Module 06: Palliative Care Palliative Care 00:24:00 Module 07: The Four Principles of Medicine Optimisation The Four Principles of Medicine Optimisation 00:24:00 Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Managing Medication in Residential Aged Care Facilities (RACFs) 00:35:00 Module 09: Law and Legislation Law and Legislation 00:19:00 Assignment Assignment - Control and Administration of Medication Level 3 00:00:00

Elevate your expertise in hotel management with our comprehensive course. Master quality management, communication skills, and more. Perfect for aspiring professionals and industry veterans alike. Get recognised with a CPD certificate. Start your journey today!

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The cleaning industry in the UK plays a vital role in maintaining public health, with over 1.63 million workers contributing to this sector. If you're looking for a rewarding career path with excellent job prospects, then this Diploma in British Cleaning, Housekeeping and Maintenance could be the perfect fit for you. Are you ready to take your cleaning skills to the next level and ensure a spotless and hygienic environment? This comprehensive British Cleaning diploma bundle combines three essential courses to equip you with the knowledge and expertise to excel in the cleaning industry. You'll gain a thorough understanding of British cleaning standards and regulations, from fundamental cleaning techniques to advanced decontamination and waste management practices. Learn about housekeeping principles, staff management, and proper care for various surfaces and materials. Courses Are Included in This Complete Level 5 Diploma in British Cleaning, Housekeeping and Maintenance Package: Course 01: British Cleaning at QLS Level 5 Course 02: Diploma in House Cleaning at QLS Level 4 Course 03: Cleaning, Decontamination and Waste Management at QLS Level 2 You'll learn how to effectively clean and maintain guest rooms, public areas, and other spaces within a hotel. We'll cover topics such as dusting, vacuuming, laundry, and more. You'll also learn how to properly care for surfaces and materials, such as walls, ceilings, and windows. Learning Outcomes of British Cleaning Apply effective cleaning methods for various surfaces and environments. Implement safe handling and disposal procedures for cleaning chemicals and waste. Uphold high standards of hygiene and cleanliness in line with British regulations. Manage housekeeping tasks and ensure efficient service delivery. Identify and address potential biohazards and implement decontamination protocols. Develop strong communication and interpersonal skills for client interaction. Enroll today and take the first step towards a rewarding career in a growing industry! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of British Cleaning Get a free student ID card with British Cleaning Training program (£10 postal charge will be applicable for international delivery) The British Cleaning is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Cleaning course materials The British Cleaning comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: British Cleaning at QLS Level 5 Module 01: An Introduction To The Cleaning Job Module 02: The Diversity Of Cleaning Jobs Module 03: Cleaning Equipment, Products And Clothing Module 04: House Cleaning Module 05: Food Kitchen And Commercial Kitchen Cleaning Module 06: Bathrooms And Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces And Areas Module 09: Dealing With Non-Routine Waste Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners Module 11: Starting A Cleaning Business And Planning For It Module 12: Running The Business With Quality Service Module 13: Customer Satisfaction Module 14: Management Of Staff Module 15 Marketing, Advertising And Sales Module 16: Expansion Management Module 17: Business Insurance, Tax And Additional Equipment Course 02: Diploma in House Cleaning at QLS Level 4 Module 01: Introduction To House Cleaning Module 02: Cleaning Equipment And Ingredients Module 03: Cleaning The Kitchen Module 04: Cleaning The Bedroom And Livingroom Module 05: Bathroom Cleaning Module 06: Cleaning And Organising A Kid's Room Module 07: Cleaning Home Office Module 08: Cleaning Walls Course 03: Cleaning, Decontamination and Waste Management at QLS Level 2 Module 01: Cleaning In Care Services Module 02: Decontamination And Disinfection Module 03: Hygiene In Care Services Module 04: Environmental Cleaning And Sanitisation Module 05: Sterilisation Techniques Module 06: Understanding Waste Management Module 07: Health & Safety Responsibilities How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £39) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Housekeeping Supervisor Housekeeping Manager Executive Housekeeper Housekeeping Coordinator Certificates Digital Certificate (PDF) Digital certificate - £10 CPD hard Copy Certifiacte Hard copy certificate - £29 QLS Endorsed Certificate at Level 5 (Hard Copy) - £119

RQF level 1 Awareness of Safeguarding The RQF Level 1 Awareness of Safeguarding course is designed to provide individuals with a basic understanding of safeguarding principles and practices. It aims to raise awareness about the importance of safeguarding and promote the well-being and protection of vulnerable individuals, such as children, young people, and adults at risk. The course covers the following topics: Introduction to Safeguarding: Definition and importance of safeguarding. Key legislation, policies, and guidance related to safeguarding. Roles and responsibilities of individuals and organizations in safeguarding. Types of Abuse and Neglect: Overview of different types of abuse, including physical, emotional, sexual, and financial abuse. Recognizing signs and indicators of abuse and neglect. Understanding the impact of abuse on individuals' well-being. Vulnerable Groups: Identifying vulnerable groups, such as children, young people, older adults, and individuals with disabilities or mental health issues. Understanding the specific safeguarding concerns and considerations for each group. Reporting and Responding to Safeguarding Concerns: Procedures for reporting safeguarding concerns or disclosures. Understanding the importance of maintaining confidentiality and handling sensitive information appropriately. Responding to safeguarding concerns in a timely and appropriate manner. Promoting Safeguarding and Preventing Abuse: Strategies for promoting a safe and inclusive environment. Recognizing potential risk factors and implementing preventative measures. Understanding the importance of creating a culture of safeguarding within organizations. Multi-Agency Collaboration: Collaboration between different agencies and organizations involved in safeguarding, such as social services, law enforcement, and healthcare. Sharing information and working together to ensure effective safeguarding practices. Case Studies and Scenarios: Reviewing case studies and scenarios to apply safeguarding principles and practices. Analysing potential safeguarding dilemmas and decision-making processes. Personal Responsibilities: Recognizing personal boundaries and limitations when working with vulnerable individuals. Understanding the importance of self-care and managing emotional well-being when dealing with safeguarding issues. It is important to ensure that the course meets local safeguarding guidelines and requirements. Suitability - Who should attend? The RQF Level 1 Awareness of Safeguarding course is suitable for a wide range of individuals who may come into contact with vulnerable individuals or have a general interest in understanding safeguarding principles. Here are some key groups of people who should attend the course: Employees and Staff: The course is relevant for employees and staff members across various sectors and industries, including but not limited to education, healthcare, social services, hospitality, sports and recreation, and community organizations. It helps them develop a basic understanding of safeguarding principles and their responsibilities in ensuring the well-being and protection of vulnerable individuals they may encounter in their work. Volunteers: Individuals who volunteer their time and services in organizations that work with vulnerable individuals should attend the course. It equips them with essential knowledge and awareness of safeguarding issues, helping them provide appropriate support and maintain the safety and dignity of those they interact with. Parents and Caregivers: The course can benefit parents, guardians, and caregivers by providing them with a foundation in safeguarding principles. It helps them recognize potential risks and signs of abuse or neglect, enabling them to create safer environments for the children or vulnerable individuals under their care. Community and Youth Workers: Individuals involved in community work, youth organizations, or youth clubs should attend the course to enhance their understanding of safeguarding. It enables them to promote the well-being and safety of young people and recognize signs of potential abuse or exploitation. Volunteers or Trustees of Charitable Organizations: Individuals serving as volunteers or trustees in charitable organizations that work with vulnerable populations can benefit from the course. It helps them fulfill their responsibilities in safeguarding the individuals the organization serves and ensures they are aware of their legal and ethical obligations. General Public: The course is open to the general public as it provides valuable knowledge and awareness of safeguarding principles. It can benefit individuals who have an interest in understanding the rights and protection of vulnerable individuals in society. It's important to note that the RQF Level 1 Awareness of Safeguarding course provides foundational knowledge and awareness. For individuals who require more in-depth training or who have specific safeguarding roles or responsibilities, higher-level courses may be more suitable. Outcome / Qualification etc. Certification The qualification does not have an expiry date but refresher training and keeping up to date with changes to policies, procedures and new legislation through ongoing CPD is vital. Training Course Content Module 1 Introductions Module 2 Safeguarding legislation and guidance Module 3 Roles and responsibilities Module 4 Abuse and neglect Module 5 Identifying concerns and disclosure Module 6 Making judgements Module 7 Reporting concerns Module 8 Course closure and assessment MODULE 1 INTRODUCTIONS Session content Trainer/Assessor introduction Learner introductions Course syllabus Learning outcomes and assessment criteria Session duration 20 minutes MODULE 2 SAFEGUARDING LEGISLATION AND GUIDANCE Session content Introduction to safeguarding Definitions Assessment framework Safeguarding statistics Safeguarding legislation and guidance Rights of a child/adult at risk Session duration 40 minutes MODULE 3 ROLES AND RESPONSIBILITIES Session content Safeguarding partnerships Local authority safeguarding officer Social care services Multi-agency safeguarding hubs Organisational safeguarding policies Safeguarding lead Session duration 30 minutes MODULE 4 ABUSE AND NEGLECT Session content Definitions Types of abuse and neglect Physical abuse Emotional abuse Sexual abuse Neglect Signs and indicators Parent/carer abuse Radicalisation FGM Forced marriage Modern slavery County line gangs Electronic media abuse - Internet and social networking dangers Session duration 50 minutes MODULE 5 IDENTIFYING CONCERNS AND DISCLOSURE Session content Identifying concerns Being a point of disclosure Recording disclosure information Session duration 20 minutes MODULE 6 MAKING JUDGEMENTS Session content Child development needs Identifying a safeguarding concern Group activity making judgements Session duration 30 minutes MODULE 7 REPORTING CONCERNS Session content Silencing factors Barriers to raising concerns Reporting concerns Importance of sharing concerns Session duration 20 minutes MODULE 8 COURSE CLOSURE AND ASSESSMENT Session content Course summary Assessment paper Course evaluation Course closure Session duration 30 minutes Course delivery details Qualification delivery The qualification has 4 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake. TQT includes GLH but also takes into account any unsupervised learning and is an estimate of how long the average learner will take to complete the qualification. The minimum classroom contact time of 4 hours should be delivered over a minimum of half a day. The course can be spread over a maximum of 2 weeks, ensuring that each session is a minimum of two hours. The class ratio for this qualification is a maximum of 16 learners to 1 Trainer/Assessor Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price Continuing Studies The RQF Level 1 Awareness of Safeguarding course serves as an introductory course that provides individuals with a basic understanding of safeguarding principles. While it is a standalone qualification, individuals who complete the course may choose to progress further in their safeguarding training and education. Here are some potential progression options: RQF Level 2 Award in Safeguarding: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of safeguarding principles, policies, and procedures. It covers topics such as risk assessment, responding to safeguarding concerns, and effective communication in safeguarding contexts. Specialized Safeguarding Courses: Individuals who wish to focus on specific areas of safeguarding can pursue specialized courses related to their field of interest. These courses may include Child Protection, Adult Safeguarding, Domestic Abuse Awareness, Online Safety, or Safeguarding in Healthcare. Specialized courses delve deeper into the specific risks, regulations, and best practices associated with safeguarding vulnerable individuals in those particular contexts. Safeguarding Training for Specific Professions: Many professions have specific safeguarding training requirements tailored to their sector. For example, teachers may need to complete safeguarding training specific to the education setting, healthcare professionals may have training focused on safeguarding vulnerable patients, and social workers may have specialized safeguarding training in line with their role. Progression may involve undertaking profession-specific safeguarding courses or qualifications. Safeguarding Leadership and Management Training: Individuals in supervisory or managerial positions may consider pursuing training that focuses on the leadership and management aspects of safeguarding. This can include courses on developing and implementing safeguarding policies and procedures, managing safeguarding incidents, conducting internal investigations, and providing guidance and support to staff. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in safeguarding practices and policies. Individuals can attend conferences, workshops, or seminars related to safeguarding, child protection, or specific areas of interest within the field. This allows for continued learning and networking with other professionals. Higher Education: Individuals who wish to pursue a more in-depth study of safeguarding can consider higher education programs in social work, psychology, criminology, or related fields. These programs provide comprehensive knowledge and training in safeguarding practices, policies, and research. They may lead to professional certifications or degrees that enhance career opportunities in safeguarding roles. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for safeguarding roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

The Plumbing Course 2023 offers a comprehensive understanding of plumbing principles, components, systems, and tools. Participants will learn about the basic components of plumbing, effective plumbing system design, and the proper use of plumbing tools. The course covers the plumbing process, central heating systems, domestic cold and hot water systems, sanitation system, repairs, rainwater system installation, and real-world case studies. With a focus on current UK standards, this course provides the necessary knowledge for a successful plumbing career in 2023 and beyond.   Learning Outcomes: Identify and describe the basic components that constitute plumbing systems. Apply principles for designing effective and functional plumbing systems. Familiarize yourself with the essential tools used in plumbing work. Understand the step-by-step plumbing process, from installation to repairs. Gain expertise in central heating system operation and maintenance. Acquire knowledge about domestic cold and hot water systems. Perform sanitation system repairs and maintenance tasks. Successfully install and maintain domestic rainwater systems.   Why buy this Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified)?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Who is this course for? This Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) course is ideal for Aspiring plumbers looking to start a career in the plumbing industry. Individuals with a background in construction or related fields seeking to enhance their skills. Homeowners interested in learning about plumbing for personal projects. Maintenance technicians and facility managers needing plumbing knowledge. DIY enthusiasts seeking to expand their plumbing expertise.   Prerequisites This Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Plumber - Average Salary: £25,000 - £35,000 per year. Plumbing Supervisor - Average Salary: £30,000 - £40,000 per year. Plumbing Inspector - Average Salary: £28,000 - £38,000 per year. Facilities Manager - Average Salary: £30,000 - £45,000 per year. Construction Project Coordinator - Average Salary: £25,000 - £35,000 per year. Certification After studying the course materials of the Plumbing & Heating Essentials: Level 2 Accredited Online Diploma (CPD Certified) you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Basic Components of Plumbing Basic Components of Plumbing 00:15:00 Module 02: Principles of Effective Plumbing Systems Principles of Effective Plumbing Systems 00:15:00 Module 03: The Plumbing Tools The Plumbing Tools 00:15:00 Module 04: The Plumbing Process The Plumbing Process 00:15:00 Module 05: Central Heating Systems Central Heating Systems 00:15:00 Module 06: Domestic Cold Water System Domestic Cold Water System 00:15:00 Module 07: Domestic Hot Water System - Part 1 Domestic Hot Water System - Part 1 00:15:00 Module 08: Domestic Hot Water System Part 2 Domestic Hot Water System - Part 2 00:15:00 Module 09: The Sanitation System and Repairs The Sanitation System and Repairs 00:15:00 Module 10: Domestic Rainwater System Installation Domestic Rainwater System Installation 00:15:00 Module 11: Plumbing Projects: Case Study Plumbing Projects: Case Study 00:15:00 Module 12: UK Standards for Plumbing UK Standards for Plumbing 00:15:00 Assignment Assignment - Plumbing Course 2022 00:00:00

Embark on a journey to become a skilled and customer-focused retail associate through this comprehensive certificate program. Gain insights into the qualities and psychology of successful retail associates, understand consumer behavior, master effective communication, and learn to target customers strategically. Explore the sales process, checkout management, visual merchandising, in-store and exterior design, and comprehend the significance of the Consumer Rights Act. Acquire essential management skills to lead and collaborate with retail teams while ensuring store safety and compliance. Learning Outcomes: Grasp the fundamental concepts of a retail associate's role. Cultivate essential qualities required for successful retail associates. Understand the psychological aspects that influence retail interactions. Explore the impact of consumer behavior on retail strategies. Develop effective communication skills for customer interactions. Learn to identify trends and effectively target diverse customers. Master the sales process and enhance customer checkout experiences. Comprehend the Consumer Rights Act and its implications. Why buy this Retail Associate Certificate?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Associate Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Associate Certificate course is ideal for Individuals aspiring to become skilled retail associates. Current retail associates looking to enhance their skills. Customer service professionals transitioning to retail roles. Individuals seeking a comprehensive understanding of retail operations. Prerequisites This Retail Associate Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Sales Associate - Average Earnings: £15,000 - £20,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Assistant Store Manager - Average Earnings: £20,000 - £28,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Associate Introduction to Retail Associate 00:15:00 Module 02: Qualities of a Retail Associate Qualities of a Retail Associate 00:23:00 Module 03: Retail Psychology Retail Psychology 00:12:00 Module 04: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:10:00 Module 05: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:10:00 Module 07: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 08: Consumer Rights Act Consumer Rights Act 00:16:00 Module 09: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:16:00 Module 10: In-Store Design In-Store Design 00:18:00 Module 11: Exterior Design Exterior Design 00:20:00 Module 12: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:20:00 Module 13: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Assignment Assignment - Retail Associate Certificate 00:00:00