186 Supervisor courses in Altrincham delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Getting Started The programme's primary objective is to deliver practical and realistic solutions to business-related strategic challenges backed by appropriate references to theoretical and conceptual analysis. Students showcase their understanding and findings by producing a Consultancy Project Report. Globalisation means that effective and fair management of people is more vital than ever. In a turbulent, rapidly changing business environment, the demand for HR professionals who can strategically manage and develop staff potential - whilst overcoming issues such as redundancy, flexible working and the recent challenges of furloughed staff and social distancing - has never been more fundamental to business success. The programme meets the career enhancement needs of human resource (HR) managers, advisers, and administrators. The Advanced Entry route programme is available to students that already hold relevant experience and a recognised Postgraduate Diploma (PgD) in Human Resource Management or an equivalent qualification. The Consultancy Project Report is delivered and assessed by our academic team based in the UK, utilising our virtual learning platform and with direct support from allocated supervisors. The Advanced Entry route programme typically takes 6-9 months to complete. Throughout the programme, students receive guidance from their dedicated supervisor, ensuring they make the most of their learning experience. The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. Upon completing the programme, students are awarded an MA in Human Resource Management from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK, celebrating their achievements. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects only No Examinations Entry Requirements A relevant and recognised postgraduate diploma or equivalent, such as the OTHM Level 7 Diploma in Human Resource Management. Along with the application, students must provide the certificate and transcript as proof of this qualification. A Bachelor's degree or an equivalent higher qualification. A copy of a valid photo ID for identification purposes. A well-written Statement of Purpose should outline the student's motivations, career goals, and reasons for pursuing the MA in Human Resource Management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. By submitting these necessary documents, applicants can take the initial step towards joining the MA in Human Resource Management programme and furthering their expertise in the field of HR. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme taught and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS), with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. In addition to the above requirements, all applicants will be required to participate in a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MA in Human Resource Management (Advanced Entry) Programme structure Research Methods Consultancy Project Report Delivery Methods The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 3 Days 18 CPD hours This course is intended for Administrators or application owners who are responsible for deploying and managing Kubernetes clusters and workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create and manage Kubernetes clusters Control access Create image registry, network, quota, security, custom and mutation policies Connect your on-premises vSphere with Tanzu Supervisor to VMware Tanzu Mission Control Create, manage, and back up VMware Tanzu Kubernetes Grid™ clusters Create and manage Amazon Elastic Kubernetes Service clusters Perform cluster inspections Manage packages in your clusters Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply image registry, network, security, quota, custom, and mutation policies to Kubernetes environments. It focuses on how to deploy, upgrade, back up, and monitor Kubernetes clusters on VMware vSphere© with VMware Tanzu©, and it also covers package management using the VMware Tanzu Mission Control catalog. Course Introduction Introduction and course logistics Course Objectives What Is VMware Tanzu Mission Control Describe VMware Tanzu Mission Control Describe vSphere with Tanzu Describe Tanzu Kubernetes Grid Describe VMware Tanzu© for Kubernetes Operations Explain how to request access to VMware Tanzu Mission Control Describe VMware Cloud? services Describe the VMware Cloud services catalog Explain how to access VMware Tanzu Mission Control Identify the components of VMware Tanzu Mission Control Explain the resource hierarchy of VMware Tanzu Mission Control Access, Users, and Groups Explain VMware Cloud services and enterprise federation Describe VMware Cloud services roles Explain multifactor authentication Describe the VMware Tanzu Mission Control UI List the components of the VMware Tanzu Mission Control UI Describe the VMware Tanzu CLI Describe the VMware Tanzu Mission Control API Cluster Lifecycle Management Outline the steps for registering a management cluster to VMware Tanzu Mission Control Discuss what a management cluster is Describe provisioners Explain the purpose of a cloud provider account Describe Amazon Elastic Kubernetes Service Describe Azure Kubernetes Service Workload Clusters Describe Tanzu Kubernetes Grid workload clusters Explain how to create a cluster Explain how to configure a cluster Describe Amazon Elastic Kubernetes Service workload clusters Describe Azure Kubernetes Service workload clusters Explain how to attach a Kubernetes cluster Explain how to verify the connections to the cluster Describe cluster health Policy Management Explain how access policies grant users access to different resources Describe the policy model Describe the available policy types Explain how image registry policies restrict from which image registries container images can be pulled Outline how network policies are applied to clusters Discuss how security policies control deployment of pods in a cluster Discuss how quota policies manage resource consumption in your clusters Discuss how custom policies implement specialized policies that govern your Kubernetes clusters Describe mutation policies Explain how Policy Insights reports VMware Tanzu Mission Control policy issues Control Catalog Describe the VMware Tanzu Mission Control catalog Explain how to install packages Describe cert-manager Explain Service Discovery and ExternalDNS Describe Multus CNI and Whereabouts Describe Fluent-Bit Explain Prometheus and Grafana Describe Harbor Describe Flux Describe Helm Describe Git repositories Tanzu Mission Control Day 2 Operations Describe data protection Describe cluster inspections Explain life cycle management Describe VMware Aria Operations? for Applications Discuss VMware Tanzu© Service Mesh? Advanced edition Describe VMware Aria Cost? powered by CloudHealth©

Getting Started Fast-track your journey to becoming a transformative leader through the MBA Advanced Entry route. This route is designed to expedite your progress towards impactful leadership roles. An MBA is a significant milestone for senior managers and aspiring directors, as it combines essential theoretical knowledge with practical skills needed to lead teams and achieve tangible results effectively. Typically pursued after gaining several years of professional experience, an MBA offers numerous benefits, such as enhanced career prospects, a high professional reputation, and an expanded business network. The programme provides access to a global network, a diverse student community, promising career opportunities, and a rigorous academic curriculum. The MBA Advanced Entry route is tailored for individuals with relevant hands-on management experience, a recognised Postgraduate Diploma (PgD) in management, or a comparable qualification. The programme is designed for individuals aspiring to advance their careers in senior management.  It comprises two key components: the Research Methods module and the Consultancy Project Report. The Research Methods module begins with Induction and Research Methods webinars, allowing students to finalise their project research proposals. On the other hand, the Consultancy Project Report module offers an opportunity to explore a specific area of interest within an organisational context. The module emphasises independent thought, continuous learning, and critical reflection. Students must produce a Consultancy Project Report that provides a practical and realistic solution to a strategic business challenge supported by theoretical and conceptual analysis. The MBA Advanced Entry is delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with the London Graduate School to promote this programme. Throughout the programme, students receive support from the academic team, including a dedicated supervisor to guide them through the Consultancy Project Report module. The MBA Advanced Entry route typically takes 6 to 9 months to complete. Upon successful completion, students are awarded the degree of Master of Business Administration from the University of Buckingham. They also have the option to attend the graduation ceremony held in the UK, commemorating their achievements. The programme aims to provide students with comprehensive support and valuable opportunities for personal and professional growth, ensuring they make the most of their investment in their future. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects No Examinations Entry Requirements To be eligible for the MBA Advanced Entry route, you must meet the following criteria: OTHM Level 7 Diploma in Strategic Management and Leadership A Bachelor's degree or an equivalent higher qualification. Submission of a copy of your valid photo ID to verify your identity. A well-crafted Statement of Purpose outlining your motivations, career aspirations, and reasons for pursuing the MBA Advanced Entry route. An updated Curriculum Vitae (CV) demonstrating a minimum of two years of work experience at the graduate level, either in a managerial or professional capacity. By meeting these application requirements, you will take the initial steps towards joining the MBA Advanced Entry programme, enabling you to enhance your managerial and leadership skills significantly. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme conducted and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS) with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes scores from the Home Edition of TOEFL. In addition to the requirements above, all applicants must participate in a live virtual interview with a staff member from the London Graduate School. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. An MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector you choose to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The MBA Advanced Entry delivered by London Graduate School, awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

FAA Level 3 Award In Supervising First Aid For Mental Health (RQF) Classroom (two day course), Virtual (6 x 2 ½ hour sessions) Gives learners knowledge of Mental Health First Aid and associated conditions This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm PTSD Personality disorders Bipolar disorder Schizophrenia Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This two day r employees' mental health and wellbeing Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Lawyers Records Managers Information Officers Compliance Officers Human Resource Officers Anyone who uses, processes and maintains personal data Overview The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There's a lot to know, there's a lot at stake and there's a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation's data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There?s a lot to know, there?s a lot at stake and there?s a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe?and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation?s data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. Data protection laws Key European data protection laws and regulatory bodies Evolving toward a harmonised legislative framework Personal Data Understanding and differentiating between types of data as defined by the GDPR Personal, anonymous, pseudonymous and special categories Controllers and Processors Roles and relationships of controllers and processors as defined by the GDPR Processing Personal Data Data processing and GDPR processing principles Applying the GDPR Legal grounds for processing personal data Data subject rights Data subject rights Applying rights Controller and processor obligations Information provision obligations Controller obligations for providing information about data processing activities to data subjects Supervisory authorities as set out in the GDPR Cross-border data transfers Options and obligations under the GDPR for transferring data outside the European Economic Area Adequacy decisions Safeguards and derogations Compliance considerations Applying European data protection laws Legal bases and compliance requirements for processing personal data in practice Processing employee data Surveillance Direct marketing Internet technology and communications Security of processing Considerations and duties of controllers and processors for ensuring security of personal data GDPR specifications for providing notification of data breaches Accountability Accountability requirements Data protection management systems Data protection impact assessments Data protection policies Role of the data protection officer Supervision and enforcement Role, powers and procedures of supervisory authorities Composition and tasks of the European Data Protection Board Role of the European Data Protection Supervisor Remedies, liabilities and penalties for noncompliance as set out in the GDPR Additional course details: Nexus Humans Certified Information Privacy Professional (CIPP/E) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Professional (CIPP/E) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

University First and Second Year - Diploma in Business Management (Level 4&5) - Pathway to BA (Hons) Business Management Level 4 Diploma in Business Management - 8 -12 months - 120 Credits Level 5 Diploma in Business Management - 8 - 12 months - 120 Credits Level 4 is the equivalent of the first year of a Bachelor’s Degree programme. it provides students with 120 university credits upon completion. Level 5 is the equivalent to the second year of a Bachelor’s Degree programme, it provides students with 120 university credits upon completion. It is also equivalent to an HND diploma. Course Details Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials which comprise of recommended exercises, recommended readings and internet resources. Within the modules are self-testing exercises. You must take care in answering these. Although they are not marked nor do they count towards your final assessment, the marking is tested against your scoring on the final assessment to check for consistency of score. The modules are written against prescribed learning outcomes defined by the Qualifications and Credit Framework (QCF) administered by Ofqual, the Government appointed regulator. In addition, the learning outcomes are articulated against MSBM Awarding Bodies curriculum who is a recognised awarding body monitored and assessed by QAA, the Quality Assurance Agency, the Government appointed quality assurance body. Successful completion of the full Level 4/5 Extended Diploma in Business Management and final year of an accredited Undergraduate Degree programme, will give students the right credentials to go on and apply for a job in marketing, accounting, human resources, management or business consultancy. Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Bachelors degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 120 credits which consist of either a dissertation or a dissertation and one module. Examples of University Progression BA (Hons) in Business Management (top-up) awarded by the University of Chichester delivered through London Graduate School.  Anglia Ruskin University - BA (Hons) Management (Top-Up). Entry Requirements For entry into Level 4 or 5 Diploma in Business Management, learners must possess the following: * Relevant/Local Board of Examination Result in your Country, which must include at least 5 'C' Grades in English and 4 other subjects. * Mock Examination Result can also be accepted for initial Conditional Admission, pending the release of the Board of Examination Result. (This is assessed on a case by case basis) * Learner must be 18 years or older at the start of the Course. OR * Mature Learners (21 years or older) with work experience in supervisory, leadership or management roles. (This is assessed on a case by case basis). Workshops Workshops are conducted by live webinars for online students. Classroom workshops are available if there is a local branch in your country. Speak our course advisors on this subject. Visa Requirements There is no Visa requirement for this programme.

Getting Started The MSc in Accounting and Finance is designed to help students become leaders in the financial sector.The programme aims to extend and enhance students' understanding and competence gained through professional qualifications. It seeks to develop their ability to think strategically about management and organisational change within accounting and finance. The programme suits AIA, ACA, ACCA, CIMA, ICAP, or CPA Australia graduates. It provides a means to support accounting practitioners & ongoing professional and personal development needs. Upon completing the programme, students are awarded the prestigious MSc in Accounting and Finance degree from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK to celebrate their achievements and join fellow graduates in this momentous event. The programme comprises two phases; the first is the Level 7 Diploma in Accounting and Finance, awarded by OTHM and delivered by the School of Business and Technology London. The second phase is the MSc in Accounting and Finance (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A Bachelor's degree or an equivalent or higher qualification. A copy of a valid photo ID. A Statement of Purpose outlines your motivations for joining the course and your career aspirations in accounting and finance. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. English Language Requirements A pass in English at A-level. A bachelor's degree that was studied and assessed in English. An IELTS overall score of 6.5, with a minimum of 6.0 in each component. A TOEFL score of 72 overall, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes the TOEFL Home Edition. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - OTHM Level 7 Diploma in Accounting and Finance Programme Structure The OTHM Level 7 Diploma in Accounting and Finance qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Investment Analysis Unit Reference Number : R/615/3236 TQT : 200 Credit : 20 This unit aims to enhance learners' comprehension of investment theories and market equilibrium models. It encompasses tasks such as conducting bond valuations and assessing current investment performance. Upon successful completion, learners will possess the skills to critically analyze the impact of global developments on capital markets and make sound recommendations for future investments. Corporate Reporting Unit Reference Number : D/615/3241 TQT : 200 Credit : 20 This unit aims to develop learners' ability to prepare and interpret financial statements for various business organisations. Learners will be able to apply relevant accounting concepts and principles. The unit allows learners to enhance their quantitative and qualitative analytical skills by interpreting financial data.  Global Finance and Strategy Unit Reference Number : D/615/3238 TQT : 200 Credit : 20 This unit aims to cultivate learners' comprehension of the decisions that are crucial when venturing into global markets. Learners will grasp the significance of autonomy in resolving financial matters within specific timeframes for achieving business success. Strategic Financial Management Unit Reference Number : H/615/3242 TQT : 200 Credit : 20 This unit seeks to enhance learners' grasp of planning and overseeing the allocation of an organization's financial resources. They will appreciate the significance of achieving business objectives and optimizing shareholder returns. Additionally, learners will acquire practical knowledge in designing business strategies and crafting comprehensive business plans. Strategic Audit Unit Reference Number : Y/615/3240 TQT : 200 Credit : 20 The objective of this unit is to foster learners' comprehension of how managers can effectively formulate and implement business strategies. This encompasses thoroughly examining the strategic auditing process and its associated methodologies. Learners will learn to employ appropriate investigative techniques in favourable and challenging environments. Business Research Methods Unit Reference Number : T/508/0626 TQT : 200 Credit : 20 The objective of this unit is to cultivate learners' comprehension of research principles, which encompass crafting research proposals, conducting literature reviews, proper referencing, employing data collection techniques such as interviews and surveys, designing questionnaires, conducting statistical analysis using SPSS, handling qualitative data, and employing methods to draw meaningful conclusions from the analyzed data.   Phase 2 - MSc in Accounting and Finance (Advanced Entry) Programme Structure Research Methods Consultancy Project Report Delivery Methods The programme comprises two phases; the first is the Level 7 Diploma in Accounting and Finance, awarded by OTHM and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MSc in Accounting and Finance (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started An MBA is a significant milestone for senior managers and aspiring directors, as it combines essential theoretical knowledge with practical skills needed to lead teams and achieve tangible results effectively. Typically pursued after gaining several years of professional experience, an MBA offers numerous benefits, such as enhanced career prospects, a high professional reputation, and an expanded business network. The programme provides access to a global network, a diverse student community, promising career opportunities, and a rigorous academic curriculum. The MBA Advanced Entry route is tailored for individuals with relevant hands-on management experience, a recognised Postgraduate Diploma (PgD) in management, or a comparable qualification. The programme is designed for individuals aspiring to advance their careers in senior management.  The programme comprises two phases; the first is the Level 7 Diploma in Strategic Management and Leadership, awarded by OTHM and delivered by the School of Business and Technology London. The second phase is the MBA Advanced Entry, delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with the London Graduate School to promote this programme. Throughout the programme, students receive support from the academic team, including a dedicated supervisor to guide them through the Consultancy Project Report module. Once the diploma phase is completed, the MBA Advanced Entry route typically takes 6 to 9 months. Upon successful completion, students are awarded the degree of Master of Business Administration from the University of Buckingham. They also have the option to attend the graduation ceremony held in the UK, commemorating their achievements. The programme aims to provide students with comprehensive support and valuable opportunities for personal and professional growth, ensuring they make the most of their investment in their future. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects No Examinations Entry Requirements To be eligible for the MBA , you must meet the following criteria: A Bachelor's degree or an equivalent higher qualification. Submission of a copy of your valid photo ID to verify your identity. A Statement of Purpose outlining your motivations, career aspirations, and reasons for pursuing the MBA. An updated Curriculum Vitae (CV) demonstrating a minimum of two years of work experience at the graduate level, either in a managerial or professional capacity. By meeting these application requirements, you will take the initial steps towards joining the MBA programme, enabling you to enhance your managerial and leadership skills significantly. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme conducted and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS) with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes scores from the Home Edition of TOEFL. In addition to the requirements above, all applicants must participate in a live virtual interview with a staff member from the London Graduate School. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. An MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector you choose to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - OTHM Level 7 Diploma in Strategic Management and Leadership Programme Structure Strategic Management Unit Reference Number : A/616/2724 TQT : 200 Credit : 20 This unit aims to enhance learners' grasp of strategic and change management models. It also focuses on their capacity to evaluate strategic plans, suggest alternatives, formulate implementation strategies, and guide organizational transformations. Strategic Leadership Unit Reference Number : R/617/5012 TQT : 200 Credit : 20 This unit offers a comprehensive grasp of leadership principles and practices. It empowers individuals with the necessary knowledge, skills, and attributes to excel as an effective team player and leader. It encourages proactivity in driving innovation and improvement to shape organizational strategy and business planning. Strategic Human Resource Management Unit Reference Number : F/616/2725 TQT : 200 Credit : 20 This unit aims to foster learners' comprehension of how adept strategic management of human resources aligns with achieving organizational objectives in diverse contexts. Learners will assess the impact of strategic human resource management and the implementation of leadership and management theories for organizational advancement. Advanced Business Research Methods Unit Reference Number : J/616/2726 TQT : 200 Credit : 20 This unit seeks to cultivate learners' proficiency in crafting research proposals for various types of academically oriented management research. It fosters a critical understanding of the philosophical, practical, and ethical dimensions of study within the business environment. Strategic Financial Management Unit Reference Number : L/616/2727 TQT : 200 Credit : 20 This unit aims to empower learners with the practical application of financial principles in organizational management. It encompasses the utilization of analytical techniques, theories, and models of management accounting. Additionally, it involves evaluating budgetary processes, suggesting funding sources, and assessing investment alternatives. Supply Chain and Operations Management Unit Reference Number : R/616/2728 TQT : 200 Credit : 20 This unit aims to cultivate learners' comprehension of effective supply chain and operations management in competitive markets. This will be achieved by analysing case studies and real-world industry scenarios. Learners will gain insight into operational processes, techniques, and planning and control systems.   Phase 2 - MBA Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The programme comprises two phases; the first is the Level 7 Diploma in Strategic Management and Leadership awarded by OTHM and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MBA Advanced Entry delivered by London Graduate School, awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.