37651 Sup courses

Management training for Stonehouse Care, to include Mental Capacity Act, Safeguarding and Health and Safety for Managers. The Mental Capacity Act & Deprivation of Liberty Safeguards for Managers and Senior Staff By the end of the course, you will be able to: Explain your legal responsibilities under the MCA and DoLS. Apply the five statutory principles of the MCA in decision-making. Determine when and how to conduct a capacity assessment. Understand the Best Interests process and how to apply it. Identify when a deprivation of liberty occurs and how to seek authorisation. Recognise Worcestershire-specific procedures and contacts for DoLS referrals. Implement MCA-compliant record-keeping practices. Safeguarding Adults & Children: Responsibilities for Health & Social Care Managers & Seniors By the end of the course, you will be able to: Understand their legal responsibilities under key safeguarding legislation. Recognise the roles and duties of managers and senior staff in safeguarding adults and children. Know Worcestershire's local safeguarding procedures and reporting pathways. Be able to apply best practices in safeguarding supervision, record-keeping, and decision-making. Identify when and how to escalate safeguarding concerns effectively. Health & Safety for Health & Social Care Managers and Seniors By the end of the course, you will be able to: Understand their legal responsibilities under Health & Safety legislation. Recognise how key regulations apply to their role in Health & Social Care. Learn how to manage risks and create a safe working environment. Be aware of local Worcestershire requirements and guidance. Identify best practices for compliance and enforcement.

This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. Course Overview This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. It also offers an introduction into the role, and the benefits and risks associated with bookkeeping software. The jobs it can lead to: • Cashier • Clerical assistant • Trainee bookkeeping assistant Entry requirements: If you have no prior accounting knowledge or bookkeeping knowledge, this entry-level bookkeeping qualification will give you an understanding of manual, single-entry bookkeeping basics. For the best chance of success we recommend that students begin their studies with a good standard of English and maths. It provides a solid grounding for students before moving on to the Level 2. Course Content: Bookkeeping fundamentals: This unit introduces students to the role of a bookkeeper and simple bookkeeping techniques, while providing an understanding on why it’s important to keep accurate and up to date financial information in business. Students will learn how to identify a range of bookkeeping transactions including income, expenses, and profit and loss, as well as gaining an understanding of the benefits and risks associated with bookkeeping software and the importance of ethical behaviour. Learning outcomes: • Understand the role of the bookkeeper. • Understand financial transactions. • Process customer and supplier transactions. • Process receipts and payments. • Understand the benefits and risks of using accounting software to complete bookkeeping tasks. DURATION 110 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

Course Outcomes As an MHFAider® you will be able to:  Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other supports Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the MHFAider® role in depth, including boundaries and confidentiality Practise self-care Know how to use the MHFAider Support App® Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England Format Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total. Learning takes place through a mix of instructor led training, group discussions, individual and group activities. Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan. We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn. We strive for all of our learning content to be as accessible and inclusive as possible. Takeaways Everyone who completes this course gets:  A hard copy workbook to support their learning throughout the course A digital manual to refer to whenever they need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England Becoming a qualified MHFAider® Once you complete the Mental Health First Aid course, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid. Course Structure Session 1: Mental Health First Aid and the action plan The MHFAider® role and self-care Helpful and unhelpful language Useful models to support the role Session 2: What influences mental health? What is anxiety? Crisis first aid Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? Session 3: Applying the Mental Health First Aid action plan What is depression? What is suicide? Crisis first aid continued What is psychosis? Session 4: Recovery and lived experience Boundaries in the MHFAider® role Moving forward in the MHFAider® role My MHFA action plan

– a psychotherapy skills masterclass The language we use has a huge impact on others – on this practical, inspiring course you will learn how to combine solution-focused techniques and effective language skills to help relieve distress and improve outcomes, as quickly as possible… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course! I’ve learnt so much and been inspired so much. Gareth has a wonderful style of delivery...MARY FLYNN This course is suitable for anyone working with adults, teens or children – the knowledge and skills you will gain have a wide range of applications in addition to therapy and counselling, including coaching, healthcare, teaching, motivation, overcoming resistance, emotional turmoil and much more. You will leave with a powerful toolkit of precisely-targeted and creative therapeutic language skills, as well as a range of effective brief therapy strategies. These can be easily tailored to any individual and used to successfully help people resolve a wide range of conditions and problems as quickly as possible. If you want to be more effective in what you do, these are core skills to have… Denise Winn previously taught this course, it is now delivered by Gareth Hughes Why take this course Language is key to everything we do – being aware of the power of language to help or do harm is essential when we’re trying to help people. Knowing how to use it well can make all the difference to a successful therapeutic outcome. Paying attention to the language we use is central to the human givens approach to therapy and counselling: our choice of words is crucial in building rapport with people, learning more about someone – their unique qualities and abilities – in listening and responding, in providing motivation and in collaborating to agree goals and strategies for the effective resolution of their problems. The careful use of language is essential for other areas of life too: at work, home, with family and friends – and this 2-day course is accessible to all. It can be taken as part of the Human Givens Diploma or as a stand-alone course. You will gain a solid foundation in the most effective brief solution-focused strategies and language skills that are essential if you want to be able to help people as quickly as possible. By distilling the essence of proven brief therapy approaches and working in tune with the givens of human nature, outcomes can be dramatically improved and suffering successfully reduced. You will also learn how any team of professional healthcare workers can safely incorporate brief therapy techniques into their work with patients suffering from depression, anxiety, panic attacks, PTSD, anger, OCD, eating disorders, addiction and relationship/marital/family problems, thereby improving outcomes and reducing suffering on an even wider scale. Good to know This course gives you essential skills that are used in the successful treatment of a wide range of conditions, such as anxiety disorders, depression, addictions, self-harm, OCD and the rewind technique for treating trauma and phobias. They are also fundamental skills to have when using guided imagery and visualisation. This course is an essential component of Part 1 of the HG Diploma. I feel very excited and energised. I can't wait to start using these techniques...OCCUPATIONAL THERAPIST What will you learn The essential skills needed for successful brief therapy New information about the APET™ model – why it is so important to construct therapy that is in tune with our how brains work (our emotional reactions come first) – this speeds up therapy and explains why purely cognitive and behavioural approaches can take so long An ability to get to the root of the matter quickly by establishing which innate needs are not being met and why (the essence of effective brief therapy) Quick rapport building skills How to use the RIGAAR™ structure to improve therapy outcomes Reflective listening and reflective reframing How to use therapeutic language skills directly and indirectly to initiate change Ways to use solution-focused questioning to create a framework for change How to identify and use your client’s own life resources An understanding of why the human givens approach dramatically increases the likelihood of therapy being brief, regardless of the presenting problem A range of psychological interventions to use with common psychiatric problems: anxiety, panic attacks, depression, intrusive thoughts, relationship difficulties and so on Promoting cooperation by developing realistic and achievable goals How to identify exceptions (when the problem doesn’t occur) and get the patient to take credit for them How to generate motivation for change in your patients Separating the patient’s core identity from their problem How to minimise or overcome resistance How not to be drawn in to a client’s negative self-view Great use of case histories to illustrate the skills covered How to use the psychological laws of positive expectancy and concentrated attention An understanding of why taking this collaborative human givens stance, reduces stress and pressure on you Plenty of opportunity to consolidate what you are learning by practising the skills yourself How is the course structured? Held over two consecutive days, this skills-based practical workshop combines a blend of talks, demonstrations and exercises. Each day starts at 9.30pm and finishes at 4.00pm, with 2 breaks for networking and refreshment and 45 minutes for lunch. Course notes, refreshments and lunch are included on both days. Who is this course suitable for? You and your patients will benefit enormously from you attending these two days. If you are a counsellor, psychotherapist, clinical psychologist, mental health nurse, GP, doctor, nurse, OT, physiotherapist, youth worker, social worker, health visitor, support worker or any other caring professional, and wish to be more effective in what you do, this course gives you the perfect opportunity to discover new, subtle but highly effective skills with plenty of time to practise to help you assimilate them into your own work. Many other professions – such as educational and business professionals – also find the skills and information covered highly applicable to and beneficial for their own work. It is also suitable for anyone who is thinking of a career in this field as these are core skills needed for successful brief, solution-focused psychotherapy. This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

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This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"

QA Level 2 Award In Cardiopulmonary Resuscitation And Automated External Defibrillation (RQF) Full day course Gives learners the knowledge and skills to give CPR and use an AED safely Covers maintenance of AEDs (Automated External Defibrillators) Course Contents: The principles underlining basic life support The principles underlining resuscitation Different types of cardiac arrest Recovery Position CPR Choking Safe Use of an AED (Automated External Defibrillator) AED maintenance Benefits of this course: In the UK there are over 30,000 cardiac arrests a year outside of hospital But only less than one in ten survive to be discharged from hospital When someone has had a cardiac arrest, every minute makes a huge difference You can help save people's life by starting CPR as soon as possible, and use an AED (Automated External Defibrillator) to restart their heart This course helps to give you the skills and confidence to save people's lives, and make a huge difference not just to them, but also to their families and loved ones Accredited, Ofqual regulated qualification: Our Cardiopulmonary Resuscitation and Automated External Defibrillation course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your CPD & AED Certificate is a very good way to make sure you and your employees are trained in First Aid. And of course, all of our training courses are run in a fun and engaging, interactive and varied way, ensuring your employees have the skills and knowledge they need! The Ofqual Register number for this course is 603/2654/2 This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here.

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QA Level 3 Award In Emergency Paediatric First Aid (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Full day course Would you know what to do if you saw a child in need of First Aid? Being able to deal with paediatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant or Child Recovery Position CPR Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Shock Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Emergency Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - Those who work with children and are not required to comply with Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements Those who want to provide additional support in their organisation to existing paediatric first aiders that are trained to meet Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements. For those who will be directly responsible for children, Ofsted requires people to do our two day Paediatric First Aid course instead We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Emergency Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/0786/9

Leading Cross-Cultural Virtual Teams (On-Demand) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan