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Are you ready to take your workplace wellness initiatives to the next level? Our comprehensive Certificate on Health and Wellness at Workplace (Level 2) is designed to equip you with the knowledge and skills necessary to create a thriving culture of health within your organization. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will explore the fundamentals of creating a healthy and supportive work environment. They will understand the importance of health and wellness programs, how to assess the needs of their workplace, and the steps involved in planning and implementing these programs effectively. Participants will learn about different types of health behavior programs and how they can positively impact the well-being of employees. They will also delve into mental health initiatives, understanding their significance and strategies for implementation. Additionally, learners will gain insight into health screenings and maintenance programs, discovering their role in preventive healthcare. Finally, they will learn how to evaluate the effectiveness of these programs, ensuring continuous improvement and better outcomes for both employees and the organization. Course Curriculum Module 01: Definition of a Health and Wellness Program Module 02: Evaluate the Need Module 03: Planning Process Module 04: Implementation Module 05: Health Behavior Programs Module 06: Types of Health and Wellness Programs Module 07: Mental Health Programs Module 08: Health Screenings and Maintenance Programs Module 09: Evaluate Results Learning Outcomes: Define components of a Health and Wellness Program effectively. Assess the necessity for implementing Health and Wellness initiatives accurately. Develop strategic plans for Health and Wellness programs efficiently. Execute Health and Wellness programs proficiently within workplace settings. Design and implement various Health Behavior and Mental Health Programs. Evaluate the effectiveness of Health Screenings and Maintenance Programs reliably. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance workplace well-being strategies. Managers aiming to cultivate healthier work environments for employees. Occupational health specialists dedicated to improving employee wellness initiatives. Workplace health advocates committed to fostering healthier organizational cultures. Health and safety officers striving to implement comprehensive wellness programs. Career path Occupational Health Advisor Wellness Coordinator Health Promotion Specialist Workplace Health Consultant Employee Well-being Manager Health and Wellness Programme Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic work environment, ensuring the safety and well-being of lone workers is paramount. Our Lone Worker Safety Training course is meticulously designed to equip individuals with the essential knowledge and skills to thrive in solitary work settings. Whether you're an employer looking to safeguard your employees or a lone worker seeking to enhance your safety protocols, this course is your definitive guide. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Lone Worker Safety Training curriculum, learners acquire essential knowledge and skills to ensure their safety while working alone. They understand the risks associated with lone working and learn how to assess and manage these risks effectively. Reporting and recording incidents is emphasized to ensure timely response and improvement of safety protocols. Conflict avoidance and resolution strategies are taught to prevent and manage potentially hazardous situations. First aid techniques specific to lone working scenarios are covered, along with general workplace safety practices. Learners develop a safe working system tailored for lone working situations, promoting their well-being both physically and mentally. They also gain a comprehensive understanding of the laws and regulations that govern lone worker safety, ensuring compliance and a safer work environment overall. This curriculum equips learners with practical knowledge and tools to confidently handle the challenges of working alone safely. Course Curriculum Module 01: Basics of Lone Working Module 02: Risk Assessment Module 03: Reporting and Recording Incidents Module 04: Conflict Avoidance and Resolution Module 05: First Aid and Workplace Safety for Lone Workers Module 06: Safe Working System for Lone Working Module 07: Physical and Mental Well-being Module 08: Lone Worker's Safety Laws Learning Outcomes: Understand principles of lone working and associated risks in workplaces. Conduct effective risk assessments to mitigate potential hazards confidently. Demonstrate proper incident reporting and recording procedures in lone worker scenarios. Apply conflict resolution techniques to manage and diffuse workplace conflicts. Implement first aid procedures and safety protocols specific to lone working. Develop and implement safe working systems tailored for lone worker safety. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals working independently in various industries needing safety awareness. Managers responsible for lone workers in their teams. Health and safety officers focused on lone worker policies. Newly appointed supervisors requiring safety training for lone workers. Business owners keen on enhancing workplace safety for lone workers. Career path Security Officer Field Service Engineer Social Worker Estate Agent Utility Service Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey into the fundamental pillars of business mastery with our Business Management, Business Analysis & Business Performance Management Diploma Basics. In this comprehensive course, we unravel the secrets to thriving in the dynamic world of business, providing you with indispensable insights and skills to navigate the complexities of modern enterprises. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From mastering the nuances of effective communication and customer service to honing organizational and time management skills, each module is meticulously designed to equip you with the essential tools for success. Dive into the art of managing risk and recovery, exploring the delicate balance of motivation and counselling in a business context. Learn to strategically plan for business development and succession, ensuring longevity and prosperity. The course culminates with a deep dive into the critical realm of cash and credit management, providing you with a holistic understanding of business finance. Elevate your business acumen, enhance your leadership potential, and unlock the door to a world where business mastery meets lasting success. Course Curriculum Module 01: Foundations of Business Management Module 02: Understanding the Business Environment Module 03: Enhancing Organizational Skills Module 04: Effective Communication in Business Module 05: Customer Service Excellence Module 06: Risk Management and Recovery Strategies Module 07: Optimizing Time Management Module 08: Motivation and Counselling in Business Module 09: Business Development and Succession Planning Module 10: Strategic Management of Cash and Credit Learning Outcomes: Develop organizational skills for effective business management and strategic planning. Master communication skills for clear and impactful professional interactions. Enhance customer service expertise for building and maintaining client relationships. Acquire risk management strategies and recovery techniques for business resilience. Apply time management principles to optimize productivity in a business environment. Understand the fundamentals of cash and credit management in business operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business managers seeking foundational knowledge in key management areas. Professionals aiming to enhance organizational, communication, and customer service skills. Individuals interested in risk management, recovery strategies, and time optimization. Entrepreneurs and business owners focused on business development and succession planning. Anyone looking to grasp the essentials of cash and credit management in business. Career path Business Manager Operations Coordinator Customer Service Supervisor Risk Analyst Business Development Specialist Financial Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine a workplace where safety isn't just a set of rules, but a core value ingrained in every employee's daily routine. Welcome to our Behavioral Safety Training Course - where we go beyond the basics of compliance and cultivate a proactive safety culture that drives long-term success. According to Reed a Health and Safety Consultant can earn from £40,000 to £58,000 in a year depending on qualification, experience, location and other factors. Let us help you build a safer, more productive work environment. Enrol in our Behavioural Safety Management Training today and take the first step towards a safer tomorrow. Key Features This Behavioural Safety Management Training Course Comes with: CPD Certified Free Certificate Developed by Minute Taking Specialist Lifetime Access Behavioural Safety Management Training Course Curriculum Module 01: Exploring Behavioral Safety Concepts Module 02: Key Terminology and Corporate Advantages... Module 03: Understanding the Mechanisms of Behavioral Safety Module 04: Establishing a Program Module 05: Promoting Favorable Employee Mindsets Learning Outcomes: Understand the fundamentals of Behavioural Safety principles and terminology. Identify the business benefits associated with implementing Behavioural Safety programs. Grasp the working mechanisms of Behavioural Safety through practical examples. Demonstrate the ability to set up and initiate a Behavioural Safety programme. Foster positive attitudes within the workforce to enhance safety culture. Apply strategies to ensure sustained commitment to Behavioural Safety initiatives. . CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Behavioural Safety Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Behavioural Safety Management Training. Moreover, this course is ideal for: Safety Managers and Supervisors Human Resources professionals Health and Safety Officers Operations Managers in various industries Requirements There are no requirements needed to enrol into this Behavioural Safety Management Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Behavioural Safety Management Training course. Career path After finishing this Behavioural Safety Management Training course you will have multiple job opportunities for you. Some of the Job sectors of Behavioural Safety Management are: Health and Safety Manager - £35K to 50K/year Safety Consultant - £30K to 45K/year Human Resources Specialist - £25K to 40K/year Operations Manager - £40K to 60K/year Occupational Health Advisor - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Computer programmers create specific codes for certain functions to make a computer operate flawlessly. You need to learn different types of programming languages which this course can teach you to become an expert computer programmer. Learning the different programming languages in this Computer Programming Experts Level is beneficial since each language has their own strengths, limitations, and applications. Having an extensive knowledge and skills of these languages will help a programmer cater to different projects. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Computer Programming Experts Level has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Computer Programming Experts Level is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Computer Programming at a Glance COMPUTER PROGRAMMING AT A GLANCE 01:00:00 UNDERSTANDING THE LANGUAGE OF THE COMPUTER 00:30:00 Choosing a Language 00:30:00 Basic Programming Language BASIC Programming Language 01:00:00 Getting Started with BASIC Programming Language 01:00:00 BASIC Overview of BASIC Components 01:00:00 BASIC Special Variables 01:00:00 BASIC Probability Functions 01:00:00 Filtering the Data Set or Splitting the Data Set 01:00:00 DATA Blocks 01:00:00 DELETE Statement 01:00:00 FOR…NEXT Statement 01:00:00 IF. . . THEN Statement 01:00:00 PHP Programming Welcome to the world of programming! 00:30:00 Getting Started 01:00:00 Let's Start Coding! 01:00:00 PHP Strings 01:00:00 PHP Variables 01:00:00 Useful Variables 00:30:00 PHP Includes & Problem Solving 01:00:00 Tip When Creating Inc Pages 00:30:00 Redirecting Using PHP 00:30:00 Multiple Conditions 01:00:00 PHP Arrays 01:00:00 PHP Loops 01:00:00 Note on PHP Math Functions: 00:30:00 Functions 01:00:00 PHP Sessions 00:30:00 Cookies 01:00:00 Introduction to MySQL 01:00:00 Making The Connection 01:00:00 Inserting Data 01:00:00 Deleting / Removing Data 00:15:00 Mock Exam Mock Exam - Computer Programming Experts Level 00:30:00 Final Exam Final Exam - Computer Programming Experts Level 00:30:00

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The PPE Essential Training Course is a crucial skill set in today's world, where personal protective equipment (PPE) plays an indispensable role in ensuring safety across various industries. Understanding the importance of PPE through modules like risk assessment, selection, and legislation compliance is vital for safeguarding oneself and others in hazardous environments. In the UK, employers prioritize candidates with PPE expertise, offering lucrative job opportunities with salaries ranging from £20,000 to £30,000 per annum, depending on experience and sector. As industries evolve, the demand for PPE-trained professionals continues to rise, with a significant 15% increase projected over the next five years. Equipping oneself with PPE knowledge not only enhances job prospects but also fosters a safer work environment, contributing to overall industry growth and well-being. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Importance of Wearing PPE Module 02: Types of PPE Module 03: Risk Assessment, Selection and Use Module 04: Maintenance of PPE Module 05: PPE Legislations Module 06: PPE in Healthcare Module 07: Safe Handling of PPE Learning Outcomes: Recognize the significance of PPE in workplace safety protocols. Identify various types of PPE and their specific applications. Conduct risk assessments to determine appropriate PPE selection. Demonstrate proper use and maintenance procedures for different PPE. Comprehend relevant legislation governing PPE usage in occupational settings. Apply PPE protocols effectively in healthcare and other specialized environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This PPE Essential Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of PPE Essential Training. Moreover, this course is ideal for: Employees across industries requiring PPE for safety compliance. Supervisors responsible for enforcing PPE protocols in the workplace. Health and safety officers seeking comprehensive PPE knowledge. Healthcare professionals needing to understand PPE usage and regulations. Students studying occupational health and safety or related fields. Requirements There are no requirements needed to enrol into this PPE Essential Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this PPE Essential Training course. Career path After finishing this PPE Essential Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of PPE Essential Training are: Health and Safety Officer- £25K to £45K/year Construction Site Manager- £30K to £50K/year Environmental Health Officer- £28K to £45K/year Occupational Health Advisor- £30K to £50K/year Industrial Hygienist- £30K to £45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Organisational Disciplinary Procedures course is crucial in today's professional landscape as it equips you with essential skills to navigate workplace conduct effectively. Understanding disciplinary procedures, policy development, and the handling of investigations and grievances are vital in maintaining organizational integrity and employee morale. Mastering these aspects not only ensures fair treatment but also enhances your employability, particularly in the UK job market where such knowledge is highly valued. Companies prioritize candidates who can uphold disciplinary standards, and proficiency in this area can lead to lucrative job opportunities with competitive salaries. The demand for professionals versed in organizational disciplinary procedures is on the rise, with a noticeable increase in job listings across sectors. Acquiring expertise through this course will not only prepare you for various roles but also significantly contribute to your career advancement and earning potential. Key Features: CPD Certified Organisational Disciplinary Procedures Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Disciplinary Procedure and Confidentiality Module 02: Policy Development and Implementation Module 03: Investigations, Allegations, and Suspensions Module 04: Conducting Disciplinary Hearings Module 05: Penalties, Their Effects, And Appeals Module 06: Grievance Handling in Disciplinary Cases Module 07: Termination Procedures Learning Outcomes: Master confidentiality principles in disciplinary procedures ensuring organisational integrity and trust. Develop and implement effective disciplinary policies aligning with organisational objectives. Conduct thorough investigations, handling allegations and suspensions with impartiality and diligence. Execute disciplinary hearings professionally, ensuring fair treatment and adherence to protocols. Understand the impacts of penalties, facilitating effective appeals processes. Navigate grievance handling within disciplinary contexts, promoting resolution and fairness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Disciplinary Procedures course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Organisational Disciplinary Procedures. Moreover, this course is ideal for: HR professionals seeking disciplinary procedure expertise. Managers responsible for implementing disciplinary policies effectively. Legal professionals involved in disciplinary procedures within organisations. Compliance officers ensuring adherence to disciplinary protocols. Supervisors involved in conducting disciplinary hearings and investigations. Requirements There are no requirements needed to enrol into this Organisational Disciplinary Procedures course. We welcome individuals from all backgrounds and levels of experience to enrol into this Organisational Disciplinary Procedures course. Career path After finishing this Organisational Disciplinary Procedures course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Organisational Disciplinary Procedures are: HR Advisor - £25K to 35K/yr Employment Law Consultant - £30K to 45K/yr Employee Relations Manager - £35K to 50K/yr Compliance Officer - £30K to 40K/yr Workplace Investigator - £28K to 38K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview of Sales Training Across the UK, skilled plumbing services are always in demand. With more than 120,000 plumbers working in homes and businesses, this job plays a key role in keeping things running smoothly. The “Plumber - Professional Plumbing” course is made for people who want to learn how plumbing works and build a strong career in this area. It connects to real-life jobs and tasks, like fixing leaks or helping with heating systems. The course also supports learners who may want to combine plumbing knowledge with Sales Training to grow their customer base. This course covers the basics of plumbing in the UK, including drains, vents, and how home plumbing systems work. It also looks at tools and materials that plumbers use every day. Each module is made to be clear and simple so learners can understand quickly. If you are thinking about doing both plumbing and Sales Training, this course can help you speak confidently about your services and build trust with clients. Plumbing is an important part of modern life. From small repairs to big installations, skilled plumbers are always needed. This course supports both beginners and those thinking about linking their trade skills with Sales Training. Sign up now to build your knowledge and connect your skills with useful Sales Training tips to grow in the industry. Learning Outcomes By the end of the Sales Training course, you will be able to: See how your beliefs can affect how you sell. Understand why being real and honest helps in sales talks. Learn easy ways to build trust with new clients quickly. Focus more on the results you can give, not just the product. Know why what you offer is valuable—even beyond its features. Make a simple plan to keep getting better at sales. Who is This Course For? This Sales Training course is a good fit for: Anyone who wants to start a job in sales. Team members who want to talk to clients better and close more sales. Business owners who want their clients to trust them more. People who want to get better at giving real value. Anyone who wants to influence others in the right way. Process of Evaluation After studying the Sales Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sales Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Sales Training course. Career Path This Sales Training course can lead to many sales jobs, including: Sales Executive – £22K to £35K per year Account Manager – £30K to £45K per year Sales Consultant – £25K to £40K per year Business Development Officer – £28K to £42K per year Telesales Representative – £20K to £30K per year Course Curriculum: Section 01: Introduction Preview of Course 00:01:00 Introduction 00:04:00 Introduction to Action Plan 00:02:00 Section 02: Belief Belief Part 1 00:04:00 Belief Part 2 00:03:00 Belief Part 3 00:04:00 Belief Reinforcement 00:03:00 Belief Chapter (Written Context from the Sales Pro Book) 00:12:00 Belief Cartoon Story 00:06:00 Celebrity Moment 00:02:00 Belief Action Plan 00:04:00 Section 03: Authenticity Authenticity 00:05:00 Celebrity Moment 00:01:00 Section 04: Establishing Trust Establishing Trust Part 1 00:03:00 Establishing Trust Part 2 00:08:00 Section 05: Selling Results Selling Results Part 1 00:07:00 Selling Results Part 2 00:02:00 Animation Selling Results 00:01:00 Selling Results Cartoon Story 00:02:00 Section 06: Selling Value Selling Value 00:02:00 Matching Benefits & Adding Value 00:03:00 Section 07: Experience of Value Experience of Value 00:07:00 Section 08: Action Plan! It Is Time To Take Action! 00:04:00