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Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Overview This Family Law course will unlock your full potential and will show you how to excel in a career in Family Law. So upskill now and reach your full potential. Everything you need to get started in Family Law is available in this course. Learning and progressing are the hallmarks of personal development. This Family Law will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Family Law course covers everything you must know to stand against the tough competition in the Family Law field.  The future is truly yours to seize with this Family Law. Enrol today and complete the course to achieve a Family Law certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Family Law course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Family Law course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Family Law course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Family Law is suitable for anyone aspiring to start a career in Family Law; even if you are new to this and have no prior knowledge on Family Law, this course is going to be very easy for you to understand.  And if you are already working in the Family Law field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Family Law course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Family Law course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Family Law course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Family Law course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Family Law Introduction to Family Law 00:22:00 Module 02: Framing Family Law Framing Family Law 00:23:00 Module 03: Marriage in Family Law Marriage in Family Law 00:19:00 Module 04: Civil Partnership and Cohabitation Civil Partnership and Cohabitation 00:18:00 Module 05: Nullity in Marriage Nullity in Marriage 00:28:00 Module 06: Divorce and Family Law Divorce and Family Law 00:20:00 Module 07: Child Custody Child Custody 00:16:00 Module 08: Property and Finance on Divorce Property and Finance on Divorce 00:22:00 Module 09: Child Support and Family Law Child Support and Family Law 00:26:00 Module 10: Adoption Process Adoption Process 00:28:00 Module 11: Domestic Violence Domestic Violence 00:27:00 Module 12: Gender Equality in Family Law Gender Equality in Family Law 00:30:00 Module 13: Feminist Perspectives on Family Law Feminist Perspectives on Family Law 00:27:00 Assignment Assignment - Family Law 00:00:00

Family Law
Delivered Online On Demand5 hours 6 minutes
£11.99

Diploma in End of Life Care

By IOMH - Institute of Mental Health

Overview of Diploma in End of Life Care The UK has witnessed a rising need for proficient end of life caregivers, creating a realm where empathy meets expertise. This Level 3 End of Life Care Diploma, interwoven with topics from palliative assessments to the intricacies of post-death procedures, is designed to cultivate a holistic understanding.  As the end of life care sector garners increasing significance, individuals trained in this area stand at the intersection of necessity and opportunity. With the UK's ageing population, the demand for end of life care services is set to increase, making it a timely venture for those wishing to engage in this profoundly impactful area.  Secure your place in this ever-evolving field, and become a beacon of support and care with our comprehensive curriculum. This End of Life Care Course covers the following topics: Understand core concepts surrounding end of life care. Gain insight into the availability and structure of services. Develop expertise in advance care planning and setting goals. Learn effective communication techniques during the end of life stages. Enhance awareness of legal aspects and post-death care. Acquire knowledge in palliative, spiritual, and psychosocial care. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in End of Life Care course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in End of Life Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in End of Life Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in End of Life Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum End of Life Care Module 1: Introduction to Palliative & End of Life Care 00:45:00 Module 2: Identification of the Stage of Illness 00:15:00 Module 3: Palliative Care Holistic Assessment 00:15:00 Module 4: Advance Care Planning 00:30:00 Module 5: Care at the End of Life 00:15:00 Module 6: Care after Death 00:15:00 Module 7: Further Support, Training and Development 00:10:00 Module 8: Legal Issues 00:30:00 Module 9: Glossary of Terms 00:15:00 Module 10: Appendices 00:10:00

Diploma in End of Life Care
Delivered Online On Demand3 hours 20 minutes
£12

Senior Project Manager - Construction

By IOMH - Institute of Mental Health

Overview of Senior Project Manager - Construction In the UK construction industry, the role of a Senior Project Manager - Construction is more important than ever. With the industry contributing over £110 billion to the economy each year, there is a strong need for skilled professionals who can manage large and complex projects. This course is designed to help you become a confident Senior Project Manager - Construction, giving you the knowledge and tools to lead projects from start to finish. The course covers all key areas such as project planning, site management, budgeting, and risk control. Each module is carefully created to help you understand how to manage time, money, people, and materials effectively. Whether it’s working with engineers and architects or making sure health and safety rules are followed, you’ll learn how to keep everything on track. As a future Senior Project Manager - Construction, you’ll also focus on people skills like team leadership and communication, which are just as important as technical know-how. With changes in technology and a strong focus on building in a more sustainable way, construction projects are becoming more challenging. That’s why companies need a Senior Project Manager - Construction who can handle both the technical and human sides of the job. This course prepares you for that role, helping you grow your career while making a real difference in the construction world. By the end of this course, you will be able to: Use advanced project management methods in construction work Plan and manage resources effectively on building projects Handle cost planning and control throughout the project Set up strong health and safety rules for the worksite Build smart systems for buying materials and managing suppliers Solve problems with clear communication and strong leadership Who is this course for? This course is perfect for: Construction workers who want to grow into Senior Project Manager - Construction roles Site managers or supervisors who want to improve their skills in cost planning, buying materials, and managing teams Engineers and specialists moving into management who need people and communication skills Skilled workers aiming to take the next step with project management knowledge and health and safety skills Operations managers wanting a better understanding of how construction projects are managed Process of Evaluation After studying the Senior Project Manager - Construction Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Senior Project Manager - Construction Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path After completing this course, you can aim for roles such as: Senior Project Manager (Construction) – £55K to £75K per year Construction Operations Manager – £50K to £70K per year Site Development Manager – £45K to £65K per year Construction Programme Director – £65K to £90K per year Technical Construction Director – £70K to £95K per year Course Curriculum Module 01: Introduction To Project Management 00:23:00 Module 02: Project Life Cycle 00:29:00 Module 03: Effective Planning & Scheduling 00:47:00 Module 04: Managing Resources 00:18:00 Module 05: Procurement & Purchasing Management 00:23:00 Module 06: Introduction To Construction Management 00:15:00 Module 07: Site Management 00:18:00 Module 08: Construction Materials Management 00:18:00 Module 09: Vendor Analysis In Construction Management 00:24:00 Module 10: Supply Chain Management 00:21:00 Module 11: Communications, Information And Documentation Of Construction 00:21:00 Module 12: Elements And Factors Influencing Cost Estimation 00:16:00 Module 13: Cost Management 00:16:00 Module 14: Cost Estimation In Construction Industry 00:19:00 Module 15: Human Resource Management 00:22:00 Module 16: Performance Management 00:18:00 Module 17: Talent Management 00:18:00 Module 18: Conflict Management 00:14:00 Module 19: Communication Skills 00:25:00 Module 20: Time Management 00:40:00 Module 21: Quality Management 00:22:00 Module 22: Risk Management 00:24:00 Module 23: Health And Safety At Work And The Laws 00:28:00 Module 24: General Site Issues 00:16:00

Senior Project Manager - Construction
Delivered Online On Demand9 hours 1 minutes
£11.99

Teacher and School Staff Training Course

By IOMH - Institute of Mental Health

Overview Take steps to become a qualified teaching assistant and learn how to support children in every stage of their learning with the Teacher and School Staff Training Course. This teaching assistant course is for beginners who are new to the field, or in training, and wish to strengthen their skills and knowledge. In this training for teaching assistant course, you will learn about the different stages of child development, how to prepare classrooms, assist children who require extra help with tasks and supervise learning activities. You will also be introduced to effective teaching strategies and methodologies to support primary school teachers in classroom management. Lastly, you will get a complete introduction to SEN teaching, to be able to assist children with common learning difficulties such as ADHD and autism. Highlights of Teacher and School Staff Training Course Gain a complete understanding of the development of children and young people Get fundamental training in classroom planning, defining your teaching style & building strong relationships Develop the essential skills to become a fully qualified teaching assistant Explore a wide range of teaching methodologies and classroom strategies Understand the main principles of safeguarding & protecting the welfare of children Familiarise with the principles of SEN/SENCO teaching and explore common learning disorders Understand the role, responsibilities and characteristics of a teaching assistant Gain a full understanding of your career opportunities and career path Teacher and School Staff Training Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion you will qualify for a UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15. Why Study This School Staff Training Course? Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Teacher and School Staff Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 00:35:00 Communication and Professional Relationships with Pupils and Family 00:25:00 Safeguarding the Welfare of Children and Young Person 00:25:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 00:20:00 Traits to Develop 00:35:00 Grow the Attention 00:35:00 Learning Good Habits 00:40:00 Importance of Memory 00:30:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 00:20:00 Breakdown of Thinking Process 00:40:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:20:00 Differing Individuals 00:25:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 00:35:00 Different Learning Methods 00:20:00 Different Psychological Exercises 00:35:00 Problems, Situations & Solutions 00:25:00 Measuring the Achievements 00:55:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:10:00 Statutory and Regulatory Context for SEN 00:30:00 Principles and Practice of Leadership in Different Contexts 00:20:00 How SEN and Disabilities Affect Pupils' Participation and Learning 00:15:00 Strategies for Improving the Performance of the Pupils with SEN 00:15:00 Module 06: SENCO Training Whole-school Planning and Organisation 00:40:00 Assessment 00:10:00 Teamwork for SEN: Roles and Functions 00:40:00 Planning for Individual Students with SEN 00:15:00 Teaching and Learning in the Inclusive School 00:25:00 Module 07: Autism Introduction to Autism 00:10:00 Causes and Diagnosis of Autism 00:10:00 Other Conditions Associated with ASD 00:30:00 In-depth Understanding and Dealing with Autistic Behaviour 00:35:00 Socialising and Communication 00:15:00 Choosing Schools 00:20:00 What Should Teachers Do? 00:10:00 Sex Education and Puberty 00:15:00 Interventions: Treatments and Therapies for Autism 00:15:00 Government policies on autism in England 00:10:00 Module 08: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:10:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 09: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:05:00 Mock Exam Mock Exam - Teacher and School Staff Training Course 00:20:00 Final Exam Final Exam - Teacher and School Staff Training Course 00:20:00

Teacher and School Staff Training Course
Delivered Online On Demand17 hours 35 minutes
£11.99

Mental Health First Aid

By IOMH - Institute of Mental Health

Overview of Mental Health First Aid Mental Health First Aid is now one of the most important life skills in Britain. One in four adults in the UK faces mental health problems each year. With over 350,000 professionals working in the NHS, private hospitals, and community services, the mental health sector is growing fast. Mental Health First Aid training helps people learn how to give support in a mental health crisis, build better workplaces, and save lives. This Mental Health First Aid course teaches clear, useful information based on real research. It covers many topics, from mental health problems in children to how to help someone in a crisis. You will learn how to spot early signs of mental health issues, understand conditions like personality disorders, and offer helpful support. The training also looks at mood disorders, eating disorders, and how to prevent suicide. All lessons are made simple so anyone can understand and apply them in real life. The mental health sector brings £118 billion to the UK economy each year and offers many job options. Mental Health First Aid skills are needed in healthcare, schools, offices, and more. This course helps you become more confident in giving help when someone is struggling. You’ll be ready to offer support and help create a safe and caring space at work or in your community. Mental Health First Aid gives you the tools to truly make a difference. Learning Outcomes By the end of this Mental Health First Aid course, you will be able to: Identify common mental health problems in children and teenagers Use Mental Health First Aid skills during mental health emergencies Spot signs of stress, anxiety, and personality disorders Understand conditions like schizophrenia, mood disorders, and eating disorders Apply suicide prevention methods and respond to self-harm situations Understand mental health laws, workplace rules, and available support services Who is this course for? This course is ideal for: Healthcare workers who want to improve how they support patients in hospitals, clinics, and mental health units Teachers, school counsellors, and education staff who want to help students facing mental health problems or behaviour issues HR teams, managers, and wellbeing officers looking to make their workplaces more supportive and aware of mental health needs Emergency responders, social workers, and volunteers who work with people going through mental health crises Family members and carers who want to better understand how to support loved ones with mental health conditions Process of Evaluation After studying the Mental Health First Aid Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Mental Health First Aid Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Mental Health First Aid course. Career Path Completing this Mental Health First Aid course could lead to rewarding jobs like: Mental Health Nurse – £24,000 to £40,000 per year Mental Health Support Worker – £18,000 to £25,000 per year Counsellor – £20,000 to £35,000 per year Mental Health First Aid Trainer – £25,000 to £45,000 per year Workplace Wellbeing Coordinator – £22,000 to £38,000 per year Course Curriculum Mental Health First Aid Module 1: Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia 00:25:00 Module 6: Personality Disorders 00:36:00 Module 7: Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis 00:27:00 Assignment Assignment - Mental Health First Aid 00:00:00

Mental Health First Aid
Delivered Online On Demand5 hours 21 minutes
£11.99

Essentials of UK VAT Training

By IOMH - Institute of Mental Health

Overview of Essentials of UK VAT Training Join our Essentials of UK VAT Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Essentials of UK VAT Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Essentials of UK VAT Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Essentials of UK VAT Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Essentials of UK VAT Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Essentials of UK VAT Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Essentials of UK VAT Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Essentials of UK VAT Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Essentials of UK VAT Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Essentials of UK VAT - Updated Version Understanding VAT 00:33:00 VAT Terminology and Calculation 00:33:00 VAT Taxable Persons 00:41:00 VAT Registration 00:35:00 VAT Rates 00:28:00 Invoicing and Records 00:26:00 VAT Application in Goods, Services and Vehicles 00:27:00 Supply 00:37:00 The VAT Return 00:23:00 Tips on VAT Compliance 00:20:00 VAT Exemptions and Zero-Rated VAT 00:34:00 Miscellaneous VAT Issues and Penalties 00:38:00 Making Tax Digital 00:24:00 Essentials of UK VAT - Old Version Basics of UK VAT 00:10:00 Overview of VAT 00:10:00 Businesses and Charging VAT 00:10:00 Carried Forward Losses on Company Tax Return 00:05:00 The VAT Registration Threshold 00:05:00 VAT Administration Including Guidance, Rulings, Penalties and Appeals 00:35:00

Essentials of UK VAT Training
Delivered Online On Demand7 hours 54 minutes
£11.99

Cognitive Behavioural Therapy (CBT) Practitioner

By IOMH - Institute of Mental Health

Overview of Cognitive Behavioural Therapy (CBT) Practitioner Cognitive Behavioural Therapy (CBT) Practitioner is a proven method for improving mental health. This course offers a clear introduction to CBT, making it easy to understand and apply. Many people today face challenges like anxiety and depression, and CBT provides practical tools to help manage these issues. Throughout the course, you will learn the key concepts of CBT Practitioners and how to use various techniques. Each module builds on the last, guiding you through the process step by step. You will also see how CBT can support personal growth and aid children with autism. By the end of this course, you will feel confident using CBT strategies in your own life or helping others. Whether you're a caregiver or looking to enhance your skills, this course opens doors to valuable knowledge in mental health. Join us and take the first step toward making a positive impact. Become proficient in Cognitive Behavioural Therapy (CBT) Practitioner by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Cognitive Behavioural Therapy (CBT) Practitioner mastery is not limited to only conceptual frameworks! This Cognitive Behavioural Therapy (CBT) Practitioner will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Cognitive Behavioural Therapy (CBT) Practitioner, we will provide experts who will support and guide you. So, add this Cognitive Behavioural Therapy (CBT) Practitioner to your cart and boost your personal and career development. In this Cognitive Behavioural Therapy (CBT) Practitioner, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Cognitive Behavioural Therapy (CBT) Practitioner career. Enrolling in the Cognitive Behavioural Therapy (CBT) Practitioner can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Cognitive Behavioural Therapy (CBT) Practitioner course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Cognitive Behavioural Therapy (CBT) Practitioner is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Cognitive Behavioural Therapy (CBT) Practitioner course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Cognitive Behavioural Therapy (CBT) Practitioner Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to CBT Introduction to CBT 00:37:00 Module 02: CBT Theories and Principles CBT Theories and Principles 00:50:00 Module 03: CBT Tools and Strategies CBT Tools and Strategies 00:49:00 Module 04: CBT Process CBT Process 00:50:00 Module 05: CBT for Personal Growth CBT for Personal Growth 00:42:00 Module 06: Overcoming Anxiety and Depression Overcoming Anxiety and Depression 01:00:00 Module 07: CBT for Children with Autism CBT for Children with Autism 00:49:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Practitioner 00:00:00

Cognitive Behavioural Therapy (CBT) Practitioner
Delivered Online On Demand5 hours 37 minutes
£11.99

Functional Skills - IT

By IOMH - Institute of Mental Health

Overview of Functional Skills - IT In today's digital age, the world of IT (Information Technology) is a realm of endless possibilities. The UK's IT sector is booming, with a projected growth rate of 3.9% annually through 2024. This Functional Skills - IT course opens doors to a thriving industry that's shaping our future. From the intricate workings of hardware to the complexities of cloud computing, this comprehensive program covers it all. Dive into the heart of IT systems and uncover the secrets behind the technology that powers our modern world. You'll explore everything from basic components to advanced concepts like virtualisation and database management. This Functional Skills - IT course isn't just about understanding technology; it's about positioning yourself at the forefront of innovation. The UK's tech sector is valued at over £184 billion and growing. By mastering IT functional skills, you're not just learning; you're investing in a future-proof career. Whether you're a curious beginner or looking to upgrade your skills, this course provides the foundation you need to thrive in the digital economy. Don't miss this opportunity to become part of the UK's digital revolution. Enrol now and transform your understanding of IT!   Get a Quick Look at The Course Content: This course in Functional Skills - IT covers the following learning points: This course in Functional Skills - IT covers the following learning points: Identify and describe various hardware elements in IT infrastructure. Explain operating systems and their role in computing. Explain operating systems and their role in computing. Grasp concepts of data storage, databases, and cloud computing. Recognise different IT management roles and career opportunities. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Functional Skills - IT. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Functional Skills - IT course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99   Who Is This Course for? Individuals seeking to enhance their basic IT knowledge and skills. Students preparing for further education in information technology. Professionals aiming to transition into IT-related roles. Job seekers looking to improve their employability in tech sectors. Anyone interested in understanding modern IT systems and practices. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Functional Skills - IT course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path IT Support Technician: £18K to £35K/year. Network Administrator: £25K to £40K./year Systems Analyst: £28K to £62K/year. IT Manager: £45k to £90k/year. Cyber Security Analyst: £35k to £60k/year. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:01:00 Unit 2: Course Outline 00:06:00 Section 2: Information Technology Unit 1: Facts about Information Technology (IT) 00:05:00 Unit 2: What is Information Technology & How IT Works 00:02:00 Section 3: Components of IT Unit 1: IT Components 00:02:00 Section 4: Hardware Unit 1: What is Hardware 00:02:00 Unit 2: Examples of Computer 00:02:00 Unit 3: Computer Hardware Manufacturers 00:04:00 Unit 4: Hardware Jobs 00:05:00 Section 5: Operating System Unit 1: What is Operating System 00:02:00 Unit 2: Examples of Operating System 00:08:00 Unit 3: Operating System Jobs 00:10:00 Unit 4: OS Tools Related Jobs 00:02:00 Section 6: Application/Software Unit 1: What is Application/Software 00:03:00 Unit 2: Software Building Tools and Languages 00:03:00 Unit 3: Software/Application Building Jobs 00:03:00 Unit 4: Software/Application User Jobs 00:03:00 Section 7: Networking Unit 1: What is Computer Networking 00:02:00 Unit 2: Computer Network Companies 00:02:00 Unit 3: Network Jobs 00:04:00 Section 8: Security Unit 1: What is Computer Security 00:02:00 Unit 2: Security Companies 00:01:00 Unit 3: Security Jobs 00:03:00 Section 9: Traffic Flow & Enterprise Level IT Components Unit 1: How Information Flow within IT 00:02:00 Unit 2: Enterprise Level IT Components 00:02:00 Section 10: Storage Unit 1: What is Storage 00:05:00 Unit 2: Storage Companies and Technologies 00:02:00 Unit 3: Jobs in Storage 00:02:00 Section 11: Database Unit 1: What is Database 00:02:00 Unit 2: Database Type and Technologies 00:04:00 Unit 3: Database Jobs 00:02:00 Section 12: Virtualisation & Cloud Unit 1: What is Virtualisation 00:03:00 Unit 2: What is Cloud Technology 00:02:00 Unit 3: Virtualisation and Cloud Companies 00:02:00 Unit 4: Virtualisation and Cloud Jobs 00:02:00 Section 13: Management & Other IT Jobs Unit 1: IT Management Jobs 00:03:00 Unit 2: Other IT Jobs 00:09:00

Functional Skills - IT
Delivered Online On Demand1 hour 59 minutes
£11.99

Maintenance Manager

By IOMH - Institute of Mental Health

Overview of Maintenance Manager The Maintenance Manager course is designed to help you become a skilled professional in the growing field of facilities management. With the UK facilities management sector contributing over £120 billion each year, Maintenance Managers are in high demand. This course covers everything you need to know, from basic handyperson tasks to advanced electrical work and risk assessments. Whether you’re fixing plumbing issues, troubleshooting appliances, or learning carpentry, this course gives you the practical skills to succeed. As buildings become more complex, the role of a Maintenance Manager becomes even more important. You’ll learn how to handle a wide variety of maintenance tasks, including electrical work, construction projects, and health and safety protocols. This knowledge ensures that you are ready to take on challenges in both residential and commercial properties. You will be able to carry out repairs and improvements that meet the latest regulations and safety standards. Qualified Maintenance Managers are highly valued, and with the knowledge and skills you develop in this course, you will be prepared to manage maintenance tasks efficiently and effectively. With training in essential areas like plumbing, electrical systems, and safety compliance, this course positions you for success in a fast-growing industry where the demand for qualified professionals is rising. By the end of the Maintenance Manager course, you will be able to: Master practical plumbing and carpentry techniques for effective maintenance. Apply health and safety standards to all maintenance tasks. Perform basic electrical repairs while adhering to safety regulations. Gain skills in painting, decorating, and floor installations. Carry out risk assessments for maintenance activities accurately. Install and repair common household appliances and fixtures. Who is this course for Property managers looking to enhance their maintenance skills and save on outsourcing costs. Facilities supervisors who want to improve their technical knowledge of building systems and repairs. Building caretakers aiming to expand their abilities and take on more responsibilities. DIY enthusiasts interested in formalising their knowledge and transitioning to a professional maintenance career. Career changers seeking a solid foundation in maintenance management to enter the field. Process of Evaluation After studying the Maintenance Manager Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Maintenance Manager Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Maintenance Manager course. Career Path After completing the Maintenance Manager course, you can explore roles such as: Maintenance Manager - £35K to £50K/year Facilities Coordinator - £25K to £38K/year Building Services Supervisor - £30K to £45K/year Estate Maintenance Officer - £28K to £42K/year Property Maintenance Manager - £32K to £48K/year Course Curriculum Module 01: Introduction To Handyperson 00:20:00 Module 02: Basic Tools And Equipment 00:22:00 Module 03: Plumbing Skills 00:19:00 Module 04: Appliances 00:18:00 Module 05: General Carpentry 00:26:00 Module 06: Basic Maintenance Skills 00:14:00 Module 07: Walls And Floors 00:19:00 Module 08: Painting And Decorating 00:17:00 Module 09: Drilling, Tiling And Welding 00:22:00 Module 10: Construction Projects 00:15:00 Module 11: Health and Safety at Work 00:27:00 Module 12: Electrical Work 00:23:00 Module 13: Working Safely With Electrical Equipment 00:17:00 Module 14: Electrical Incidents 00:10:00 Module 15: Risk Assessment 00:23:00 Module 16: Reducing And Controlling Risks 00:21:00 Module 17: Combined Inspection And Testing 00:37:00

Maintenance Manager
Delivered Online On Demand5 hours 50 minutes
£11.99