39321 Sup courses

Highlights of the Course Course Type: Online Learning Duration: 1 hour 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Working at Height Training Understand the core competencies and principles of Working at Height Training Explore the various areas of Working at Height Training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and safety worker Working at Height Training This working at height course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. This Working at Height Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This working at height course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. The term work at height applies to a wide range of situations ranging from the obvious ones like working on platforms, ladders, scaffolds or stages to working alongside deep trenches. This is because the crucial thing to understand about work at height is that it's not how far you climb, but how far you can fall. 'Falls' doesn't just mean people falling from heights. If materials or equipment fall, that will obviously present an equally dangerous hazard to anyone below. All working at height situations are covered by health and safety legislation. Chief among these is the Work at Height Regulations 2005. These regulations confer legal duties on employers and employees to assess, control and minimise risks and hazards from work at height. This working at height course covers topics including the dangers of working at height, the regulations, the hierarchy of controls, assessing risk and much more. It's vital to understand all this because as I'm sure you'll know, working at height can be extremely dangerous. Please note that this is an awareness course only, if your duties include working at height you will also need further practical training, you can get in touch with us to arrange this. This Working at Height Training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this Course for? This comprehensive Working at Height Training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Working at Height Training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Working at Height Training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Working at Height Training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Working at Height Training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introducing Work at Height Module 2: The Dangers of Work at Height Module 3: The Work at Height Regulations Module 4: Summary of Duty Holder's Responsibilities Module 5: Employer's Responsibilities Module 6: The Hierarchy of Control Module 7: Avoiding Work at Height Wherever Possible Module 8: Prevent Risk of Falls Module 9: Minimise Consequences Module 10: The Risk Assessment Module 11: Course Summary Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and safety Understand the core competencies and principles of health and safety Explore the various areas of health and safety Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and safety workers This level 1 health and safety in a construction environment (leading to CSCS green card) course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Each year in the UK, people are killed, injured and suffer work-related illnesses while carrying out their jobs. So Health & Safety is a significant concern. The government, employers and workers all have an essential role to play in reducing deaths and accidents and preventing ill-health at work. This level 1 health and safety in a construction environment (leading to CSCS green card) course is aimed at people starting out in the construction industry and can be used as part of their induction process or as preparation for the online accredited exam. Whilst this course, Level 1 Health & Safety in a Construction environment provides you with a qualification in its own right, it can also form part of your CSCS green card application. The level 1 health and safety in a construction environment (leading to CSCS green card) course starts with an introduction to the legal aspects of health and safety before covering the basics of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction environments from Working at Height and Respiratory Hazards to electrical and chemical hazards Note: Please note after successfully completing the course you will be charged an additional £99 to book the accredited official exam. Advantages The level 1 health and safety in a construction environment (leading to CSCS green card) course can be used as part of a company induction process. It can also be used to aid in preparation for the level 1 award Health and Safety in a Construction Environment. Further Progression For more detailed information on key health and safety issues we offer a wide range of courses including Asbestos Awareness, Manual Handling, Electrical Safety, COSHH, Working at Height, Risk Assessment and many more. Who is this Course for? This comprehensive Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card) course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and safety can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card) course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card) course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card) course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction Module 2: Hazas, Risks, Assessments and Controls Module 3: Slips, Trips, Falls and Working at Height Module 4: Manual handling Module 5: Plant, Machinery and Noise Module 6: Respiratory Risks Module 7: Fire, Electricity and Gas Safety Module 8: Chemicals and Other Onsite Hazards Module 9: Vehicles, PPE and General Safety Module 10: Your Pathway to Your CSCS Card Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about finance analysis and management Understand the core competencies and principles of finance analysis and management Explore the various areas of finance analysis and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert financial manager or business manager Hotel Financial Management: Income Statements and Balance Sheets Course Master the skills you need to propel your career forward in finance analysis and management. This course will equip you with the essential knowledge and skillset that will make you a confident financial manager or business manager and take your career to the next level. This comprehensive hotel financial management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel financial management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective finance analysis and management practice and equip you with the essential skills, confidence and competence to assist you in the finance analysis and management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in finance analysis and management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for financial manager or business manager or for people who are aspiring to specialise in finance analysis and management. Enrol in this hotel financial management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel financial management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this finance analysis and management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel financial management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel financial management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel financial management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & Fundamentals Introduction 00:02:00 Introduction to Hotel Operations 00:05:00 Fundamentals of Accounting Concepts 00:03:00 What is Allocation of Expenses 00:04:00 What are Prepayments 00:02:00 Key Terms Used In Hospitality Key Terms Used in Hospitality 00:01:00 Rooms Division Key Terms - Occupancy & Related Terms 00:07:00 Room Division Key Terms ADR and Related Terms 00:06:00 F&B Business - Key Quantity Drivers 00:08:00 Food & Beverage Division - Key Revenue Terms 00:07:00 What are various Revenue Segmentation - Transient Business 00:05:00 Hotel Revenue Segmentation - Group Business 00:05:00 F&B Revenue Segmentation Fundamentals 00:05:00 Standard Templates And Analysis Fundamentals Steps Standard Profit & Loss Templates Prescribed by USALI for Lodging Industries V11 00:11:00 Revenue Reports Analysis Fundamentals 00:05:00 Horizontal Analysis in practice through Room Segment Analysis 00:07:00 Vertical Analysis Explained via Room Segment Report 00:07:00 Combined Analsysis Simplified - Market Segment Report 00:04:00 Revenue Management & Analysis Reports Why You Should know The Business Source 00:05:00 Guest Nationality Report 00:04:00 Booking Lead Period and Booking Pace Concepts 00:04:00 Market Benchmark & Competitor Comparison Report 00:05:00 Upselling & Upgrades 00:03:00 Menu Engineering Report 00:08:00 Expenses & Expense Control Reports Labour Cost Basic Pay & Wages 00:05:00 Labour Cost - Service Charge 00:05:00 Labour Cost - Other Components 00:03:00 Labour Cost Analysis 00:05:00 Other Expenses and Control Reports 00:07:00 Cost Management Ideas Part 1 00:06:00 Cost Management Ideas - Part 2 00:05:00 Overall P&L Analysis Profit & Loss Analysis Steps 00:06:00 Room Division Profit & Loss 00:08:00 F&B Profit & Loss Statement 00:07:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 36 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Visio Understand the core competencies and principles of Microsoft Visio Explore the various areas of Microsoft Visio Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Microsoft Visio 2016 Training Course Master the skills you need to propel your career forward in Microsoft Visio. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive Microsoft Visio 2016 training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Microsoft Visio 2016 training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft Visio practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Visio industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Visio. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft Visio. Enrol in this Microsoft Visio 2016 training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Microsoft Visio 2016 training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Visio can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Microsoft Visio 2016 training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Microsoft Visio 2016 training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Microsoft Visio 2016 training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Course Overview Course Overview 00:02:00 Introduction to Microsoft Visio Basic Elements of the Visio Environment 00:01:00 The Visio Interface 00:08:00 Shapes, Stencils and Templates 00:06:00 The Backstage View 00:01:00 Saving and Printing 00:01:00 Saving Visio Documents 00:04:00 Printing Drawings 00:03:00 Create Workflow Diagrams Create Workflow Diagrams 00:01:00 Selecting and Applying Templates 00:07:00 Arranging Shapes and Connectors 00:12:00 Adding Text to Shapes 00:04:00 Adjusting the Size and Alignment of Shapes 00:07:00 Grouping Objects 00:03:00 Creating a Callout 00:03:00 Create and Edit Organizational Charts Create and Edit Organizational Charts 00:01:00 Create an Organizational Chart 00:07:00 Using the Organization Chart Wizard 00:04:00 Importing Data into an Organizational Chart 00:05:00 Create and Use Floor Plans Edit an Organization Chart 00:02:00 Working With Floor Plans 00:01:00 Creating a Floor Plan 00:11:00 Creating Layouts 00:03:00 Create Cross-Functional Flowcharts Cross-Functional Flowcharts - Introduction 00:01:00 Creating Cross-Functional Flowcharts 00:08:00 Formatting Cross-Functional Flowcharts 00:02:00 Design Network Diagrams Design Network Diagrams 00:01:00 Creating Network Diagrams 00:10:00 Using External Stencils 00:05:00 Editing Shape Data 00:05:00 Optimize Diagrams with Layers 00:01:00 Assigning Layers 00:02:00 Customize Diagrams Optimize Diagrams with Easy-To-Do Adjustments 00:01:00 Formatting Shapes and Connectors 00:06:00 Design like a Pro with Themes and Variants 00:02:00 Saving Customized Shapes for Reuse 00:03:00 Applying Containers - Introduction 00:01:00 Applying Containers 00:03:00 Bonus Lecture 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 Hours 21 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Office Outlook Understand the core competencies and principles of Microsoft Office Outlook Explore the various areas of Microsoft Office Outlook Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Microsoft Office Outlook 2016: Part 2 (Advanced) Training Course Master the skills you need to propel your career forward in Microsoft Office Outlook. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive Microsoft Office Outlook advanced course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Microsoft Office Outlook advanced course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft Office Outlook practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Office Outlook industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Office Outlook. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft Office Outlook. Enrol in this Microsoft Office Outlook advanced course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Microsoft Office Outlook advanced course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Office Outlook can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Microsoft Office Outlook advanced course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Microsoft Office Outlook advanced course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Microsoft Office Outlook advanced course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Modifying Messages and Setting Global Options Insert Advanced Characters and Objects - Introduction 00:01:00 Insert Advanced Characters and Objects in an Email 00:12:00 Modify Message Settings and Options - Introduction 00:01:00 Modify Message Settings, Properties, and Options 00:05:00 Configure Global Outlook Options - Introduction 00:01:00 Create Email Accounts and Setting Options 00:09:00 Customize the Outlook Interface 00:09:00 Organizing, Searching, and Managing Messages Organize, Search and Manage Messages - Introduction 00:01:00 Sort and Group Your Messages 00:10:00 Filter Messages 00:05:00 Clutter 00:05:00 Use Search for Outlook Items 00:08:00 Managing Your Mailbox Manage Your Mailbox - Introduction 00:01:00 Manage Junk Mail 00:07:00 Manage Your Mailbox 00:07:00 Automating Message Management Automate Message Management - Introduction 00:01:00 Use Automatic Reply 00:07:00 Organize Your Messages 00:10:00 Create and Use Quick Steps 00:07:00 Working With Calendar Settings Work with Calendar Settings - Introduction 00:02:00 Manage Advanced Calendar Options 00:05:00 Create and Manage Additional Calendars 00:05:00 Manage Meeting Responses 00:09:00 Managing Contacts Manage Contacts - Introduction 00:01:00 Import and Export Contacts 00:08:00 Edit and Send an Electronic Business Card 00:08:00 Managing Activities by Using Tasks Assign and Manage Tasks - Introduction 00:01:00 Manage a Task 00:12:00 Sharing Workspaces with Others Share Workspaces with Others - Introduction 00:01:00 Delegate Calendar Access 00:08:00 Share Your Calendar with Another User 00:08:00 Share Your Contacts Sharing with Another User 00:04:00 Managing Outlook Data files Manage Outlook Data Files - Introduction 00:01:00 Use Archiving to Manage Mailbox Size 00:05:00 Create a Data File and Change Settings 00:08:00 Course Follow-Up 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Office Excel Understand the core competencies and principles of Microsoft Office Excel Explore the various areas of Microsoft Office Excel Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Microsoft Excel 2016: Part 3 (Expert Level) Course Master the skills you need to propel your career forward in Microsoft Office Excel. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive excel expert level course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this excel expert level course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft Office Excel practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Office Excel industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Office Excel. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft Office Excel. Enrol in this excel expert level course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive excel expert level course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Office Excel can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This excel expert level course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This excel expert level course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This excel expert level course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Working With Multiple Worksheets and Workbooks Use Links and External References - Introduction 00:01:00 Use Links and External References 00:05:00 Use 3-D References - Introduction 00:01:00 Use 3-D References 00:04:00 Consolidate Data - Introduction 00:01:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions - Introduction 00:01:00 Use Lookup Functions 00:08:00 Trace Precedent and Dependent Cells - Introduction 00:01:00 Trace Precedent and Dependent Cells 00:03:00 Watch and Evaluate Formulas - Introduction 00:01:00 Watch and Evaluate Formulas 00:04:00 Sharing and Protecting Workbooks Collaborate on a Workbook - Introduction 00:01:00 Collaborate on a Workbook 00:05:00 Compare and Merge Workbooks - Introduction 00:03:00 Protect Worksheets and Workbooks 00:01:00 Protect Worksheets and Workbooks 00:04:00 Automating Workbook Functionality Apply Data Validation 00:01:00 Apply Data Validation 00:04:00 Search for Invalid Data and Formulas with Errors - Introduction 00:01:00 Search for Invalid Data and Formulas with Errors 00:03:00 Work with Macros - Introduction 00:01:00 Work with Macros 00:05:00 Edit a Macro 00:02:00 Creating Sparklines and Mapping Data Create Sparklines - Introduction 00:01:00 Create Sparklines 00:03:00 Map Data - Introduction 00:01:00 Map Data 00:04:00 Forecasting Data Determine Potential Outcomes Using Data Tables - Introduction 00:01:00 Determine Potential Outcomes Using Data Tables 00:05:00 Determine Potential Outcomes Using Data Scenarios - Introduction 00:01:00 Determine Potential Outcomes Using Data Scenarios 00:05:00 Use the Goal Seek Feature - Introduction 00:01:00 Use the Goal Seek Feature 00:03:00 Forecast Data Trends - Introduction 00:05:00 Forecast Data Trends 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 2 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about advanced reflexology massage therapy Understand the core competencies and principles of advanced reflexology massage therapy Explore the various areas of advanced reflexology massage therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert advanced reflexology massage therapist Reflexology Course Master the skills you need to propel your career forward in reflexology. This course will equip you with the essential knowledge and skillset that will make you a confident reflexologist and take your career to the next level. This comprehensive reflexology course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this reflexology course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective reflexology practice and equip you with the essential skills, confidence and competence to assist you in the reflexology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in reflexology. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for reflexologist or for people who are aspiring to specialize in reflexology. Enroll in this reflexology course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive reflexology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this reflexology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This reflexology course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This reflexology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This reflexology course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Introduction 00:01:00 What We Are Going To Go Through In This Section. 00:01:00 You Can Join Our Facebook Group If You Want. It Is A Great Resource! 00:01:00 It Doesn't Matter How You Learned To Stimulate The Points 00:02:00 Here Is A Look At How You Be Treating Your Client You Client After This Course 00:04:00 A Closer Look At Some Of The Acupressure Points That You Will Be Using 00:08:00 Why The Solar Plexus/Diaphragm Area On The Foot Is So Calming 00:03:00 Why The Endocrine System Is So Important In Treating Certain Conditions. 00:02:00 Which Reflexology Charts To Use 00:01:00 The Importance Of The Intake Form And Your Assessment. 00:09:00 How Often Should You Treat Someone 00:02:00 Treating Specific Aliments Introduction To This Section 00:01:00 A Quick Reminder For You About Large Intestine 4 00:01:00 Stress Disorders/Anxiety/Worry 00:06:00 Treating Lower Back Pain And Sciatica 00:02:00 Headaches And Migraines 00:04:00 Treating Headaches/Migraines 00:06:00 The Local Points On The Face And Head For Headaches And Migraines. 00:04:00 Arthritis-Let's Take A Look at How To Treat This Common Condition. 00:05:00 Menstrual Problems/Menopause 00:02:00 Treating Asthma And Respiratory Problems 00:01:00 Insomnia 00:02:00 Skin Disorders 00:03:00 Colds And Flus3 00:03:00 Treating Diabetes 00:01:00 Fibromyalgia 00:03:00 Hay Fever (Allergic Seasonal Rhinitis) 00:03:00 Bladder Problems 00:02:00 Treating ALL Muscle And Joint Pain Throughout The Body. 00:04:00 Treating Alzheimer's Disease 00:02:00 Eye Problems 00:02:00 Treating High Blood Pressure 00:02:00 Treating Addictions 00:03:00 Treating Irritable Bowel Syndrome (IBS) 00:03:00 Working As A Reflexologist - What To Consider. Working As A Reflexologist. A Great Way To Earn Money! 00:11:00 The Key Factors You Will Need To Work For Yourself 00:08:00 Congratulations! 00:01:00 Assessment Assessment - Reflexology 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about entrepreneurship Understand the core competencies and principles of entrepreneurship Explore the various areas of entrepreneurship Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert entrepreneur Online Entrepreneurship Course Master the skills you need to propel your career forward in business and entrepreneurship. This course will equip you with the essential knowledge and skillset that will make you a confident entrepreneur and take your career to the next level. This comprehensive online entrepreneurship course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this entrepreneurship course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business and entrepreneurship practice and equip you with the essential skills, confidence and competence to assist you in the business and entrepreneurship industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business and entrepreneurship. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for entrepreneur or for people who are aspiring to specialise in business and entrepreneurship. Enrol in this online entrepreneurship course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive online entrepreneurship course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business and entrepreneurship can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This online entrepreneurship course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This online entrepreneurship course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This online entrepreneurship course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Welcome Welcome 00:01:00 Yourself: Develop the Psychology you Need to Succeed STEP 1: Set your secure income level 00:00:00 STEP 1: Additional recommendations and tips 00:06:00 STEP 2: Develop the “side-hustle” psychology 00:05:00 STEP 2: Additional recommendations and tips 00:08:00 Your Business: Use Your Transition to Consolidate You Business STEP 3: Getting to know your clients 00:05:00 STEP 3: Additional tips and recommendations 00:02:00 STEP 4: Shape your business identity 00:08:00 Continuous Improvement of Your business Model STEP 5: Sharpen your business model 00:07:00 STEP 6: Network and Connect 00:10:00 STEP 7: Test your model publicly 00:08:00 Step 8: Fine-tune your business 00:06:00 Conclusion + Bonus Videos Conclusion 00:01:00 Bonus 1: The toughest moments along the journey 00:02:00 Bonus 2: What's great once you get there 00:04:00 Bonus video 3: ensure you stay in a state of FLOW 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Self-paced online course Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Know the fundamentals of canine first aid. Recognise and avoid any dangers that dogs can encounter Know how to safeguard their safety in an emergency Learn how to use your first aid knowledge to treat a range of dog injuries. Learn safe dog travel techniques to avoid accidents. Understand how to conduct efficient and frequent health checks  Dog First Aid Training This course will assist you in gaining the necessary knowledge and abilities to provide emergency first aid to dogs until further assistance can be provided. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Effective dog first aid skills and techniques Safety precautions that should be maintained Master the methods to travel safely with dogs Methods to care for older and young dogs Perform health checks and dog CPR This Dog First Aid Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for first-aiders looking to acquire the essential knowledge and credentials to ensure a safe environment for dogs This course is open to dog groomers, dog trainers or anyone who works or takes care of dogs regularly This course is also ideal for dog owners who want to acquire the skills to provide first-aid assistance in case of an emergency. Beginners and aspiring individuals who want to work as first-aider can also take this Canine first aid course Entry Requirements This Canine first aid course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Pet first aid class assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Dog first aid training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Dog Grooming, Dog Behaviour and Dog First Aid Diploma, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction Dog First Aid Module 1: Introduction Dog First Aid 00:15:00 Module 2: Primary Assessment Dog First Aid Module 2: Primary Assessment Dog First Aid 00:20:00 Module 3: Personal Safety Dog First Aid Module 3: Personal Safety Dog First Aid 00:15:00 Module 4: First Aid Procedures Mod Module 4: First Aid Procedures Mod 00:25:00 Module 5: Hazards For Dogs Dog First Aid Module 5: Hazards For Dogs Dog First Aid 00:15:00 Module 6: Keeping Safe In an Emergency Module 6: Keeping Safe In an Emergency 00:20:00 Module 7: Travelling With Dogs Module 7: Travelling With Dogs 00:20:00 Module 8: Caring for Older and Yound Dogs Module 8: Caring for Older and Yound Dogs 00:25:00 Module 9: Health Check Dog First Aid Module 9: Health Check Dog First Aid 00:15:00 Conclusion Conclusion 00:20:00 Assessment Assessment - Dog First Aid Training 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00