1740 Sup courses in London

Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another one. Pedro was very patient and made it fun and engaged with us all. Laura Smith - James Grant Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN 1 year email support service Take a look at the consistent excellent feedback from trainees visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. What is Excel? The Excel Interface Ribbon, Tabs and Groups Microsoft Office Backstage view Working with Workbooks Create a blank Workbook Create a Workbook using a Template Opening and saving Files Working with worksheets Worksheet navigation Select one or multiple Worksheets Insert, Move, Copy or Delete a Worksheet Working with Cells, Rows & Columns Cell References How to select cells or ranges Different types of data Move, Copy and Delete cells Pasting Options Find and Replace Working with Rows and Columns Overview of formulas in Excel Autocalculation The parts of an Excel formula Using calculation operators in Excel formulas The difference between Absolute, Relative and Mixed references Using Excel functions; Sum, Average, Max and Min Cell Formatting Font Format options Number Format options Change the Fill and Borders Cell Alignment An Introduction to Charts Create a simple Chart Format your chart Page Layout and Print Page Layout and Page Break View Change the Page Orientation Set Page Margins Headers and Footers in a worksheet Print a worksheet or workbook Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements General knowledge of the Windows OS Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the SlideShow '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Very patient Trainer. Happy to adapt course + help with problems on existing presentations. Andrea Lethbridge - CNN ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started with PowerPoint Identify the Components of the PowerPoint Interface Create a PowerPoint Presentation Accessing Help Choose the right view for the task in PowerPoint Normal view Slide Sorter view Notes Page view Outline view Add, rearrange, and delete slides in PowerPoint Working with Themes Add colour and design to my slides with themes Remove the current slide design (theme) Slide Layout What is a slide layout? Apply or change a slide layout Working with text Add text to a slide Create a new text box Format text Tables Add a table to a slide Format a Table Copy and paste a table from Word Insert an Excel spreadsheet within PowerPoint Edit Cells, Rows and Columns Delete a table Graphics Working with Clipart, and Shapes Selecting objects, shapes, pictures or text boxes Arrange a picture, shape or other object Adding Charts to Your Presentation Create a Chart Format a Chart Insert a Chart from Microsoft Excel Inserting date and slide numbers Add slide numbers to your presentation Hide slide numbers on the title slide Change where the page numbers appear on your slides Start your slide numbering with a specific number Print slides, notes, or handouts Create the Slide Show Record your slide show Preview the recorded slide show Turn slide timings off Set the slide timings manually Add or remove transitions between slides Add Animations to Text and Objects Deliver the Presentation Speakers notes Add speaker notes to your slides View your speaker notes as you deliver your slide show Who is this course for? Who is this course for? This course is designed for end users who are interested in learning the fundamentals needed to create and modify engaging presentations. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Proven to be effective and to improve the prospects of quiet, shy, self-conscious and introverted people. Would you love to Express Yourself and let the real you out? Want to play more in life – and have a whole lot more fun? Want to overcome your fear of performing in front of groups In this unique one-day self-confidence workshop you will be discovering the keys to an authentic confidence and how to exude the kind of magic and passion for life that enables you to look and feel good. The workshop provides a context to express yourself in a safe environment with other people who feel in the same boat as you, and are 100% committed in supporting you in making breakthroughs in the area of self-expression, confidence and overcoming your fears of performing/speaking in front of others. This helps to counteract the effects of having your confidence undermined in the past.

Discover practical ways you can help using the core skills and concepts of human givens therapy – early intervention and ‘treating the whole person’ can be crucial… Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Excellent trainer, very engaging, invaluable insights and knowledge This new course for HG therapists builds on the online Understanding Eating Difficulties introductory webinar. It will deepen your understanding of working with clients experiencing eating difficulties and give you practical guidance on the most appropriate ways to support them, whether they have an official diagnosis or not. You will leave the workshop with a much better understanding of how to apply the skills and concepts encompassed in human givens therapy in this area. Jo Baker has a wealth of experience in this area; she has previously worked as a volunteer for BEAT and other local eating disorder charities and helped people with eating difficulties in both private practice and university settings. NEXT DATE:  This course is part of our new range of recommended CPD for HG therapists. We don’t currently have another date for it, if you are interested in attending please register here so we can let you know when one becomes available. Why take this course The numbers of people experiencing eating difficulties are hitting an all time high – in the UK, 1.25 million people are estimated to have a diagnosable eating disorder¹ with hospital admissions more than doubling from 10,318 to 22,000 in the four years between 2016 and 2020². The early stages (or ‘subthreshold’ stages i.e. when symptoms do not meet full diagnostic criteria for an eating disorder as defined by the DSM-5 or the ICD-11) have been identified as a critical period for preventing progression of an eating disorder³. However, stigma directed towards those experiencing eating difficulties that aren’t believed to be ‘serious enough’ to warrant support⁴ can present a barrier to seeking help. With its deliberate use of non-clinical language Jo Baker’s new workshop for HG therapists considers all difficulties around eating worthy of help, understanding and support, irrespective of whether or not these difficulties have been diagnosed or meet the criteria for a diagnosable eating disorder. In this regard, the human givens approach takes a step forward towards early intervention, and treating the whole person. As well as having been a practising Human Givens therapist for 12 years, and teaching the HG Diploma, Jo has previously worked as a volunteer for BEAT and other local eating disorder charities and brings to the day a wealth of practical experience of working with eating difficulties both in private practice and in university settings. What will you learn The nuance of language – how to avoid causing unintentional distress The causes of most eating disorders and difficulties Creating space for the client’s story How to help your client identify and challenge destructive thought processes Therapeutic tools to get to the root of the problem – we look at which techniques can be useful, and what to be careful of The barriers created by clinical language and diagnostic criteria Diversity in eating difficulties – a greater understanding of the impact of cultural and contextual factors around eating How to help your client meet their needs and use their resources in a healthy way Eating difficulties and neurodiversity An increased awareness of complicating conditions – such as alcohol / substance abuse and medical conditions The important role of sleep in recovery Accessing resources and helping the individual to develop a nurturing self Ethical practice Understanding the boundaries of your role and your own limitations And more… Course Programme The ‘The Mind-Body Connection in depth: Movement, Emotion and Calm’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Eating difficulties: an overview 11.00am Discussion over tea/coffee 11.30am Understanding and resolving difficulties 1.00pm Lunch (included) 1.45pm Group discussion – questions from the day so far 3.00pm Discussion over tea/coffee 3.15pm Bringing it all together 4.00pm Day ends Who is this course suitable for? This course is for experienced, qualified HG therapists and counsellors who would like to understand more about eating difficulties, eating disorders and the different ways they can affect people. It is an invitation to recognise that all experiences of eating difficulties are equally valid and worthy of care and support. It is hoped that the learner develops further depth and breadth to their understanding and feels an increased confidence to support clients with eating difficulties however they present. The course combines trainer input, discussion and small group activities. All training is limited by time constraints and whilst we have done our utmost to include a diversity of perspectives there will inevitably be topics that have not been covered. This course is an invitation to recognise that all experiences of eating difficulties are equally valid and worthy of care and support. It is hoped that the learner develops further depth and breadth to their understanding and feels an increased confidence to support clients with eating difficulties however they present. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Why choose Vray for Sketchup Training Course? Course info Our in-person or live online sessions led by certified tutors. Learn advanced rendering techniques, practical hands-on experience, recorded lessons, lifetime email support, and an industry-recognized certification. Enroll now to elevate your Sketchup renderings. Duration: 6 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 am and 7 pm Experience V-Ray training, where you'll master the art of creating stunningly realistic 3D architectural and interior design scenes from your SketchUp models. V-Ray for SketchUp is a user-friendly rendering solution, offering faster rendering, enhanced lighting tools, and the ability to visualize intricate scenes effortlessly. Our SketchUp - Rendering with V-Ray course empowers you to seamlessly integrate SketchUp with V-Ray, allowing you to craft scenes with captivating features, including: Various lighting techniques (daylight, sunlight, and skylight). Reflective surfaces for added depth. Dynamic moving cameras for captivating visualizations. This hands-on course is highly practical, ensuring you gain real-world skills and expertise. You have the flexibility to arrange this course on-request, either as one-to-one training or as a 'closed course' for your group. The training can be tailored to accommodate your existing knowledge and specific project requirements. Choose from in-class sessions available at six centers or participate in live online classes. V-Ray works seamlessly on both Windows and Mac platforms, and our centers provide computers for delegates to use, ensuring a familiar environment for all. Upon successful completion, you'll receive an e-certificate to validate your V-Ray training. Following the training, you'll enjoy lifetime email support from your trainer to address any post-course queries or concerns. Prerequisites for this course include familiarity with the fundamentals of SketchUp, such as attending our Introduction to SketchUp course or possessing equivalent knowledge. Our training can accommodate any recent version of SketchUp Pro and V-Ray, ensuring compatibility with your preferred Windows or Mac platform. Experience the transformative power of V-Ray and elevate your SketchUp projects to new heights. Experience V-Ray training, where you'll master the art of creating stunningly realistic 3D architectural and interior design scenes from your SketchUp models. V-Ray for SketchUp is a user-friendly rendering solution, offering faster rendering, enhanced lighting tools, and the ability to visualize intricate scenes effortlessly. Module 1: Introduction to Vray for SketchUp Gain insights into Vray's benefits for SketchUp Install and set up Vray for SketchUp Familiarize with the Vray interface and workflow Explore Vray materials and their properties Module 2: Lighting and Environment Master effective lighting techniques in Vray Understand different Vray light types and settings Create realistic outdoor lighting with Vray sun and sky Utilize Vray dome lighting for interior scenes Introduce IES lights and their usage in Vray Module 3: Camera and Composition Learn Vray camera settings and their impact on the final image Control exposure and adjust camera settings in Vray Create depth of field effects with Vray camera Animate the Vray camera for dynamic shots Explore the Vray frame buffer and its functionalities Module 4: Vray Materials and Textures Gain an in-depth understanding of Vray materials and their properties Create realistic materials using Vray's material editor Save and organize custom Vray material libraries Apply Vray material overrides for quick changes Module 5: Rendering and Post-Production  Explore Vray rendering settings and optimization techniques Render high-quality images and animations with Vray Enhance Vray renders using post-production techniques in Photoshop Fine-tune the final output with the Vray frame buffer Compose Vray render elements in Photoshop for added control For those interested in trying Vray for SketchUp, a free trial can be accessed through the following link: https://www.chaosgroup.com/vray/sketchup/free-trial. Additionally, provided material and texture resources (https://www.vray-materials.de/ and https://textures.com/) can enhance the quality of renders by providing access to a variety of materials and textures for use in Vray.

Who is this course for? SketchUp Pro Training Course For Kitchen Designers. This course is designed for kitchen designers aiming to elevate their skills in SketchUp Pro. Learn creating stunning kitchen worktops, cabinets, and designs tailored to perfection. Perfect your skills and bring 3d kitchen to life. Click here for more info: Website Duration: 6 hours.  Method: 1-on-1, available in-person or Live Online sessions. Monday to Saturday between 9 am and 7 pm Alternatively, contact us at 02077202581 to book over the phone. Course Outline: SketchUp Pro Training Course For Kitchen Designers (6 hours) Module 1: Exploring 3D Warehouse for Appliance Selection Navigating 3D Warehouse for Appliance Models Selecting and Importing Appliances for Your Kitchen Design Module 2: Cabinetry Layout Introduction to Cabinetry Layout Planning and Arranging Cabinets for Functional Kitchens Module 3: Innovative Approaches to Cabinet Design Creative Strategies for Unique Cabinet Designs Incorporating Special Features and Functions Module 4: Creating Countertops and Sink Arrangements Designing Functional Countertops Integrating Sinks and Faucets Effectively Module 5: Enhancing Kitchen Spaces with Backsplashes Utilizing Backsplashes for Aesthetic and Practical Purposes Designing Custom Backsplash Solutions Module 6: Designing Efficient Range Hoods Range Hood Design Principles Ensuring Proper Ventilation and Aesthetics Module 7: Crafting Upper Cabinet Solutions Maximizing Storage and Style with Upper Cabinets Incorporating Upper Cabinet Design Variations Module 8: Perfecting Crown Moulding Applications Enhancing Cabinet and Wall Transitions Achieving a Polished Look with Crown Moulding Module 9: Optimizing Kitchen Islands Designing Functional and Stylish Kitchen Islands Utilizing Islands for Storage and Dining Module 10: Elevating the Ambiance with Wall Design Details Enhancing Walls with Creative Design Elements Adding Character and Texture to Kitchen Spaces Module 11: Ensuring Precise Dimensions Mastering Dimensioning Techniques Achieving Accuracy in Your Kitchen Design Module 12: Mastering Shadows and Style Customization Controlling Shadows for Realistic Renderings Customizing Styles to Enhance Visualization Upon completing the SketchUp Pro Training Course for Kitchen Designers, you will: Master SketchUp for comprehensive kitchen design. Efficiently select appliances from 3D Warehouse. Plan innovative cabinet layouts. Design functional countertops and sinks. Enhance kitchens with stylish backsplashes. Create efficient range hoods. Maximize storage with upper cabinets. Perfect crown moulding applications. Optimize kitchen islands. Elevate ambiance with wall design details. Ensure precision in dimensions. Customize realistic renderings. Job Opportunities: Kitchen designers can pursue roles such as Kitchen Designer, Interior Designer, Cabinet Designer, CAD Specialist, 3D Modeler, Home Renovation Consultant, and more. Freelance opportunities are also available. Skills Acquired: Advanced Kitchen Modeling: Master the art of creating detailed kitchen worktops, cabinets, and layouts using SketchUp Pro. Texture Mapping and Material Application: Learn to apply realistic textures and materials to enhance kitchen designs. Lighting and Rendering Techniques: Explore lighting setups and rendering tools for lifelike visualizations. Collaborative Design: Enhance skills in collaborative design, enabling seamless communication with clients and colleagues. Job Opportunities: Kitchen Designer: Design custom kitchen spaces, work closely with clients, and bring their visions to life. Interior Designer: Specialize in kitchen interior design, working with a focus on functionality and aesthetics. Furniture Designer: Create bespoke kitchen furniture pieces and optimize space for practical use. Freelance Kitchen Design Consultant: Offer specialized kitchen design services on a freelance basis, catering to various clients and projects. Personalized Learning! Why Choose Us? Tailored One-on-One Training: Exclusive coaching from skilled architects and designers, in-person or live online, Monday to Saturday. Customized Tutorials: Enhance your skills with tailored video tutorials to take home. Comprehensive Learning: Receive digital resources for thorough understanding and revision. Free Ongoing Support: Enjoy continuous assistance via phone or email, ensuring your success beyond the course. Flexible Syllabus: Adapted to your needs for focused learning. Official Certificate: Validate your expertise with our prestigious certification. Why Us? Supported Individual Learning: Personalized guidance, homework assignments, and post-course assistance for mastery. Personal Attention: Experience one-on-one learning for focused and confident progress. Financial Flexibility: Explore payment options tailored to your budget. Expert Instructors: Learn from industry experts dedicated to your success.

Discover the highly effective psychological techniques that are helping people overcome all kinds of addictions and compulsive behaviours… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Hugely informative - one of the best addiction training daysADDICTIONS COUNSELLOR NEXT available date: Tuesday 27th February, London – join Emily Gajewski for this popular addiction recovery training workshop – to ensure your place, book online now or call our friendly team on 01323 811690. Other dates and venues available. When combined with key insights into the addictive process and what drives it, the techniques covered on this day prove effective at helping people successfully quit a wide range of addictions. They also help to reduce withdrawal symptoms, minimise relapses and give people the best chance at effective, long-lasting recovery… What will you learn New insights into the addictive process and why people become addicted Common traps to avoid when treating addictions A range of psychological techniques for overcoming addiction How to develop a treatment plan and deepen a client’s commitment to change Ways to overcome resistance – and prevent relapses Also covered: Demonstrations – by a leading expert in addiction counselling – of the powerful skills that help to quickly break the patterns of addictive behaviour Guidance and practise in using some of these yourself How to break the cycle of shame involved in addictions, using self-compassion and generation of hope Essential motivational interviewing techniques – and how to incorporate them into the ‘cycle of change’ Up-to-date knowledge of the most useful ways to beat a wide variety of addictions – and prevent relapse Increased understanding of the addictive trance and its false promises How to use harm-reduction techniques Why the social-based model of addiction is more helpful than the disease-based model An understanding of the importance of guided imagery in overcoming addictions and substance abuse (particularly ‘counter-conditioning’ which is taught on Guided Imagery 2: additional techniques) Co-morbid conditions – the link with addiction and how to deal with them as effectively and quickly as possible A total revelation – very upliftingMENTAL HEALTH WORKER Why take this course The numbers of people affected by addictions and substance abuse continue to rise – causing immense mental, physical and financial suffering to individuals, their families and colleagues – while the resources to help are dwindling. But thankfully it is possible to help most addicts transform their lives – often in only a few sessions – as you will discover on this practical day which draws together, from various schools of solution-focused therapy, the most effective and proven techniques for treating addictions (including motivational interviewing and self compassion techniques) with essential neuroscientific insights into the addictive process to create powerful interventions. You will leave the day with renewed confidence knowing how it is possible to help most people with addictions, enabling them to transform their lives, often in a small number of sessions. The skills covered are essential to have (along with guided imagery) if you wish to improve your effectiveness when helping people quit any addiction, including: alcohol addiction, smoking, gambling addiction, shopping, social media addiction, sex, substance abuse, self-harm and eating disorders. Please note You will leave this workshop with essential information and a variety of skills that you can implement straight away. However, the key concepts and most effective ways of treating addictions, which you will see demonstrated and explained, incorporate guided imagery skills. We therefore recommend, if you aren’t proficient in these already, that you attend the Guided imagery and visualisation for therapeutic change workshop (either before or after this one). The counter-conditioning technique that you will see demonstrated and explained on ‘Stopping Addictions’, is taught in detail and practiced by workshop participants on Guided Imagery Day 2: additional techniques. ‘Stopping Addictions’ complements our online course Tackling Addiction and what you will learn on it will also be very useful if you support or work with people who self-harm. Course Programme The ‘Stopping Addictions: effective treatment and recovery’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am How and why people develop addictions 11.00am Discussion over tea/coffee 11.30am Dealing with resistance 1.00pm Lunch (included) 1.45pm How to create the optimal environment for positive change 2.45pm Discussion over tea/coffee 3.00pm Utilising the imagination 4.00pm Day ends Who is this course suitable for? All members of the caring professions, including: psychotherapists, addiction counsellors, drug workers, youth workers, nurses and detox support specialists, doctors, sober companions and drug and alcohol workers, therapists, vocational counselors, clinical psychologists, occupational therapists, psychiatrists, cognitive behavioural therapists, teachers and education professionals, social workers, supervisors, physiotherapists, support workers and anyone wishing to improve their understanding of addictive behaviour and how to treat it. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Welcome to our Couples Coaching Session an extra long session to tackle pressing issues with a professional therapist, where you and your partner will receive expert guidance and education on how to improve your relationship. Our 1-hour and 30-minute session with a qualified relationship coach will provide you with instant advice and cover a wide range of topics to help you better understand and strengthen your relationship .This session is also suitable if you have one issue you would like to discuss with your partner. During the session, our coach will cover different areas such as effective communication, trust-building, intimacy, conflict resolution, and creating a healthy relationship dynamic. You and your partner will learn how to identify and overcome relationship obstacles, develop strategies for a more fulfilling relationship, and understand each other’s needs better. Our Couples Coaching Session is perfect for anyone looking to improve their relationship and strengthen their connection with their partner. As a new customer, you’ll receive a free 30-minute follow-up call to check on your progress and get further support. Don’t wait to take the first step towards a happier, healthier relationship with your partner. Book your Couples Coaching Session today and start building a stronger, more fulfilling relationship! https://relationshipsmdd.com/product/couples-coaching-session/

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. A fantastic approach that helps you unpack the issues, respond positively and find an effective solution that moves everyone forward... This course will: deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict build your confidence and comfort around being in situations that involve conflict give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: help clients recognise conflict and understand their own responses to it help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes provide clients with a framework and structure for addressing conflict in a healthy way help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. Why take this course Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. Addressing conflict in the right way helps us solve problems and improves the health and wellbeing of everyone involved... What the course covers The common causes of interpersonal conflict The negative impacts and potential benefits in conflict situations How to consider intentions and outcomes when engaging in conflict The different methods used to influence the outcome of conflict, and how the method influences the outcome What a resolution really is The cultural and contextual influences on perceptions, experience, and responses to conflict The role our innate needs and resources play in conflict situations Identifying our influence on the process of conflict Effective skills to engage people who are in conflict A practical, sequenced model for effective mediation and conflict resolution An effective framework for facilitating constructive conversations How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties Effective skills to facilitate negotiations Techniques and diffusing strategies to reduce potential barriers How to access resources to build agreements that last The effective skills needed to facilitate negotiations How to implement opportunities in organisations to address conflict effectively Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively And much more… Course Programme The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Approaches to conflict 11.00am Discussion over tea/coffee 11.30am Understanding Causes and Impact 1.00pm Lunch (included) 1.45pm Increasing engagement 3.00pm Discussion over tea/coffee 3.15pm Reaching Resolution 4.00pm Day ends Who is this course suitable for? This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This practical workshop covers the unique challenges of working with complex trauma cases and gives you clear guidance on the most effective ways to help Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Absolutely jam-packed with techniques/information and resources. Ros is superlative. A calm, confident and articulate trainer...J YAP, THERAPIST Why take this course Clients suffering from Complex PTSD (C-PTSD) or who have experienced trauma in a shutdown or dissociative state, can present unique challenges to practitioners working with them – but with the right knowledge and skills we can help sufferers move forward in their lives. In this hands-on, experiential workshop you will learn more about what makes trauma ‘complex’, why shutdown or dissociation are often experienced by sufferers, and how to best work with such presentations using the Human Givens framework of understanding. You will also have the chance to collaborate with other experienced practitioners and clinicians during exercises designed to further your understanding, add to your existing skillsets, and bring wider context to an often-misunderstood area of work. During this intensive day of live, in-person training, experienced psychotherapist Ros Townsend will introduce you to a framework within which you can set your understanding of complex trauma presentations and discover the opportunities that we have to help clients move forward from their difficulties. You will learn more about the neurobiology of the automatic survival options that we have available to us, especially dissociative and ‘shutdown’ states, and leave with an understanding of how to use this knowledge to inform your work, giving you greater confidence to work creatively and flexibly with such presentations. From understanding the symptoms that are now recognised as distinguishing C-PTSD, to adapting existing HG techniques and strategies and introducing new tools and skills, this course will explore how we, as clinicians, can approach such complex presentations without getting lost in the complexity ourselves. Using case histories and discussion you will have the chance to understand more about the unique challenges that such work presents and to leave feeling more confident in your ability as a therapist to work effectively and contextually with these. Such a thought-provoking and informative day. Complex PTSD is a real buzz word at present, this took the mystery out of it in a clear and understandable way – highly recommend...MELISSA DERRICOURT What will you learn What Complex PTSD (C-PTSD) is What other symptoms a client may present with in addition to those meeting the criteria for ‘classic’ PTSD How to effectively work with these within the Human Givens framework of understanding Vital tools for psycho-education – both adding to your own understanding and to pass on to clients Why individuals enter into a dissociative or ‘shutdown’ state The difference between ‘freeze’ and ‘shutdown’ Why anger can present when an individual comes out of a ‘shutdown’ state How to help a client deal effectively with anger if it does arise The crucial role of the pattern-matching processes in the brain in post-traumatic stress symptoms – and how the kinds of templates stored can subtly differ in more complex trauma How to adapt existing techniques – such as rewind and deconditioning molar memories – to work creatively with such presentations The Dos and Don’ts when working with Guided Imagery in complex presentations How to refine your Guided Imagery skillset to powerfully benefit clients who have experienced trauma in a shutdown state Why any work that we do must be informed by the innate ability we all have to recover from trauma How to avoid negatively reframing trauma and making symptoms worse The most effective ways to help clients towards recovery and post-traumatic growth Under careful guidance from the tutor, you will: Explore and discuss the different survival options available to us as humans in traumatic situations Learn more about the neurobiology of these states – including our passive survival responses Develop a new framework of understanding within which to set your work with all kinds of trauma Understand more about why ‘shutdown’ or ‘dissociation’ are often associated with complex presentations Understand why addictions and self-harming behaviours are often a part of the picture Work collaboratively with peers and colleagues to extend and develop your own skillsets and knowledge Explore how guided imagery can be adapted and used to most powerfully benefit clients suffering in this way You will leave with: The confidence to work creatively and flexibly with a wider range of presentations A clear understanding of a framework within which you can work and continue to develop and adapt your tools and skillsets An appreciation of the importance of taking your time with such work and proceeding at a pace right for each individual client An understanding of how to support clients in moving forward from the use of faulty coping strategies – such as addiction and self-harm Greater confidence in creating metaphors that work powerfully for clients An understanding of how helping a client to meet their emotional needs is particularly key to recovery in the most complex cases Throughout the day there will be plenty of opportunity for you to ask questions and to engage in collaborative work and discussion with the tutor and with experienced colleagues and practitioners. Important note Working with Complex PTSD requires specific skills and experience and thus is only suitable for practitioners either already working in this area and looking to extend their skillset or those who are already practicing as therapists and wish to begin working in this area. If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Who is this course suitable for? Any qualified therapist working with distressed or traumatised people. In order to take full benefit from the course, you will ideally have already taken our Guided Imagery and Visualisation for therapeutic change and Rewind Technique workshops. NB If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Any qualified practitioner in the field of psychiatry, psychology, psychotherapy or counselling can attend; again you would benefit most by having previously attended our Guided Imagery and Visualisation and Rewind Technique workshops and familiarising yourself a little with the HG approach to therapy. Course Programme This intense 1-day training proceeds through a blend of talks, skill-developing exercises, discussions and deconstruction of real-life case-studies. There is also plenty of opportunity for networking and discussion during the breaks. The training runs from 9.30am–4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What is complex trauma? A framework for understanding 11.00am Discussion over tea/coffee 11.30am Adapting our toolkit: working creatively with complex presentations 1.00pm Lunch (included) 1.45pm Self-efficacy: supporting a client to become an active agent in life 2.45pm Discussion over tea/coffee 3.00pm Reframing: adding context in complex cases 3.30pm Serving clients well 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.