1163 Sup courses in Glasgow

Guidance and support Relationship coaching Breakup advice In depth analysis of relationship Breakup trauma therapy Confidential chat with your personal breakup coach 1 hour session https://relationshipsmdd.com/product/one-session-breakup-advice-package/

Come join us at The Boardwalk for an exciting watercolour workshop with the talented artist, Robert Wilson! This event is perfect for beginners and seasoned painters alike. Get ready to unleash your creativity and learn new techniques in a relaxed and supportive environment. In this class, we'll guide you through various techniques, from mastering vibrant colours to capturing the essence of a scene. Don't worry if you're new to watercolours - our warm and uplifting atmosphere will alleviate any fears and make you feel right at home. 26th April 2024 - Learn hot to paint a stunning Scottish landscape 29th April 2024 - Create a mesmerising portrait with a moody atmosphere Times: 10:00 am - 4:00 pm (including a 1-hour lunch break) Download brochure [here] Our experienced art tutor, Robert Wilson, will provide step-by-step guidance, demonstrating how to achieve beautiful effects with watercolours. You'll also receive expert tips on composition, shading, and brush techniques. We'll provide all the necessary materials. You only need to bring your own paper/canvas, your lunch and your enthusiasm! By the end of the watercolour painting workshop in Glasgow, you'll walk away with newfound skills, cherished memories and fresh inspiration to continue your artistic journey! Don't miss out on this opportunity to dive into the wonderful world of watercolours with a group of like-minded individuals. See you there!

Also known as Life Coaching, this area of the practice focuses on life satisfaction, motivation and aims to increase your general well-being. By taking a step back, you will be able to get a helicopter view of your situation and tackle individually the areas of concern with the right tools for you.

Open to any BBUK Captain’s/ Leaders in charge who have fully completed the registration process. Safeguarding and Managing Risk e-learning modules must be completed prior to attending the training course. By the end of our time together you will be able to: Feel confident in your role as Captain or Leader-in-Charge. Recognise your responsibilities in creating a safe environment in the Company, including Safeguarding and Managing Risk. Know where to find the resources and support available to deliver quality youth and children’s work in the Company. Understand how to establish and maintain positive working relationships. Identify and manage the development and sustainability of the Company. Saturday 21st September 2024 9:45 am to 5:45pm covers the core modules of Company Management Training: Introduction Module 1 – Management Role Module 2 – Safeguarding Module 3 – Managing Risk Module 4 – Planning Module 5 – Managing & Supporting Your Team Module 6 – Developing Your Team Module 7 – Reflective Practice

This one day course is SQA SCQF Level 6 accredited and satisfies the requirements of the new HSE qualification “Emergency First Aider in the Workplace”. This qualification gives your employees skills in basic first aid treatment, providing care for low level incidents right through to life-preserving techniques in the event of an emergency. Content includes learning how to deal with: Wounds Burns Stroke Shock Choking CPR Using an Automated External Defibrillator (AED) This qualification allows the successful trainee to act as your appointed person within the workplace, and take charge of any first aid arrangements, including equipment and facilities. If the work environment is small and fairly low risk, or if the workplace is larger but the employee would be providing support to the Named First Aider, then this would provide sufficient information to be able to deal with any likely first aid needs that may arise. The certificate is valid for 3 years. Participants must be age 14 and over.

This is for the 4 x 1:1 sessions to supplement the Power BI For Financial Data (Beginner/Intermediate) course. Once this block of sessions is booked you will automatically be enrolled onto the e-learning course and the next available cohort sessions: https://ldi.cademy.io/financial-reporting-with-power-bi-course https://ldi.cademy.io/power-bi-for-financial-data-cohort-course

The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.

Our *NEW* Mini First Aid Baby Proofing class is our second class, designed for parents and carers of babies and children over 3 months. It can be taken after our 2 hour Baby and Child First Aid class, or in isolation for those parents who are starting their weaning journey, or have a baby on the move!

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

An emergency can happen anywhere, so it's better to be prepared at all instances, specially at the workplace. Come to Knight Training and ensure your employees are safe with our Emergency First Aid At Work Course now!