1029 Sup courses in Belfast

Support culture change by giving line managers the skills to look at practices within their areas, role model appropriately and address unacceptable behaviours. Our dynamic, assertive trainer for EDI has a very practical approach, with plenty of real-life examples to help participants view the subject from a new angle

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

When The Party's Over: Substance use, addictions and workplace support  We use substances for all sorts of reasons—to manage stress or illness, to sleep, to unwind, to have fun, to cope. It may not always be healthy, but it often makes sense. “Substance use” spans a wide spectrum of meaning and social acceptability—and that context shapes how we judge others, and ourselves.  The word “drugs” often conjures up extremes, but the reality spans everything from your morning coffee and after work drinks, to your vape break, to prescription medications, to substances that are illegal to buy, or taboo to use. What society chooses to label as acceptable—or not—sometimes has less to do with harm, and more to do with social and cultural norms and values.  As we explore in this workshop, feelings of judgement and shame frequently perpetuate the cycle of substance addiction; so how can we successfully modify our behaviour if we can’t talk about it, or ask for help and support, especially at work?  This workshop is not a lesson about the dangers or symptoms of drug misuse, It is an engaging, thought-provoking exploration designed to increase understanding and compassion.  Workshop outline:  Reframing the drug landscape – breaking down the stigma  Challenging the misconceptions about substance use and addiction  Exploring useful strategies to support progress and prevent relapse  How to better recognise the signs of difficulty and hold empathetic conversations  Navigate self-help, peer, and professional support options for the workplace  FIND OUT MORE HERE Build your own training package At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace wellbeing training.  Because all of our workshops are short and impactful, you can build a package that truly meets your organisation’s needs. Perhaps you’re looking to manage stress, challenge stigma, or avoid burnout? Maybe your team would benefit from some training on self-care, starting difficult conversations or coping with remote working? Or You choose the sessions that suit your team best.   Contact us to start building your unique package for workplace wellbeing! 

This comprehensive course, developed in line with the esteemed guidelines of the Resuscitation Council (UK), Skills for Health, and the Faculty of Pre-Hospital Care (RCS Ed), is designed to enhance your abilities in delivering superior emergency care across various settings.

This Level 2 Award in Principles of Safe Handling and Administration of Medication (POSHAM) course has been specifically designed for those working within a health and social care setting, such as support workers or care workers, and have a responsibility for the safe handling and administration of medication. This qualification is also perfect for those looking to refresh their knowledge.

NR Medical Training offers the Qualsafe First Response Emergency Care (FREC 3) Level 3 RQF, a nationally accredited qualification ideal for anyone aspiring to be a first responder. This course is tailored for a wide range of professionals, including police officers, firefighters, and event medical staff, as well as roles like Emergency/Community First Responders, Door Supervisors, and Security Guards.

This course applies strategic direction to the procurement process, aiding the evaluation of the supply market environment and its complex dynamics.

A cardiac arrest can happen to anyone, anywhere, at any time. Every second matters and this course will give you the confidence to act quickly and effectively. Most importantly, the course will also teach defibrillator operators how to perform effective CPR.

A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.