29365 Sup courses delivered On Demand

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you aspire to beautify brides on their special day, or dream of working backstage at fashion shows? As the demand for skilled makeup artists, bridal makeup specialists, and nail technicians continues to soar, the need for comprehensive training in these fields is paramount. This bundle provides specialised training in makeup and nail care, focusing on bridal and fashion contexts, to help you start or advance your career in beauty industry. This course bundle offers a one-stop shop for launching your beauty career. You'll master the fundamentals of bridal makeup, creating flawless looks for a bride's special day. Beyond weddings, the makeup artistry course hones your skills in various makeup styles for different occasions. Additionally, the nail technician course equips you to provide clients with beautiful, long-lasting manicures. Key Features of the Bridal Makeup, Makeup Artist & Nail Technician Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Bridal Makeup, Makeup Artist & Nail Technician bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Bridal Makeup Artist QLS Course 02: Makeup Artist QLS Course 03: Nail Technician 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Gel Manicure Course 02: Personal Hygiene Course 03: Indian Bridal Makeup Course 04: Luxury Spa Facial Therapy Course - Step by Step Guide Course 05: Fashion Store Assistant Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Bridal Makeup, Makeup Artist & Nail Technician Master intricate bridal makeup techniques for creating captivating and memorable looks. Develop advanced expertise in makeup artistry for various occasions and styles. Learn gel manicure and nail technician services for comprehensive beauty offerings. Understand personal hygiene and luxury spa facial therapy for professional practice. Gain insights into Indian bridal makeup and cultural beauty traditions. Acquire knowledge of fashion retail and customer service skills. Don't miss your chance to become a sought-after professional in the bridal and beauty sectors. Enrol now and transform your passion into a flourishing career! Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of Bridal Makeup, Makeup Artist Get a free student ID card with Bridal Makeup, Makeup Artist Training program (£10 postal charge will be applicable for international delivery) The Bridal Makeup, Makeup Artist is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Bridal Makeup, Makeup Artist course materials The Bridal Makeup, Makeup Artist comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Bridal Makeup Artist Module 1: Introduction to Indian Bridal Makeup Module 2: Preparing & Priming A Combinational Skintype Module 3: Applying Golden, Copper, Brown Eyeshadow Shades Module 4: Applying Eyeliner on Eyeliner on Eyes with Slightly Hoodedness Module 5: How to Curl Flat Lashes and Apply False Lashes Module 6: Applying a Smoked Out Look on the Lower Lashline & Completing the Eye makeup Look Module 7: Colour Correcting Dark Pigmentations Module 8: Applying Foundation, Highlight & Contour a Medium to Tan Complexions Module 9: Apply Bronzer Correctly Module 10: Applying Cream Blush for More Glow Module 11: Creating the Perfect 3D Glow Effect Module 12: Creating Flawless Natural Looking Eyebrows Module 13: Applying the Perfect Red Ombre Lips Module 14: Fixing the Makeup plus Results & Bridal Photos & many more ... QLS Course 02: Makeup Artist Make Up Skin Care Things To Know As A Beauty Professional & many more ... QLS Course 03: Nail Technician Module 1: Nail Technician Module 2: General Anatomy Module 3: Skin Structure, Growth, And Nutrition Module 4: Anatomy Of Nail Module 5: Equipment For The Technician Module 6: Tools And Techniques Module 7: Basics Of Chemistry And Chemicals Module 8: Nail Product Chemistry Module 9: Manicure Module 10: Pedicure Module 11: Nail Diseases And Skin Problems Module 12: Artificial Nails Module 13: Nail Art Module 14: Safety Practices Module 15: Career Prospect And Business Preparations Module 16: UK Legislations And Pandemic Implications =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals who want to become professional makeup artists. Aspiring bridal makeup experts who want to learn new techniques. Nail technicians who want to enhance their skills and knowledge. Individuals who want to learn about personal hygiene and its importance in the beauty industry. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Makeup Artist Bridal Makeup Specialist Nail Technician Beauty Salon Owner Fashion Retail Professional Beauty Consultant Certificates Advanced Diploma in Makeup Artist Training at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Nail Technician at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 95% of UK consumers use search engines to find information online? If you're a business owner or entrepreneur, that means your online presence is crucial. But how do you get your website seen by the right people? Do you dream of crafting captivating stories or novels that transport readers to new worlds? This comprehensive bundle offers something for everyone. This Copywriting, SEO bundle will equip you with the skills to write compelling content that not only engages readers but also ranks high on search engines like Google. You'll learn the secrets of SEO (Search Engine Optimization) to drive traffic to your website and boost your sales. Additionally, you'll have the opportunity to explore your creative side and develop your storytelling skills, whether you're a budding novelist or simply want to write more engaging short stories. Key Features of the Copywriting, SEO (Ranking on Google) and Creative Writing Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Copywriting, SEO (Ranking on Google) and Creative Writing bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Copywriting at QLS Level 5 QLS Course 02: SEO - Search Engine Optimisation QLS Course 03: Diploma in Creative Writing at QLS Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Creative Writing : Start Writing Your Own Stories Course 02: Creative Writing Course - Novel Course 03: Content Management Course 04: Creative Writing Course - Short Stories Course 05: SEO Training Kit In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Copywriting, SEO (Ranking on Google) and Creative Writing courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Copywriting Understand the principles of powerful copywriting and content creation for driving sales and SEO. Gain a thorough understanding of how to rank #1 on Google using strategic SEO practices. Enhance your creative writing skills and learn how to craft engaging short stories and novels. Learn effective content management strategies for digital platforms. Comprehend the theoretical groundwork of creating captivating narratives. Develop a comprehensive knowledge of SEO to optimise content for search engine visibility. Receive three QLS-endorsed hardcopy certificates to boost your professional credibility. Whether you're a business owner, marketer, or aspiring writer, this bundle offers the perfect blend of practical skills and creative exploration. Take control of your online presence and unlock new career possibilities today! Why Choose Us? Get 3Free QLS Endorsed Certificate upon completion of Copywriting Get a free student ID card with Copywriting Training program (£10 postal charge will be applicable for international delivery) The Copywriting is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Copywriting course materials The Copywriting comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Diploma in Copywriting at QLS Level 5 Module 01: Introduction To Copywriting Module 02: Basics Of Copywriting Module 03: Eye-Catching Headlines Module 04: Attention-Grabbing Advertisements Module 05: Essential Copywriting Skills Module 06: Online Copywriting Module 07: Press Related Copywriting Module 08: Print Media Copywriting Module 09: Copywriting For Mainstream Media Module 10: Copywriting For Other Media Module 11: How To Write Better Copy Module 12: Making An Impact With Creative Copy Module 13: So You Want To Be A Copywriter? Module 14: Final Tips QLS Course 02: SEO - Search Engine Optimisation Section 1: Introduction Section 2: SEO: Core Concepts Section 3: On - Page Optimisation Section 4: Keyword Research & Optimisation Section 5: SEO Content Writing Section 6: Off Page SEO Section 7: Conclusion QLS Course 03: Diploma in Creative Writing at QLS Level 5 Module 01: Introduction To Creative Writing Module 02: The Development Of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller And Murder Stories Module 08: Writing For Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating And Getting Published =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring writers looking to expand their skill set in creative and SEO-based writing. Content creators, bloggers, and marketers seeking to enhance their writing prowess and understand SEO. Individuals pursuing a career change and wanting to enter the field of digital content creation. Entrepreneurs aiming to boost their online presence through compelling content and effective SEO. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Copywriter: £20,000 to £50,000 annually SEO Specialist: £25,000 to £45,000 annually Content Manager: £30,000 to £55,000 annually Creative Writer (Novels & Short Stories): £15,000 to £40,000 annually (depends on sales) Digital Marketer: £25,000 to £55,000 annually Certificates Advanced Certificate in SEO - Search Engine Optimisation at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Copywriting at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Creative Writing at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

*** 24 Hour Limited Time Flash Sale *** Property Law, Management and Development- QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The property sector is a vital part of the UK economy, with millions of homes changing hands each year. With over 24 million residential properties recorded in England alone as of early 2020, the sector continues to grow and evolve, presenting numerous opportunities for skilled professionals. How well do you understand the legal and operational aspects of properties? This course bundle offers a comprehensive insight into the layers that govern, enhance, and empower property professionals in the UK market. The Property Law, Management and Development bundle covers a broad spectrum of essential topics from foundational property law to specialised areas like conveyancing, property management, and development. Learners will explore various aspects of real estate, including how to manage residential sales, handle wills and probate, and advise on mortgages. Each course is designed to equip you with the legal, tactical, and practical knowledge required to excel in property-related disciplines. Key Features of the Property Law, Management and Development- QLS Endorsed Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Property Law, Management and Development- QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Property Law QLS Course 02: Property Management QLS Course 03: Property Development Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Wills and Probate Law - Level 3 Course 02: Conveyancing- Online Diploma Course Course 03: Mortgage Advisor Course 04: Social Housing and Tenant Management Course 05: Residential Property Sales In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Property Law, Management and Development- QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Property Law, Management and Development Explain the legal principles governing property ownership in the UK. Analyse the key stages of the property management lifecycle. Evaluate the feasibility and financial viability of property development projects. Apply conveyance procedures to facilitate property transactions. Advise clients on mortgage options and navigate the mortgage application process. Implement effective tenant management strategies in a social housing setting. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Property Law, Management and Development Get a free student ID card with Property Law, Management and Development Training program (£10 postal charge will be applicable for international delivery) The Property Law, Management and Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Property Law, Management and Development course materials The Property Law, Management and Development comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Property Law Module 01: Introduction To Property Law Module 02: Land Law Principles- Rights And Interests Module 03: Registered And Unregistered Land Module 04: Ownership And Possession Of The Property Module 05: Co-Ownership In Property Module 06: Leases And Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance For Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests In Property QLS Course 02: Property Management Module 01 - Introduction to Property Management Module 02 - The Role and Responsibilities of a Property Manager Module 03 - Listing Properties and Marketing Module 04 - The Letting Process and Tenancy Agreement Module 05 - The Property Management Process Module 06 - Keeping Tenants Long Term Module 07 - Regulations of Property Management Module 08 - Changes in the UK Property Market: An Opportunity QLS Course 03: Property Development Diploma Module 01: Introduction To Property Development Module 02: Different Types Of Property Module 03: Property Research Module 04: Property And The Law Module 05: Different Methods Of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring professionals looking to gain a theoretical grounding in property law, management, and development. Existing property professionals looking to enhance their knowledge. Legal professionals seeking to understand property-related laws better. Anyone interested in learning about the real estate industry from a theoretical standpoint. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Property Lawyer: £50,000-£90,000. Property Manager: £22,000-£60,000. Property Developer: £40,000-£100,000. Mortgage Advisor: £25,000-£70,000. Social Housing Manager: £30,000-£50,000. Conveyancing Solicitor: £25,000-£80,000. Certificates Certificate in Property Manager at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Advanced Property Development Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Property Law at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 27001, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for novices who exhibit great affinity towards Information security management and ISO 27001 standards.

Getting Started The CMI Level 3 Award in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. Our CMI Level 3 Award is a concise and shorter course than the Certificate and Diploma, providing you with complete professionalism to become an efficient junior manager or supervisor. You'll develop essential management and supervisory techniques, enabling you to manage workplace problems with maximum competence. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (E.g. from Level 3 Award to Level 3 Certificate etc.) Progression to other qualifications at the next level (E.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Award in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Our CMI Level 3 Award in Principles of Management and Leadership will provide you with the key skills and competencies required to be a manager in an organisation. Once you complete this course, you can progress to further learning within the suite of Level 3 Qualifications in Principles of Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Award in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT2- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. UNIT3- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT4- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT5- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT6- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT7- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT8- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT9- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT10- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT11- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI Level 3 Award in Coaching and Mentoring is aimed at supervisors and first-line managers. This course is designed to help managers improve their communication and mentoring skills, performance in coaching and mentoring roles, and efficiency. Achieving the renowned CMI Level 3 qualification in coaching and mentoring will enable you to develop coaching and mentoring skills and techniques for individuals and teams, alongside working to achieve organisational objectives. This Level 3 Coaching and Mentoring Award course is shorter than the Certificate and the Diploma. It introduces you to organisational culture, values and behaviour while developing your skills in managing team dynamics, equality, and diversity. We have a range of units available, and you can choose the units depending on your career goals and progression. Key Benefits For Learners Introduce you to the principles, skills and impact of coaching and mentoring Establishing key coaching and mentoring relationships and skills Support the development of individuals and teams Developing your skills in managing team dynamics, equality and diversity For Organisations Ensuring teams can meet organisational objectives Broader knowledge of operational processes and evaluation techniques Introduces organisational culture, values and behaviour Key Highlights Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The Level 3 Award in Coaching and Mentoring is designed for practising and aspiring supervisors and first-line managers. To be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications: CMI Level 3 Qualifications in First Line Management CMI Level 5 in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving this CMI Level 3 Award in Coaching and Mentoring qualification will introduce you to the principles, skills and impact of coaching and mentoring and help you establish key coaching and mentoring relationships and skills. Once you complete this Award course, you can progress to the Certificate or Diploma course in CMI Level 3 Coaching and Mentoring or Level 5 Professional Coaching or Mentoring. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 20 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles, skills and impact of coaching and mentoring Reference No : Unit 3011V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the principles of coaching and mentoring. 2. Understand the skills required of a coach. 3. Understand the skills required of a mentor. UNIT2- Coaching and mentoring for individual and team needs Reference No : Unit 3012V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the impact on the individual and team needs of the coaching process. 2. Understand the impact on the individual and team needs of the mentoring process. 3. Understand the individual and team knowledge, skills or behaviours. UNIT3- Managing the coaching and mentoring relationships Reference No : Unit 3013V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the coaching and mentoring relationships. 2. Understand the goals of the coaching and mentoring relationship. 3. Understand possible barriers to the coaching process. UNIT4- Coaching and mentoring processes Reference No : Unit 3014V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the implementation of the coaching process. 2. Understand the implementation of the mentoring process. 3. Understand the reviewing of progress and provision of feedback. UNIT5- Completing the coaching and mentoring process Reference No : Unit 3015V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the skills of concluding the coaching process. 2. Understand the skills of concluding the mentoring process. UNIT6- Understanding team dynamics Reference No : Unit 4004V1 Credit : 7 || TQT : 70 "The unit have a credit value of 7, 25GLH and 70 TUT. This unit is about recognising the abilities of an individual and how they will interact within the group and how team dynamics can be attained when the team members work collectively with mutual trust " Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI level 4 Award course in Management and Leadership is designed for practising or aspiring middle managers. It focuses on developing personal management skills and growing professional capabilities such as decision-making, managing team dynamics and delegation competence. Our CMI Level 4 Award in Management and Leadership, a concise and shorter course than the Certificate and Diploma, will give you all the necessary skills and competencies to become a manager. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Develop personal and management capabilities Use of effective information to inform decisions Development of managing people and teams Develop operational skills For Organisations: Focusing on the specific leadership areas appropriate to you and your workplace Key Highlights Do you want to improve your professional management skills and get hired to the next level of your career advancement? The CMI Level 4 Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 4 Management and Leadership can open many career pathways including, but not limited to: Manager, with an estimated salary of £38,000 per annum Deputy Manager, with an estimated salary of £34,384 per annum Duty Manager, with an estimated salary of £37,080 per annum Operational Manager, with an estimated salary of £46,814 per About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 2500 to 3,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team-leading or supervisory experience or managerial experience at the junior or middle management level Possess the ability to complete the Level 4 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression On successful completion of a CMI Level 4 course in Management and Leadership, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 4 Award to Level 4 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 4 Certificate to Level 5 or 6 Certificate) Why gain a CMI Qualification? This online CMI Level 4 Award in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The CMI Level 4 Award in Management and Leadership course is for developing the role and skills of managers. It aims to develop personal management capabilities, effectively use information in decision-making and operations and develop skills in managing people. Once completing the CMI Level 4 Management and Leadership course, you can progress to: CMI Level 5 Qualifications in Management and Leadership CMI Level 5 Qualifications in Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 4 Award in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 6 credits. The minimum Total Qualification Time is 60 hours, including 20 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managerial Styles and Behaviour Reference No : Unit 4001V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand how management style can influence managerial behaviour. 2. Understand the need to apply a range of management styles. 3. Understand assumptions about human nature and managerial behaviour. UNIT2- Understanding organisational culture, values and behaviour Reference No : Unit 4003V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the concept of culture to an organisation. 2. Understand the impact of values that underpin individual and organisational performance. 3. Understand the relationship between values and behaviour. UNIT3- Personal development as a manager and leader Reference No : Unit 5001V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to assess and plan for personal professional development. 2. Be able to plan the resources required for personal professional development. 3. Be able to implement and evaluate the personal development plan. UNIT4- Management report writing Reference No : Unit 4005V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the purpose of management reporting. 2. Be able to construct a written management report. 3. Understand the collection and analysis of data and information required for a written management report. UNIT5- Managing interviews Reference No : Unit 4007V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the contexts of different types of interview. 2. Understand the skills of interview techniques. 3. Understand the summarising, closing and follow up of interviews. UNIT6- Managing Stakeholders' Expectations Reference No : Unit 4002V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand and know organisational stakeholders. 2. Understand primary and secondary stakeholder expectations. 3. Be able to develop provisions offered to primary and secondary organisational stakeholders. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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