Explore ITIL4 Foundation, a comprehensive course delving into modern IT service management practices. Learn key concepts, principles, and processes to enhance organisational efficiency and align IT services with business goals. About this course £519.00 153 lessons Accredited training Certificate of completion included Exam included Course curriculum Module 1 - Introduction1.1 Tutor Introduction1.2 Certifications1.3 Course Features1.4 Why ITIL? Module 2 - Key Concepts2.1 What is a Service?2.2 What is Utility?2.3 What is Warranty?2.4 What are Customers, Users and Sponsors?2.5 What is Service Management?2.6 Creating value with Services2.7 Value & Value Co-creation2.8 What is Value?2.9 Organisations and Stakeholders2.10 Service Providers2.11 Other Stakeholders2.12 Value: Outcome, Cost and Risk2.13 Figure, Balance, Outcomes, Costs, Risks2.14 Outputs and Outcomes2.15 Cost2.16 Risk - Part 12.17 Risk - Part 22.18 Utility & Warranty - Part 12.19 Utility & Warranty - Part 22.20 Services Offerings2.21 Services Relationship2.22 Service Provisions2.23 Services Relationship Model2.24 Goods, Resources & Actions2.25 Products & ServicesTest Your Knowledge Quiz Module 3 - Guiding Principals3.1 Guiding Principles - Introduction Part 13.2 Guiding Principles - Introduction Part 23.3 Guiding Principles - The Key Message is Discussed!3.4 Guiding Principles - Nature, Use & Interaction of the Guiding Principles3.5 Focus on Value - The Key Message Discussed!3.6 Focus on Value - The Service Consumer & What is their Perspective of Value3.7 Focus on Value - The Customer Experience3.8 Focus on Value - How to Apply the Principle!3.9 Start Where You Are - Key Message Discussed!3.10 Start Where Your Are - Assess Where You Are3.11 Start Where You Are - The Role of Measurement3.12 Start Where You Are - How to Apply the Principle!3.13 Progress Iteratively with Feedback - Key Message Discussed!3.14 Progress Iteratively with Feedback - The Role of Feedback3.15 Progress Iteratively with Feedback - Iteration & Feedback Together3.16 Progress Iteratively with Feedback - How to Apply the Principle3.17 Collaborate & Promote Visibility - Key Message Discussed! (Part 1)3.18 Collaborate & Promote Visibility - Key Message Discussed! (Part 2)3.19 Collaborate & Promote Visibility - Key Message Discussed! (Part 3)3.20 Collaborate & Promote Visibility - Whom to Collaborate with (Part 1)3.21 Collaborate & Promote Visibility - Whom to Collaborate with (Part 2)3.22 Collaborate & Promote Visibility - Communication for Improvement3.23 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 1)3.24 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 2)3.25 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 3)3.26 Collaborate & Promote Visibility - How to Apply3.27 Think & Work Holistically - Key Message Discussed! (Part 1)3.28 Think & Work Holistically - Key Message Discussed! (Part 2)3.29 Think & Work Holistically - Key Message Discussed! (Part 3)3.30 Think & Work Holistically - How to Apply the Principle3.31 Optimise & Automate - Key Message Discussed! (Part 1)3.32 Optimise & Automate - The Key Message Discussed! (Part 2)3.33 Optimise & Automate - The Road to Optimisation (Part 1)3.34 Optimise & Automate - The Road to Optimisation (Part 2)3.35 Optimise & Automate - How to Apply the Principle3.36 Keep it Simple and Practical - Key Message Discussed!3.37 Keep it Simple & Practical - How to Apply the Principle3.38 Principle InteractionTest Your Knowledge Quiz Module 4 - 4 Dimensions of Service Management4.1 Introduction4.2 The 4 Dimensions of Service Management4.3 Organisation & People (Part 1)4.4 Organisations & People (Part 2)4.5 Organisation & People (Part 3)4.6 Information & Technology (Part 1)4.7 Information & Technology (Part 2)4.8 Information & Technology (Part 3)4.9 Information & Technology (Part 4)4.10 Partners & Suppliers (Part 1)4.11 Partners & Suppliers (Part 2)4.12 Partners & Suppliers (Part 3)4.13 Partners & Suppliers (Part 4)4.14 Partners & Suppliers (Part 5)4.15 Partners & Suppliers (Part 6)4.16 Value Streams & Processes (Part 1)4.17 Value Streams & Processes (Part 2)4.18 Value Streams & Processes (Part 3)4.19 Value Streams & Processes (Part 4)Test Your Knowledge Quiz Module 5 - The Service Value System5.1 Introduction5.2 Describe the ITIL Service Value System (Part 1)5.3 Describe the ITIL Service Value System (Part 2)5.4 Describe the ITIL Service Value System (Part 3)5.5 Describe the ITIL Service Value System (Part 4)Test Your Knowledge Quiz Module 6 - Service Value Chain and the Service Value Stream 6.1 Learning Objectives 6.2 Service Value Chain Model 6.3 The Interconnected Service Value Chain "elements" 6.4 The Interconnected Service Value Chain "more" 6.5 The Interconnected Service Value Chain "Value Streams" 6.6 The Interconnected Service Value Chain "Steps" 6.7 Plan 6.8 Improve 6.9 Engage 6.10 Design & Transition 6.11 Obtain/Build 6.12 Deliver & Support Test Your Knowledge Quiz ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** In today’s ever-shifting regulatory climate, understanding the rules of engagement is no longer a nice-to-have—it’s essential. This course offers a sharp look into the frameworks that keep organisations steady amidst uncertainty. Whether you're part of a small business or a larger corporate setup, staying ahead of the risks and knowing how to respond when the unexpected knocks is no longer optional. Here, learners gain clarity on the mechanisms that support strong internal oversight, policy awareness, and risk handling—without having to sift through mountains of jargon. The content is thoughtfully structured to walk you through vital concepts step by step, designed with professionals, managers and keen learners in mind. From operational pitfalls to governance essentials, the course breaks down key elements into digestible parts, always with an eye on clarity and relevance. It’s entirely online, meaning you can take charge of your learning on your own schedule—no train fares or seminar buffets required. Whether you're brushing up or starting fresh, it’s a tidy way to boost your know-how and keep your knowledge aligned with industry expectations. Compliance and Risk Management - QLS Endorsed Bundle Includes the following Courses Course 01: Certificate in Compliance and Risk Management at QLS Level 3 Course 02: Diploma in AML, KYC & CDD at QLS Level 4 Course 03: Diploma in Accounting and Finance at QLS Level 5 Course 04: Award in Accounting & Bookkeeping at QLS Level 2 Course 05: Diploma in Business Analyst Training at QLS Level 5 Course 06: Award in Business Finance at QLS Level 2 Course 07: Diploma in Business Law at QLS Level 5 Course 08: Diploma in Financial Reporting at QLS Level 4 Course 09: Diploma in Forex Trading at QLS Level 5 Course 10: Certificate in GDPR Training at QLS Level 3 Learning Outcomes Navigate financial regulations for effective compliance. Execute due diligence processes with precision. Master accounting and bookkeeping principles. Analyse business data for strategic decision-making. Understand the legal framework governing businesses. Communicate financial information transparently. Gain expertise in Forex trading dynamics. Implement GDPR principles for data protection. Develop robust risk management strategies. Apply anti-money laundering measures effectively. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases As the heartbeat of successful enterprises, compliance and risk management are the twin pillars that fortify your business against uncertainties and propel it towards prosperity. Immerse yourself in a comprehensive exploration of financial regulations, risk mitigation, and legal frameworks that underpin the business landscape. Navigate the complexities of AML, KYC, and CDD, gaining expertise in financial integrity protocols crucial for safeguarding organisations. Dive into the intricate realms of accounting, finance, and business law, refining your understanding at each QLS level. Our diploma in Business Analyst Training equips you with analytical prowess, essential for strategic decision-making. Acquire knowledge in GDPR compliance, ensuring your ability to navigate the evolving data protection landscape. Whether you aspire to reinforce your current role or transition to a new sector, this bundle is your gateway to a versatile skill set. With courses designed to align with industry demands, you'll stand out in today's competitive job market. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring for financial expertise. Individuals entering the compliance and risk field. Business analysts seeking advanced training. Finance professionals aiming for legal comprehension. Those keen on mastering GDPR regulations. Individuals interested in forex trading. Aspiring accountants and bookkeepers. Professionals aiming for a well-rounded skill set. Career path Compliance Officer Risk Analyst Financial Analyst Business Analyst Forex Trader Legal Consultant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included
An infant massage course designed by health care professionals for health care professional. Our online, on demand course takes an evidence based approach to infant massage that you can complete at your own pace.
Managing Complex Projects: On-Demand As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environment As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. Complex projects don't necessarily follow the rules of traditional projects - in many instances the projects' end-products, and the methods by which they will be produced, are not easily defined. Stakeholder diversity and geographical dispersion contribute to the difficulties project managers face in their efforts to gain acceptance of project goals, objectives, and changes. Additionally, hierarchic leadership styles, traditional lifecycle approaches, and traditional project manager competencies may no longer maximize the efficiencies that need to be realized on complex projects. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environments. What you Will Learn The learning objectives of this workshop are to enable participants to: Appreciate complexity and its impact on the management of projects Describe the differences among traditional, complicated, and complex projects Explain the effects of complexity on the PMBOK® Guide's process groups Apply a high-level model in the management of real- world projects Complexity and Projects Some characteristics of complex systems Important models/characteristics of complex projects Major players in project complexity Landscapes and project typologies A supplemental framework for complex projects Framing Framing overview Potential pitfalls in framing complex projects Possible solutions Inception Centrality of risk management PM competencies, selection Stakeholder identification, analysis Blueprint Collaborative planning Stakeholder engagements Alternative methodologies/life cycles Collaborative scheduling Procurement management Oversight, Navigation, and Adjustment Leadership and the project team Stakeholder management Networks Close and Continuous Improvement Transition/support Post-project evaluations Rewards/Recognition
Love Unlocked is a comprehensive 5-week programme crafted to meet the needs of singles, offering a transformative journey to break free from dating struggles and foster lasting love. It provides valuable insights and practical tools to navigate the complexities of dating, promoting self-discovery and empowerment in the pursuit of meaningful connections.
Principles for supporting your own child's learning at home during Lockdown
Level 3 Supporting Teaching and Learning in Schools Certificate is a RQF qualification & this course play a major role by working with pupils & supporting teachers. This course has been designed to teach the knowledge required to be a teaching assistant and support children’s learning from birth to nineteen years. The course covers various requirements needed to work as an assistant within schools and how to approach a career in the education sector.
Writing Clear Business Communication: On-Demand This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
The Level 3 Certificate in Assessing Vocational Achievement (RQF) is the most extensive assessment qualification and the only assessor award to make you a professionally qualified assessor This Level 3 Certificate in Assessing Vocational Achievement CAVA (RQF) is awarded by Focus Awards, a well-established Ofqual-regulated awarding organisation that guarantees professionalism and recognition of your qualifications. The certification is suitable for professionals who want to begin their career as a certified assessor, perhaps as a training provider or as a freelancer. You would be able to evaluate students in classrooms and at work environments as a trained assessor. This training program solely provides knowledge, specifically for individuals who want to gain adequate expertise in assessing occupational competence in the workplace and vocational skills, as well as grasp the assessment practises and principles effortlessly. After the Level 3 Certificate in Assessing Vocational Achievement CAVA (RQF) course is completed, you'll be able to professionally assess and understand individuals and start your career as a qualified assessor by working in classrooms, professional training or as a freelancer. Benefits you will gain of Level 3 Certificate in Assessing Vocational Achievement (CAVA) Training: Buy One 1 Get 5 Premium Courses for FREE Top-notch e-learning materials. Recognised Accredited Qualification. Unlimited access from any corner of the world. Accredited Certification. An innovative, easy-to-use learning platform. Step-by-step guidelines. 24/7 Professional student support. Additional Courses With this Level 3 Certificate in Assessing Vocational Achievement (RQF) (CAVA) course, learners will get the 5 Premium courses completely FREE. Course 1: Health and Social Care Level 2 Course 2: Occupational Health and Safety Level 3 Course 3: Performance Management Course 4: Workplace Confidentiality Course 5: Preventing Workplace Violence and Harassment Level 3. ***100% Money Back Guarantee*** We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 3 days unconditional Money-Back Guarantee to ensure a hassle-free purchase. So don't be late and pursue your dream career with Apex Learning. Level 3 Certificate in Assessing Vocational Achievement CAVA (RQF) In the Level 3 Certificate in Assessing Vocational Achievement (RQF), there are 3 compulsory modules. These are: Understanding the Principles and Practices of Assessment Assessing Occupational Competence in the Work Environment Assessing Vocational Skills, Knowledge and Understanding. The Level 3 Certificate in Assessing Vocational Achievement CAVA (RQF) Training aims to improve the potential of the students to: Understand the primary roles and duties of a qualified assessor. Monitor and evaluate candidates professionally at work or in training settings. Collect and assess the evidence of expertise. Conduct evaluation tasks effectively, make assessments and offer detailed feedback. Examine occupational competencies across a wide range of qualifications. Learn how to evaluate vocational and training skills using a variety of assessment tools and methods. Get familiar with the main concepts and mechanisms underlying the assessment strategies. The Level 3 Certificate in Assessing Vocational Achievement CAVA (RQF) Training is designed to develop the students' ability to: Understand the key role and responsibilities of an assessor Successfully observe and assess candidates in the workplace or training environment Plan, allocate and inspect work in their individual area of responsibility Collect and assess evidence of competence Successfully carry out all assessment activities, make decisions and provide thorough feedback Assess vocational competencies in a variety of qualifications Gain the skills and knowledge to assess vocational and training abilities using a range of assessment methods Understand the key principles and processes of assessment strategies Become successful in their chosen field as well as in their chosen career path Monitor and maintain records, analyse deficiencies, and lead corrective action efforts Qualification Purpose These qualifications equip students with the opportunity of improving their skills, knowledge and comprehension to take on the role of a professional assessor. This certification is designed for those who evaluate occupational competence in the workplace as well as vocational abilities, experience, and comprehension in a workshop, classroom, or any other training environment. All of the assessment measures mentioned in the units must be supported by evidence. Progression After successful completion of the Level 3 Certificate in Assessing Vocational Achievement (RQF), learners can advance with the newly gained skills and knowledge from this complete learning package, as well as be eligible for further qualifications Total Qualification Time This is an estimation of the overall amount of time a student is normally supposed to take to reach and show the required level of achievement to obtain the certification and. all learning outcomes. Total Qualification Time (TQT) is composed of GLH and an estimation of how many hours a learner is expected to spend on training, study, or some other learning form, including evaluation, that is led by but not supervised by an instructor, supervisor, or tutor. TQT determines the credit worthiness of qualification if one is granted since one credit equals 10 hours of study. Total Qualification Time for this qualification is 150 hours. Guided Learning Hours These hours include all real-time contact time with a learner, as well as any guidance or oversight provided by an instructor, educator, or other suitable education or training provider. GLH for this qualification is 84 hours. Method of Assessment: Unit One: In Unit 1, a number of writing assignments has to be submitted. Unit Two: In Unit 2, an assessment needs to be done in the workplace to evaluate the learner's work, professional discussions with audio-video evidence. Unit Three: In Unit 3, after evaluating learners in a training setting, you have to be assessed by giving your work items with audio-video evidence. Video Assessment: Proof of supported work product must be prepared for 15-30 minutes, including observation, questioning/professional discussions and inspection. In the 'Guidance for Achieving the Unit' section of your learning portal, you will find detailed assessment guidelines. Assessment exercises consist of completing a few short assignments. You are expected to demonstrate proof of general reading and to include references in your work. All assignments should be submitted via the online portal. Who is this course for? This bundle is the perfect fit for professionals who would like to start a career as an assessor and assess occupational competence in the workplace, as well as vocational abilities, knowledge, and excellence in the classroom, workshop, or other learning setting. This CAVA qualification is also appropriate for those interested in working as an assessor in the Education and Training industry. After successfully completing thecourse, your experience and credentials will help to improve your expertise for specific assessing roles. Requirements There are no particular entrance criteria, but learners must have a minimum level two of literacy or numeracy or an equivalent. The qualifications are appropriate for learners aged 18 and up. Career path This Level 3 Certificate in Assessing Vocational Achievement (RQF) will prepare you to evaluate occupational competency and vocational skills in a variety of qualifications, for example: Apprenticeships Awards Certificates Diplomas Functional Skills Technical Certificates
Do you aspire to make a difference in the field of education? The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) offers an opportunity to embark on a rewarding journey. This course not only equips you with essential skills but also connects you to the esteemed Level 3 Award in Education & Training AET (formerly PTLLS) qualification, recognized and regulated by the UK government. Awarded by Focus, the UK's fastest-growing awarding organisation, this qualification stands as a testament to your commitment to professionalism and the pursuit of excellence. Focus is a well-established institution operating under the governance of Ofqual, ensuring the highest standards of education. By enrolling in this course, you're taking the first step towards a career enriched with knowledge, recognition, and boundless possibilities in the world of education. Learning Outcomes Demonstrate effective communication skills with children, young people, and adults. Understand the structure and functioning of educational institutions. Gain insight into child and young person development stages. Acquire knowledge on safeguarding the well-being of children and young people. Successfully complete assignments related to course units. Why choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized both nationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours Guided Learning Hours encompass any form of direct interaction, supervision, or support provided to learners by educators, tutors, trainers, or suitable education/training providers. For this qualification, the total Guided Learning Hours amount to 80 hours, highlighting the substantial role of structured guidance and assistance in the learning process. Total Qualification Time The Total Qualification Time (TQT) integrates guided learning hours and independent study, representing the overall commitment required. Each credit in the qualification equates to 10 hours of learning. This specific qualification entails a TQT of 120 hours. Method of Assessment Create a portfolio with evidence for each unit's learning outcomes. Self-declare work authenticity, verified by the assessor's countersignature. Complete internally assessed assignments per qualification requirements. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 3 Certificate/Diploma in Supporting Teaching and Learning Level 4 Teaching Assistant Qualifications Teacher Training Programs (PGCE, SCITT, DET) Pursue Higher Education (e.g., bachelor's degree) Specialised Courses (e.g., SEN support) Leadership and Management in Education Continuing Professional Development (CPD) Advanced Studies (e.g., master's, doctoral degrees) Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) Empower students with essential expertise for school support roles. Master knowledge and skills for effective teaching assistance. Enhance engagement in educational activities within schools. Who is this course for? Aspiring teaching assistants Individuals pursuing a career in education Parents interested in understanding child development School staff seeking professional development Requirements Enrolling in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course is accessible and inclusive. No specific qualifications or prior experience are required, making it an excellent choice for individuals looking to enhance their skills in this field. This course welcomes participants aged 16 and above, offering an opportunity for a wide range of individuals to engage in and benefit from the program. Career path Teaching Assistant: £18,000 per year. Learning Support Assistant: £20,000 per year. Special Educational Needs (SEN) Assistant: £22,000 per year. Classroom Supervisor: £25,000 per year. Education Administrator: £24,000 per year Further Education Instructor: £30,000 or more per year Note: Registration, Assessment, Certification fee included with this price.