The main topics to be covered in this course are about everyday activities, family, friends, life events, remembering and forgetting, characteristics of people, holidays and more; Students practise their speaking, writing, listening and reading skills in and out of class with their teachers and classmates using their books and applications; The course is based on Ελληνικά Α and Κλικ στα Ελληνικά. In addition, there is a wide range of language material designed by the Greek LOL Teachers. All lessons are supported by educational applications to help students enrich their vocabulary and practise their Greek with fun and interactive exercises, videos and games.
Lorne Power from the Trans Social Work Practitioner Network shares some practical advice for trans-inclusive practice with people with a learning disability and/or autistic people based on their work developing the Brighton and Hove Autism Strategy, their emerging PhD research and their lived experience as a trans social worker in a specialist learning disability team. Come and join us :)
This course is designed for all those who are planning to visit Greece and would like to learn and practice common and useful Greek phrases used when travelling. This mini-course introduces different aspects of Greek for tourism, working on main language points and useful Greek vocabulary through a variety of topics related to the tourist industry. After the completion of the course you will be able to communicate in basic everyday circumstances. The course is designed to be completed in 10 days – 10 lessons of 60 minutes each. The lessons are supported by slides (including readers and exercises), audios, and video files. All you need is a computer and an Internet connection, and you are ready to go!
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Duration 5 Days 30 CPD hours This course is intended for The course is intended for individuals who want to achieve a level 3 apprenticeship in IT. Overview To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.