Sup courses in Cardiff

The misuse of these terms can lead to delays, penalties, problems with payment and more. This half day seminar will explain Incoterms® and their importance in international trade contracts.

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: The fundamentals of creating a financial plan Preparing for the unexpected Setting financial goals Using the right approach to build a secure financial future Key tax considerations to be aware of This interactive session will give you the opportunity to gain practical insights and ask questions to help you better understand how to manage your financial well-being. Whether you're just starting out or looking to strengthen your financial plan, this session will provide valuable guidance to support your journey. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 15th July 2025 Time: 9:30 a.m. – 10:30 a.m. Location: Virtual

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: Financial challenges that women may face throughout their lives Pension gaps and the financial impact of career breaks or part-time work Broader financial disparities experienced by women How we can all build awareness and contribute to financial equity Although this session is titled Female Finance, it is open to all employees and aims to raise awareness and understanding of these important financial topics. This interactive session will provide the opportunity to ask questions and gain insights into how to navigate and support financial well-being across different life circumstances. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 15th July 2025 Time: 11:00 a.m. – 12:00 p.m. Location: Virtual

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively. It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites. Aims To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes. Course Content • Health and safety law and how it will apply to supervisors. • Your supervisory responsibilities in controlling site safety. • Risk assessments and the need for method statements. • Effective site inductions, toolbox talks and method statement briefings. • Monitoring site activities effectively. • Timely intervention when bad practice is identified. Prerequisites This course is for you if you are considering, or already have, supervisory responsibilities. Assessment At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role. Certificate This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors. To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken. Instructions Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.

Half day refresher training for staff already C Card trained, registered and on the QES system. We will deliver this training via Teams and will send the link out before the training. We will cover: Reminder of how the C Card Scheme works and value of the scheme Confidentiality and the Fraser Guidelines Safeguarding and signposting The QES system Inclusive condom education New ordering system for stock and stock control If you haven't attended C Card provider training previously you can book on our new providers course by contacting jo@sexeducationcompany.org

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.