Success courses in Cardiff

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site. Course Objectives: By the end of the course, the delegate will gain knowledge of: The need for a temporary works co-ordinator The day-to-day roles of others involved in the temporary works procedures Risk assessments and method statements Best procedures as stated in BS 5975:2019 Course Content: The content covered by the CITB course includes: Various groups and types of Temporary Works Case studies, procedures and policies of Temporary Works BS5975:2019 CDM Regulations Legislation and relevant Codes of Practice Register for Temporary Works, design requirements and checks Standard solutions and guidance design documents Temporary works Co-ordinator – job role and responsibilities Assessment: To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training. Certificate: The certificate for this course is valid for 5 years. Instructions Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago. Aims Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards. Instructions For online courses labeled “Remote Learning,” a tutor will deliver the training via video call. All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program. Additional attendee information will be provided via email. Please ensure you check your inbox.

STGO Abnormal Loads

LOOKING FOR: ADULT FICTION, NON-FICTION Julie Gourinchas (she/they) is developing a selective list focused on upmarket and literary adult fiction across a wide variety of genres. Writers she represents have been nominated for the British Book Awards, the Hugo Awards, the BSFA Awards, and the Saltire National Book Awards, among others. In fiction, she's drawn to a uncommon voices, and striking, intelligent writing – whether vibrant and floral or tense, quick, and sparse – as well as texture in both tone and setting (particularly anything with a strong aesthetic). Above all, she is looking for hooky, high-concept work, but her taste can perhaps be best summarised as "the weird, dark, and gruesome." While literary-speculative is her sweet spot, she considers herself genre agnostic within upmarket/literary fiction, and remains open to compelling and well-executed genre overlap. These include: upmarket and literary horror: especially featuring feminist or cultural themes, body horror, mangled nature, or cosmic, Lovecraftian vibes and looking for a fresh, literary take on vampires. Think Mona Awad, Lucy Rose, Julia Armfield, Jade Song, Stephen Graham Jones. dark and spiky literary dramas with high emotional stakes - think Eliza Clark, Julia May Jonas. razor-sharp dark academia particularly with something to say about the complex and exploitative systems within academia, more The Secret History, less The Atlas Six. gothic fiction, specifically regional gothic anchored in an evocative sense of place in the vein of Alexis Henderson and Alix E. Harrow. grounded fantasy or otherwise speculative fiction with coherent, sharp worldbuilding that feels recognisable and familiar, or directly set in our world. Play with magic, faith, and technology in your story like Babel, or a more literary version like Emily Wilde's Encyclopaedia of Faeries, Blood Over Bright Haven, Metal From Heaven. Searing contemporary fiction centred on themes of identity and belonging: think Sally Rooney, Torrey Peters, or what Saltburn should have been. dark westerns, in particular any that play with the truth and false hopes of the American Dream. magical realism both whimsy with a touch of darkness, and darkness with a touch of whimsy. unhappy romances anything -punk: steampunk, solarpunk, silkpunk, clockpunk, dieselpunk, cyberpunk and more of these! Suffice to say: if you can successfully and smartly comp to Arcane, Julie wants to see it! character-focused historical fiction with a literary edge: think Lauren Groff, Anthony Doerr, Eleanor Catton, particularly in the 19th and 20th centuries; including and indeed encouraging alternate history. Stylistically, Julie loves uncommon, thought-provoking experimentation with both prose and form, and anything spiky, toothy, and dark. Happy endings, to her, should feel earned. In all things, compelling character development should come first. First person narration is not impossible, but hard to sell. A smart genre blend is always welcome, as is any fresh-eyed approach to a well-trodden trope. Julie is also very much looking for her first romantasy – especially one that approaches this exciting new genre from a fresh, bold perspective. She is keenly interested in hearing from authors traditionally underrepresented in the industry, including but not restricted to writers of colour; queer, trans, and nonbinary writers; working class writers; disabled writers; etc. Her enduring favourite books include All The Light We Cannot See by Anthony Doerr, Do Not Say We Have Nothing by Madeleine Thien, The Luminaries by Eleanor Catton, and Philip Pullman’s His Dark Materials series. More recent favourites include the masterful Tomorrow and Tomorrow and Tomorrow by Gabrielle Zevin, Babel by R.F. Kuang, Detransition Baby by Torrey Peters, Matrix by Lauren Groff, Tell Me I’m Worthless by Alison Rumfitt, Brother Alive by Zain Khalid, and Our Wives Under the Sea by Julia Armfield. In non-fiction, Julie is keen to read in the narrative and “big ideas” spaces, particularly in the realms of politics, history, and the social sciences. Please note: Julie is not looking for young adult, middle grade, and children’s books. Strictly no AI-generated content of any description. Please also bear in mind that, despite a deep and abiding love for all things Tolkien and Star Wars, she is not typically the right fit for epic or high fantasy, nor space-faring science fiction. She would also prefer to avoid pulpy crime and straightforward romance/romcoms. Julie would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.  (In addition to the paid sessions, Julie is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 29th April 2025

EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.   Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.   Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.   Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project.    Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.   EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site. Course Objectives: By the end of the course, the delegate will gain knowledge of: Have gained an understanding of the importance of cooperation and teamwork on a temporary works site Understand the legal duties of the role Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency Course Content: Different groups and types of Temporary Works BS5975:2019 CDM Regulations Legislation and Codes of Practice Temporary Works Register, Design Brief and Design Case studies, policy and procedures, Standard solutions and permitted drawings Risk assessments, method statements Safe systems of work The roles and duties of a Temporary Works Supervisor Assessment: To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training. Certificate: The certificate for this course is valid for 5 years. Instructions Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

Great fundraising doesn’t just happen—it’s fuelled by connection, clarity, and conversations that matter. In this energising, practical session, leadership coach and author Jude Sclater will introduce the key principles behind Think Like A Coach—a simple, powerful approach to having more meaningful conversations at work. You’ll learn how to create space for reflection, shift from problem-solving to potential, and spark insight in everyday chats with your team or peers. At the heart of the session is a practical two-step coaching model you can use in any conversation—whether you’re checking in with a colleague, supporting a teammate through a challenge, or celebrating a success. It’s designed to work in the real world, even when time is tight. You’ll get a chance to try it out in small breakout rooms, using a real-life example: something that went well for you this week. It’s a light, positive way to practise the approach in action—and hear what others are learning too. About your facilitator: Jude Sclater is the author of Think Like A Coach, shortlisted for the 2025 Business Book Awards. She’s also the creator of a practical learning programme that helps managers lead with empathy and impact—one conversation at a time. With a decade of experience coaching leaders in professional services, she now supports organisations across sectors to build stronger teams through everyday coaching skills.