36729 Success courses in Cardiff delivered Online

Effective Negotiation Skills for Business Success (Virtual) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.

This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

Project Manager's Secret Success Formula Gain the core knowledge of a Project Manager in just ten short, easy to read emails.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Overview Venturing into the bustling world of Amazon FBA? Dive deep into the 'Amazon FBA Success' course - your ultimate guide to conquering the vast marketplace of Amazon. Understand the intricacies of setting up a robust WooCommerce store, seamlessly integrating it with Amazon, and selecting products that promise lucrative returns. Avoid common pitfalls, capitalise on indispensable tools, and foster an in-depth comprehension of your buyer persona to stay ahead of the curve in this competitive domain. Navigating the vast seas of Amazon FBA may seem daunting, but with the right tools and knowledge, it becomes a journey worth undertaking. This course equips learners with essential insights into product selection, pricing strategies, and discerning where to source products, ensuring a smooth sail through Amazon's selling platform.  With ten meticulously crafted modules, from introductory insights to deep dives into advanced tactics, the 'Amazon FBA Success' course paves the way for budding entrepreneurs and seasoned sellers alike. Harness the power of effective strategies and sophisticated tools to not only thrive but dominate the world of Amazon FBA. Learning Outcomes: Identify common mistakes made by Amazon FBA sellers and strategies to sidestep them. Gain proficiency in utilising ten essential tools to enhance Amazon FBA operations. Comprehend the foundational concepts of Amazon FBA and its pivotal role in reselling. Master the art of product selection, pricing, and integration with a WooCommerce store. Develop an in-depth understanding of buyer personas to curate offerings that resonate. Why buy this Amazon FBA Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Amazon FBA Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Amazon FBA Success course for? Budding entrepreneurs eager to launch a successful venture on Amazon. Current Amazon sellers aiming to elevate their business strategies. WooCommerce store owners desiring integration with Amazon for greater reach. Individuals interested in understanding the nuances of product selection and pricing. Business enthusiasts wishing to deepen their grasp of buyer personas and market dynamics. Prerequisites This Amazon FBA Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Amazon FBA Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Amazon FBA Seller: £25,000 - £60,000 annually E-commerce Specialist: £30,000 - £55,000 annually Product Sourcing Manager: £40,000 - £70,000 annually Pricing Strategist: £35,000 - £65,000 annually WooCommerce Developer: £28,000 - £53,000 annually Buyer Persona Analyst: £32,000 - £58,000 annually Course Curriculum Amazon FBA Success Module 01: 5 Amazon FBA Mistakes to Avoid 00:03:00 Module 02: 10 Must Have Amazon FBA Tools 00:03:00 Module 03: An Introduction to Amazon FBA 00:03:00 Module 04: Create a Successful WooCommerce Store and Integrate It with Amazon 00:02:00 Module 05: Find the Sweet Spot When Choosing a Product 00:02:00 Module 06: How to Price Your Products 00:02:00 Module 07: The Best Place to Find Physical Products to Sell on Amazon 00:03:00 Module 08: Top 3 Amazon FBA Tips for New Sellers 00:02:00 Module 09: Understanding Your Buyer Persona 00:02:00 Module 10: Why Amazon FBA Is the Ideal Choice for Your Reselling Business 00:02:00 Module 11: Resources 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before "Translation is not a matter of words only: it is a matter of making intelligible a whole culture." - Anthony Burgess. The UK translation industry is booming, with a market size expected to reach over £4 billion by 2025! Do you dream of the flexibility and freedom of being your own boss? If so, then a career as a freelance translator could be the perfect fit for you. This Freelance Translation Success Secrets course equips you with the knowledge and tools to navigate the exciting world of freelance translation. This comprehensive Freelance Translation Success Secrets course covers everything you need to know to launch and thrive in your freelance career. You'll gain a solid understanding of the translation industry, the essentials of successful freelancing, and the specific role of a freelance translator. The course delves into practical aspects like finding clients, managing your workload, and effectively marketing your services. It also equips you with the latest technology used by professional translators, CAT tools, and ensures you understand the importance of ethical conduct and delivering top-quality work. Learning outcomes of Freelance Translation Success Secrets Grasp the fundamentals of translation and the role of freelance translators. Familiarise yourself with the intricacies of freelancing in the translation industry. Learn effective strategies for finding and retaining clients. Master the art of managing your workload and ensuring quality. Understand the importance of marketing in building a successful freelance career. Utilise CAT tools for efficient and accurate translation. Adhere to professional ethics while navigating the world of freelance translation. Whether you're a seasoned linguist seeking to branch out or a language enthusiast looking to monetize your skills, this course empowers you to take control of your career and achieve financial freedom. Enrol today and unlock the exciting possibilities that await you in the world of freelance translation! Why Choose Our Freelance Translation Success Secrets Course? Get a free student ID card with Freelance Translation Success Secrets Training Lifetime access to the Freelance Translation Success Secrets course materials The Freelance Translation Success Secrets comes with 24/7 tutor support Learn Freelance Translation Success Secrets from anywhere in the world The Freelance Translation Success Secrets is affordable and simple to understand The Freelance Translation Success Secrets is an entirely online, interactive lesson with voiceover audio Start your learning journey straightaway! *** Course Curriculum *** Main Course: Translation: Freelance Translator Module 01: An Overview Of Translation Module 02: Introduction To Freelancing Module 03: Introduction To Freelance Translator Module 04: Activities Before Getting Started Module 05: Finding Clients Module 06: Managing The Work Module 07: Marketing Module 08: CAT Tools In Translation Module 09: Getting Paid For The Work Module 10: Setting Up Home Office Module 11: Professional Ethics Of Freelance Translators Module 12: Ensuring Quality Free Course: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Section 01: Getting Started Section 02: ChatGPT - Basic Section 03: ChatGPT For Developers Section 04: Build, And Scale Your Business Using ChatGPT Section 05: ChatGPT For Students Section 06: The Power Of ChatGPT Section 07: ChatGPT For Excel Professionals Section 08: Generate Incredible Graphic Art With Dall-E 2 Section 09: The Best Tools And Extensions Using ChatGPT How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:£12.99 CPD Hard Copy Certificate: £29 CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is ideal for: Aspiring freelance translators looking to start their careers. Language enthusiasts seeking a new professional path. Experienced translators aiming to transition to freelancing. Bilingual or multilingual individuals interested in leveraging their aptitudes. Requirements You will not need any prior background or expertise. All you need to take this Freelance Translation Success Secrets is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Freelance Translator Translation Project Manager Language Services Consultant Localisation Specialist Interpreter Language Tutor or Trainer Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases