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Level 5 Diploma in Screenwriting & Scriptwriting - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Level 5 Diploma in Criminal Intelligence & Counterterrorism Analysis - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
QUALIFI Level 3 Diploma in Introduction to Management
By School of Business and Technology London
Getting Started The QUALIFI Level 3 Diploma in Introduction to Management programme aims to provide a career path for learners who wish to develop their core capabilities within the business sector. It is designed for those with management responsibilities but no formal training and is particularly suited to practising team leaders seeking to move to the next management level. Furthermore, it will provide an entry-level qualification for those who have studied Business-related subjects at Level 3 and wish to gain skills and competencies for employment in a management setting. In addition, the industry has recognised that leadership and management training is essential for business growth, particularly in high-tech, high-paced business environments that need to respond to a rapidly changing environment. To achieve this, the vital attributes of being able to communicate, inspire and lead often need to be improved, which are crucial to achieving organisational success. Key Benefits Introduction to business operations management to facilitate organisational excellence. Understand financial recording and reporting requirements to interpret financial information. Examine the value of team and effective team management. Introduction to leadership skills Understand the organisation's culture and the significance of an ethical business approach. Understand the concept of workplace welfare Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Diploma in Introduction to Management can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager, with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the staff will be through a centre interview, and learners will be expected to hold the following: qualifications at Level 2 or; work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Progression Upon completing this Level 3 diploma, learners can progress to a QUALIFI Level 4 qualification. Learners can also step directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT2- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT3- Working in Teams Reference No : J/617/5539 Credit : 10 || TQT : 100 To understand units role within organisations and how the human elements interact. The unit also examines the value of team and group working and how these are formed and work together. UNIT4- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT5- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT6- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2
By Compete High
ð Elevate Your Sales Game with 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2' ð Are you ready to take your sales prowess to the next level and achieve unprecedented success in your professional journey? Look no further! Introducing the highly anticipated sequel to our acclaimed course - 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2.' ð¥ Unlock the Secrets to Irresistible Persuasion! In this power-packed online course, we delve even deeper into the art and science of persuasion, arming you with advanced tactics that will set you apart in the competitive world of sales. Whether you're a seasoned sales professional or just starting, this course is designed to catapult your success. ⨠What You'll Gain: ð¯ Advanced Persuasion Strategies: Learn cutting-edge techniques employed by master persuaders to close deals effortlessly and build lasting client relationships. ð¼ Tailored Sales Approaches: Discover how to adapt your sales approach to different personality types and situations, ensuring you connect with your clients on a personal level. ð¤ Overcoming Objections: Turn objections into opportunities! Gain invaluable insights into handling objections with finesse, turning potential roadblocks into stepping stones toward success. ð Powerful Negotiation Skills: Master the art of negotiation and walk away from the table with not just a deal but a win-win situation for both parties. ð Data-Driven Decision Making: Leverage data and analytics to inform your sales strategy, allowing you to make informed decisions that drive results. ð£ Influential Communication: Hone your communication skills to convey your message persuasively, whether in a one-on-one meeting or a high-stakes presentation. ð Why Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 2? Building on the foundation laid in Part 1, this sequel is your ticket to unparalleled success in the dynamic world of sales. Our expert instructors bring real-world experience, case studies, and interactive learning modules to ensure you not only understand the concepts but can apply them with confidence. ð Who Should Enroll: Sales Professionals Entrepreneurs Marketing Executives Business Owners Anyone Seeking to Excel in Persuasive Communication ð¡ Don't miss out on this opportunity to transform your sales approach and skyrocket your success. Enroll today and become a Master of Persuasion! ð Limited seats available. Secure your spot now! ð Course Curriculum Hidden Secrets Of Selling Main Sales & Marketing Training - Part One 00:00 Main Sales & Marketing Training - Part Two 00:00 Main Sales & Marketing Training - Part Three 00:00 Main Sales & Marketing Training - Part Four 00:00 Main Sales & Marketing Training - Part Five 00:00
Description: Success doesn't come easily, you have to work at it. And success in sales requires a lot more effort and dedication. One of the ways you can build up your sales rep is through creating a whole bunch of network connections. And now with this Sales Training Diploma - Building Relationships course, you will be able to do just that. With the help of this course, you will learn the benefits of building a network of connections and how this, in turn, can affect your business base. You will also learn apply communication techniques and other things to help you build your desired network. Learning Outcomes: Figure Out the positive outputs of advancing a support network for communication Realise how shaping relationship can tap you to uphold your business foundation You will gain knowledge to execute communication systems to promote your network. The major components in strong working bondage, and how to add to more of these contents in working relationships Identify major public communication competence and practice applying them Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Training Diploma - Building Relationships is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Training Diploma - Building Relationships is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Mock Exam Mock Exam- Sales Training Diploma-Building Relationships 00:20:00 Final Exam Final Exam- Sales Training Diploma-Building Relationships 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
