573 Study Skills courses in Nottingham delivered On Demand

Develop essential critical thinking and problem-solving skills with our comprehensive guide. Enhance your ability to analyze, evaluate, and solve complex challenges. Unlock a powerful toolkit for success in academics, professional endeavors, and everyday life. Explore practical strategies and gain a competitive edge in decision-making. Elevate your cognitive abilities with this indispensable resource for personal and professional growth.

Did you know that the UK's National Health Service employs over 500,000 IT professionals? And with the ever-growing importance of electronic health records and digital healthcare solutions, demand for skilled Healthcare IT Technicians is skyrocketing. But are you equipped to join this booming field? This CompTIA Healthcare IT Technician bundle offers a one-stop shop for aspiring Healthcare IT professionals. From foundational IT skills like CompTIA A+ and Network+ to specialized healthcare knowledge like medical transcription and international healthcare policy, you'll gain a holistic understanding of the industry. With this CompTIA Healthcare IT Technician course you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Study Skills for Healthcare and our exclusive student ID card absolutely free. Courses Are Included In This Bundle: Course 01: Study Skills for Healthcare Course 02: International Healthcare Policy Course 03: Healthcare Assistant Course 04: IT Support Technician Course 05: Medical Transcription Course 06: CompTIA A+ (220-1001) Course 07: CompTIA A+ (220-1002) Course 08: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 09: CompTIA Network+ Certification (N10-007) Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: CompTIA Security+ (SY0-601) Course 12: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 13: CompTIA PenTest+ (Ethical Hacking) Course 14: Introduction to Health Economics and Health Technology Assessment Course 15: Document Control Course 16: Information Management Course 17: Workplace Confidentiality Training Course 18: Project Risk Management Embarking on CompTIA Healthcare IT Technician is more than just taking an online course; it's an investment in your future. By completing this CompTIA Healthcare IT Technician bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in CompTIA Healthcare IT Technician today and take the first step towards achieving your goals and dreams. Why buy this CompTIA Healthcare IT Technician? Free CPD Accredited Certificate upon completion of CompTIA Healthcare IT Technician Get a free student ID card with CompTIA Healthcare IT Technician Lifetime access to the CompTIA Healthcare IT Technician course materials Get instant access to this CompTIA Healthcare IT Technician course Learn CompTIA Healthcare IT Technician from anywhere in the world 24/7 tutor support with the CompTIA Healthcare IT Technician course. CompTIA Healthcare IT Technician is an entirely online, interactive lesson with voiceover audio Start your learning journey straightaway with our CompTIA Healthcare IT Technician Training! CompTIA Healthcare IT Technician premium bundle consists of 18precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of CompTIA Healthcare IT Technician is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the CompTIA Healthcare IT Technician course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the CompTIA Healthcare IT Technician exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This CompTIA Healthcare IT Technician course is ideal for: Students seeking mastery in CompTIA Healthcare IT Technician Professionals seeking to enhance CompTIA Healthcare IT Technician skills Individuals looking for a CompTIA Healthcare IT Technician-related career. Anyone passionate about CompTIA Healthcare IT Technician Requirements This CompTIA Healthcare IT Technician doesn't require prior experience and is suitable for diverse learners. Career path This CompTIA Healthcare IT Technician bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Healthcare IT Technician Healthcare IT Specialist Medical Informatics Analyst Healthcare System Administrator Cybersecurity Analyst in Healthcare Healthcare Project Manager Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Want to know how to work more effectively with ADHD clients? Working Therapeutically with Adult ADHD is a self-guided online course on working with ADHD clients, for counsellors, therapists, coaches and mental health professionals.

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Overview This comprehensive course on Child Language Disorder (CLD) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Child Language Disorder (CLD) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Child Language Disorder (CLD). It is available to all students, of all academic backgrounds. Requirements Our Child Language Disorder (CLD) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 6 lectures • 01:24:00 total length •Introduction to Child Language Disorder: 00:17:00 •Children with Specific Language Disorder: 00:14:00 •Acquired Language Disorders in Children: 00:23:00 •Language Disorders in Children with Intellectual Disability of Genetic Syndromes: 00:14:00 •Diagnosis Treatments for Child Language Disorders: 00:16:00 •Assignment - Child Language Disorder (CLD): 00:00:00

Overview As a dedicated Caregiver, you will need the skills and confidence to assist those with special needs, which can be learnt right here. This valuable course is specifically designed to give people like you the absolute best advice when caring for individuals with learning disabilities. The Learning Disability Awareness course has been written with the assistance of industry experts, complete with tried and tested practices. You will be taught how to engage with patients and clients who possess mild to severe disabilities. The tuition includes overviews of Cerebral Palsy, Asperger's syndrome, Down's syndrome, and many more common conditions you may encounter. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning Disability Awareness. It is available to all students, of all academic backgrounds. Requirements Our Learning Disability Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 11 lectures • 06:00:00 total length •Module 01: Learning Disability and Mental Health: 00:30:00 •Module 02: Learning Disability Nursing: 00:30:00 •Module 03: Psychosocial Interventions: 00:30:00 •Module 04: Psychodynamic Approaches: 00:30:00 •Module 05: Learning Disability Nursing Throughout the Lifespan: 01:00:00 •Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being: 01:00:00 •Module 07: Care Planning in Mental Health Settings: 00:30:00 •Module 08: Nursing Models and Behavioural Interventions: 00:30:00 •Module 09: The Future of Learning Disability Nursing: 00:30:00 •Module 10: Future Spheres of Practice for Learning Disability Nursing: 00:30:00 •Assignment - Learning Disability Awareness: 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Mental Capacity Assessment Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Mental Capacity Assessment Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Mental Capacity Assessment Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Mental Capacity Assessment Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Mental Capacity Assessment? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mental Capacity Assessment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Mental Capacity Assessment course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Mental Capacity Assessment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mental Capacity Assessment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Mental Capacity Assessment is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: The Mental Capacity Act The Mental Capacity Act 00:14:00 Module 2: Assessment of Mental Capacity Assessment of Mental Capacity 00:12:00 Module 3: Best Interest Decision Making Best Interest Decision Making 00:22:00 Module 4: Advocacy and Advance Planning Advocacy and Advance Planning 00:15:00 Module 5: Providing Care or Treatment to People Who Lack Capacity Providing Care or Treatment to People Who Lack Capacity 00:14:00 Module 6: Confidentiality and Record Keeping Providing Care or Treatment to People Who Lack Capacity 00:14:00 Module 7: Mental Capacity Assessment & Law Mental Capacity Assessment & Law 00:22:00 Module 8: Public Bodies and Services Created by MCA Act 2005 Public Bodies and Services Created by MCA Act 2005 00:08:00 Assignment Assignment - Mental Capacity Act 00:00:00

Getting Started The ILM Level 7 Diploma in Leadership and Management aims to create organisational and personal success through high levels of commitment, innovation and critical thinking underpinned by practical and applied research and theoretical frameworks. This course will benefit individuals looking to develop and invest in their own personal brand. They will understand the needs of leaders and managers and develop their ability to make informed, evidence-based decisions. The diploma consists of two compulsory units. The first unit presents arguments for change, builds business cases, and leads change implementation. The second unit focuses on creating and sustaining high-performance cultures. Key Benefits This qualification prepares learners to Understand specific leadership and management development needs Develop the ability to network and harness the power of social learning Understand how to use an enquiry evidence-based approach to develop leadership and management capability Develop and enhance personal brand Include leadership and management development with real work projects Think and act strategically Take responsibility for self-development Key Highlights This qualification is designed for existing and aspiring senior managers who must develop, implement, and evaluate high-level, strategic business cases and satisfy various stakeholders. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements A Level 6 qualification First degree Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit value: Learners must gain 60 credits to achieve this qualification Rules of Combination: Three mandatory units (60 credits) Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Struggling doesn’t mean failing. For many, learning difficulties aren’t about lack of intelligence—they’re about needing the right support. This course is designed to guide learners through the core knowledge of common learning difficulties such as dyslexia, ADHD, autism, and more. You'll gain a strong understanding of how these challenges affect individuals in different settings and what strategies can be used to offer better support, especially in education and care roles. Everything is delivered online, making it flexible and accessible, without needing to attend in person. Whether you're working with children, supporting adults, or just want to understand more about learning difficulties, this course offers valuable insights that can make a difference. From understanding early signs to offering supportive approaches in communication, routine, and behaviour, you’ll walk away knowing how to handle real situations with more confidence. It’s about learning how to support—clearly, thoughtfully, and in a way that makes sense. If you're someone who wants to be helpful without making a song and dance about it, this course is a great step forward. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Learning Disability Module 02 : Different Types of Learning Disability Module 03 : The Journey to Diagnosis Module 04 : Impacts of SLD on Individuals and Society Module 05 : Learning Difficulties and Dyslexia Module 06 : Person Centred Care and Support Module 07 : Future Perspectives on SLD Learning Outcomes: Identify and comprehend various learning difficulties. Understand the journey to diagnosis and its importance. Analyze the societal impacts of specific learning disabilities. Recognize the connection between learning difficulties and dyslexia. Implement person-centered care and support strategies. Explore the evolving landscape of learning difficulties. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators Healthcare professionals Psychologists Social workers Parents and caregivers Anyone interested in supporting individuals with learning difficulties Career path Special Education Teacher Educational Psychologist Speech and Language Therapist Social Worker Learning Support Assistant Inclusion Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Getting Started The ILM Level 6 Diploma in Management aims to sharpen learners' critical thinking skills and assess their performance to prepare them for senior leadership. It consists of two units that focus on developing oneself and the wider organisation, including optimising organisational capacity, managing operations research, and developing the executive manager. These skills provide learners with the knowledge and skills needed to work and advance in a wide range of career fields. Credits earned in this course can be transferred to Level 7 qualifications, making it a valuable bridge for learners moving from the Level 5 ILM qualification to the Level 7 ILM qualification. Key Benefits This qualification prepares learners to Understand the role of the senior manager Understand ways in which management models and theories influence management practice Develop the ability to critically evaluate your own performance Develop the ability to review ideas and practices Carry relevant research to inform the way you work Key Highlights This qualification is designed for senior managers who are new in their roles or middle managers who are preparing for promotion. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements 1. A Level 5 Qualification 2. Considerable work experience as a manager Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit value: Learners must gain 42 credits to achieve this qualification Rules of Combination: Minimum 12 credits from Group 1 Minimum 30 credits from Group 2 More than 50% of credits must be achieved at Level 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.