Office Administration Online Training Are you considering a career in office administration or Do you wish to develop your office administration skills? Your employment chances in the public and private sectors will be improved and enhanced by our special Office Administration course. The purpose of the office administration course is to provide students a thorough understanding of office administration. With a focus on Office Administration legal ideas, Office Administration business best practices, and the underlying skills, our Office Administration course explains. You will learn about business writing techniques, time management, and particularly stress management throughout the Office Administration course. By taking our Office Administration course, you will become an expert in communication techniques, conflict resolution, and Microsoft Office skills. Enrol in our Office Administration training to boost your output in a business environment. Without a doubt, the office administration training will give you the skills and resources you need to work more effectively and efficiently. Main Course: Office Management and Administration GIFT COURSES: Course 01: Level 7 Diploma in Leadership and Management Course 02: Operations Management Course 03: Minute Taking [ Note: Free PDF certificate as soon as completing the Office Administration: Office Administration and receptionist course] Office administration and receptionist Curriculum of Office Administration Module 1: Fundamentals of Office Administration Module 2:Qualities of an Effective Administrator Module 3: Information regarding shipping and mail services Module 4: Ways to create effective plans and schedule Module 5: Outline setting up conferences and meetings Module 6: Business Writing Techniques Module 7: Management of time Module 8: An Overview of Stress Management Module 9: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Assessment Method of Office Administration After completing each module of the Office Administration: Office administration and receptionist UK Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Office Administration After completing the MCQ/Assignment assessment for this Office Administration: Office administration and receptionist course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Office Administration: Office administration and receptionist Learners can take this Office Administration: Office Administration course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management and Administration can enrol in the Office Management UK course. Requirements Office Administration: Office administration and receptionist To enrol in this Office Administration: Office Administration and Receptionist Training Course, students must fulfil the following requirements: Good Command of English language is mandatory to enrol in our Office Administration and Receptionist Course. Be energetic and self-motivated to complete our Office Administration: Office Administration and Receptionist Course. Basic computer Skill is required to complete our Office Administration and Receptionist Course. If you want to enrol in our Office Administration and Receptionist Course, you must be at least 15 years old. Career path Office Administration: Office administration and receptionist With this Office Administration training, you can open up a world of varied and important employment options in the Office Administration environment, such as secretarial manager and Office Administration roles that oversee effective operations. Certificates Digital Certificate Digital certificate - Included
The Oxford English Dictionary defines well-being as 'the state of being comfortable, healthy, or happy.' Who does not want to be happy and healthy in life? All of us want to lead a healthy and happy life. Imagine you can learn the secrets of being happy through a course. Here comes the Level 1 Certificate Health and Well-being course. The purpose of this Level 1 Certificate Health and Well-beingqualification is to develop a solid understanding of a variety of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. This Level 1 Certificate Health and Well-beingcourse is designed for students who want to better understand well-being. By the end of the qualification, you will understand the impact of lifestyle choices and make informed, healthy lifestyle choices with confidence. Learning Outcomes After completing this Level 1 Certificate Health and Well-being course, the learner will be able to: Understand Stress and Stress Management. Gain a thorough understanding of Mental Health. Understand substance misuse. Understand the importance of healthy eating and drinking for adults. Gain in-depth knowledge about Dementia. Why Choose Certificate in Well-being Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 Certificate Health and Well-being Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. Courses are included in this Level 1 Certificate Health and Well-being Bundle Course Course 01: Level 1 Certificate Health and Well-being Course 02: Level 2 Award in Awareness of Dementia Course 03: Level 3 Diploma in Healthcare Support Other Benefits of this Level 1 Certificate Health and Well-being Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 1 Certificate Health and Well-being course] Course curriculum Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- Assessment Method After completing each module of the Level 1 Certificate Health and Well-being Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Certificate Health and Well-being course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Certificate Health and Well-being course is ideal for individuals who want to learn more about their own and others' well-being. This course provides learners with flexible modules to suit their circumstances and interests. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
The Oxford English Dictionary defines well-being as 'the state of being comfortable, healthy, or happy.' Who does not want to be happy and healthy in life? All of us want to lead a healthy and happy life. Imagine you can learn the secrets of being happy through a course. Here comes the Health and Well-being Level 1 course. The purpose of this Health and Well-being Level 1 qualification is to develop a solid understanding of a variety of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. This Health and Well-being Level 1course is designed for students who want to better understand well-being. By the end of the qualification, you will understand the impact of lifestyle choices and make informed, healthy lifestyle choices with confidence. Learning Outcomes After completing this Health and Well-being Level 1 course, the learner will be able to: Understand Stress and Stress Management. Gain a thorough understanding of Mental Health. Understand substance misuse. Understand the importance of healthy eating and drinking for adults. Gain in-depth knowledge about Dementia. Why Choose Certificate in Well-being Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Well-being Level 1 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Health and Well-being Level 1 Course. ***Courses are included in this Health and Well-being Level 1 Bundle Course Course 01: Health and Well-being Level 1 Course 02: Level 2 Award in Awareness of Dementia Course 03: Mental Health Support Worker ***Other Benefits of this Health and Well-being Level 1 Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Health and Well-being Level 1 course] Detailed course curriculum of the Health and Well-being Level 1 Course: Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- Assessment Method After completing each module of the Health and Well-being Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Well-being Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Well-being Level 1 course is ideal for individuals who want to learn more about their own and others' well-being. This course provides learners with flexible modules to suit their circumstances and interests. Requirements There are no specific requirements for this Health and Well-being Level 1 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
The Oxford English Dictionary defines well-being as 'the state of being comfortable, healthy, or happy.' Who does not want to be happy and healthy in life? All of us want to lead a healthy and happy life. Imagine you can learn the secrets of being happy through a course. Here comes the Level 1 Certificate in Well-being course. The purpose of this Level 1 Certificate in Well-being qualification is to develop a solid understanding of a variety of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. This Level 1 Certificate in Well-being course is designed for students who want to better understand well-being. By the end of the qualification, you will understand the impact of lifestyle choices and make informed, healthy lifestyle choices with confidence. Learning Outcomes After completing this Level 1 Certificate in Well-being course, the learner will be able to: Understand Stress and Stress Management. Gain a thorough understanding of Mental Health. Understand substance misuse. Understand the importance of healthy eating and drinking for adults. Gain in-depth knowledge about Dementia. Why Choose Level 1 Certificate in Well-being Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Well-being Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Level 1 Certificate in Well-being Course [ MAIN COURSE] Level 1 Certificate in Well-being *** Additional Courses *** Level 7 Life Coaching Safeguarding Vulnerable Adults Training ***Other Benefits of Include in this Level 1 Certificate in Well-being Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Curriculum of Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness Assessment Method After completing each module of the Level 1 Certificate in Well-being Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Certificate in Well-being course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Certificate in Well-being course is ideal for individuals who want to learn more about their own and others' well-being. This Level 1 Certificate in Well-being course provides learners with flexible modules to suit their circumstances and interests. Requirements There are no specific requirements for this Level 1 Certificate in Well-being course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Description Soft Skills Diploma To stay ahead of the competition, you have to possess a certain set of skills like communication skills, team building skills and leadership skills, which can be built and honed with the help of our Soft Skills Diploma. Irrespective of whether you are communicating with your colleagues, interacting with your customers or just talking to your suppliers, the success you achieve in your workplace depends on how you present your ideas and yourself. The content of the Soft Skill Diploma course has been put together by people with years of experience and will provide you with valuable organizational and interpersonal skills that will help you to further your career. Acquire all the skills that you would require to move forward in the corporate world and also hone the personal traits that would help you to develop interpersonal relationships. Soft skills are important to everyone, no matter what profession they are in and hence, acquiring this diploma will help you qualify for any profession you chose. However, since soft skills are more important when dealing with people, this diploma would help you to land a position in human resources very easily. Very different to 'hard skills' that mean the technical skills that you acquire in a profession, soft skills being subjective and inter-personal, can be applied to a wide variety of jobs. Soft skills are extremely important when we wish to present our-self in a professional manner. What you will learn 1: Introduction to Soft Skills 2: Essential Communication Skills 3: Personality Development 4: Decision Making 5: Leadership 6: Stress Management 7: Interpersonal Skills 8: Problem Solving 9: Workplace Etiquette 10: Team Building 11: Thinking Skills 12: Time Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Looking to develop your professional boundaries and communication skills? Our Professional Boundaries course bundle has been designed to help individuals understand the importance of healthy boundaries in the workplace, and how they can contribute to a positive work environment. This course will cover a range of topics, including diversity and equality, team building, cross-cultural awareness, conflict management, workplace stress management, and more. In this comprehensive course, you will learn how to establish and maintain professional boundaries, communicate effectively, and work collaboratively with others. You will also learn about workplace confidentiality, document control, and self-esteem-building techniques that can help you to achieve your professional goals. At the end of this course, you will be equipped with the knowledge and skills necessary to excel in your workplace, build your confidence, and achieve your career goals. Don't wait any longer to invest in yourself and your career. Enrol in our Professional Boundaries course bundle today and take the first step towards professional success! Learning Outcomes: Upon completion of the Professional Boundaries course bundle, you will be able to: Define and establish healthy professional boundaries Communicate effectively in the workplace Understand the importance of workplace confidentiality and document control Build self-esteem and confidence Work collaboratively with others in a diverse workplace Manage workplace stress and conflict effectively Develop cross-cultural awareness and understanding. Key Features of this Course: Accredited by CPD Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Certification: Upon completion of this course bundle, you will receive a digital certificate, and you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications are fully accredited and provide you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. Our certifications have no expiry date, although we do recommend renewing them every 12 months. Accreditation: All of our courses, including this Professional Boundaries course bundle, are fully accredited, providing you with up-to-date skills and knowledge to help you become more competent and effective in your chosen field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a passion for learning new skills and improving their professional boundaries and communication skills can take this course. It is particularly useful for those seeking to advance their careers or prepare for job opportunities in fields where these skills are highly valued.
🌿 Befriending Anxiety: A Self-Compassion Workshop 🌿 Anxiety is a natural part of being human, but what if, instead of fighting it, we learned to understand it? Join Karen Bradley for this empowering workshop, where you'll: ✨ Learn practical tools to calm your nervous system ✨ Shift your perspective and turn anxiety into an ally ✨ Walk away feeling more in control and less overwhelmed Let's replace fear with self-compassion. 💙
Overview With the ever-increasing demand for Soft Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Soft Skills may be. Learning about Soft Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Soft Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Soft Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Employability : Soft Skills course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Employability : Soft Skills course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Employability : Soft Skills course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Soft Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Soft Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Soft Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Employability : Soft Skills course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Self-Improvement Introduction to Self-Improvement 00:00 Module 2 - How to Motivate Yourself How to Motivate Yourself 00:00 Module 3 - Grow Assertiveness Grow Assertiveness 00:00 Module 4 - Self Confidence and Self Esteem Self Confidence and Self Esteem 00:00 Module 5 - Improve Your Communication Skills Improve Your Communication Skills 00:00 Module 6 - Manage Your Time Properly Manage Your Time Properly 00:00 Module 7 - Cultivate Growth Mindset Cultivate Growth Mindset 00:00 Module 8 - All about Leadership Skills All about Leadership Skills 00:00 Module 9 - Think Critically and Solve Problem Think Critically and Solve Problem 00:00 Module 10 - Learn Teamwork and Collaboration Learn Teamwork and Collaboration 00:00 Module 11 - Negotiate Effectively Negotiate Effectively 00:00 Module 12 -Stress Management Stress Management 00:00 Module 13 - Being Competent to Decide Yourself Being Competent to Decide Yourself 00:00 Module 14 - Influencing and Persuasion Skills Influencing and Persuasion Skills 00:00 Module 15 - Adaptability and Flexibility Adaptability and Flexibility 00:00 Module 16 - Know How to Resolve Conflicts Know How to Resolve Conflicts 00:00 Module 17 - Planning and Organizing Skills Planning and Organizing Skills 00:00 Module 18 - Being Creative and Innovative Being Creative and Innovative 00:00
The Oxford English Dictionary defines well-being as 'the state of being comfortable, healthy, or happy.' Who does not want to be happy and healthy in life? All of us want to lead a healthy and happy life. Imagine you can learn the secrets of being happy through a course. Here comes the Level 1 Certificate in Well-being course. The purpose of this Level 1 Certificate in Well-being qualification is to develop a solid understanding of a variety of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. This Level 1 Certificate in Well-being course is designed for students who want to better understand well-being. By the end of the qualification, you will understand the impact of lifestyle choices and make informed, healthy lifestyle choices with confidence. Learning Outcomes After completing this Level 1 Health and Well-being course, the learner will be able to: Understand Stress and Stress Management. Gain a thorough understanding of Mental Health. Understand substance misuse. Understand the importance of healthy eating and drinking for adults. Gain in-depth knowledge about Dementia. Why Choose Certificate in Well-being Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 Health and Well-being Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 1 Health and Well-being Course. ***Courses are included in this Level 1 Health and Well-being Bundle Course Course 01: Level 1 Health and Well-being Course 02: Level 2 Award in Suicide Awareness Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care ***Other Benefits of this Level 1 Health and Well-being Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 1 Health and Well-being course] ** Level 1 Health and Well-being ** Detailed course curriculum of the Level 1 Health and Well-being Course: Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- Assessment Method After completing each module of the Level 1 Health and Well-being Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Health and Well-being course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Certificate in Well-being course is ideal for individuals who want to learn more about their own and others' well-being. This course provides learners with flexible modules to suit their circumstances and interests. Requirements ** Level 1 Health and Well-being ** There are no specific requirements for this Level 1 Health and Well-being course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Are you ready to advance your career in business management? With this exclusive Operations Management Diploma, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management Diploma is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management Diploma aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management Diploma qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management Diploma prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management Diploma course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Operations Management Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Curriculum of Operations Management Diploma Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management Diploma course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included