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4678 Strength courses

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Develop Self-Awareness: Build Confidence

By IOMH - Institute of Mental Health

Overview This Develop Self-Awareness: Build Confidence course will unlock your full potential and will show you how to excel in a career in Develop Self-Awareness: Build Confidence. So upskill now and reach your full potential. Everything you need to get started in Develop Self-Awareness: Build Confidence is available in this course. Learning and progressing are the hallmarks of personal development. This Develop Self-Awareness: Build Confidence will quickly teach you the must-have skills needed to start in the relevant industry. In This Develop Self-Awareness: Build Confidence Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Develop Self-Awareness: Build Confidence skills to help you advance your career. Acquire a comprehensive understanding of various Develop Self-Awareness: Build Confidence topics and tips from industry experts. Learn in-demand Develop Self-Awareness: Build Confidence skills that are in high demand among UK employers, which will help you to kickstart your career. This Develop Self-Awareness: Build Confidence course covers everything you must know to stand against the tough competition in the Develop Self-Awareness: Build Confidence field.  The future is truly yours to seize with this Develop Self-Awareness: Build Confidence. Enrol today and complete the course to achieve a Develop Self-Awareness: Build Confidence certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Develop Self-Awareness: Build Confidence course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Develop Self-Awareness: Build Confidence course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Develop Self-Awareness: Build Confidence course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Develop Self-Awareness: Build Confidence is suitable for anyone aspiring to start a career in Develop Self-Awareness: Build Confidence; even if you are new to this and have no prior knowledge on Develop Self-Awareness: Build Confidence, this course is going to be very easy for you to understand.  And if you are already working in the Develop Self-Awareness: Build Confidence field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Develop Self-Awareness: Build Confidence course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Develop Self-Awareness: Build Confidence course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Develop Self-Awareness: Build Confidence course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Develop Self-Awareness: Build Confidence course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Awareness history, introduction and 9 pillars of awareness Introduction to Self-Awareness 00:12:00 Three Categories, Benefits of Self-Awareness and History 00:11:00 He or She Awareness & Your Awareness 00:07:00 What is Self Awareness & 9 Pillar with Examples 00:13:00 What is Internal Self Awareness and External Self Awareness 00:10:00 know Your Real Potential and Work Towards its Story with Awareness Test 00:14:00 Build 2 pillars of awareness - values and beliefs Why You Do, What You Do Mind Working With NPL 00:15:00 Methods to find your values with examples 00:10:00 Learn beliefs with scientists monkey banana experiment 00:05:00 What are beliefs: Learn from examples 00:08:00 Types of beliefs & 3 examples of believers Gandhi Disney Gates 00:07:00 Four steps to find and replace beliefs Copernicus example 00:12:00 Awareness of beliefs iceberg 90-10 model with examples 00:09:00 Find your strengths, unique abilities, weaknesses and mind patterns Find your 4 strengths open-feedback-passion-private with 4 room model 00:14:00 Examples of strengths and 10 questions to find your strengths 00:05:00 Find your weaknesses 7 questions with examples 00:10:00 Your thought patterns with an example 00:06:00 Learn your mind patterns with 2 examples fly, record 00:07:00 NLP method to break limiting patterns or feelings 00:09:00 Develop your emotional awareness Emotional awareness 6 emotions & emotions history 00:09:00 What are primary & secondary emotions 00:04:00 Find your emotions with the wheel of emotions tool 00:04:00 Increase +ve emotions with this activity 00:04:00 Emotion regulation with 2 techniques 00:10:00 Activity - Find 8 emotions just by looking at the face 00:03:00 Grow your awareness with 4 ideas, stimulus concept & Maslow's pyramid Four ideas to increase your awareness 00:11:00 Awareness of your freedom - stimulus and response by Dr. Viktor Frankl 00:05:00 Do you know your 5 needs -pyramid of human needs 00:13:00 What type of environment do you want - find 4 questions 00:07:00 Type of work environment - example 00:05:00 Build better relationships with knowing the impact on others and other's perception Awareness of your impact on others with examples - zoom technique 00:08:00 Others perception - Hydrogen & oxygen - 4 ways to know perception 00:10:00 Analyze your career and life in 8 aspects and set SMART goals Wheel of life - awareness of your happiness & satisfaction 00:06:00 8 ways to increase your awareness 00:08:00 SMART goal setting with examples 00:06:00 Course Summary What you learned in this course - quick review 00:07:00 Conclusion to awareness course 00:01:00

Develop Self-Awareness: Build Confidence
Delivered Online On Demand5 hours 5 minutes
£11.99

Time Management Skills - Video Training Course

4.3(43)

By John Academy

Description: Time Management refers to the process of planning, organizing and exercising conscious control over time. Effective Time Management helps you to get more work done in less time even when you are in a hurry. In the Time Management Skills - Video Training Course, you will learn the practical time management skills. The course will teach you how to identify goals, the ways of efficient energy distribution and time logs. Throughout the course, you will also be able to manage your time based on your style, and you will be able to build your toolbox. Finally, the course will help you to apply your plan into action. The purpose of the course is to help you to manage your time so that you can find enough and sufficient time for your essential tasks within deadlines. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Time Management Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Time Management Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Time Management Skills - Video Training Course
Delivered Online On Demand1 hour 10 minutes
£11.99

Bridal and Occasional Makeup Artist Masterclass

4.3(43)

By John Academy

Course Overview Learn all the essential skills to become an expert in Bridal and Occasional Makeup. From this comprehensive Bridal and Occasional Makeup Artist Masterclass course, you will be able to understand the principles of Bridal and Occasional Makeup. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process This Bridal and Occasional Makeup Artist Masterclass is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Bridal and Occasional Makeup Artist Masterclass course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Bridal and Occasional Makeup Artist Masterclass course, learn the vital abilities and knowledge you require to succeed in your life. Bridal and Occasional Makeup Artist Masterclass Module 01: The Base 00:47:00 Module 02: Eye Makeup 00:50:00 Module 03: Lips, Cheeks and Brows 00:47:00 Module 04: Special Considerations for Weddings and Events 00:20:00 Module 05: Bridal & Special Occasion Makeup as a Business 00:39:00 Assignment Assignment - Bridal and Occasional Makeup Artist Masterclass 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Bridal and Occasional Makeup Artist Masterclass
Delivered Online On Demand3 hours 23 minutes
£11.99

Introduction to Corporate Finance

4.3(43)

By John Academy

Course overview If you wish to gain the relevant skills in corporate finance, take the proper steps with this Introduction to Corporate Finance course and maximize your business's value. This course educates you on the fundamental areas of corporate finance to balance capital funding between investments. In this Introduction to Corporate Finance course, you will develop a comprehensive understanding of corporate finance, including its accounting principles and financial analysis. You will learn how to boost business value by effective planning and implementation of various strategies. It will educate you on essential topics like cash forecast, present value, future value, rate of return, and adding debt. You will also discover the risk management strategies to balance risk and profitability.  Learning outcome Deepen your understanding of financial analysis Learn about the cash forecasting method Be able to calculate present value and future value Have a solid grasp of rate of return and adding debt Strengthen your knowledge of risk management Who Is This Course For? This Introduction to Corporate Finance course is highly beneficial for anyone interested in learning the fundamentals of corporate finance to maximize their business value. In addition, the skills gained from this training will provide excellent opportunities to work in Corporate Finance. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Introduction to Corporate Finance Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Executive Assistant Finance Manager Account Executive Account Manager Junior Accountant Introduction to Corporate Finance Learn More About This Course! 00:06:00 Financial Analysis 00:09:00 Cash Forecast 00:03:00 Present Value 00:13:00 Future Value 00:07:00 Rate of Return and Adding Debt 00:14:00 Risk Management 00:13:00 Finance in Practice 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Introduction to Corporate Finance
Delivered Online On Demand1 hour 12 minutes
£11.99

ADHD Awareness

4.3(43)

By John Academy

Course overview Discover the many tried-and-true practices to help children and adults deal with Attention Deficit Hyperactivity Disorder (ADHD) with the ADHD Awareness course. This course will teach you about the consequences of ADHD on children and their families. In this comprehensive ADHD Awareness course, you will have a solid grasp of ADHD, including its symptoms and treatments. You will learn the many ways to help young adults cope with ADHD and identify how ADHD affects families. In addition, you will explore how ADHD affects attention and self-control and discover the many approaches to help someone with ADHD focus. You will also learn how to accommodate ADHD in school and explore how to provide the best learning environment for children with ADHD. Learning outcomes Deepen your understanding of ADHD awareness Identify the effects of ADHD in children and adults Learn how to recognize ADHD symptoms in a schooling environment Strengthen your knowledge of the cognitive approaches in ADHD Know how to support parents in their efforts to help their ADHD-affected child Who is this course for Anyone interested in learning the symptoms and coping strategies of ADHD is welcomed in this ADHD Awareness course. Teachers and parents facing difficulties in managing children with ADHD will find this course to be highly beneficial. Moreover, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable ADHD Awareness Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Teacher SEN or SENCO teacher Social care worker Job Centre advisor Child psychiatrist or therapist ADHD Awareness Module 01: Introduction to ADHD 00:14:00 Module 02: ADHD in Young and Adults 00:20:00 Module 03: ADHD in Family Settings 00:13:00 Module 04: ADHD in Educational Settings and Parent Training 00:20:00 Module 05: ADHD and Attention Difficulties 00:16:00 Module 06: Cognitive Approaches in ADHD 00:17:00 Module 07: The Organisation of Care for ADHD 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

ADHD Awareness
Delivered Online On Demand2 hours 2 minutes
£11.99

Equality and Diversity Training Course

4.3(43)

By John Academy

Description: Diversity training enable trainers to enhance communications, understanding, and to educate employees and supervisors to support the wealth of talent, ideas, and skills within our workplace, in this Equality and Diversity Training Course trainers can help the various needs, background, and strengths to come together in a respectful way. In this course you will learn what is diversity and its related terms mean, how to develop a management style to encourage diversity. You will be able to identify stereotypes and all the related stuffs you need to know about diversity training. So, why waiting just join us to get some more knowledge. Learning Outcomes: Narrate the issues associated with diversity as well as the terms associated with it Decode the way the changes of the world have influenced you and the outlook you have got Recognise the most recognisable traits of your character Apply the terms that assume politically accurate as well as averting the those that are contradictory Execute the four pillars of diversity Learn how to overcome the difficulties connected with diversity Apply a method to handle unacceptable behaviour Improvise a management feature with a view to inspiring diversity Take steps if you or one of your employees feels discriminated against Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Equality and Diversity Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Equality and Diversity Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 How Does Diversity Affect Me? 00:15:00 Identifying Stereotypes 00:15:00 Wise Words 00:15:00 The Cornerstones of Diversity 00:15:00 How to Discourage Diversity 00:15:00 The STOP Technique 00:15:00 Managing for Diversity 00:15:00 Dealing with Discrimination 00:15:00 Mock Exam Mock Exam- Equality and Diversity Training Course 00:20:00 Final Exam Final Exam- Equality and Diversity Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Equality and Diversity Training Course
Delivered Online On Demand2 hours 55 minutes
£11.99

Workplace Success Skills Course

4.3(43)

By John Academy

Description: This Workplace Success Skills Course will help you to enhance your life tools in the office. It will give you the grounding you need in a range of skills that have been identified as being vital to workplace success. Here is what's on tap for you: Being a Team Player, Flexibility, Problem Solving, Resourcefulness, Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. This course looks to take you form where you are now to a new level of understanding for the key skills that will help to make you successful at work. So, Join this course to learn to get success in your workplace. Learning Outcomes:  Know your own team member roles and responsibilities. Understand ways to be an effective team member. Know how it feels to experience change and know your level of change tolerance. Understand ways to be flexible in times of change. Know what a problem is and ways to approach problem solving. Recognize the self-fulfilling prophecy and its relevance to their work. Appreciate the variety of behaviors that characterize resourcefulness in the workplace. Identify tips to giving and receiving feedback. Realize the uses of feedback to increase their strengths as leaders in the workplace. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Success Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Success Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Being a Team Player 00:15:00 Flexibility 00:15:00 Problem Solving 00:30:00 Resourcefulness 00:15:00 Feedback 00:15:00 Self-Confidence 00:30:00 Creative Thinking 00:15:00 Emotional Intelligence 00:30:00 Mock Exam Mock Exam- Workplace Success Skills Course 00:20:00 Final Exam Final Exam- Workplace Success Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Workplace Success Skills Course
Delivered Online On Demand3 hours 40 minutes
£11.99

Fundamentals of Genetics

4.3(43)

By John Academy

Course Overview The history of the human species is embedded in their genes. The slightest change in the gene can lead to major changes in physical or mental disorders. Learn the principles of genes and their function from this Fundamentals of Genetics course. In this Fundamentals of Genetics course, you will learn the basic principles and structures of genes. You will be familiarized with different genetic disorders and their symptoms. You'll also learn how to perform counselling. This course will strengthen your understanding of genetics and provide you with the skills you need to pursue your career in genetics. The bite-sized interactive lessons of this Fundamentals of Genetics course will teach you the topics with ease and in an enjoyable way. This course doesn't need any prior knowledge, you can learn from this course despite your different educational background. Learning Outcomes Familiarize with the fundamental concept of genetics Learn about genetics and genomics Know about different genetic disorders Understand how to perform genetic counselling Know about different applications of genetics knowledge Be able to determine different types of genetic disorders Familiarize with the treatments for genetic disorders Who is this course for? This comprehensive Fundamentals of Genetics is ideal for those who want to understand the principles of genetics. This course will give you a clear understanding of the basic principles of genetics from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Fundamentals of Genetics is a useful qualification to possess and would be beneficial for any related profession or industry such as: Genetic Engineers Senior Consultants Analysts Medical Coders Researchers Specialists Research Assistants Application Scientists Module 1- Fundamental Concepts of Genetics Fundamental Concepts of Genetics 00:12:00 Module 2- Genetics and Genomics Genetics and Genomics 00:11:00 Module 3- Genetic Disorders Genetic Disorders 00:18:00 Module 4- Genetic Counselling Genetic Counselling 00:12:00 Module 5- Application of Genetics Knowledge Application of Genetics Knowledge 00:16:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Fundamentals of Genetics
Delivered Online On Demand1 hour 9 minutes
£11.99

Challenging Behaviour of Young People

4.3(43)

By John Academy

In the current world, children with intellectual ability are becoming widely accepted. There are several institutions in UK which mainly focuses on teaching these children with special care. If you have these altruistic intention of helping these challenged kids, then this Challenging Behaviour of Young People is perfect for you. This course consists of various modules that are all geared towards helping you learn how to treat and handle these children. Learning disability usually devolves into deranged behaviour in these children. This course will has a lot of contents which will thoroughly coach you and give you a practical knowledge about the techniques. It is important to treat each person as an individual and utilise their specific strengths, abilities and needs and help them flourish in their respective field of interest. Usually these pupils turn out to be geniuses if they are nurtured properly. Overall this course can be very effective in order to handle persons with challenging behaviour and learning disabilities and if you get it now, you will only get a head start. Who is the course for? People interested in working in institutions which helps low IQ pupils Professionals who are required to know handling challenged persons at the workplace Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Challenging Behaviour of Young People course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teacher Licenced Therapist Psychologist Behaviour Consultant Challenging Behaviour of Young People Challenging behaviour and learning disabilities 00:15:00 Key priorities for implementation 00:15:00 Children, young people and adults 00:30:00 Organising effective care 00:30:00 Risk assessment 00:30:00 Reactive strategies 00:30:00 Mock Exam Mock Exam- Challenging Behaviour of Young People 00:20:00 Final Exam Final Exam- Challenging Behaviour of Young People 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Challenging Behaviour of Young People
Delivered Online On Demand3 hours 10 minutes
£11.99