Whether you’re a board member or just curious about corporate governance, this AGRC certificate is for you! Learn what it takes for any firm to build and maintain a robust, dependable, and responsible corporate governance backbone with this self-paced, online certificate delivered by LGCA. The concept of corporate governance has featured regularly in discussions, both within the professional and academic community, since the 1990s and has become even more prominent following significant cases of corporate failure that had adverse effects on the global interconnected economy. Additionally, the Certificate places emphasis on how internal control mechanisms need to be designed and underlines how helpful the three lines of defence model may be. The certificate also covers the importance of maintaining strong and productive relations within the Board, ones that are based on trust and which allow for effective meetings and interaction to be achieved. Lastly, emphasis is placed on the modern concepts of Corporate Social Responsibility (CSR), Environmental Social Governance (ESG), and Sustainability, and how the Board needs to respond to these trends as they gain increased relevance and importance for the corporate world. Overall, the knowledge obtained by undertaking this Certificate is an invaluable asset for professionals looking to enhance their career prospects in Corporate Governance. The link between poor corporate governance practices and the excessive taking of risks that led to the downfall or bail-out of important financial institutions necessitated a discussion on how to strengthen corporate governance and protect the economy against similar cases in the future. Effectively, new regulatory requirements have been established, while existing codes of governance have been revised. Such efforts aim to focus on requirements that should be fulfilled by an organisation’s management body and enhance three areas of governance: remuneration, risk management, and internal control. In this programme, participants will review key definitions of corporate governance and the benefits associated with the implementation of good corporate governance practices. More specifically, participants will look in greater detail at the Board of Directors, covering the duties and responsibilities of Directors, the composition of the Board, the role of key post-holders, the many Board committees and how they are structured, and how a Board’s performance can be evaluated. Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, slides, article/plain text Duration 15 hours Access to content 365 days Certification Certificate in Corporate Governance CPD 15 CPD hours / points Certificates AGRC Certificate in Corporate Governance - Free Additional info Exam(s) / assessment(s) is included in price Description The AGRC Certificate in Corporate Governance provides participants with a thorough understanding of a topic that has gained increasing significance and attention amongst corporations, regulators, and researchers. At the same, the Certificate offers guidance as to how corporations can best prepare in creating solid governance structures that will help them deal with the myriad of modern-day corporate challenges and risks. Syllabus: Introduction to Corporate Governance Definition of Corporate Governance Ethics and Governance Key Relevant Governance Theories Agency Theory Stakeholder Theory The Benefits of Corporate Governance Board of Directors Duties and Responsibilities of Directors Specific Requirements for Financial Institutions Board Appointments and Composition Independent and Non-Executive Directors (INEDs) The Importance of Diversity in a Board Committee Structure Board Committees Committee Structure Audit Committee Risk Committee Nominations Committee Remuneration Committees Key Post-Holders in a Board Chair of the Board Senior Independent Director (SID) CEO (Ex-Officio Board Member) Evaluation & Continuous Development Knowledge of Industry and OrganisationInternal Control Mechanisms Internal Controls and Risk Management Three-Lines of Defence model Intra-Board Relations Effective Meetings CSR, ESG and Sustainability Definitions of Relevant Terms Corporate Social Responsibility (CSR) Environmental Social Governance (ESG) Sustainability The Business Case for CSR, ESG, and Sustainability ESG, Sustainability, and the Role of the Board Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 15 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is ideal for anyone wishing to be introduced to the main regulatory provisions in financial services and trends in corporate governance. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. It is also suitable for professionals pursuing regulatory CPDs in financial regulation. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and sound educational background. Certificates AGRC Certificate in Corporate Governance Digital certificate - Included The certificate is issued upon successful passing of the final exam.
Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!
Learning Outcomes Enrich your knowledge of English grammar and vocabulary Learn fundamentals of the English sentence structures Improve your spelling and pronunciation skills Understand the concepts of punctuation and capitalisation Build a solid grasp of English writing, reading, listening and speaking skills Description No matter what sector you want to work in, it will be difficult to climb the career ladder without a good grasp of the English language. Therefore, before it's too late, polish your English skills. The Functional Skills English Level 2 can show you the way. It will provide quality online training and help you elevate your English expertise. In the Functional Skills English Level 2 course, you will receive detailed lectures on English grammar and vocabulary. Then the modules will explain different sentence structures. Furthermore, you will get the chance to work on your spelling and pronunciation. The course will also show you the right way of using punctuation and capitalisation. By the end of this course, you will be able to secure solid English writing, reading, listening and speaking skills. When you complete the course, you will receive a CPD-accredited certificate of achievement. This certificate will prove your competence in English and help you climb the career ladder. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as English Instructor Teacher Interpreter
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Join this course to take your 3D modeling skills up a notch! Graduate to the next level of game design by learning all about the Blender to Unreal Engine 5 (UE5) professional workflow for medieval dungeon props. You will learn how to build assets in Blender and then how to import them into Unreal Engine 5 for your project.
Introducing Private Occupational Therapy London Package: Personalized Support for Your Unique Needs Are you looking for private occupational therapy services in London that prioritize your individual needs and goals? Miss Date Doctor’s Private Occupational Therapy London Package offers you dedicated one-on-one support and personalized interventions to help you overcome challenges and improve your quality of life. Private occupational therapy provides a focused and tailored approach, ensuring that you receive the highest level of care and attention. Our experienced occupational therapists in London are committed to understanding your specific needs and providing effective solutions to enhance your daily functioning and well-being. Here’s how the Private Occupational Therapy London Package can support you: Personalized Assessment: Our private occupational therapists will conduct a thorough and individualized assessment to gain a comprehensive understanding of your unique challenges, strengths, and goals. Tailored Treatment Plan: Based on the assessment, we’ll develop a customized treatment plan designed to address your specific needs and aspirations. This plan will focus on enhancing your functional abilities and promoting independence. Focused Attention: Private occupational therapy sessions offer you dedicated one-on-one attention, ensuring that you receive the most effective and personalized interventions. Individual Progress: Our therapists will closely monitor your progress throughout the therapy process, making adjustments to the treatment plan as needed to maximize your outcomes. Convenient Scheduling: Private occupational therapy allows for flexible scheduling options to accommodate your busy lifestyle and ensure that you have access to the support you need when it’s most convenient for you. Personal Empowerment: We believe in empowering you to take an active role in your therapy journey. Our therapists will collaborate with you, providing guidance and support as you work towards your goals. Confidentiality and Privacy: Private occupational therapy sessions offer a confidential and private environment where you can freely discuss your challenges and experiences. The Private Occupational Therapy London Package at Miss Date Doctor is committed to providing you with the highest level of personalized care and support. Our expert occupational therapists will work closely with you to help you overcome obstacles, regain independence, and enhance your daily living skills. Invest in your well-being and experience the benefits of private occupational therapy. Take the first step towards a more fulfilling and empowered life with the Private Occupational Therapy London Package. Let our skilled therapists guide you towards greater independence, improved functionality, and a more enriched quality of life. 3 x1 hour https://relationshipsmdd.com/product/private-occupational-therapy-london-package/
This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.
Getting Started The qualifications are designed to empower individuals with the opportunity to establish a promising career in the field of Information Technology Networking (IT) by fostering a deeper understanding and knowledge of the industry. They are tailored to support individuals in their journey towards technical roles within the IT sector. The overarching objectives include: Empowering learners to apply analytical and evaluative techniques effectively in both private and public sector business environments. Strengthening analytical and evaluative skills relevant to a diverse range of industries, fostering adaptability and versatility. Cultivating the learner's capacity to identify and contemplate their personal learning and development process, thereby facilitating the growth of essential personal, interpersonal, and transferable skills. Promoting self-reflection and enhancing intellectual and transferable skills among learners. Key Benefits Comprehend the ethical considerations within the realm of information technology. Gain a fundamental understanding of the statistical principles that underlie information technology. Gain a comprehensive understanding of both Windows and Linux operating systems. Create a database system. Acquire a deep understanding of the principles and concepts of logical networking. Utilise the various components of physical networking effectively. Key Highlights Are you a practicing IT professional seeking greater knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology- Networking is the ideal starting point for your career journey. This course is designed to pave the way for a career and to help individuals prepare for roles as professional staff and future managers in the health and social care sector. Remember, the assessment for this qualification is based solely on assignments, so there's no need to worry about taking exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Access learning materials, pathway materials, and study guides developed by our Qualifi-approved tutors, available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we provide comprehensive tutor support through our dedicated support desk. If you opt for blended learning, you'll also have the opportunity to participate in live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completion of the Level 4 Diploma in Information Technology- Networking, graduates may pursue various career paths in education and training, such as: Network Administrator; with an estimated average salary of £38,641 per annum Network Engineer; with an estimated average salary of £48,297 per annum Cloud Network Engineer; with an estimated average salary of between £55,000 per annum System Administrator; with an estimated average salary of £37,768 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification: You should have a certain level of proficiency and hold a Qualification at Level 3, such as an 'A' Level or any vocational certificate. You are actively pursuing additional professional development to acquire job-related skills and practical knowledge. For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT-Networking have various advancement options, including: Transitioning to the QUALIFI Level 5 Diplomas in IT-Networking. Moving on to the second year of undergraduate programs in fields such as Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics. Reference No : L/617/6692 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' understanding and utilization of information technology, including the use of standard office applications for creating documents and presentations. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 The primary goal of this unit is to offer learners the opportunity to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities necessary to analyse and resolve problems, preparing them for roles within the IT field. UNIT3- PC Maintenance and Operating Systems Reference No : Y/617/6694 Credit : 20 || TQT : 200 The objective of this unit is to impart knowledge regarding personal computer hardware. Successfully completing this unit will empower learners to perform tasks such as installing a computer system unit and operating system, as well as conducting troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 The purpose of this unit is to elucidate the concepts of photo editing. This knowledge will empower learners to seamlessly integrate photos into documents, such as user manuals and the IT infrastructure documentation of an organization. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Getting Started These qualifications offer individuals the opportunity to build a career in the IT field by fostering a deeper knowledge and comprehension of the industry while also supporting their progression into technical roles. The overarching objectives include: Empowering learners to apply analytical and evaluative techniques effectively in both private and public sector business contexts. Strengthening analytical and evaluative skills applicable to diverse industries, fostering adaptability and versatility. Cultivating the learner's capacity to recognize and reflect upon the process of personal learning and development, thereby facilitating the enhancement of essential personal, interpersonal, and transferable skills. Promoting self-reflection, as well as enhancing analytical, intellectual, and transferable skills among learners. Key Benefits Evaluate the essence of entrepreneurship within the technological domain. Comprehend techniques for preserving computer security. Create web applications through the utilization of ASP.NET and ADO.NET. Execute tasks related to user management and file system administration. Conduct routing operations. Key Highlights Are you a practicing IT Professional seeking greater knowledge and understanding of the industry, and to support your development into senior positions? Then, Qualifi Level 5 Diploma in Information Technology Networking is the ideal starting point for your career journey. The course will pave the way for a career and help individuals prepare to become professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is based on assignments only, and you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. Learning and pathway materials, along with study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Diploma in Information Technology - Networking, graduates may pursue various career paths in education and training such as: Wireless Network Engineer; with an estimated average salary of £50,000 per annum. Cloud Solutions Architect; with an estimated average salary of £85,287 per annum. Network Security Specialist; with an estimated average salary ranging from £45,000 to £80,000 per annum. Data Privacy Consultant; with an estimated average salary of £60,000 per annum. About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should: Have a certain level of proficiency and hold a Qualification at Level 4, such as 'A' LEVEL or any vocational certificate. Be actively pursuing additional professional development to acquire job-related skills and practical knowledge. For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 5 Diplomas in IT have various advancement options, including: Transitioning to the QUALIFI Level 6 Diplomas in IT. Moving on to the final year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Technopreneurship Reference No : F/617/6740 Credit : 20 || TQT : 200 The objective of this unit is to equip learners with the requisite knowledge and competencies for initiating a technology-driven business venture. This encompasses comprehending the traits associated with entrepreneurship, strategizing, marketing, and financial aspects. UNIT2- Network Security Reference No : J/617/6741 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with insights into network security concerns within networked settings and the procedures for averting and identifying prevalent security incidents. UNIT3- C#.NET Programming Reference No : L/617/6742 Credit : 20 || TQT : 200 The objective of this unit is to impart foundational concepts and principles of ASP.NET programming using C#. This will empower learners with the ability to create dynamic web pages employing server-side programming methodologies. UNIT4- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with the essential knowledge required for system administration in both Linux and Windows environments. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.