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Flash Sale! CPD Certified | Free Assessment | 24/7 Tutor Support | Lifetime Access

Description A good technique decreases the pressure and helps to step forward to set a business providing the best sales in the market. People become confused that they don't get good return in spite of their hard work. They often search for some techniques to increase their sales. Do you want to know how to amplify sales in the market? Let's have a look at the [course_title] course. The Mastering Sales Techniques course designed in such a way that will assist you to find out the problems regarding sales. It helps you to distinguish between positive and negative aspects and provides you the exact solution. It enables to you to make proper decision and understand human psychology what they actually want. You can persuade them increasing and decreasing the charges demanding on situating. It focuses on analytical ability to promote sales range by improving your efficiency, and overall time management. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mastering Sales Techniques is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mastering Sales Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 The Guaranteed Way to Improve Your Sales Technique The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 Why People Buy and How to Get Them to Buy from Us People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Why People Don't Buy and How to Counteract Any Objection Being Prepared for Objections 00:03:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Holding a High Price What Does Value For Money Really Mean? 00:03:00 Five Proven Techniques to Save Money and Make Money 00:04:00 The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet' 00:02:00 Justifying Your Price - the Power of One 00:04:00 The Final 'Killer Questions' That Allow You to Negotiate More Successfully 00:04:00 Win-Win and Increasing Average Order Value The Real Meaning of 'Win-Win' 00:04:00 The Rules for Discounting 00:03:00 How to Hold a High Price 00:04:00 How to Increase Average Order 00:03:00 The Compromise Effect 00:03:00 Sales Techniques You Need to Know All You Need to Know About Time Management 00:03:00 Recognising the Moment That Matters and the Role of 'Enough' 00:06:00 What to Do When It Starts Going Wrong 00:05:00 How to Understand Other People - Can You Clarify? 00:04:00 How to Build Your Reputation and Getting Your Client to Feel Indebted to You 00:04:00 Selling in the Long Term and Being Recommended 00:04:00 BONUS SECTION! How to Be a Great Presenter and Wow Your Audience How to Deliver a Great Presentation 00:03:00 Why Powerpoint Doesn't Work and What to Do with It 00:03:00 How Memory Works 00:05:00 How to Tell Your Own Stories Well so People Warm to You 00:03:00 The Three Key Things About Presenting 00:03:00 Conclusion What We've Covered so Far 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 367 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about psychotherapist and counsellor Understand the core competencies and principles of psychotherapist and counsellor Explore the various areas of psychotherapist and counsellor Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert psychotherapist and counsellor Counselling and Psychotherapy Diploma Course Online Master the skills you need to propel your career forward in counselling and psychotherapy. This course will equip you with the essential knowledge and skillset that will make you a confident counsellor and psychotherapist and take your career to the next level. This comprehensive counselling and psychotherapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this counselling and psychotherapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Diploma in Psychotherapy and Counselling at QLS Level 4 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.  This comprehensive course will teach you the theory of effective counselling and psychotherapy practice and equip you with the essential skills, confidence and competence to assist you in the counselling and psychotherapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in counselling and psychotherapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for counsellor and psychotherapist or for people who are aspiring to specialise in counselling and psychotherapy.This Diploma in Psychotherapy and Counselling at QLS Level 4 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  Enrol in this counselling and psychotherapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive counselling and psychotherapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this counselling and psychotherapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This counselling and psychotherapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This counselling and psychotherapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This counselling and psychotherapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to the Course About the Instructor 00:04:00 About the Course 00:04:00 Introduction to Psychotherapy What is 'Psychotherapy'? 00:09:00 Difference between 'Counselling' and 'Psychotherapy' 00:10:00 Who needs psychotherapy? 00:08:00 Therapeutic Relationship & Environment Setting up therapeutic environment 00:08:00 Listening Skills & Listening Stages 00:09:00 Establishing positive therapeutic relationship 00:09:00 Stress - and Anger management 00:13:00 Approaches & Schools of Thought Person-Centred Therapy 00:09:00 Psychodynamic Therapy & Psychoanalysis 00:11:00 Gestalt Therapy 00:13:00 Existential Psychotherapy 00:08:00 Types & Forms of psychotherapy Individual Psychotherapy 00:06:00 Group sessions (workshops) 00:10:00 Couple psychotherapy 00:10:00 Online (Skype) Therapy 00:09:00 Mental Health Conditions Psychotherapy for Depression 00:08:00 Psychotherapy for Anxiety disorders 00:06:00 Psychotherapy for Schizophrenia 00:09:00 Gender Identity Disorder (Gender Dysphoria) 00:10:00 Psychotherapy for Eating Disorders 00:09:00 Helping the client in crisis Suicidal thinking & talking 00:09:00 Self harm cases 00:09:00 Relationship breakdown 00:09:00 Working as a Therapist How to set up own practice 00:08:00 Registration & Accreditation 00:08:00 Where to advertise own services 00:10:00 Thank you & Good Bye! 00:02:00 Child Counselling Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:06:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Transformation 00:06:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:09:00 Depression Counselling What Causes Depression Introduction 00:04:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:06:00 Depression and the Brain 00:05:00 Depression and Neurons 00:09:00 Stress and depression 00:09:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:06:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:06:00 Bipolar / Manic Depression 00:05:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:08:00 Dysthymia in Children and Adolescents 00:03:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:03:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:03:00 Serotonin Syndrome 00:02:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:02:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:04:00 Omega 3 Fatty Acids 00:03:00 Tai chi, Qigong 00:04:00 Yoga 00:03:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:08:00 Stepped Care Model (approach) 00:09:00 Psychodynamic/Dynamic Interpersonal Therapy 00:05:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:04:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:04:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:06:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:02:00 Thank You and Good Bye! 00:03:00 Final Assessment Assessment - Counselling and Psychotherapy Diploma Course Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Adults Support Worker Training Do you want to learn more about the psychology of the elderly? Do you want to learn more about their needs and goals and to understand them better? Is this your first step toward a professional career as a caregiver or a psychologist, or do you want to learn how to care for an elderly relative at home? Then this Adults Support Worker course for you to start a career in adult psychotherapy and counselling. To succeed in today's competitive world, you must have a specific set of skills. This comprehensive Adults Support Worker training course will teach you the most in-demand skills to kickstart your career and increase your current knowledge and skills. Industry experts craft this Adults Support Worker course to enable you to learn quickly and efficiently at your own pace and convenience. Why Choose this Adults Support Worker Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Adults Support Worker Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Adults Support Worker course. Adults Support Worker Training Learning Outcomes By the end of the Adults Support Worker course, learners will be able to: Explain the fundamentals of Adults Support Worker. Demonstrate an in-depth understanding of developmental psychology and its key theories. Understand the ageing process and what we consider as 'old age' in modern times. List the common stereotypes of older people and understand the impact these stereotypes have on older people. Identify the mental & physical health issues that are associated with old age. Show understanding of how the quality of life is impacted with old age. Provide quality care and support to those who are elderly and in poor mental or physical health. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Adults Support Worker course. Module 01: Introduction to Adults Support Worker 17:49 1: Introduction to Adults Support Worker 15:49 2: Quiz : Introduction to Adults Support Worker 02:00 Module 02: Introduction to Psychology of Older Age - Part I 27:38 3: Introduction to Psychology of Older Age - Part I 24:38 4: Quiz : Introduction to Psychology of Older Age - Part I 03:00 Module 03: Psychology of Older Age - Part II 19:23 5: Psychology of Older Age - Part II 16:23 6: Quiz : Psychology of Older Age - Part II 03:00 Module 04: Impact of Mental Health in the Old Age 21:26 7: Impact of Mental Health in the Old Age 19:26 8: Quiz : Impact of Mental Health in the Old Age 02:00 Module 05: Dealing with Life 15:59 9: Dealing with Life 12:59 10: Quiz : Dealing with Life 03:00 Module 06: Enhancing Health And Wellbeing 19:11 11: Enhancing Health And Wellbeing 16:11 12: Quiz : Enhancing Health And Wellbeing 03:00 Who is this course for? Adults Support Worker This comprehensive Adults Support Workercourse is ideal for anyone looking to improve their job prospects or aspiring to advance their career in this field and gain in-depth adult counselling knowledge. Requirements Adults Support Worker There are no specific requirements for this Adults Support Workercourse because it does not require any advanced knowledge or skills. Career path Adults Support Worker Whether you are new to the field or an aspiring professional, the Adults Support Worker course will help you open doors to a wide range of professions within your chosen field, allowing you to stand out to employers with up-to-date skills that can be used to strengthen your CV. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Register on the C# Programming - Beginner to Advanced today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The C# Programming - Beginner to Advanced is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The C# Programming - Beginner to Advanced Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the C# Programming - Beginner to Advanced, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Introduction Introduction 00:04:00 Basics to get started Intro 00:02:00 Visual Studio 00:07:00 Comments 00:02:00 Variables 00:07:00 Print and read console 00:04:00 Math 00:08:00 LogIc Intro 00:02:00 Boolean 00:07:00 IF 00:08:00 IF ELSE, ELSE 00:08:00 Switch 00:05:00 WHILE Loop 00:07:00 FOR loop 00:03:00 Methods (basic) Basics of a method 00:07:00 Parameters 00:05:00 Returns 00:08:00 Classes (basics) Basics of a class 00:07:00 Access 00:06:00 Static 00:07:00 Variavles (basic) Read line 00:03:00 Arrays 00:06:00 FOR EACH loop 00:05:00 Convert 00:04:00 Cast 00:04:00 Error handling Try and Catch 00:07:00 Usefull methods Date 00:12:00 Text (advanced) Split, remove, substring 00:14:00 Classess (advanced) More on construction 00:11:00 More on access 00:04:00 Inheritance 00:09:00 EXAMPLE - time converter 00:17:00 Binary (advanced) Read a text file 00:13:00 Write a text file 00:10:00 Serialize object to byte array 00:15:00 Asynchronous (advanced) Task 00:07:00 Async and await 00:15:00 Multitasking 00:07:00 Search in objects (linq) Where 00:11:00 Find 00:05:00 Order, group and merge 00:10:00 Pratice Conclusion Bonus lecture 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Level 5 Diploma in British Cleaning – QLS Endorsed Course offers an in-depth exploration into the cleaning industry, equipping you with the knowledge and skills necessary to navigate this essential sector. Whether you're aiming for management or operational roles, this course delves into the technical aspects of cleaning, offering a solid foundation for a wide range of roles in the field. From understanding cleaning standards to learning how to effectively manage resources, this course ensures you gain the insight needed for success in a variety of professional environments. Designed for individuals looking to advance in the cleaning industry, this course combines theoretical knowledge with an understanding of industry-specific regulations. You will explore cleaning procedures, safety protocols, and the importance of sustainable practices in this field. As cleaning continues to play a crucial role in both public and private sectors, the demand for skilled professionals is on the rise. This course offers the expertise to take on leadership positions or enhance your current knowledge in the industry, making it a valuable step for those looking to make an impact in this growing sector. Diploma in British Cleaning Bundle Includes: Course 01: Diploma in Cleaning at QLS Level 5 Course 02: Housecleaning Course 03: Oven Cleaning Training Course Course 04: Personal Hygiene Course Course 05: Workplace First Aid Training Course 06: Manual Handling Training Course 07: Asbestos Awareness Training Course 08: Ladder Safety Course 09: Effective Communication Training Level-3 Course 10: Supply Chain Management Course 11: Working at Height Training Course 12: Life Coaching Course 13: COSHH (Control of Substances Hazardous to Health) Training Course 14: Transport And Logistic Course 15: Facilities & Maintenance Operative Course 16: Risk Assessment Course 17: Personal Development Skills Course 18: Leadership Course 19: Time Management Skills Course 20: Advanced Health and Safety Key Features Quality Licence Scheme (QLS) endorsed Accredited by CPD Instant Cleaning e-certificate Fully online, interactive Cleaning course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchase Enrol now in this Cleaning course and start your career in the UK cleaning industry! Through this Cleaning course, you will learn how to work safely and correctly with cleaning chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service. Learning Outcome By the end of this Diploma in British Cleaning course, learners will be able to: Establish their own company, as well as hire and train their staff Create a solid service business plan and set a business budget Demonstrate an in-depth understanding of contracts and working hours Use a range of commercial cleaning products, PPE, and equipment Clean windows, dust surfaces, maintain carpets and hardwood floors Certification CPD Certified: Once you've successfully completed your cleaning course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing the Estate Agent course, learners will be able to order one endorsed certificate for £109.00, titled: Diploma in Cleaning at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. Accreditation This Teaching Assistant Diploma course is Quality Licence Scheme (QLS) Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone interested in: cleaning hospital hospitality and hotel level 7 commercial cleaning British cleaning level 5 British cleaning certificate cleaning business Requirements There are no formal requirements for this bundle courses to be enrolled. Career path Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion (Hardcopy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included QLS Certificate Hard copy certificate - Included

Managing health and safety isn’t just about paperwork and policies — it’s about keeping people safe, every day, in every workplace. The Certificate in Health and Safety Manager at QLS Level 3 brings together vital knowledge that covers workplace risks, accident prevention, and legal duties, helping you understand how to create safer environments without the waffle. This course is fully online, so you can study at your own pace from anywhere — whether you’re behind a desk or taking a lunch break. Health and safety roles are now more valued than ever across sectors such as construction, logistics, hospitality, and office-based settings. With regulations tightening and expectations rising, companies need people who understand the rules and know how to apply them properly. This course is a smart step if you’re aiming to move towards a health and safety management position or if you’re already in a supervisory role and want to sharpen your knowledge. Packed with essential insights, it focuses on helping you deal with everyday hazards and promote safer ways of working — without drowning in jargon. Let’s face it, fewer accidents mean fewer headaches — and that’s a win for everyone. Learning Outcomes Identify and mitigate manual handling hazards. Manage workplace incidents effectively. Address minor injuries with confidence. Understand and respond to electrical incidents. Implement robust fire safety measures. Design and execute fire evacuation procedures. Comprehend UK health and safety laws. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Occupational Health and Safety Compliance and Risk Management Course Time Management in The Workplace First Aid at Work What Will You Learn from This Course? Navigating the realm of workplace safety can be daunting. This course breaks it down, offering clear insights into essential safety practices, from manual handling to legal compliance. Course Curriculum Module 1: Manual Handling Hazards and Injuries Discover the risks of manual handling. Learn injury prevention techniques. Module 2: Incident Management at Work Understand workplace incidents. Master effective response strategies. Module 3: Dealing with Minor Injuries at Workplace Identify common minor injuries. Gain skills to address them promptly. Module 4: Electrical Incidents Explore electrical safety. Learn to handle related incidents. Module 5: Measures of Fire Safety Grasp fire safety essentials. Implement preventive measures. Module 6: Understanding Fires Dive into the science of fires. Recognise different fire types. Module 7: Fire Emergency: Evacuation Procedures Understand fire emergencies. Master evacuation best practices. Module 8: The Fire Plan and Safety Arrangements Design effective fire plans. Ensure robust safety arrangements. Module 9: Controlling and Reducing the Risks Identify workplace risks. Learn strategies to minimise them. Module 10: Personal Emergency Evacuation Plans (PEEP) Craft personalised evacuation plans. Ensure individual safety during emergencies. Module 11: Call for an Emergency Recognise when to raise alarms. Learn emergency communication essentials. Module 12: Health and Safety at Work and the Laws Understand UK safety laws. Ensure workplace compliance. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office managers overseeing facility safety. Warehouse supervisors keen on injury prevention. New business owners prioritising staff welfare. School administrators ensuring pupil safety. Construction site managers. Event organisers focusing on crowd safety. Retail store managers maintaining safe environments. Factory floor supervisors. Requirements No formal requirements are needed to enrol in this course. Career path Health and Safety Officer in manufacturing. Site Safety Coordinator in construction. Fire Safety Advisor in public sectors. Risk Assessment Manager in logistics. Workplace Safety Consultant. Incident Response Coordinator in large enterprises. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

🔍 Unlock Your Potential with the Certificate in KYC & Customer Due Diligence! 🔍 Are you ready to embark on a rewarding journey towards mastering KYC (Know Your Customer) and Customer Due Diligence? Look no further! Our comprehensive Certificate in KYC & Customer Due Diligence equips you with the essential knowledge and skills to thrive in the dynamic world of compliance and risk management. 🎓   🌟 Benefits of Taking the Course: Stay Compliant: In today's regulatory environment, compliance is paramount. By enrolling in our course, you'll gain a deep understanding of KYC regulations and customer due diligence processes, ensuring your organization remains compliant with legal requirements. Risk Mitigation: Identify and mitigate potential risks associated with customer onboarding and ongoing monitoring. Learn effective risk assessment techniques to protect your organization from financial losses and reputational damage. Enhanced Career Opportunities: Stand out in the job market with a valuable certification in KYC & Customer Due Diligence. Whether you're looking to advance in your current role or explore new career opportunities, this certificate will open doors to a wide range of roles in banking, finance, consulting, and more. Confidence in Decision-Making: Develop the confidence to make informed decisions when it comes to customer onboarding, risk assessment, and compliance procedures. Gain practical insights from industry experts to navigate complex compliance challenges effectively. Professional Growth: Invest in your professional development and stay ahead of the curve in an ever-evolving industry. Our course provides you with the knowledge and skills needed to excel in your career and pursue exciting growth opportunities.   🎯 Who is this for? Compliance Professionals: Stay updated with the latest regulations and best practices in KYC and customer due diligence. Banking and Financial Services Professionals: Enhance your expertise in compliance and risk management to advance your career in the financial industry. Legal and Regulatory Specialists: Deepen your understanding of regulatory requirements and compliance frameworks to better serve your clients. Entrepreneurs and Business Owners: Ensure your business operates in accordance with regulatory standards and safeguards against potential risks. Anyone Interested in Compliance: Whether you're new to the field or seeking to broaden your knowledge, this course is suitable for individuals from diverse backgrounds interested in compliance and risk management.   🚀 Career Path: Upon completing the Certificate in KYC & Customer Due Diligence, you'll be well-equipped for a variety of roles, including: KYC Analyst: Perform thorough due diligence on customers to verify their identities and assess associated risks. Compliance Officer: Ensure adherence to KYC regulations and implement robust compliance frameworks within organizations. Risk Manager: Identify, assess, and mitigate risks associated with customer relationships and transactions. AML (Anti-Money Laundering) Specialist: Detect and prevent money laundering activities by implementing effective AML procedures and controls. Financial Crime Investigator: Investigate suspicious activities and conduct forensic analyses to combat financial crimes. Consultant: Provide advisory services to organizations on KYC and customer due diligence best practices and regulatory compliance.   Don't miss out on this opportunity to take your career to new heights! Enroll in the Certificate in KYC & Customer Due Diligence today and become a sought-after expert in compliance and risk management. 💼 Ready to take the next step? Contact us now to learn more about our course offerings and kickstart your journey towards success! FAQ (Frequently Asked Questions) for Certificate in KYC & Customer Due Diligence Course Q1: What is KYC (Know Your Customer) and why is it important? A: KYC, or Know Your Customer, is a process through which businesses verify the identity of their clients. It involves collecting and assessing information about customers to ensure they are who they claim to be and to assess the risks associated with doing business with them. KYC is crucial for preventing financial crimes such as money laundering, terrorism financing, and fraud. By knowing their customers, businesses can mitigate risks and comply with regulatory requirements. Q2: What is Customer Due Diligence (CDD) and how does it relate to KYC? A: Customer Due Diligence (CDD) is a component of the KYC process. It involves gathering information about customers to assess their risk profile and to understand the nature and purpose of their transactions. CDD helps businesses make informed decisions about the level of risk associated with each customer and enables them to implement appropriate risk management measures. CDD is essential for ensuring compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Q3: What are the key components of a KYC/CDD program? A: A comprehensive KYC/CDD program typically includes the following key components: Customer Identification: Verifying the identity of customers using reliable and independent sources of information. Customer Risk Assessment: Assessing the risk associated with each customer based on factors such as their identity, occupation, transaction patterns, and geographic location. Ongoing Monitoring: Continuously monitoring customer transactions and behavior to detect any suspicious activity or changes in risk profile. Enhanced Due Diligence (EDD): Conducting enhanced due diligence on high-risk customers, such as politically exposed persons (PEPs) or customers from high-risk jurisdictions. Record-Keeping: Maintaining accurate and up-to-date records of customer information and due diligence activities to demonstrate compliance with regulatory requirements. Q4: Who should undergo KYC/CDD training? A: KYC/CDD training is essential for professionals working in industries such as banking, financial services, insurance, real estate, and gaming, where there is a high risk of financial crime. This includes compliance officers, risk managers, customer relationship managers, and frontline staff responsible for customer onboarding and due diligence processes. Additionally, regulatory bodies often require individuals working in these industries to undergo KYC/CDD training to ensure they have the necessary knowledge and skills to fulfill their compliance obligations. These FAQs provide a general overview of KYC and Customer Due Diligence. For more detailed information and specific training requirements, individuals should consult with accredited training providers or regulatory authorities in their jurisdiction. Course Curriculum Module 1 - Introduction to KYC Introduction to KYC 00:00 Module 2 - KYC Requirements in the UK KYC Requirements in the UK 00:00 Module 3 - Customer Due Diligence Customer Due Diligence 00:00 Module 4 - KYC Process _ Procedures Guide KYC Process Procedures Guide 00:00 Module 5 - AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:00 Module 6 - KYC and AML - Key Differences and How They Work Together KYC and AML - Key Differences and How They Work Together 00:00 Module 7 - KYC and AML Regulations in the UK KYC and AML Regulations in the UK 00:00 Module 8 - Reasonable Methods in KYC Verification Reasonable Methods in KYC Verification 00:00

Step into the world of medieval literature with a focus on the remarkable works of Geoffrey Chaucer and the period that shaped the English language. This course offers an insightful journey through the literature of the 14th and 15th centuries, exploring the narrative techniques, themes, and cultural influences that still resonate today. You’ll examine Chaucer's Canterbury Tales, a vibrant tapestry of stories that provide both comedic and poignant views of medieval society. Discover how these stories mirror the complexities of human nature, social dynamics, and the art of storytelling. This course provides a deep dive into the literary richness of the medieval period and its lasting legacy in modern literature. Beyond Chaucer, the course opens up the works of other significant medieval writers who shaped the evolution of English prose and poetry. Through careful analysis, you'll see how their works were influenced by historical events, religious thought, and the changing role of the church in society. Whether you're a student of literature or simply curious about the past, this course will give you an engaging and enjoyable understanding of medieval English literary traditions. By the end, you'll have a newfound appreciation for the writers who laid the foundations for the literature we read today. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediaeval Literature Module 02: Beowulf Module 03: Chrétien de Troyes Module 04: Mediaeval Women Writers Module 05: The Romance of the Rose Module 06: The Tale of Genji Module 07: Norse Sagas Module 08: Dante Alighieri Module 09: Pearl and Sir Gawain and the Green Knight Module 10: Geoffrey Chaucer Learning Outcomes: Analyze Beowulf for themes of heroism and cultural significance. Explore the courtly love motifs in Chrétien de Troyes' narratives. Examine contributions of Mediaeval women writers to literary traditions. Interpret symbolic elements in Dante Alighieri's Divine Comedy. Compare narrative techniques in The Tale of Genji and Norse Sagas. Assess the socio-cultural context of Geoffrey Chaucer's Canterbury Tales. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts of Medieval literature seeking deeper insights into classic texts. Literature students eager to explore diverse cultural and literary perspectives. History enthusiasts interested in the societal context of mediaeval narratives. Those intrigued by the evolution of storytelling across different cultures. Readers keen on understanding the foundations of Western literary traditions. Career path Museum Curator Research Analyst Archivist Academic Lecturer Editorial Assistant Cultural Heritage Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.