Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Leading Cross-Cultural Virtual Teams: In-House Training High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan
Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
WiFi demystified training course description A concise overview aimed at less technical staff requiring an overview of WiFi networks. The course covers the technologies at a high level allowing delegates to discuss WiFi networks with others recognising the buzzwords used. The course will also allow the delegates to recognise the issues involved in planning and installing WiFi networks as well as securing them. What will you learn Recognise the different WiFi technologies available. Describe the architecture of WiFi networks including the role of Access Points. Recognise the distance limitations of WiFi networks. Describe the buzzwords used in WiFi. Recognise the security issues of WiFi networks. WiFi demystified training course details Who will benefit: Anyone working with WiFi networks. Prerequisites: None. Duration 1 day WiFi demystified training course contents Introduction When to use wireless, when to use wired, WiFi technologies: 802.11, 802.11a, 802.11b, 802.11g, 802.11n, WiFi speeds and distances, comparison to other wireless technologies, 802.15 (Bluetooth), 802.16 (WiMax). Simple WiFi networks Network cards, Antennae, Access Points, WiFi routers. Enterprise WiFi networks SSIDs, Multiple WiFi networks, Repeaters, Wireless bridges, Controller based access points, Wireless switches, Power Over Ethernet. RF site surveys Steps and techniques, tools, analysing the feasibility of WiFi, range, performance, roaming. Security How safe are WiFi networks? Encryption, Authentication, WEP WPA WPA2. 802.1x, EAP, RADIUS.
Talk through problems in the marriage Advice on steps to take moving forward Person-centred and psychodynamic counselling Relationship skills training Objective communication training Marriage training Education on the four pillars of marriage 8 sessions https://relationshipsmdd.com/product/dating-advice-for-women-having-problems-with-their-husbands-package/
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com
The cost of the Retreat is £625. A deposit of £325 secures your space with the remaining £300 payable by September. From the moment we are born, even before we are born, we are experiencing loss. Our sorrows can gather and grow and become the path that we most fear to tread. If only we collectively knew that by giving ourselves an opportunity to be with our sorrow and turn towards our hidden pain, we may find our way home to our Self sooner. We have to be able to grieve to praise life and connect with our full authentic selves, it is testament to the fact that we love. Grief gets stuck and like trauma, it is downloaded into our bodies, which stops the flow of our accurate present moment experiences, our access to Self-Energy and living freely. We are wired to connect and co-regulate to survive. Connection in community is no longer a priority in many societies today. We may have lost the sense of belonging that our ancestors once had, through living in community, in tribes and villages. This 3-day retreat offers a unique space of holding for expressing the unexpressed, being witnessed, enabling each in their own way to be seen, heard and felt together in community. This is often our missing experience. We will be laying the ground for the expression and witnessing of grief in community, that which is deeply personal, yet universal. Four passionate grief warriors who know from the inside the importance of being with grief and having walked this path with many, are offering an opportunity to honour our losses and live our fullest life. We will be stepping outside of our cultural burdens of individualism to come together with our sorrow. We will be exploring grief as much broader than (and including) the loss of a loved one. We may also experience the grief of our expectations not being met for this life; grief held in our systems from our ancestors; grief of events in the world; grief about the harm we have caused others in our lives; the grief that our parts hold as our life changes as we and our families age; and the grief held by our parts as we heal and consider how different things could have been for them. This retreat will be held within the frame of Internal Family Systems Therapy (IFS), with heart opening sacred ritual and ceremony, incorporating sound healing, gongs, drums and voice and supported by yoga, Reiki, meditation and internal enquiry. We will be making use of the beautiful grounds at Penny Brohn (Bristol) to support our healing and connecting intentions. Our retreat is suitable for anyone with some familiarity with IFS either through your own personal work or professional practice. The space will be held by Lynn Palethorpe, Sally Burke, Zandra Bamford and Becky Cresswell. Lynn is a gentle and containing Approved IFS Consultant, Certified IFS Therapist (L3) and Clinical and IFS Supervisor. Alongside her private practice, she’s a Program Assistant on IFS trainings, Lecturer in Counselling and Reiki Practitioner. Sally works collaboratively and compassionately as an Integrative Psychotherapist, Certified Sensorimotor Psychotherapist, IFS Certified Therapist, Approved Consultant with the IFS Institute and Reiki Practitioner. Zandra is a Consultant Clinical Psychologist, Approved IFS Consultant and Certified IFS Therapist with over 20 years experience working with complex trauma within a deeply compassionate and holistic approach. Becky, founder of GroundedPeace is a certified Sound Healing Practitioner and Teacher, Musician, Yoga Teacher and Reiki Healer. * A retreat that offers a unique experience of expressing and witnessing our grief in community. * All parts are truly welcome and celebrated * Discovering through rituals and sound how unexpressed grief may have kept us stuck in repeating patterns. * Befriending protectors through meditations and creative practices. * Ritual and release focusing on six gates of grief. * Exploring and expressing sorrow through sound, voice and movement. * Choice in how you wish to respond and take part (all parts are welcome). * Optional follow up group for further integration 12 weeks later. * Nutritious, balanced food catering to all dietary requirements. There are two booking options available: with or without dinner and bed and breakfast (Thurs and Fri nights). Lunch and refreshments are provided for all participants throughout the 3 days. Please email threegatesretreats@gmail.com if you have any questions. We look forward to welcoming you. “There are many ways grief is felt. It is not just the sorrowful tender tears that come in those quiet moments. Grief is feral and it asks us to lay our soul bare, to strip back to the bones, to surrender control, she will not be negotiated or tamed. It can arrive as anger, fear, sadness, guilt, apathy, despair, numbness, powerlessness and hopelessness. And when we are witnessed and validated, acknowledged and held in loving empathic heart presence a level of healing occurs that is deeply and profoundly freeing……” Stephen Jenkinson Lynn Palethorpe Sally Burke Zandra Bamford Becky Cresswell
IPv6 demystified training course description IPv6 is the next generation Internet Protocol. This course looks at the benefits and features of the new protocol along with an assessment of the likely impact of the protocol and migration strategies. What will you learn Explain the benefits and disadvantages of IPv6 Recognise the impact of IPv6 on existing networks. Plan migration strategies for IPv6 Integrate IPv6 and IPv4 networks IPv6 demystified training course details Who will benefit: Sales staff, managers and other non technical staff. Prerequisites: None. Duration 1 day IPv6 demystified training course contents What's wrong with IPv4 IPv4 works, NAT, carrier grade NAT, addresses running out. Current state of IPv4 addressing. Why IPv6 Reasons for IPv6, what is IPv6? the origins of IPv6. IPv6 addressing IPv6 address allocation, address format, prefixes, address categories, scope zones, global unicast, link local. Plug and play. Migration techniques A migration plan, Dual stack, DNS, tunnelling, tunnel establishment, tunnel brokers, Tunnel types. IPv6 steps How IPv6 can affect the following: Firewalls, routers, switches!, DNS, Web services, Email. Current state of IPv6 IPv6 release 1996, 3G, World IPv6 day 2011, World IPv6 launch 2012.
This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.