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Dive into the realm of effective management with our course, 'Essentials of Becoming a Manager and Managing Teams'. Navigate the challenges of stepping into a managerial role in 'New Manager Mastery'. Discover the art of selecting the perfect candidate for your team in 'A Masterclass in Hiring For Your Teams' and foster an environment that promotes continuous growth with 'Creating a Culture of Learning in Your Organisation'. Equip yourself with top-tier interview techniques, manage stress, lead with conviction, conduct impactful meetings, and delve into the intricacies of advanced team management. Learning Outcomes Understand the transition intricacies and best practices of becoming a new manager. Master the strategies to effectively hire and onboard team members. Establish and nurture a growth-oriented learning culture within the organisation. Acquire techniques to proficiently manage stress, ensuring personal and team well-being. Lead meetings effectively and gain insights into advanced aspects of team leadership. Why buy this Essentials of Becoming a Manager and Managing Teams course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essentials of Becoming a Manager and Managing Teams there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Essentials of Becoming a Manager and Managing Teams course for? Aspiring managers looking to transition into leadership roles seamlessly. Team leaders seeking to refine their hiring and team-building strategies. Organisational heads aiming to instil a robust learning culture. Professionals wanting to enhance their interview conduction skills. Individuals eager to develop leadership attributes and manage workplace stress. Prerequisites This Essentials of Becoming a Manager and Managing Teams does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Essentials of Becoming a Manager and Managing Teams was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £45,000 Team Leader: £25,000 - £35,000 HR Specialist: £28,000 - £40,000 Training and Development Officer: £27,000 - £37,000 Stress Management Consultant: £35,000 - £50,000 Meetings Coordinator: £22,000 - £30,000 Course Curriculum Section 01: New Manager Mastery What to Expect & About Me 00:02:00 Well Done! 00:02:00 It's a Different Job 00:03:00 You're Scared? Good! 00:02:00 The Manager Mindset 00:03:00 Set Expectations 00:04:00 Get Learning Leadership! 00:03:00 What is Culture? 00:02:00 Culture of Fairness 00:08:00 People Are Crazy 00:02:00 Mastering One To One Meetings 00:05:00 Manager to Coach 00:07:00 Me? A Psychologist? 00:02:00 Emotional Intelligence 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 How to Hire a Diverse Workforce 00:06:00 Get the Basics Right Every Time 00:02:00 Conclusion 00:02:00 Section 02: A Masterclass In Hiring For Your Teams Introduction 00:02:00 The Importance of the Interview Process 00:03:00 What's Wrong With The Interview Process 00:07:00 Human Vs. Algorithm 1 00:02:00 Unconscious Interviewer Biases 00:03:00 Be Data Driven 00:03:00 Let's See You In Action 00:02:00 Keep it Relevant 00:02:00 Seriously Avoid These Topics 00:03:00 Benefits of a Diverse Workforce 00:03:00 How to Hire a Diverse Workforce 00:06:00 Hunger and Desire Over Skills 00:03:00 Culture Addition, Not Culture Fit 00:03:00 Compliment, Backup or Add To The Team 00:05:00 Hiring The Right Rank 00:04:00 What Are Your Location Restrictions 00:01:00 The Risk Of Delivering Less 00:02:00 The Risk Of Burnout 00:02:00 The Risk Of Losing The Headcount 00:02:00 Confirm The Job Is What They Think It Is 00:02:00 Sell Yourself, The Team & The Company 00:03:00 Don't Be A Jerk 00:02:00 It's Not About Making You Look Good 00:02:00 Managing Recruitment Agencies 00:04:00 Communications With The Candidate 00:03:00 Be Ready 00:03:00 Assign A Buddy 00:02:00 You Got It Wrong! 00:02:00 Conclusion 00:03:00 Section 03: Creating a Culture Of Learning In Your Organization What To Expect From The Course 00:02:00 Why Even Bother? 00:07:00 What Learning Used To Be Like 00:02:00 Individual Learner 00:01:00 Everyone Says They Are A Self-Learner 00:10:00 Online Communities 00:02:00 Embedding Learning Into Daily Life 00:03:00 Teach It To Learn It 00:02:00 Learning New Vs Becoming Expert 00:01:00 Listen Faster 00:01:00 Tom's Approach 00:02:00 The Paid Training Course Is History 00:03:00 Develop The Right Mental Habits 00:06:00 Make It Easier On Yourself 00:02:00 Manager Responsibilities 00:01:00 Are You Really A Centre Of Excellence? 00:02:00 Learning As Part Of Performance Evaluation 00:02:00 Don't Worry If People Leave 00:01:00 The Benefits Of A Skilled User Base 00:02:00 Push It, Push It, Push It 00:01:00 The Golden Hour 00:09:00 Internal Mobility 00:03:00 Team Secondment 00:02:00 Make People Good Enough To Quit 00:03:00 Lunch & Learns 00:02:00 Personalised Learning Plans 00:02:00 Use It Or Lose It 00:02:00 Certifiably Great 00:02:00 Get A Learning Buddy 00:02:00 Senior Leaders Responsibilities 00:01:00 Walk It From The Top 00:02:00 Learning Wherever, Whenever 00:02:00 Show Us The Data 00:02:00 Create Learning Champions 00:02:00 Gamification 00:02:00 Sell, Sell, Sell 00:03:00 Don't Block The Useful Sites 00:03:00 Create A Varied Library Of Resources 00:02:00 Encourage Conferences And Seminars 00:04:00 The Feedback Loop 00:02:00 Learning Is Expensive 00:03:00 Learning Takes Time 00:02:00 Concluding Remarks 00:04:00 Section 04: Job Interview Practicals: Complete Interview Skills Training Interview Masterclass - Maximize Your Chances of Success 00:03:00 Get Yourself Game Ready! 00:08:00 Final Prep Tips! 1-2 Days Before Interview 00:03:00 It's Interview Day! How to ACE the interview! 00:07:00 Positive Personality Traits Interviewers Are Desperate For 00:07:00 How to Engage & Impress in Conversation 00:05:00 The Art of Asking Questions 00:08:00 How to Answer Questions Using Skill & Psychological Tricks 00:10:00 After Interview - Still More You Can Do 00:05:00 Staying Professional 00:02:00 That Wasn't What You Expected!! 00:03:00 Waiting For The Answer 00:02:00 Let's Review The Tips - So Much To Consider 00:04:00 Section 05: Beating Burnout - Practical & Complete Stress Management Introduction to Overcoming Burnout 00:03:00 The Problem of Burnout in Modern Workplaces 00:06:00 Symptoms of Burnout - Do You Have It? 00:03:00 How Individuals Can Fight Back Against Burnout 00:12:00 How Leaders Can Create A Burnout Free Culture 00:10:00 Let's Review The Advice - What's Important? 00:03:00 Section 06: Practical Leadership: Complete Guide To Great Leadership Characteristics of Great Leaders - Introduction 00:02:00 Honesty, Coaching & The Mission 00:08:00 Empathy, Togetherness & Feedback 00:06:00 Change, Authenticity & Enablement 00:05:00 Perspective, Empowerment & Emotional Intelligence 00:05:00 My Favourite Tips & Bonus! 00:05:00 Section 07: Mastering Meetings - A Complete Practical Guide To Meetings What to Expect 00:04:00 What & Why? 00:03:00 The Cost of Meetings 00:02:00 Red Amber & Green Meetings 00:06:00 Do You Need A Meeting? 00:04:00 Timing Considerations 00:07:00 Contents of the Invite 00:03:00 Scheduling Etiquette 00:07:00 Considerations for Externals 00:05:00 The Meeting as an Opportunity 00:02:00 Chairing Meetings 00:01:00 Your Agenda 00:08:00 Kicking Off 00:06:00 During The Meeting 00:08:00 After Meeting Minutes 00:06:00 Considerations 00:06:00 Concluding Remarks 00:02:00 Section 08: Advanced People Management - What They Don't Tell You About Team Leading! What To Expect & About Me 00:02:00 Management Vs. Coaching 00:07:00 What Is Culture? 00:02:00 Culture of Fairness 00:08:00 How To Be A Great Listener 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 Stupid Things NOT To Say To Your Team 00:07:00 Your Team Made A Mistake 00:06:00 Mastering Crucial Conversations 00:05:00 When to Fire Someone 00:06:00

Are you ready to be at the helm, steering the ship into a realm where data is the new gold? In the infinite world of data, where information spirals at breakneck speed, lies a universe rich in potential and discovery: the domain of Data Science and Visualisation. This 'Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3' course unravels the wonders of extracting meaningful insights using Python, the worldwide leading language of data experts. Harnessing the strength of Python, you'll delve deep into data analysis, experience the finesse of visualisation tools, and master the art of Machine Learning. The need to understand, interpret, and act on this data has become paramount, with vast amounts of data increasing the digital sphere. Envision a canvas where raw numbers are transformed into visually compelling stories, and machine learning models foretell future trends. This course provides a meticulous pathway for anyone eager to learn the data representation paradigms backed by Python's robust libraries. Dive into a curriculum rich with analytical explorations, visual artistry, and machine learning predictions. Learning Outcomes Understanding the foundations and functionalities of Python, focusing on its application in data science. Applying various Python libraries like NumPy and Pandas for effective data analysis. Demonstrating proficiency in creating detailed visual narratives using tools like matplotlib, Seaborn, and Plotly. Implementing Machine Learning algorithms in Python using scikit-learn, ranging from regression models to clustering techniques. Designing and executing a holistic data analysis and visualisation project, encapsulating all learned techniques. Exploring advanced topics, encompassing recommender systems and natural language processing with Python. Attaining the confidence to independently analyse complex data sets and translate them into actionable insights.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/03/Data-Science-and-Visualisation-with-Machine-Learning.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3 course for? Aspiring data scientists aiming to harness the power of Python. Researchers keen to enrich their analytical and visualisation skills. Analysts aiming to add machine learning to their toolkit. Developers striving to integrate data analytics into applications. Business professionals desiring data-driven decision-making capabilities. Career path Data Scientist: £55,000 - £85,000 Per Annum Machine Learning Engineer: £60,000 - £90,000 Per Annum Data Analyst: £30,000 - £50,000 Per Annum Data Visualisation Specialist: £45,000 - £70,000 Per Annum Natural Language Processing Specialist: £65,000 - £95,000 Per Annum Business Intelligence Developer: £40,000 - £65,000 Per Annum Prerequisites This Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Certificate in Data Science and Visualisation with Machine Learning at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Welcome, Course Introduction & overview, and Environment set-up Welcome & Course Overview 00:07:00 Set-up the Environment for the Course (lecture 1) 00:09:00 Set-up the Environment for the Course (lecture 2) 00:25:00 Two other options to setup environment 00:04:00 Python Essentials Python data types Part 1 00:21:00 Python Data Types Part 2 00:15:00 Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 1) 00:16:00 Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 2) 00:20:00 Python Essentials Exercises Overview 00:02:00 Python Essentials Exercises Solutions 00:22:00 Python for Data Analysis using NumPy What is Numpy? A brief introduction and installation instructions. 00:03:00 NumPy Essentials - NumPy arrays, built-in methods, array methods and attributes. 00:28:00 NumPy Essentials - Indexing, slicing, broadcasting & boolean masking 00:26:00 NumPy Essentials - Arithmetic Operations & Universal Functions 00:07:00 NumPy Essentials Exercises Overview 00:02:00 NumPy Essentials Exercises Solutions 00:25:00 Python for Data Analysis using Pandas What is pandas? A brief introduction and installation instructions. 00:02:00 Pandas Introduction 00:02:00 Pandas Essentials - Pandas Data Structures - Series 00:20:00 Pandas Essentials - Pandas Data Structures - DataFrame 00:30:00 Pandas Essentials - Handling Missing Data 00:12:00 Pandas Essentials - Data Wrangling - Combining, merging, joining 00:20:00 Pandas Essentials - Groupby 00:10:00 Pandas Essentials - Useful Methods and Operations 00:26:00 Pandas Essentials - Project 1 (Overview) Customer Purchases Data 00:08:00 Pandas Essentials - Project 1 (Solutions) Customer Purchases Data 00:31:00 Pandas Essentials - Project 2 (Overview) Chicago Payroll Data 00:04:00 Pandas Essentials - Project 2 (Solutions Part 1) Chicago Payroll Data 00:18:00 Python for Data Visualization using matplotlib Matplotlib Essentials (Part 1) - Basic Plotting & Object Oriented Approach 00:13:00 Matplotlib Essentials (Part 2) - Basic Plotting & Object Oriented Approach 00:22:00 Matplotlib Essentials (Part 3) - Basic Plotting & Object Oriented Approach 00:22:00 Matplotlib Essentials - Exercises Overview 00:06:00 Matplotlib Essentials - Exercises Solutions 00:21:00 Python for Data Visualization using Seaborn Seaborn - Introduction & Installation 00:04:00 Seaborn - Distribution Plots 00:25:00 Seaborn - Categorical Plots (Part 1) 00:21:00 Seaborn - Categorical Plots (Part 2) 00:16:00 Seborn-Axis Grids 00:25:00 Seaborn - Matrix Plots 00:13:00 Seaborn - Regression Plots 00:11:00 Seaborn - Controlling Figure Aesthetics 00:10:00 Seaborn - Exercises Overview 00:04:00 Seaborn - Exercise Solutions 00:19:00 Python for Data Visualization using pandas Pandas Built-in Data Visualization 00:34:00 Pandas Data Visualization Exercises Overview 00:03:00 Panda Data Visualization Exercises Solutions 00:13:00 Python for interactive & geographical plotting using Plotly and Cufflinks Plotly & Cufflinks - Interactive & Geographical Plotting (Part 1) 00:19:00 Plotly & Cufflinks - Interactive & Geographical Plotting (Part 2) 00:14:00 Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Overview) 00:11:00 Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Solutions) 00:37:00 Capstone Project - Python for Data Analysis & Visualization Project 1 - Oil vs Banks Stock Price during recession (Overview) 00:15:00 Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 1) 00:18:00 Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 2) 00:18:00 Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 3) 00:17:00 Project 2 (Optional) - Emergency Calls from Montgomery County, PA (Overview) 00:03:00 Python for Machine Learning (ML) - scikit-learn - Linear Regression Model Introduction to ML - What, Why and Types.. 00:15:00 Theory Lecture on Linear Regression Model, No Free Lunch, Bias Variance Tradeoff 00:15:00 scikit-learn - Linear Regression Model - Hands-on (Part 1) 00:17:00 scikit-learn - Linear Regression Model Hands-on (Part 2) 00:19:00 Good to know! How to save and load your trained Machine Learning Model! 00:01:00 scikit-learn - Linear Regression Model (Insurance Data Project Overview) 00:08:00 scikit-learn - Linear Regression Model (Insurance Data Project Solutions) 00:30:00 Python for Machine Learning - scikit-learn - Logistic Regression Model Theory: Logistic Regression, conf. mat., TP, TN, Accuracy, Specificityetc. 00:10:00 scikit-learn - Logistic Regression Model - Hands-on (Part 1) 00:17:00 scikit-learn - Logistic Regression Model - Hands-on (Part 2) 00:20:00 scikit-learn - Logistic Regression Model - Hands-on (Part 3) 00:11:00 scikit-learn - Logistic Regression Model - Hands-on (Project Overview) 00:05:00 scikit-learn - Logistic Regression Model - Hands-on (Project Solutions) 00:15:00 Python for Machine Learning - scikit-learn - K Nearest Neighbors Theory: K Nearest Neighbors, Curse of dimensionality . 00:08:00 scikit-learn - K Nearest Neighbors - Hands-on 00:25:00 scikt-learn - K Nearest Neighbors (Project Overview) 00:04:00 scikit-learn - K Nearest Neighbors (Project Solutions) 00:14:00 Python for Machine Learning - scikit-learn - Decision Tree and Random Forests Theory: D-Tree & Random Forests, splitting, Entropy, IG, Bootstrap, Bagging. 00:18:00 scikit-learn - Decision Tree and Random Forests - Hands-on (Part 1) 00:19:00 scikit-learn - Decision Tree and Random Forests (Project Overview) 00:05:00 scikit-learn - Decision Tree and Random Forests (Project Solutions) 00:15:00 Python for Machine Learning - scikit-learn -Support Vector Machines (SVMs) Support Vector Machines (SVMs) - (Theory Lecture) 00:07:00 scikit-learn - Support Vector Machines - Hands-on (SVMs) 00:30:00 scikit-learn - Support Vector Machines (Project 1 Overview) 00:07:00 scikit-learn - Support Vector Machines (Project 1 Solutions) 00:20:00 scikit-learn - Support Vector Machines (Optional Project 2 - Overview) 00:02:00 Python for Machine Learning - scikit-learn - K Means Clustering Theory: K Means Clustering, Elbow method .. 00:11:00 scikit-learn - K Means Clustering - Hands-on 00:23:00 scikit-learn - K Means Clustering (Project Overview) 00:07:00 scikit-learn - K Means Clustering (Project Solutions) 00:22:00 Python for Machine Learning - scikit-learn - Principal Component Analysis (PCA) Theory: Principal Component Analysis (PCA) 00:09:00 scikit-learn - Principal Component Analysis (PCA) - Hands-on 00:22:00 scikit-learn - Principal Component Analysis (PCA) - (Project Overview) 00:02:00 scikit-learn - Principal Component Analysis (PCA) - (Project Solutions) 00:17:00 Recommender Systems with Python - (Additional Topic) Theory: Recommender Systems their Types and Importance 00:06:00 Python for Recommender Systems - Hands-on (Part 1) 00:18:00 Python for Recommender Systems - - Hands-on (Part 2) 00:19:00 Python for Natural Language Processing (NLP) - NLTK - (Additional Topic) Natural Language Processing (NLP) - (Theory Lecture) 00:13:00 NLTK - NLP-Challenges, Data Sources, Data Processing .. 00:13:00 NLTK - Feature Engineering and Text Preprocessing in Natural Language Processing 00:19:00 NLTK - NLP - Tokenization, Text Normalization, Vectorization, BoW. 00:19:00 NLTK - BoW, TF-IDF, Machine Learning, Training & Evaluation, Naive Bayes 00:13:00 NLTK - NLP - Pipeline feature to assemble several steps for cross-validation 00:09:00 Resources Resources - Data Science and Visualisation with Machine Learning 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embark on a transformative journey through the intricate landscape of networking with the CompTIA Network+ Certification (N10-007). This course isn't just about mastering the intricacies of network models or delving into the depths of cabling and topology; it's about empowering yourself with the skills and knowledge to navigate the digital highways of the modern era confidently. Picture yourself as the architect, laying down the foundations of robust networks, securing them against digital threats, and troubleshooting with finesse. With CompTIA Network+ +, you're not just learning; you're shaping your future in information technology. In this comprehensive course, you'll traverse through 22 meticulously crafted sections, each unlocking a new facet of comptia networking. From understanding the fundamentals of TCP/IP to exploring the nuances of wireless networking and delving into virtualization and cloud computing, every lesson is a stepping stone towards network mastery. Through immersive learning experiences and hands-on comptia network+ practice tests, you'll absorb theoretical knowledge and hone your practical skills, preparing you for real-world challenges. Learning Outcomes: Master network models and topologies, laying a strong foundation for network architecture. Demonstrate proficiency in TCP/IP fundamentals and routing protocols for effective data transmission. Develop expertise in securing networks against cyber threats, ensuring data integrity and confidentiality. Acquire skills in network troubleshooting and monitoring, enabling swift resolution of issues. Apply wireless networking and cloud computing knowledge to design and implement scalable network solutions. Why buy this CompTIA Network+ Certification (N10-007)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Network+ Certification (N10-007) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CompTIA Network+ Certification (N10-007) for? Aspiring IT professionals seeking to kickstart their careers in networking. Students aiming to enhance their employability with industry-recognized certifications. Career changers looking to transition into the dynamic field of information technology. IT professionals seeking to validate their skills and advance their careers. Anyone passionate about mastering the intricacies of comptia network and carving a niche in the digital landscape. Prerequisites This CompTIA Network+ Certification (N10-007) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Network+ Certification (N10-007) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Network Administrator: £20,000 - £45,000 Per Annum Network Engineer: £25,000 - £55,000 Per Annum Systems Administrator: £22,000 - £50,000 Per Annum IT Support Technician: £18,000 - £35,000 Per Annum Cyber Security Analyst: £25,000 - £60,000 Per Annum Cloud Solutions Architect: £30,000 - £80,000 Per Annum Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Network Models What is a Model? 00:02:00 OSI vs. TCP/IP Model 00:07:00 Walking Through OSI and TCP/IP 00:12:00 Meet the Frame 00:06:00 The MAC Address 00:07:00 Broadcast vs. Unicast 00:04:00 Introduction to IP Addressing 00:08:00 Packets and Ports 00:05:00 Section 03: Cabling and Topology Network Topologies 00:10:00 Coaxial Cabling 00:05:00 Twisted Pair Cabling 00:06:00 Cat Ratings 00:06:00 Fiber Optic Cabling 00:09:00 Fire Ratings 00:05:00 Legacy Network Connections 00:07:00 Section 04: Ethernet Basics What is Ethernet? 00:07:00 Ethernet Frames 00:07:00 Early Ethernet 00:08:00 The Daddy of Ethernet, 10BaseT 00:03:00 Terminating Twisted Pair 00:14:00 Hubs vs. Switches 00:13:00 Section 05: Modern Ethernet 100BaseT 00:05:00 Connecting Switches 00:05:00 Gigabit Ethernet and 10-Gigabit Ethernet 00:05:00 Transceivers 00:07:00 Connecting Ethernet Scenarios 00:14:00 Section 06: Installing a Physical Network Introduction to Structured Cabling 00:04:00 Terminating Structured Cabling 00:08:00 Equipment Room 00:07:00 Alternative Distribution Panels 00:04:00 Testing Cable 00:09:00 Troubleshooting Structured Cabling, Part 1 00:05:00 Troubleshooting Structured Cabling, Part 2 00:05:00 Using a Toner and Probe 00:03:00 Wired Connection Scenarios 00:11:00 Section 07: TCP/IP Basics Introduction to IP Addressing and Binary 00:13:00 Introduction to ARP 00:04:00 Classful Addressing 00:10:00 Subnet Masks 00:12:00 Subnetting with CIDR 00:10:00 More CIDR Subnetting Practice 00:10:00 Dynamic and Static IP Addressing 00:18:00 Rogue DHCP Servers 00:07:00 Special IP Addresses 00:07:00 IP Addressing Scenarios 00:15:00 Section 08: Routing Introducing Routers 00:15:00 Understanding Ports 00:05:00 Network Address Translation 00:06:00 Implementing NAT 00:03:00 Forwarding Ports 00:18:00 Tour of a SOHO Router 00:12:00 SOHO vs. Enterprise 00:09:00 Static Routes 00:13:00 Dynamic Routing 00:11:00 RIP 00:04:00 OSPF 00:04:00 BGP 00:06:00 Section 09: TCP/IP Applications TCP and UDP 00:07:00 ICMP and IGMP 00:06:00 Handy Tools 00:07:00 Introduction to Wireshark 00:11:00 Introduction to netstat 00:09:00 Web Servers 00:12:00 FTP 00:12:00 E-mail Servers and Clients 00:09:00 Securing E-mail 00:06:00 Telnet and SSH 00:09:00 Network Time Protocol 00:02:00 Network Service Scenarios 00:10:00 Section 10: Network Naming Understanding DNS 00:12:00 Applying DNS 00:19:00 The Hosts File 00:04:00 Net Command 00:08:00 Windows Name Resolution 00:11:00 Dynamic DNS 00:05:00 DNS Troubleshooting 00:13:00 Section 11: Securing TCP/IP Making TCP/IP Secure 00:04:00 Symmetric Encryption 00:06:00 Asymmetric Encryption 00:03:00 Cryptographic Hashes 00:05:00 Identification 00:12:00 Access Control 00:04:00 AAA 00:05:00 Kerberos/EAP 00:08:00 Single Sign-On 00:10:00 Certificates and Trust 00:14:00 Certificate Error Scenarios 00:08:00 Section 12: Advanced Networking Devices Understanding IP Tunneling 00:06:00 Virtual Private Networks 00:13:00 Introduction to VLANs 00:12:00 InterVLAN Routing 00:03:00 Interfacing with Managed Switches 00:11:00 Switch Port Protection 00:07:00 Port Bonding 00:07:00 Port Mirroring 00:04:00 Quality of Service 00:05:00 IDS vs. IPS 00:04:00 Proxy Servers 00:13:00 Load Balancing 00:09:00 Device Placement Scenarios 00:13:00 Section 13: IPv6 Introduction to IPv6 00:13:00 IPv6 Addressing 00:15:00 IPv6 in Action 00:13:00 IPv4 and IPv6 Tunneling 00:05:00 Section 14: Remote Connectivity Telephony Technologies 00:09:00 Optical Carriers 00:03:00 Packet Switching 00:05:00 Connecting with Dial-up 00:05:00 Digital Subscriber Line (DSL) 00:05:00 Connecting with Cable Modems 00:04:00 Connecting with Satellites 00:03:00 ISDN and BPL 00:04:00 Remote Desktop Connectivity 00:05:00 Advanced Remote Control Systems 00:09:00 Section 15: Wireless Networking Introduction to 802.11 00:12:00 802.11 Standards 00:12:00 Power over Ethernet (PoE) 00:04:00 Antennas 00:09:00 Wireless Security Standards 00:16:00 Implementing Wireless Security 00:07:00 Threats to Your Wireless Network 00:07:00 Retro Threats 00:05:00 Wi-Fi Protected Setup (WPS) 00:05:00 Enterprise Wireless 00:06:00 Installing a Wireless Network 00:15:00 Wireless Scenarios 00:07:00 More Wireless Scenarios 00:09:00 Section 16: Virtualization and Cloud Computing Virtualization Basics 00:07:00 Cloud Ownership 00:03:00 Cloud Implementation 00:12:00 Your First Virtual Machine 00:09:00 NAS and SAN 00:16:00 Platform as a Service (PaaS) 00:09:00 Software as a Service (SaaS) 00:03:00 Infrastructure as a Service (IaaS) 00:10:00 Section 17: Mobile Networking Cellular Technologies 00:05:00 Mobile Connectivity 00:07:00 Deploying Mobile Devices 00:05:00 Mobile Access Control 00:06:00 Section 18: Building a Real-World Network Network Types 00:04:00 Network Design 00:10:00 Power Management 00:06:00 Unified Communications 00:11:00 Network Documentation 00:07:00 Contingency Planning 00:10:00 Predicting Hardware Failure 00:05:00 Backups 00:08:00 Section 19: Managing Risk What is Risk Management? 00:06:00 Security Policies 00:08:00 Change Management 00:07:00 User Training 00:03:00 Standard Business Documentation 00:05:00 Mitigating Network Threats 00:05:00 High Availability 00:05:00 Section 20: Protecting Your Network Denial of Service 00:09:00 Malware 00:10:00 Social Engineering 00:04:00 Access Control 00:08:00 Man-in-the-Middle 00:22:00 Introduction to Firewalls 00:05:00 Firewalls 00:10:00 DMZ 00:06:00 Hardening Devices 00:14:00 Physical Security Controls 00:09:00 Testing Network Security 00:08:00 Network Protection Scenarios 00:14:00 Section 21: Network Monitoring SNMP 00:15:00 Documenting Logs 00:09:00 System Monitoring 00:08:00 SIEM (Security Information and Event Management) 00:07:00 Section 22: Network Troubleshooting Network Troubleshooting Theory 00:05:00

Are you worried how to secure your data? Enrol the Cyber Security Advanced Diploma course and learn the practical techniques for securing your information. In recent time, cybersecurity becomes mandatory because of the risk of unauthorised use and criminal activity by the hackers. Throughout the Cyber Security Advanced Diploma course, you will learn to protect and secure your company's data through the proper use of internet security management along with the IT Security knowledge. The course teaches you the up to date procedures for securing your data. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Cyber Security Advanced Diploma has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Cyber Security Advanced Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Cyber Security Basics Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Internet Security Management Internet Security- The Truth About Identify Theft 01:00:00 Internet Security for Teens- What You Need to Do 01:00:00 Internet Security-Downloading Email Attachments 00:15:00 Internet Security- 5 Tips for Using Facebook 00:30:00 Internet Security- 8 Tips to Protect Yourself When Dating Online 00:30:00 Internet Security for Teens and Tweens- 10 Tips to Keep You Protected 00:15:00 Internet Security- Parental Control Software 00:30:00 Internet Security- Online Safety for Your Children 00:30:00 Cyber Bullying- Another Aspect of Breaking Internet Security 00:30:00 Tips to Ensure Internet Security 00:30:00 Internet Security- Downloading Music off the Internet 01:00:00 Internet Security- Protect Your Wireless Connection 00:30:00 Internet Security- How to Deal with Spyware 00:15:00 Internet Security- Protecting Yourself When You Shop Online 00:15:00 Internet Security- Make Sure Your Passwords Protect You 00:15:00 Make Sure Your Emails Are Safe: Tips for Internet Security 01:00:00 Internet Security- Why Should You Use a Firewall? 01:00:00 Internet security-Signs That Your Child's Safety Might Be Compromised 01:00:00 Internet Security- Safety When Using Public Computers 01:00:00 Internet Security- Storing Your Password on Your Computer 01:00:00 Internet Security-Using Social Utility Sites 00:30:00 IT Security Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 Recommended Reading Recommended Reading : Cyber Security Advanced Diploma 00:00:00 Mock Exam Mock Exam - Cyber Security Advanced Diploma 00:30:00 Final Exam Final Exam - Cyber Security Advanced Diploma 00:30:00

Embarking on the CompTIA Security+ course is akin to unlocking a treasure trove of cybersecurity knowledge. Imagine standing at the forefront of digital security, equipped with the latest tools and techniques to safeguard information systems. This course, meticulously designed with fourteen comprehensive sections, offers an immersive journey from the basics of risk management to the complexities of securing dedicated systems. The curriculum is tailored to blend theoretical knowledge with real-world applications, ensuring learners grasp the essence of cybersecurity in today's technology-driven world. Whether it's understanding the nuances of cryptography or mastering the art of incident response, CompTIA Security+ is your gateway to becoming a cybersecurity connoisseur. Delving into this course, you'll navigate through a landscape where every section is a stepping stone to mastering security competencies.  The course begins with an introduction to the fundamental principles of cybersecurity, setting the stage for more advanced topics like identity and account management, and securing wireless LANs. Each section is a meticulously crafted module, aimed at building a robust understanding of both the threats and the defenses in the cyber world. By the time you reach the final sections on secure protocols, applications, and testing infrastructure, you will have developed a holistic view of network security, ready to apply your knowledge in a variety of real-world scenarios. CompTIA Security+ is not just a course; it's a journey through the dynamic landscape of network security. As you progress from one section to another, you'll not only learn about securing individual systems and public servers but also about the importance of physical security in protecting digital assets. This course is a blend of theory and practicality, providing an in-depth understanding of the latest security tools and techniques. It's an opportunity to transform yourself into a sought-after professional in the cybersecurity domain, equipped with the knowledge to protect and defend against the ever-evolving cyber threats. Learning Outcomes Develop a comprehensive understanding of risk management strategies and their application in cybersecurity. Acquire proficiency in various cryptographic methods and their importance in securing data. Gain insights into effective identity and account management to enhance system security. Learn to utilize essential security tools for safeguarding individual and network systems. Master the skills to implement and manage security measures for both wired and wireless networks. Why buy this CompTIA Security+? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the CompTIA Security+ there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aiming to start a career in cybersecurity. IT professionals seeking to deepen their knowledge in network security. System administrators wanting to enhance their security skills. Students interested in acquiring a foundational understanding of cybersecurity principles. Professionals aiming to achieve the CompTIA Security+ certification for career advancement. Prerequisites This CompTIA Security+ does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Security+ was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Cybersecurity Analyst: £30,000 - £60,000 annually Information Security Manager: £40,000 - £75,000 annually Network Security Engineer: £35,000 - £65,000 annually Security Consultant: £35,000 - £70,000 annually Systems Administrator (with security specialization): £25,000 - £50,000 annually IT Security Coordinator: £28,000 - £55,000 annually Course Curriculum Section 01: Introduction Introduction to CompTIA Security+ SY0-601 00:03:00 About the CompTIA Security+ SY0-601 Exam 00:03:00 Section 02: Risk Management Defining Risk 00:08:00 Threats and Vulnerabilities 00:07:00 Threat Intelligence 00:11:00 Risk Management Concepts 00:07:00 Security Controls 00:09:00 Risk Assessments and Treatments 00:06:00 Quantitative Risk Assessments 00:07:00 Qualitative Risk Assessments 00:04:00 Business Impact Analysis 00:05:00 Data Types and Roles 00:11:00 Security and the Information Life Cycle 00:09:00 Data Destruction 00:06:00 Personnel Risk and Policies 00:10:00 Third-Party Risk Management 00:09:00 Agreement Types 00:07:00 Exam Question Review 00:02:00 Wiping Disks with the dd Command Lab 00:06:00 Ask Me Anything (AMA) 00:02:00 Section 03: Cryptography Cryptography Basics 00:16:00 Data Protection 00:09:00 Cryptographic Methods 00:07:00 Symmetric Cryptosystems 00:13:00 Symmetric Block Modes 00:08:00 Asymmetric Cryptosystems 00:13:00 Diffie-Hellman 00:07:00 Hashing 00:09:00 Understanding Digital Certificates 00:08:00 Trust Models 00:05:00 Public Key Infrastructure 00:04:00 Certificate Types 00:14:00 Touring Certificates 00:09:00 Cryptographic Attacks 00:05:00 Password Cracking 00:10:00 Password Cracking Demo 00:06:00 Exam Question Review 00:02:00 SSH Public Key Authentication Lab 00:09:00 Ask Me Anything (AMA) 00:02:00 Section 04: Identity and Account Management Identification, Authentication, and Authorization 00:08:00 Enabling Multifactor Authentication 00:05:00 Authorization 00:05:00 Accounting 00:05:00 Authentication Methods 00:14:00 Access Control Schemes 00:07:00 Account Management 00:13:00 Network Authentication 00:09:00 Identity Management Systems 00:06:00 Exam Question Review 00:02:00 Creating LInux Users and Groups Lab 00:06:00 Ask Me Anything (AMA) 00:01:00 Section 05: Tools of the Trade Touring the CLI 00:16:00 Shells 00:06:00 The Windows Command Line 00:05:00 Microsoft PowerShell 00:13:00 Linux Shells 00:12:00 Python Scripts 00:06:00 Windows Command-Line Tools 00:16:00 Linux Command-Line Tools 00:10:00 Network Scanners 00:05:00 Network Scanning with Nmap 00:09:00 Network Protocol Analyzers 00:08:00 Using Wireshark to Analyze Network Traffic 00:09:00 Using tcpdump to Analyze Network Traffic 00:08:00 Log Files 00:09:00 Centralized Logging 00:09:00 Configuring Linux Log Forwarding 00:08:00 Exam Question Review 00:03:00 Lunux Shell Script Lab 00:07:00 Nmap Lab 00:05:00 Ask Me Anything (AMA) 00:02:00 Section 06: Securing Individual Systems Malware 00:14:00 Weak Configurations 00:12:00 Common Attacks 00:09:00 Driver and Overflow Attacks 00:08:00 Password Attacks 00:08:00 Bots and Botnets 00:06:00 Disk RAID Levels 00:10:00 Securing Hardware 00:11:00 Securing Endpoints 00:09:00 Exam Question Review 00:02:00 Linux Software RAID Lab 00:08:00 Ask Me Anything (AMA) 00:02:00 Section 07: The Basic LAN The OSI Model 00:13:00 ARP Cache Poisoning 00:09:00 Other Layer 2 Attacks 00:05:00 Network Planning 00:07:00 Load Balancing 00:06:00 Securing Network Access 00:06:00 Honeypots 00:06:00 Firewalls 00:08:00 Proxy Servers 00:06:00 Network and Port Address Translation 00:07:00 IP Security (IPsec) 00:09:00 Virtual Private Networks (VPNs) 00:10:00 Intrusion Detection and Prevention Systems (IDS/IPS) 00:13:00 Exam Question Review 00:03:00 Linux Snort IDS Lab 00:07:00 Ask Me Anything (AMA) 00:01:00 Section 08: Securing Wireless LANs Wi-Fi Encryption Standards 00:10:00 RFID, NFC, and Bluetooth 00:07:00 Wi-Fi Coverage and Performance 00:08:00 Wi-Fi Discovery and Attacks 00:12:00 Cracking WPA2 00:10:00 Wi-Fi Hardening 00:11:00 Exam Question Review 00:02:00 WPA2 Cracking Lab 00:06:00 Ask Me Anything (AMA) 00:01:00 Section 09: Securing Public Servers Defining a Public Server 00:01:00 Common Attacks and Mitigations 00:10:00 Containers and Software-Defined Networking 00:11:00 Hypervisors and Virtual Machines 00:08:00 Cloud Deployment Models 00:09:00 Cloud Service Models 00:08:00 Securing the Cloud 00:10:00 Exam Question Review 00:02:00 Docker Container Lab 00:04:00 Ask Me Anything (AMA) 00:02:00 Section 10: Securing Dedicated Systems Embedded Systems 00:13:00 Industrial Control System (ICS) 00:07:00 Internet of Things (IoT) Devices 00:10:00 Connecting to Dedicated and Mobile Systems 00:11:00 Security Constraints for Dedicated Systems 00:05:00 Mobile Device Deployment and Hardening 00:11:00 Exam Question Review 00:03:00 Smartphone Hardening Lab 00:03:00 Ask Me Anything (AMA) 00:02:00 Section 11: Physical Security Physical Security Overview 00:01:00 Physical Security 00:10:00 Keylogger Demo 00:05:00 Environmental Controls 00:05:00 Exam Question Review 00:02:00 Physical Security Lab 00:03:00 Ask Me Anything (AMA) 00:03:00 Section 12: Secure Protocols and Applications DNS Security 00:05:00 FTP Packet Capture 00:03:00 Secure Web and E-mail 00:12:00 Request Forgery Attacks 00:05:00 Cross-Site Scripting Attacks 00:07:00 Web Application Security 00:08:00 Web App Vulnerability Scanning 00:06:00 Exam Question Review 00:03:00 OWASP ZAP Web App Scan Lab 00:04:00 Ask Me Anything (AMA) 00:02:00 Section 13: Testing Infrastructure Testing Infrastructure Overview 00:05:00 Social Engineering 00:06:00 Social Engineering Attacks 00:11:00 Vulnerability Assessments 00:09:00 Penetration Testing 00:10:00 Security Assessment Tools 00:12:00 The Metasploit Framework 00:08:00 Exam Question Review 00:02:00 Hping3 Forged Packet Lab 00:06:00 Ask Me Anything (AMA) 00:02:00 Section 14: Dealing with Incidents Incident Response Overview 00:03:00 Incident Response Plans (IRPs) 00:06:00 Threat Analysis and Mitigating Actions 00:08:00 Digital Forensics 00:10:00 Gathering Digital Evidence 00:10:00 Business Continuity and Alternate Sites 00:06:00 Data Backup 00:10:00 Exam Question Review 00:01:00 Autopsy Forensic Browser Lab 00:05:00 Ask Me Anything (AMA) 00:02:00 Assignment Assignment - CompTIA Security+ 00:00:00

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Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

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