Establish a wellbeing-centric culture at your organisation using the latest research and best practices.
High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion
This is a beginners level course and will take you through the basics of Graphic Design. This is a great way to start if you have no prior knowledge of graphic design and want to start at the beginning.
This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!
Business Relationship Management Fundamentals: Virtual In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources
A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process. Take your first steps into UX Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point. Follow 65 expert lessons that will immerse you in the theory and principles of UX Design Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping Earn a globally recognised and university credit-rated professional qualification Who is it for? Anybody who needs to understand UX Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week How you’ll benefit If you want to really understand UX, this UX design fundamentals course for you. Speak confidently about UX design Develop a mindset for problem-solving Learn to advocate for the user - and make better business decisions as a result Become a more rounded, valuable professional Showcase your knowledge with a university credit-rated certificate Learn the key UX design fundamentals concepts in just six weeks. Everything you need to truly grasp UX, over five engaging modules. Module 1 Introduction to UX design Gain a comprehensive overview of the UX design process. Module 2 User research methods Learn how to gain deep insights into customer needs and behaviours. Module 3 Analysis techniques Discover how research gets translated into actionable insights. Module 4 Defining the experience Explore problem-solving techniques and design principles. Module 5 Prototyping techniques Understand the different forms of prototyping and when to use them. Exam 40-minute final exam Get assessed on your knowledge through a final exam.
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows:Anyone interested in knowing about DNA Center and SD-AccessPersonnel involved in SD-Access Design and ImplementationNetwork Operations team with SD-Access solutionNetwork admin staff that deal with User AccessChannel Partner SEs and other sales supportNetwork Access Control administrationNetwork AdministratorsNetwork ArchitectsNetwork Engineers Overview Upon completing this course, the learner will be able to meet these overall objectives:Know and understand Cisco?s SD-Access concepts, features, benefits, terminology and the way this approach innovates common administrative tasks on today?s networks.Differentiate and explain each of the building blocks of SD-Access SolutionExplain the concept of ?Fabric? and the different node types that conform it (Fabric Edge Nodes, Control Plane Nodes, Border Nodes)Describe the role of LISP in Control Plane and VXLAN in Data Plane for SD-Access SolutionUnderstand the role of DNA Center as solution orchestrator and Intelligent GUIBe familiar with workflow approach in DNA Center and its 4 Steps: Design, Policy, Provision and Assurance DNA Center and SD-Access offer Cisco?s next-generation programmable digital network to help automate common network access security features and streamline the redundant, complex configuration required to allow different groups of users access to the network infrastructure. This network security training course allows network administrators to quickly allow differentiated access for end users on the network while allowing the network to react automatically to day zero and other types of attacks. Introduction to Cisco?s Software Defined Access (SD-Access) SD-Access Overview SD-Access Benefits SD-Access Key Concepts SD-Access Main Components SD-Access Campus Fabric The concept of Fabric Node types Fabric Edge Nodes Control Plane Nodes Border Nodes LISP as protocol for Control Plane VXLAN as protocol for Data Plane Concept of Virtual Network Fabric-enabled WLAN DNA Center and Workflow for SD-Access Introduction to DNA Center Workflow for SD-Access in DNA Center Integration with Cisco ISE for Policy Enforcement Integration with Cisco NDP for Analytics and Assurance Relationship with APIC-EM controller DNA Center Workflow First Step - Design Creating Enterprise and Sites Hierarchy Discuss and Demonstrate General Network Settings Loading maps into the GUI IP Address Administration Administering Software Images Network Device Profiles DNA Center Workflow Second Step - Policy 2-level Hierarchy Policy Types ISE Integration with DNA Center Cross Domain Policies DNA Center Workflow Third Step - Provision Devices Onboarding Fabric Domains Adding Nodes DNA Center Workflow Fourth Step ? Assurance Introduction to Analytics NDP Fundamentals Overview of DNA Assurance Components of DNA Assurance DNA Center Assurance Dashboard Implementing WLAN in SD-Access Solution WLAN Integration Strategies in SD-Access Fabric SD-Access Wireless Architecture Sample Design for SD-Access Wireless Campus Fabric External Connectivity for SD-Access Enterprise Sample Topology for SD-Access Role of Border Nodes Types of Border Nodes Single Border vs. Multiple Border Designs Collocated Border and Control Plane Nodes Distributed (separated) Border and Control Plane Nodes
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This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.